Course Description Get instant knowledge from this bite-sized Admin Support Assistant Part - 4 course. This course is very short and you can complete it within a very short time. In this Admin Support Assistant Part - 4 course you will get fundamental ideas of admin support, the key understanding of customer service, invoicing and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Understand customer service Enhance your communication skills Understand the invoicing Learn about effective planning and scheduling How Much Do Administrative Assistants Earn? Senior - £45,000 (Apprx.) Average - £25,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Admin Support Assistant Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin Support Assistant Part - 4 Module 01: Communication Skills 00:27:00 Module 02: Customer Service 00:16:00 Module 03: Effective Planning and Scheduling 00:46:00 Module 04: Invoicing/Petty Cash 00:27:00 Assignment Assignment - Admin Support Assistant Part - 4 00:00:00
The course is intended to help people learn Azure concepts quickly and give enough practice exercises to get them started with their cloud journey with a specific focus on Microsoft Azure.
The Office 365 Collaborating in Office 365 course focuses on giving you the relevant knowledge on how to collaborate with others in Office 365. You'll learn how to make a plan in Planner, and an app in Office 365. In addition to that, learn how to create and share a document, as well as create a SharePoint library. Explore the idea to use the Office 365 apps on a mobile device, and how to co-author documents. The course also instructs you to manage an Outlook group, following with OneNote, Skype, and Delve to locate documents. Last but not the least, improve the efficiency to collaborate using Yammer and Teams. The knowledge acquired from the course makes sure you've got the skills required to succeed in today's rapidly developing workplace. What Will I Learn? Use the various apps of Office 365 to collaborate with others. Requirements Familiarity with Microsoft Office Applications and using the Internet. Introduction Introduction FREE 00:02:00 Using Office 365 for Collaboration Overview FREE 00:03:00 Creating a Plan 00:07:00 Creating and Sharing a Document 00:05:00 Creating a Library 00:08:00 Using Office 365 on a Mobile Device 00:05:00 Co-Authoring in Office 00:05:00 Using an Outlook Group to Get Feedback 00:08:00 Meeting and Collaborating in Skype and OneNote 00:08:00 Using Delve 00:05:00 Getting Feedback Through Yammer 00:07:00 Using Teams 00:06:00 Conclusion Course Recap 00:02:00 Course Certification
Master essential office administration skills with our comprehensive training program tailored for front desk officers. Learn receptionist duties, customer service techniques, and office management strategies to excel in your role. Enroll now for professional growth and efficiency at the front desk.
The Planner is a late addition to the Office 365 suite of productivity tools that makes it very easy for a team to work together more efficiently and productively. This Office 365 Planner course is perfect if you are looking forward to learning more about Office 365. By enrolling in this course, you'll equip with all the features and functionality of Planner. Following that, you'll learn how to create new plans, organize and assign tasks. Besides, you'll explore how to share files, chat, and get updates on project progress. In addition to that, you'll understand the interface of Planner, learn to create new plans, use Boards and Buckets to organize tasks. Creating and assigning tasks, adding new members, using notifications, and working with the different views also broadly explained in this course. Upon successful completion of this course, you'll be able to use Planner more confidently for organizing and managing tasks and projects related exercises. What Will I Learn? Get an Understanding of Planner Add and Edit Tasks Create a New Plan Work with Members in Planner Requirements Basic computer skills would be helpful Introduction Introduction 00:03:00 Working with Planner Overview of Planner 00:05:00 Creating a New Plan 00:05:00 Using Boards and Buckets 00:06:00 Working with Tasks 00:09:00 Working with Members 00:08:00 Editing Plan Settings 00:05:00 Changing Views 00:08:00 Exporting a Plan to Excel 00:04:00 Conclusion Course Recap 00:02:00 Course Certification
To explore the new features that have included in Microsoft Office 2016, enrolling in this Office 2016 New Features course will be perfect for you. Grab the opportunity to acquire knowledge of Microsoft Office 2016 which will allow you to take your skills to a higher level and become more confident and efficient in the workplace. Office 2016 includes multiple unique features and enhancements offered in Office 2013. Throughout the course, you'll gain invaluable insider tips and learn new techniques to work with office 2016. Additionally, you'll analyse the common changes across the suite of products, such as Tell Me, ink equations, new chart types, version history, and themes and review individual feature enhancements in Microsoft Word, Excel, PowerPoint, Outlook, and Access. What Will I Learn? Learn about the new features across Office 2016 Use Co-authoring in Word Explore the new features in Excel Create a screen recording in PowerPoint Be more productive with Outlook Explore the new features of Access Requirements Basic understanding of existing Microsoft Office features and functionality Introduction Introduction FREE 00:00:00 Overview of Common Changes Using the Tell Me Feature 00:04:00 Using Smart Lookup 00:04:00 Applying the New Colorful Theme 00:02:00 Working with Version History 00:03:00 Working with New Chart Types 00:04:00 Using Ink Equations 00:03:00 New Features in Word Using Co-Authoring 00:05:00 New Features in Excel Using the One-Click Forecast 00:03:00 Searching in the PivotTable Field List 00:01:00 Using Multi-Select with a PivotTable Slicer 00:01:00 Using Maps 00:01:00 Using Get and Transform Power Queries 00:03:00 Publishing and Sharing in Power BI 00:02:00 Using Power View 00:02:00 Working with PowerPivot Improvements 00:02:00 New Features in PowerPoint Using Preset Styles for Shapes 00:04:00 Creating a Screen Recording 00:05:00 New Features in Outlook Working with Groups 00:09:00 Working with Clutter 00:05:00 Searching with Keywords and People Suggestions 00:02:00 Working with Email Attachments 00:03:00 New Features in Access Exploring the New Environment 00:01:00 Exploring New Templates 00:02:00 Exporting Linked Information to Excel 00:01:00 Integrating with SharePoint 2016 00:01:00 Conclusion Course Recap 00:01:00 Course Certification
Microsoft OneNote is a free-form note-taking application helps to take digital notes and keep them organized. It also allows you to add images, diagrams, audios, videos, and so on. OneNote can access from both the desktop or mobile devices. The Office 365 OneNote Online course is intended for beginners to demonstrate the basics of OneNote Online in Office 365, including how to create a notebook and add content efficiently. This course teaches you everything from essential notes to drawings, links and embedded files and data. OneNote notebook contains pages and sections, related to a multi-subject notebook. You'll also learn to navigate and create notebooks, edit, share and print notes quite comfortably. What Will I Learn? Work with OneNote Create a New Notebook Add and Format Content Use Search Requirements Basic Computer Skills Introduction Introduction FREE 00:03:00 Working with OneNote Overview of OneNote 00:05:00 Creating a New Notebook 00:05:00 Navigating in OneNote 00:05:00 Adding Sections and Pages to a Notebook 00:05:00 Adding Content 00:08:00 Formatting Content 00:05:00 Using Tags 00:05:00 Using Search 00:04:00 Sharing & Printing a Notebook 00:06:00 Using Immersive Reader 00:05:00 Conclusion Course Recap 00:03:00 Course Certification
[Updated 2024] In the fast-paced world of business, minute taking is a crucial skill that can elevate your career prospects. This Minute Taking Diploma at QLS Level 5 will equip you with the knowledge and expertise to effectively capture and record the key points of meetings, ensuring that important decisions and actions are not overlooked. Whether you're a budding professional or an experienced individual seeking to refine your skills, this minute taking course will open up a world of opportunities for you. Explore the diverse range of modules of our minute taking course, starting with the art of Minute Writing, moving through the essentials of Preparation, examining the components of Meeting Structures, and ending with the expertise of Roles and Responsibilities. Join us and embark on a journey of learning, where you'll delve into the intricacies of minute taking and develop the ability to transcribe meetings with accuracy and clarity. You'll gain insights into the meeting structure, roles, and responsibilities of a minute taker, and learn how to use technology to enhance your efficiency and productivity. Ready to elevate your career with essential minute-taking skills? Enrol in our Minute Taking Diploma at QLS Level 5 today and unlock a world of opportunities! Minute Taking Diploma at QLS Level 5 Course Learning Outcomes Identify the key elements of a meeting and effectively capture the essence of its discussions, ensuring meticulous Minute Taking. Produce accurate, concise, and informative minutes that capture the essence of a meeting Use a variety of techniques and tools to enhance your minute taking skills Understand the role and responsibilities of a Minute Taking in a professional setting, ensuring efficiency and accuracy. Apply your knowledge of minute taking to various business environments Minute Taking Diploma at QLS Level 5 Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the minute taking course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Minute Taking Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this minute taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the minute taking course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Minute Taking Diploma at QLS Level 5 The Minute Taking Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Minute Taking, like - Minute Taker Meeting Coordinator Administrative Assistant Office Manager Executive Assistant Transcriptionist Requirements Minute Taking Diploma at QLS Level 5 To enrol in this Minute Taking Diploma at QLS Level 5 course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma at QLS Level 5 Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Minute Taking course. Embrace the journey ahead in Minute Taking. Executive Assistant Administrative Officer Secretary/Personal Assistant Office Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Managing an office facility is much more than just keeping the lights on and the coffee flowing. This course is designed to provide learners with a thorough understanding of how to effectively oversee the daily operations and administration of office environments. It covers essential topics such as space optimisation, vendor relations, health and safety considerations, and sustainability practices—all tailored to enhance organisational efficiency and staff satisfaction. Whether you’re responsible for a small office or a sprawling corporate hub, the insights gained here will enable you to handle challenges with confidence and professionalism. Through this course, participants will explore the strategic side of facility management, including budget oversight, contract negotiation, and technology integration. Attention is given to the importance of maintaining a productive, safe, and pleasant working environment, ensuring that facilities support the broader goals of any organisation. Ideal for those aiming to deepen their knowledge or take on administrative responsibilities, this course strikes the perfect balance between theory and practical know-how—delivered in an engaging, easy-to-follow format designed for busy professionals. Meet the Accreditation This premium online course titled Office Facility Management ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Office Facility Management Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Office Facility Management course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Office Facility Management course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Office Facility Management course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Office Facility Management course today, and take control of your career! Course Curriculum: Module 01: Office Management Procedure Module 02: Managing Constraints Attached to Office Facilities Module 03: Office Environment Module 04: Maintain Equipment and Consumables Module 05: Office Systems and Procedure Module 06: Flow of Work Module 07: Manage the Maintenance of Office Equipment How is the Office Facility Management assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Facility Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Office Facility Management course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Facility Management training.
Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00