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3800 Office Skills courses

IT Support Technical Skills Bootcamp- CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** IT Support Technical Skills Bootcamp Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As digital transformation accelerates, demand for qualified IT support technicians surges in the UK. The IT industry is booming, with an expected growth of 12% by 2027, creating over 1 million new jobs. Do you have an interest in maintaining networks, securing systems, and providing technical support? This IT Support Technical Skills Bootcamp bundle delivers the well-rounded expertise today's IT teams need. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our IT Support Technical Skills Bootcamp bundle is a comprehensive programme that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in IT Support Technical Skills Bootcamp Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this IT Support Technical Skills Bootcamp Career Bundle: Course 01: Advanced Diploma in IT Support Technician at QLS Level 7 Course 02: Network Security and Risk Management Course 03: CompTIA Network Course 04: Information Management Course 05: Web Application Penetration Testing Course Course 06: CompTIA Cloud+ (CV0-002) Course 07: ASP.Net MVC and Entity Framework Course Course 08: Computer Operating System and Troubleshooting Course 09: PLC Programming Diploma Course 10: Learn Spring & Angular Material with a Full Web Application Course 11: SQL Server 101: Microsoft SQL Server for Absolute Beginners Course 12: JavaScript Course 13: Python Course Course 14: Learn Ethical Hacking with Kali Linux Course 15: Building Your Own Computer Course Course 16: Ruby on Rails Web Application Framework Course 17: Create Your First Responsive Website Course 18: Data Science and Visualisation with Machine Learning Course 19: Cisco ASA Firewall Training Course Course 20: SQL For Data Analytics & Database Development Course 21: TypescriptU&P AI - Natural Language Processing (NLP) with Python Course 22:C# (C-Sharp) Course 23:MS Word Essentials - The Complete Word Course - Level 3 Course 24: Web Design (HTML, CSS, Bootstrap) Complete Course Course 25: Website Hacking From Scratch Course 26: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 27: Data Protection (GDPR) Practitioner Course 28: SQL Database Administrator Course 29: Cisco ASA Firewall Training Course Course 30: IT: Ethical Hacking & IT Security With IT Support Technical Skills Bootcamp, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of IT Support Technical Skills Diagnose and troubleshoot IT hardware and software issues. Implement network security best practices and manage risks. Gain industry-recognized CompTIA certifications. Develop web applications using popular frameworks and languages. Automate tasks with scripting and programming skills. Build a strong foundation for further specialization in IT. Enrol in IT Support Technical Skills Bootcamp today and take the first step towards achieving your goals and dreams. Why buy this IT Support Technical Skills Bootcamp? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our IT Support Technical Skills Bootcamp Training! IT Support Technical Skills Bootcamp premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of IT Support Technical Skills Bootcamp is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the IT Support Technical Skills Bootcamp course. After passing the course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 480 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technical Skills Bootcamp course is ideal for: Students seeking mastery in IT Support Technical Skills Bootcamp Professionals seeking to enhance IT Support Technical Skills Bootcamp skills Individuals looking for an IT Support Technical Skills Bootcamp-related career. Requirements This IT Support Technical Skills Bootcamp doesn't require prior experience and is suitable for diverse learners. Career path This IT Support Technical Skills Bootcamp bundle will allow you to kickstart or take your career in the related sector to the next stage. IT Support Specialist Network Administrator Cloud Engineer Web Developer Security Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

IT Support Technical Skills Bootcamp- CPD Certified
Delivered Online On Demand6 days
£149

Business Skills: Email Etiquette

By iStudy UK

There's a world of difference between a hastily typed email and a carefully crafted message that gets the right response from colleagues and customers. There really is an art to business email etiquette - and individuals and organisations dealing with emails on a day-to-day basis should make this course a top priority. The Business Skills: Email Etiquette is designed to provide you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers. In this course, you will discover why good structure - including an appropriate greetings and a compelling call to action - gets results. Learn powerful writing and formatting techniques to engage customers and colleagues. And you'll find out not just what you should, but also what you shouldn't do to stay on the right side of company policy and the law. What Will I Learn? Understand best practices for composing messages Understand best practices for responding to messages Learn about writing styles Format and proof emails Learn tips to minimize common mistakes Requirements Basic computer skills Who is the target audience? Students who want to create more effective emails Introduction Introduction FREE 00:01:00 Structuring an Email Setting Up an Email 00:03:00 Composing an Email 00:03:00 Proper Style and Formatting Writing Style 00:03:00 Formatting an Email 00:02:00 Proofing an Email 00:01:00 Responding to Emails Replying 00:01:00 Forwarding 00:02:00 Conclusion Course Recap 00:01:00 Course Certification

Business Skills: Email Etiquette
Delivered Online On Demand17 minutes
£25

GCSE English Diploma Preparation Course

By Compliance Central

All in One Bundle Special Discount Offer Are you looking to enhance your GCSE English Diploma Preparation Course skills? If yes, then you have come to the right place. Our comprehensive courses on GCSE English Diploma Preparation Course will assist you in producing the best possible outcome by learning the GCSE English Diploma Preparation Course skills. Course you will get: Course 01: GCSE English Course 02: Time Management & Productivity Course 03: Office Skills The GCSE English Diploma Preparation Course bundle is for those who want to be successful. In the GCSE English Diploma Preparation Course bundle, you will learn the essential knowledge needed to become well versed in GCSE English Diploma Preparation Course. Our GCSE English Diploma Preparation Course bundle starts with the basics of GCSE English Diploma Preparation Course and gradually progresses towards advanced topics. Therefore, each lesson of this GCSE English Diploma Preparation Course is intuitive and easy to understand. Why would you choose the GCSE English Diploma Preparation Course course from Compliance Central: Lifetime access to GCSE English Diploma Preparation Course courses materials Full tutor support is available from Monday to Friday with the GCSE English Diploma Preparation Course course Learn GCSE English Diploma Preparation Course skills at your own pace from the comfort of your home Gain a complete understanding of GCSE English Diploma Preparation Course course Accessible, informative GCSE English Diploma Preparation Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the GCSE English Diploma Preparation Course bundle Study GCSE English Diploma Preparation Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your GCSE English Diploma Preparation Course Course Improve your chance of gaining in demand skills and better earning potential by completing the GCSE English Diploma Preparation Course Curriculum Breakdown of the GCSE English Diploma Preparation Course Curriculum Breakdown of GCSE English Topic 01: Introduction Topic 02: Edexcel English Topic 03: Cambridge English Exercise 1 to 6 Topic 04: Grammar Basics Topic 05: Sentences Basics Topic 06: Structure of Sentences Topic 07: English Language (Reading) Topic 08: English Academic (Writing) Topic 09: Punctuation and Capitalisation in Writing Topic 10: Most Common Mistakes and Solution Topic 11: Cambridge English (Listening) Topic 12: Cambridge English (Speaking) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The GCSE English Diploma Preparation Course bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in GCSE English Diploma Preparation Course. It is also great for professionals who are already working in GCSE English Diploma Preparation Course and want to get promoted at work. Requirements To enrol in this GCSE English Diploma Preparation Course course, all you need is a basic understanding of the English Language and an internet connection. Career path The GCSE English Diploma Preparation Course bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to GCSE English Diploma Preparation Course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Forex course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included Get CPD accredited PDF certificates for Free.

GCSE English Diploma Preparation Course
Delivered Online On Demand4 hours
£12

Speech & Language Therapy Online Training

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Speech & Language Therapy Online Training bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course Speech & Language Therapy mega bundle that will exceed your expectations within your budget. The Speech & Language Therapy Online Training related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory Speech & Language Therapy bundle. This comprehensive Speech & Language Therapy Online Training bundle will help you build a solid foundation to become a proficient worker in the sector. This Speech & Language Therapy Online Training Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Speech & Language Therapy Course 2: Learning Disability Nursing Training Course 3: Dyslexia Course 4: Autism Awareness Course 5: ADHD Awareness Course 6: Psychology and Child Intellectual Development Training Course 7: Play Therapy, Mental Health and Child Psychology Diploma Course 8: Childcare, Nutrition and Development Course 9: Audiology Course 10: British Sign Language (BSL) Course Course 11: Deaf Awareness Course 12: Special Education Needs (SEN) Teaching Methodologies Course 13: Educational Psychology and Development Course 14: Safeguarding Children and Adolescents Course 15: Residential Childcare & Cognitive Development Training Course 16: Child Safeguarding Course 17: Family Support Worker Course 18: Child Attachment Diploma Course 19: Parenting Skills: Raising Healthy Kids Course 20: Internet Safety: Safeguarding Children Course 21: Child Playwork Course 22: Mental Health Care - MCA & DOLS Course 23: Positive Mental Health Course 24: Parental Mental Health & Child Protection Course 25: Autism Awareness 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome of Speech & Language Therapy This tailor-made Speech & Language Therapy Online Training bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Speech & Language Therapy Online Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 1: Speech & Language Therapy Gain a deep understanding of speech and language disorders, their causes, and assessment techniques. Learn evidence-based therapeutic interventions and strategies to improve communication skills. Develop the skills to work effectively with individuals of all ages who have speech and language difficulties. Course 2: Learning Disability Nursing Training Acquire comprehensive knowledge of learning disabilities, including their causes and prevalence. Learn nursing strategies to provide person-centred care and support to individuals with learning disabilities. Understand the legal and ethical considerations involved in learning disability nursing. Course 3: Dyslexia Explore the characteristics and challenges associated with dyslexia. Learn about assessment tools and techniques for identifying dyslexia. Develop strategies and interventions to support individuals with dyslexia in educational and workplace settings. Course 4: Autism Awareness Gain a deep understanding of autism spectrum disorders and their diagnostic criteria. Learn about evidence-based interventions and therapies for individuals with autism. Develop skills to create inclusive environments and support individuals with autism effectively. Course 5: ADHD Awareness Understand the nature and symptoms of Attention Deficit Hyperactivity Disorder (ADHD). Learn strategies for assessing and managing ADHD in children and adults. Explore techniques to support individuals with ADHD in educational and social settings. Course 6: Psychology and Child Intellectual Development Training Study the principles of child psychology, including cognitive, emotional, and social development. Learn how psychological theories apply to understanding and promoting healthy child development. Explore techniques for assessing and supporting children's intellectual growth. Course 7: Play Therapy, Mental Health and Child Psychology Diploma Gain expertise in play therapy techniques and their application in child mental health. Learn about various therapeutic approaches and their effectiveness in child psychology. Develop counselling and assessment skills for working with children facing psychological challenges. Course 8: Childcare, Nutrition and Development Understand the nutritional needs of children at different stages of development. Learn about healthy meal planning and dietary guidelines for children. Gain knowledge of child development milestones and how nutrition impacts growth. Course 9: Audiology Explore the field of audiology, including hearing assessment and hearing aid technology. Learn about common hearing disorders and their diagnostic procedures. Develop skills in audiological rehabilitation and communication strategies for individuals with hearing loss. Course 10: British Sign Language (BSL) Course Acquire proficiency in British Sign Language, including vocabulary and grammar. Learn about Deaf culture and the importance of cultural sensitivity in communication. Develop the ability to hold conversations and provide information using BSL. Course 11: Deaf Awareness Understand the challenges and barriers faced by Deaf individuals in society. Learn effective communication strategies when interacting with Deaf or hard-of-hearing people. Gain insights into Deaf culture and the importance of inclusivity and accessibility. Course 12: Special Education Needs (SEN) Teaching Methodologies Explore teaching strategies and accommodations for students with special educational needs. Learn to create inclusive lesson plans and adapt curriculum content for diverse learners. Develop skills to collaborate with parents, caregivers, and educational specialists to support SEN students. Course 13: Educational Psychology and Development Study the principles of educational psychology, including theories of learning and motivation. Learn about cognitive development in children and its impact on education. Gain insights into the psychological factors that influence teaching and learning processes. Course 14: Safeguarding Children and Adolescents Understand the legal and ethical responsibilities of safeguarding children and adolescents. Learn to recognize signs of abuse and neglect and how to report concerns appropriately. Develop strategies for creating safe and supportive environments for young people. Course 15: Residential Childcare & Cognitive Development Training Gain an understanding of residential childcare settings and their role in child development. Learn about cognitive development stages and their implications for caregiving. Develop practical skills for providing quality care and support to children in residential settings. Course 16: Child Safeguarding Explore the principles of child safeguarding, including risk assessment and prevention. Learn about the roles and responsibilities of professionals in safeguarding children. Understand the legal frameworks and policies related to child protection. Course 17: Family Support Worker Learn about the role of family support workers in assisting families facing various challenges. Develop communication and counselling skills for working with diverse families. Gain insights into community resources and services available to support families. Course 18: Child Attachment Diploma Explore the theory of attachment and its significance in child development. Learn about attachment styles and how they influence relationships and behaviour. Develop skills to promote healthy attachments between caregivers and children. Course 19: Parenting Skills: Raising Healthy Kids Gain practical parenting strategies for promoting children's physical and emotional well-being. Learn effective discipline and communication techniques for positive parent-child relationships. Understand the importance of parental self-care and stress management in raising healthy kids. Course 20: Internet Safety: Safeguarding Children Learn about online risks and dangers that children may encounter on the internet. Explore strategies to educate children about online safety and responsible digital citizenship. Develop skills to protect children from online threats and create a safer online environment. Course 21: Child Playwork Understand the principles and theories of playwork in promoting children's development. Learn how to plan and create engaging play environments that encourage exploration and creativity. Develop skills to observe and assess children's play, ensuring their safety and well-being. Certification After studying the complete Speech & Language Therapy training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Course 22: Mental Health Care - MCA & DOLS Gain knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) in mental health care. Learn about the legal and ethical implications of decision-making and consent for individuals lacking capacity. Develop the skills to apply MCA and DoLS principles to protect the rights and well-being of vulnerable individuals. Course 23: Positive Mental Health Explore the concepts of positive mental health and well-being. Learn strategies to promote mental resilience, stress management, and emotional well-being. Understand the importance of early intervention and support in maintaining positive mental health. Course 24: Parental Mental Health & Child Protection Gain insights into the impact of parental mental health on children's well-being and development. Learn about risk assessment and safeguarding measures for families affected by parental mental health issues. Develop skills to provide support and guidance to parents while ensuring child protection. Course 25: Autism Awareness Deepen your understanding of autism spectrum disorders and associated challenges. Learn person-centred approaches and effective communication strategies when working with individuals with autism. Explore methods for creating inclusive and supportive environments for individuals with autism. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Speech & Language Therapy Online Training bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this Speech & Language Therapy course, all you need is - A smart device A secure internet connection And a keen interest in Speech & Language Therapy Online Training Career path Upon completing this essential Speech & Language Therapy Bundle, you will discover a new world of endless possibilities. These Speech & Language Therapy courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Speech & Language Therapy Online Training
Delivered Online On Demand7 days
£259

Diploma in Office Admin and Customer Service

By iStudy UK

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Diploma in Office Admin and Customer Service
Delivered Online On Demand4 days
£25

Microsoft Excel Intermediate (now with live online classes) One-to-One Training

By Microsoft Office Training

Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data. ' Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys. Jenny Price - Acer 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classroom, one to one, tailored and bespoke courses. Tailored In company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Recap on Excel formulas and calculations Overview of formulas in Excel Relative, Absolute and Mixed cell references Group editing worksheets Autofill and Flash Fill Changing Excel’s environment Options Changing the default number of sheets Creating an Autofill Custom List Adding tools to the Quick Access Toolbar Mastering Excel Tables Introducing Excel Tables Formatting a Table Creating Calculated Columns Using Slicers to filter your data Using Totals to get statistics out of your data Removing duplicates Converting Tables back to normal Ranges Using names Ranges In Excel formulas As a way of navigating through the workbook Advanced Formulas Simple IF examples Using IF to check if a cell is blank Nested IFs VLOOKUP HLOOKUP Text Functions Date Functions Conditional formatting Apply Conditional Formatting Customising Conditional Formatting Using Icons in Conditional Formatting Using Formulas to conditionally format cells Linking spreadsheets and workbooks Making a reference to another worksheet Making a reference to another workbook Editing links Troubleshooting links Analysing databases Quick analysis Sorting a database Apply filters to a database Advance filter Sorting and Filtering by Conditional Formats Charts Analyse trends in data using Sparklines Creating charts from start to finish Exploring the different Chart Types Apply Chart Styles Formatting Chart Elements Filtering Charts by Series or Categories Adding a Trendline to a Chart Create a Chart Template Attaching security to a spreadsheet and workbook Protect Cells Protect Structure of worksheets Protect a Workbook by adding passwords Introduction to Pivot Tables What are Pivot Tables? Using recommended pivot tables to analyse your data Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements Preferably, delegates would have attended the Excel Introduction course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Microsoft Excel Intermediate (now with live online classes) One-to-One Training
Delivered In-Person in LondonFlexible Dates
£275

Coding (C++, Python, JavaScript & IT) - CPD Certified

4.7(26)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Coding (C++, Python, JavaScript & IT) - CPD Certified
Delivered Online On Demand6 days
£209

Office Assistant and Secretarial Diploma

5.0(10)

By Apex Learning

Overview This comprehensive course on Office Assistant and Secretarial Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Assistant and Secretarial Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Assistant and Secretarial Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Assistant and Secretarial Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 36 lectures • 08:46:00 total length •Module One - Getting Started: 00:05:00 •Module Two - Working with Your Manager: 00:15:00 •Module Three - Administrative Soft Skills: 00:15:00 •Module Four - Effective Time Management: 00:20:00 •Module Five - Meeting Management: 00:17:00 •Module Six - Tools of the Trade (I): 00:17:00 •Module Seven - Tools of the Trade (II): 00:15:00 •Module Eight - Being an Effective Gatekeeper: 00:15:00 •Module Nine - Organizational Skills: 00:15:00 •Module Ten - Confidentiality Guidelines: 00:15:00 •Module Eleven - Special Tasks: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:05:00 •Module Two - Why Your Office Needs Administrative Procedures: 00:15:00 •Module Three - Gathering the Right Tools: 00:10:00 •Module Four - Identifying Procedures to Include: 00:15:00 •Module Five - Top Five Procedures to Record: 00:15:00 •Module Six - What to Include in Your Binder (I): 00:15:00 •Module Seven - What to Include in Your Binder (II): 00:15:00 •Module Eight - Organizing Your Binder: 00:15:00 •Module Nine - What Not to Include in the Procedure Guide: 00:15:00 •Module Ten - Share Office Procedure Guide: 00:10:00 •Module Eleven - Successfully Executing the Guide: 00:12:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:10:00 •Module Two - Verbal Communication Skills: 00:20:00 •Module Three - Non-Verbal Communication Skills: 00:20:00 •Module Four - Making Small Talk and Moving Beyond: 00:20:00 •Module Five - Moving the Conversation Along: 00:25:00 •Module Six - Remembering Names: 00:15:00 •Module Seven - Influencing Skills: 00:20:00 •Module Eight - Bringing People to Your Side: 00:15:00 •Module Nine - Sharing Your Opinion: 00:15:00 •Module Ten - Negotiation Basics: 00:30:00 •Module Eleven - Making an Impact: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00

Office Assistant and Secretarial Diploma
Delivered Online On Demand8 hours 46 minutes
£12

ZOOM: Master Video Conferencing in Just 40 minutes!

By Course Cloud

Zoom has become one of the most important online meeting platforms in the world. If you want to work, teach, learn or talk with friends, you need to master ZOOM. And this is an excellent opportunity to become proficient with this software. We'll cover up everything about ZOOM in an easy step by step way like how to set up the program, sign up, schedule meetings, screen sharing, chatting and many more. You'll also be able to use all the tools while you're in the meeting. This comprehensive Master Course will introduce you to many cool features and shortcuts for ZOOM, which will help you to become a master in video conferencing. This ZOOM Meeting Masterclass consists of several modules that take only 40 minutes to complete. The course is accompanied by instructional videos, how-to instructions and advice. So, Let's begin!

ZOOM: Master Video Conferencing in Just 40 minutes!
Delivered Online On Demand
£25

OneNote for Windows 10 - A Complete Guide Beginner

By Course Cloud

Course Overview Learn how to save, record, and synchronise all of your thoughts and information in the quickest and easiest ways when you take this training on OneNote for Windows 10 - A Complete Guide for the Beginner. OneNote is the initiative and unique note-taking application that professionals swear by. It provides the perfect hub for all 'scribblings' and important data, allowing the most inexperienced user to organise it into separate notebooks and useful sections within notebooks. You can use this popular app to its full potential with the help of this intuitive and helpful tutorial, This OneNote course will enable any user to pick up the app's functions and start to make the most of them within minutes. You will be given top tips and expert guidance for navigating the utilities of the platform and accessing all of the notebook features. This fundamental guide is perfect for the Windows 10 novice and will show you how to create, record, translate, draw, search, attach, share, and print all kinds of content. Not only will it make your professional life easier, but it can also ably support your creative aspirations. Note this opportunity and enrol now. This best selling OneNote for Windows 10 - A Complete Guide Beginner has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth OneNote for Windows 10 - A Complete Guide Beginner is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The OneNote for Windows 10 - A Complete Guide Beginner is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The OneNote for Windows 10 - A Complete Guide Beginner is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the OneNote for Windows 10 - A Complete Guide Beginner, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the OneNote for Windows 10 - A Complete Guide Beginner will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the OneNote for Windows 10 - A Complete Guide Beginner to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

OneNote for Windows 10 - A Complete Guide Beginner
Delivered Online On Demand
£25