3412 Office Skills & Productivity courses delivered Online

Course Description Get instant knowledge from this bite-sized Minute Taking Executive Training Part - 2 course. This course is very short and you can complete it within a very short time. In this Minute Taking Executive Training Part - 2 course you will get fundamental ideas of minute taking, the key strategy of minute taking, technology in minute taking and so on. Enrol in this course today and start your instant first step towards the roles and responsibilities of a minute taker. Learn faster for instant implementation. Learning outcome Understand roles and responsibilities of minute taker Know the tips for minute taking Understand the technology in minute taking Learn about building confidence How Much Do Executives Earn? Senior - £74,000 (Apprx.) Average - £40,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Minute Taking Executive Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Minute Taking Executive Training Part - 2 Module 01: Roles and Responsibility of Minute Taker 00:27:00 Module 02: Tips for Minute Taking 00:22:00 Module 03: Technology in Minute Taking 00:13:00 Module 04: Building Confidence 00:14:00 Assignment Assignment - Minute Taking Executive Training Part - 2 00:00:00

Office admin considers the heart of an office. He coordinates activities, distributes responsibilities, supervises staffs, keeps a record of office supplies and places order while requires. As much as efficient in administrative skill, he gets much value and demand in the corporate world. If you are interested to pursue a high position in this role, take a look at our Office Admin Diploma course. The precise contents guide you further to establish your career as an office admin in a sound bite. The course gradually teaches you the role and responsibilities of an office admin. Besides, it instructs you how to manage employees, coordinate important tasks, and motivate staffs in order to bring the utmost success of your individual as well as organizational growth. Additionally, the course enhances your skills to distinguish right and wrong to take the precise decision at the time. Overall, the course aims to ensure your top-most position in the role of an office admin, teaching you all the relevant aspects related to the job. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or personal assistant Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners 00:00:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint for Beginners 00:00:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Office Admin Diploma 00:30:00 Final Exam Final Exam - Office Admin Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn to accelerate your Salesforce development with the power of ChatGPT. This course will show you how to use ChatGPT to write your own Apex triggers, batch Apex, test classes, validation rules, and flows, allowing you to streamline your development process and improve productivity.

Course Overview The comprehensive Fundamentals of Control Valve Basics has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Fundamentals of Control Valve Basics today, and learn from the very best the industry has to offer! This best selling Fundamentals of Control Valve Basics has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Fundamentals of Control Valve Basics is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Fundamentals of Control Valve Basics is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Fundamentals of Control Valve Basics is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Fundamentals of Control Valve Basics, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Fundamentals of Control Valve Basics will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Fundamentals of Control Valve Basics to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Overview of Office Admin & Receptionist Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment. Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism! This Office Admin & Receptionist Course will help you to learn: Demonstrate effective communication and customer service skills required of a receptionist. Manage schedules and bookings and arrange travel and events. Follow best practices for phone, mail, filing, and other administrative duties. Represent the company and assist management professionally. Implement time management and organisational strategies effectively. Implement time management and organisational strategies effectively. Apply business writing principles through correspondence and other documents. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Office Admin & Receptionist course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments. School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level. Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed. Requirements You don’t need any educational qualification or experience to enrol in the Office Admin & Receptionist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Receptionist - £18K to £22K per year. Administrative Assistant - £20K to £28K per year. Executive Assistant - £25K to £40K per year. Office Manager - £28K to £45K per year. Personal Assistant - £30K to £50K per year.

Course Overview Keeping your workplace organised is one of the most essential things you need to do to complete your tasks properly and boost your productivity. Learn how you can use your organisational skill to maintain a work friendly and healthy work environment from this Organize Your Office for Maximum Productivity course. This Organize Your Office for Maximum Productivity course will teach you different techniques and skills that you need to be more efficient and organised. In this course, you will learn what workplace organisation is and how work place organisation can help you improve your work quality. You will be able to keep your data and files organised, maintain a clean and work-friendly office desk and give your efficiency an extra boost. This course will teach you the importance of time management and improve your efficiency with various useful techniques. This Organize Your Office for Maximum Productivity course will teach you techniques you can use immidiately to improve your office environment. This course is especially helpful for those who is struggling to concentrate in their work. Learning Outcomes Learn about the importance of work area organisation Understand how to organise your business goal Be able to organise your daily tasks Understand how to increase your productivity using your organisational skill Learn how to organise your desk Be able to set actionable plans with step-by-step procedures Create a to-do list and achievable goals for each and every day Be able to complete your tasks in time Keep your workspace properly organised Who is this course for? This comprehensive Organize Your Office for Maximum Productivity is ideal for those who want to boost their productivity and create a work-friendly office environment. You will get a clear understanding of the impact of the office environment on productivity from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Organize Your Office for Maximum Productivity is a useful qualification to possess and would be beneficial for any related profession or industry such as: Employees Team Leaders Supervisors Managers Business Owners Executives Organize Your Office for Maximum Productivity Module 01: Introduction 00:01:00 Module 02: Purge 00:02:00 Module 03: Redistributing 00:04:00 Module 04: Fences Software 00:04:00 Module 05: Create Work Spaces 00:06:00 Module 06: Proximity 00:04:00 Module 07: Label What You Can 00:03:00 Module 08: Move to Digital 00:03:00 Module 09: Clean Your Desk Off 00:03:00 Module 10: Multiple Inboxes 00:03:00 Module 11: Mailings 00:03:00 Module 12: Discard Dates 00:03:00 Module 13: Magazines 00:02:00 Module 14: File Weekly 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn the function of Planner to become better at MS office Planner. Our MS Office 365 Planner course will assist you to understand all you need to know about the course. The course introduces you to the function and features of Planner. It is the latest incorporation of office 365 suit tools which assist you to work with a team easily and effectively. The purpose of the curse is to teach you how to make the latest plans, share files, chat, and assign and organize task. Keeping update you on its progress, it will also teach you how to Buckets and Boards to manage tasks, use planner and the interface, and make a sound plan. Furthermore, the course will enable you to organize and manage projects and tasks providing you knowledge with assigning tasks, using notifications, adding members, and work with different aspects. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Planner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Planner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with Planner Overview of Planner 00:05:00 Creating a New Plan 00:05:00 Using Boards and Buckets 00:06:00 Working with Tasks 00:09:00 Working with Members 00:08:00 Editing Plan Settings 00:05:00 Changing Views 00:08:00 Exporting a Plan to Excel 00:04:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Microsoft Office offers a wide range of working interface. Outlook app is one of them. It makes human life easier and faster than the previous time. Do you want to know how it works? How does it assist in human's the fastest activities? Look at the MS Office 365 - Outlook Web App course. It can solve your desired quest. The course incorporates the functions of Outlook such as reading and answering to emails, formatting and creating messages, regulating the mailbox, creating folders for organizations and the printing emails which enable the students working ability knowing all these facts. theMS Office 365 - Outlook Web App course will also teach how to maintain calendar, arrange meetings and appointment, and work with contacts and tasks. The purpose of the course is to make a learner far better than others. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 - Outlook Web App is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 - Outlook Web App is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Getting Started With Outlook Online Navigating the Outlook Views 00:08:00 Working with the My Day View 00:03:00 Creating a New Email Message 00:05:00 Attaching a File 00:03:00 Working with Email Replying to an Email 00:03:00 Liking an Email Message 00:02:00 Formatting Email Text 00:03:00 Working with Conversation View 00:02:00 Deleting Emails 00:04:00 Printing Emails 00:02:00 Using the Notes Feature 00:03:00 Managing the Outlook Mailbox Using Sweep 00:02:00 Flagging Emails 00:02:00 Creating a Rule 00:04:00 Editing a Rule 00:02:00 Working with Favorites 00:02:00 Organizing Mail Working with Folders 00:07:00 Working with Clutter 00:04:00 Pinning and Searching for Emails 00:03:00 Using the Focused Inbox 00:05:00 Using Groups 00:05:00 Customizing Outlook Customizing the Environment 00:07:00 Setting Out of Office 00:05:00 Showing BCC and Using Read Receipts 00:04:00 Working with Contacts 00:07:00 Exploring the Calendar Exploring the Calendar View 00:05:00 Working with Calendars 00:07:00 Working with Shared Calendars 00:06:00 Working with Tasks Viewing Tasks 00:02:00 Creating Tasks 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS Office Collaboration is a place where people can communicate, share documents, access information from one place to make the work easy. To know how to work with this and to become better at MS office collaboration, take a look at our MS Office 365 Collaborating in Office 365 course and learn what you need regarding this course. The course teaches you how to use Planner for making a plan, and generate and share a document. The main purpose of this course is to enable you how to function with SharePoint, Outlook Group, Skype, and OneNote. It guides you to use Office app on a mobile, help the mates sharing documents, and collaborate in working through Teams and Yammer. At the end of the course, you will able to use Delve to search documents efficiently. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Collaborating in Office 365 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Collaborating in Office 365 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Using Office 365 for Collaboration Overview 00:03:00 Creating a Plan 00:07:00 Creating and Sharing a Document 00:05:00 Creating a Library 00:08:00 Using Office 365 on a Mobile Device 00:05:00 Co-Authoring in Office 00:05:00 Using an Outlook Group to Get Feedback 00:08:00 Meeting and Collaborating in Skype and OneNote 00:08:00 Using Delve 00:05:00 Getting Feedback Through Yammer 00:07:00 Using Teams 00:06:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS office 2016 is an effective and popular app in this modern time. It is almost impossible to think a single moment without MS Office. Publishing text, writing email, letter, application, and creating content, it creates a great influence at this present age. Having a good command of it, people can enrich his career. Do you want to learn how it works? Take a visit to our MS Office 2016 New Features course. This course designs in such a way that will assist students to learn about the key issues of Microsoft Office 2016 along with its new changes. The new version adds some feature in PowerPoint, Outlook, Access, and Microsoft Word such as Tell Me, ink equating, version history, new chart types, themes, and individual review feature. At the end of the course, students can know how to deal with these new features appropriately. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 2016 New Features is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 2016 New Features is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Overview of Common Changes Using the Tell Me Feature 00:04:00 Using Smart Lookup 00:04:00 Applying the New Colorful Theme 00:02:00 Working with Version History 00:03:00 Working with New Chart Types 00:04:00 Using Ink Equations 00:03:00 New Features in Word Using Co-Authoring 00:05:00 New Features in Excel Using the One-Click Forecast 00:03:00 Searching in the PivotTable Field List 00:01:00 Using Multi-Select with a PivotTable Slicer 00:01:00 Using Maps 00:01:00 Using Get and Transform Power Queries 00:03:00 Publishing and Sharing in Power BI 00:02:00 Using Power View 00:02:00 Working with PowerPivot Improvements 00:02:00 New Features in PowerPoint Using Preset Styles for Shapes 00:04:00 Creating a Screen Recording 00:05:00 New Features in Outlook Working with Groups 00:09:00 Working with Clutter 00:05:00 Searching with Keywords and People Suggestions 00:02:00 Working with Email Attachments 00:03:00 New Features in Access Exploring the New Environment 00:01:00 Exploring New Templates 00:02:00 Exporting Linked Information to Excel 00:01:00 Integrating with SharePoint 2016 00:01:00 Conclusion Course Recap 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00