755 Office courses

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

Outspoken Cycles Park Tool School courses are aimed at home mechanics who wish to have an in-depth knowledge of their bikes as well as those individuals required to maintain bikes for friends, schools, clubs, businesses and other organisations. The 4 Day Advanced course teaches you advanced mechanical skills following the Park Tool Big Blue Book of Bicycle Repair syllabus in order to help you gain the confidence to take on bicycle repairs involving various manufacturers and systems. Completion of assessment leads to the award of a certificate. You are encouraged to work on your own bike. Please be aware for some elements of the course certain bikes may not be suitable, however, there are also a number of classroom bikes to work on where necessary. We can provide a classroom bike if you’re unable to bring your own.  Course Detail Over four days you will cover: Workshop Practices (Health and Safety, Safe use of tools, PPE, etc.) Tyres & Tubes (Inspection, sizing, systems, puncture repair) Cassettes & Freewheels (types, compatibility, wear, removal and installation) Hub Service (full strip down and rebuild, different systems) Gears and Cabling (identify issues, re-cable, set up and adjustment) Headsets (a-Head and Quill types, strip down and reassemble) Wheel Truing (spoke replacement, introduction to truing, demo wheel construction and lacing) Frame Assessment & Preparation (damage, tools, frame preparation etc.) Bike Setup (choosing the right size bike, saddle height, basic bike fit) Cranksets & Bottom Brackets (different types discussed, removal and replacement) Rim & Disc Brakes (mechanical disc and rim brake set up and adjustment, demo of hydraulic brake bleed) Price The course costs £500 inc VAT. This includes Park Tool Big Blue Book of Bicycle Repair and the use of all tools and equipment while on course.  If you’re a Cambridge Cycling Campaign member, we offer a 15% discount to support the good work that they do. Please email us for access to your coupon code. Refunds for courses are only given under exceptional circumstances and never within 7 days of the advertised course. In the unlikely event we have to make the difficult decision to cancel a course, participants will be offered a refund or the option to reschedule. Please read our terms and conditions for full details. Pre-requisites Course participants must be 18 years old or above. We may be able to accommodate younger participants 16+, we accept these on a case by case basis based on prior experience. Please contact us to discuss. Participants should have a good knowledge of the key content outlined in the Basic: Ride With Confidence and Intermediate courses before booking the Advanced course as this level of knowledge is assumed by the instructor on the day. There will be a brief refresher, but if you are unsure do get in touch to discuss. Course Timings, Assessment, Location & Travel Courses run 9am-4pm over four days, or 9:30am – 4:30pm for weekend courses. Courses take place in our dedicated training workshop at our offices in Cambridge. We have an abundance of bike racks, and we are close to Cambridge North Station. There is limited parking on site on a first-come-first-served basis and we are close to parking at Cambridge North Station. There is some limited on-road parking (at owners risk). You may also park for free at the Milton Park & Ride, which is only a short 15 minute cycle to our workshop.  Further details If you have any further questions, please do please get in touch to discuss. For more information, please read our Terms & Conditions. I would like to say a big thank you to all the teachers for the knowledge they have given me, I’ve loved learning it – Simon Spry, PTS Advanced Participant July 2022

https://www.swbmacademy.co.uk/sotopuppayment

Driver CPC is short for “Driver Certificate of Professional Competence”. This was introduced by an EU Directive in 2003. LGV and PCV drivers require to complete a total of 35 hours of CPC Periodic training every 5 years. This is classroom based and modules are delivered in 7 hour sessions.

The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.

This course will equip learners with the skills and confidence to respond to first aid incidents.

This course will provide staff with the practical knowledge and skills to carry out their duties in the event of a fire

Looking for the ultimate dating coach package in London to boost your love life? Look no further! Our expert dating coaches have years of experience and have helped countless singles in London find their perfect match. Our comprehensive dating coach package includes personalized coaching sessions, tailored advice, and expert guidance to help you become the best version of yourself and attract the partner you deserve. Whether you’re looking for a long-term relationship or just want to improve your dating skills, our package will give you the tools you need to succeed. Our London dating coach package includes: Personalized coaching sessions to address your specific needs and goals In-depth analysis of your current dating approach and advice on how to improve Access to a range of tools and resources to help you develop your dating skills Expert guidance on how to create a winning online dating profile Practice dates with our experienced coaches to help you build your confidence and overcome any anxieties Ongoing support and follow-up to ensure your success in finding the right partner Our package is designed to give you everything you need to succeed in the dating world, and with our expert coaching, you’ll be well on your way to finding your perfect match. This service includes the following: dating coach London, dating coach package, personalized coaching sessions, tailored advice, expert guidance, long-term relationship, dating skills, online dating profile, practice dates, confidence, anxieties. Specialisms at Miss Date Doctor: love life, partner, singles, dating approach, tools and resources, winning, experienced coaches, online dating, follow-up, success, dating world. Professional dating coaching for 3 weeks 1 hour session weekly or bi weekly monitor your dates create answers and replies on dating apps Choose one of our offices in London for your appointments Reprogramming mindset confidence levels free check in calls in between sessions for extra support and guidance Formulate dating approach and ascertain elimination of problem areas Learn the do’s and don’ts of dating Dating Coach London advice, tips and insight into improving your dating Miss Date Doctor-London Dating Coach for Men,Female Dating Coach London Free Consultation 03333443853 | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)

Learn how to be fully effective in your role without burning yourself out. Course overview Duration: 1 day (6.5 hours) There are only 24 hours in a day, and only so many of those that you want to spend in the office! While many people seem to see working long hours and being highly stressed as a badge of honour you can in fact be more productive and fully effective in your role without burning yourself out. Quite simply in this whirlwind world we need to be great at managing the time and that’s what this interactive one day workshop will teach you. Objectives  By the end of the course you will be able to: Use a selection of tools to set goals, plan and prioritise your time Stop self-sabotaging and create more productive time every day Take control of your day, the time you have available and other people who try to steal your time Hold more effective meetings Manage stress so that you can be at your peak more often Content Getting Started Understanding the need to manage your time effectively Identifying your time stealers Setting goals Getting clarity about what needs to be done Understanding what is urgent and what is important in order to prioritise your tasks Planning your time Using to do lists and other time management tools Stop Self Sabotaging Understanding your time personality and the impact it can have on how you use your time and how others perceive your time management Recognising procrastination and taking action The myth of multitasking Creating focus and clarity in your day Using the time you have to be most productive Taking Control How to assert yourself with others who might be impacting your time management Managing interruptions Saying no and feeling OK about it Negotiating workloads Delegating How to hold productive meetings Managing your meeting attendance effectively Avoiding Burnout Exploring stress and how we respond to it Shifting mindsets Thinking differently Managing overwhelm and panic Tools to manage stress at work

This course is suitable for all managers and supervisors who have a responsibility for providing high health and safety standards in the workplace. This qualification is applicable to any private or public sector working environment. Individuals working towards this qualification will learn that supervisors and managers have legal and moral obligations to ensure health and safety within a business and that these include obligations to employees, contractors, suppliers and members of the public.