3404 Office Skills & Productivity courses in Totton delivered Online

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and Voicemail Workplace Attendant Console and One-X Attendant Console One-X Portal and Video Soft phone / One X Communicator One-X Mobile/ Preferred Mobile IX Workplaces and Mobile App Agent and CMS Supervisor ASA – Avaya Site Administrator Tool AACC Administrator, Supervisor and Agent

78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting

Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting

All i-series handsets & 90 series handsets and Voicemail UCE/UCS Softphone UCE/UCS Mobile Apps iOS & Android iPECS ONE Softphone & Mobile Apps iOS & Android Phonelink User Web Portals (Cloud and UCP) Cloud Manager Web Portal/UCP Admin tool Cloud and UCP Attendant Consoles iCalls (Tollring) Call Centre product

Polycom Handsets and Voicemail Soft Client Horizon Collaborate Desktop and Mobile App Receptionist Console Integrator Agent Client Supervisor Client Akixi Reporting Horizon Contact Agent Horizon Contact Supervisor Horizon Contact Admin User Web Portal User Admin Portal

Description: If you are already able to create, edit, and print word 2016 documents, then this next level is designed for you. In this Microsoft Office 2016 Word Intermediate - Complete Video Course you will learn advanced formatting, how to use word 2016's advanced editing tools, work with image, including placing and sizing images, wrapping text around images, and using borders and effects, how to adjust page orientation and layout, work with columns, work with page and section breaks, document views, using the navigation pane, and viewing multiple windows, and more. You can join this course, if you have basic skills and knowledge with Microsoft Word 2016 and want to take another step forward or want to learn the topics covered in this course in the 2016 interface. So, don't be late, come and join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Organizing Content Using Tables and Charts Sort Table Data FREE 00:07:00 Control Cell Layout 00:08:00 Perform Calculations in a Table 00:10:00 Create a Chart 00:11:00 Add an Excel Table to a Word Document 00:05:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:07:00 Apply Document Themes 00:09:00 Inserting Content Using Quick Parts Insert Building Blocks 00:10:00 Create and Modify Building Blocks 00:07:00 Insert Fields Using Quick Parts 00:10:00 Using Templates to Automate Document Formatting Create a Document Using a Template 00:09:00 Create a Template 00:10:00 Manage Templates with the Template Organizer 00:05:00 Controlling the Flow of a Document Control Paragraph Flow 00:07:00 Insert Section Breaks 00:04:00 Insert Columns 00:05:00 Link Text Boxes to Control Text Flow 00:09:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:05:00 Insert an Index 00:09:00 Insert a Table of Contents 00:06:00 Insert an Ancillary Table 00:10:00 Manage Outlines 00:06:00 Create a Master Document 00:09:00 Using Mail Merge to Create Letters, Envelopes, and Labels The Mail Merge Feature 00:23:00 Merge Envelopes and Labels 00:08:00 Mock Exam Mock Exam- Microsoft Office 2016 Word Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Word Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  The Microsoft Word 2010 program is useful to anyone who wants to upgrade their skills in utilisation of the program. In this course, you will learn the necessary skills, knowledge and information about Microsoft Word 2010. This course will provide more advanced tasks in Word 2010. You will learn about advanced editing and formatting tasks. Make the most of the program when you know how to use the advanced setting. Who is the course for? Professionals who want to learn about Microsoft Word 2010 Anyone who has an interest in the beginner's features of Microsoft Word 2010 Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 2010 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Word 2010 for Beginners 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Overview This comprehensive course on Mathematics Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mathematics Fundamentals comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Mathematics Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Mathematics Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 67 lectures • 07:38:00 total length •Introduction: 00:02:00 •Number system: 00:09:00 •Integers and ordering of integers: 00:07:00 •Addition and Subtractions of Integers: 00:09:00 •Operations on Integers: 00:06:00 •Multiplication and Division of Integers: 00:07:00 •Powers of Integers (Exponents): 00:04:00 •Complete knowledge about factors and multiples: 00:07:00 •Divisibility tests for 2,3,4,5,6: 00:07:00 •Divisibility rules 7,8,9,10,11: 00:11:00 •Prime Factorization: 00:13:00 •Highest common factor HCF: 00:13:00 •Word problems based on HCF A: 00:12:00 •Least common multiple LCM: 00:16:00 •Relation between lcm and HCF A: 00:04:00 •Classification of Fractions: 00:04:00 •Convert mixed to improper and improper to mixed fractions: 00:03:00 •Equivalent Fractions: 00:04:00 •Comparing Fractions after converting to like fractions: 00:09:00 •Reducing a fraction to lowest term: 00:04:00 •Addition and subtraction OF fractions: 00:08:00 •Multiplication and division of fractions: 00:11:00 •Word problems on fractions: 00:16:00 •Bodmas and rules to remove brackets: 00:03:00 •Simplify expressions using BODMAS rules: 00:05:00 •Simplify expressions involving fractions using BODMAS: 00:07:00 •Decimal numbers in relation to fractions: 00:08:00 •Like and unlike Decimals: 00:05:00 •Ordering of Decimal numbers: 00:10:00 •Addition and subtraction of Decimal: 00:07:00 •Multiplication of Decimal: 00:03:00 •Division of Decimal: 00:08:00 •Rational number: 00:02:00 •Representation of Rational Numbers on Number line: 00:05:00 •Determining which fraction is terminating or non-terminating: 00:07:00 •Shortcut method of writing decimal expansion of fraction to decimal A: 00:08:00 •Rounding to whole number: 00:06:00 •Rounding to required number of decimals (1 d.p.): 00:05:00 •Rounding to significant digits: 00:07:00 •Practice question on three methods of approximation: 00:05:00 •Estimation: 00:05:00 •Scientific Notation: 00:07:00 •Operation on numbers when they are in scientific notation: 00:06:00 •Percentage to fraction and fraction to percentage: 00:06:00 •Percentage of a quantity and conversation to decimal: 00:06:00 •Expressing one quantity as percentage of another quantity: 00:06:00 •Finding increase decrease percent: 00:05:00 •Uses of Percentages-Word Problems A: 00:09:00 •Ratio- How to express as simple ratio: 00:09:00 •How to compare Ratios: 00:04:00 •Word problems on finding ratios: 00:07:00 •To divide a given quantity into a given Ratio: 00:11:00 •Proportion: 00:04:00 •Practice problems on Proportion: 00:06:00 •Continued proportion: 00:06:00 •Direct Variation (or proportion): 00:04:00 •Problems based on Direct proportion: 00:10:00 •Inverse Variation (or proportion): 00:10:00 •Multiple Ratios: 00:10:00 •Basics - Profit and Loss: 00:04:00 •More practice problems on Profit _ Loss: 00:06:00 •Selling price formula and Problems: 00:04:00 •Cost price formula and Problems: 00:03:00 •Higher problems on Profit and Loss: 00:08:00 •Basics - Discount: 00:05:00 •Practice problems on Discount: 00:04:00 •Tax: 00:06:00