3403 Office Skills & Productivity courses in Pontardawe delivered Online

Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting

All i-series handsets & 90 series handsets and Voicemail UCE/UCS Softphone UCE/UCS Mobile Apps iOS & Android iPECS ONE Softphone & Mobile Apps iOS & Android Phonelink User Web Portals (Cloud and UCP) Cloud Manager Web Portal/UCP Admin tool Cloud and UCP Attendant Consoles iCalls (Tollring) Call Centre product

Polycom Handsets and Voicemail Soft Client Horizon Collaborate Desktop and Mobile App Receptionist Console Integrator Agent Client Supervisor Client Akixi Reporting Horizon Contact Agent Horizon Contact Supervisor Horizon Contact Admin User Web Portal User Admin Portal

Touch Typing: Touch Typing Training Do you want to make informed selections and have a comprehensive understanding of touch typing? This touch typing course has had a major impact on the field of touch typing. The introduction of touch typing techniques, their varieties, and key use procedures will be covered in this touch typing course. Our touch typing course also covers the technique of sentence drills. Moreover, in our touch typing course, we also cover figures and alphabetical paragraphs. In addition, the ergonomics and posture of touch typing are explained in this touch typing course. The typing equipment and software will be covered in this touch typing course. Register for our TOUCH TYPING course to study beyond the conventional classroom. Main Course: Touch Typing Course Free courses included with Touch Typing: Touch Typing Training Course: Along with Touch Typing: Touch Typing Course you will get free Medical Transcription Course Along with Touch Typing: Touch Typing Course you will get free Audio Typing Course Special Offers of this Touch Typing: Touch Typing Course: This Touch Typing: Touch Typing Course includes a FREE PDF Certificate. Lifetime access to this Touch Typing: Touch Typing Course Instant access to this Touch Typing: Touch Typing Course 24/7 Support Available to this Touch Typing: Touch Typing Course Touch Typing: Touch Typing Training Master the art of efficient typing with our comprehensive Touch Typing: Touch Typing course. This Touch Typing: Touch Typing course introduces you to essential techniques, including various types and key use procedures. Enhance your skills with sentence drills, as well as figures and alphabetical paragraphs, all covered in our Touch Typing: Touch Typing curriculum. Additionally, you'll learn the importance of ergonomics and proper posture in Touch Typing: Touch Typing. Our course also provides insights into the best typing equipment and software. Elevate your typing proficiency by enrolling in our Touch Typing: Touch Typing course today! Who is this course for? Touch Typing: Touch Typing Training Anyone interested in touch typing should take advantage of this touch typing course. Requirements Touch Typing: Touch Typing Training To enrol in this Touch Typing: Touch Typing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Touch Typing: Touch Typing Course. Be energetic and self-motivated to complete our Touch Typing: Touch Typing Course. Basic computer Skill is required to complete our Touch Typing: Touch Typing Course. If you want to enrol in our Touch Typing: Touch Typing Course, you must be at least 15 years old. Career path Touch Typing: Touch Typing Training This touch typing course is a special chance to develop useful skills and progress in your profession.

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Overview This comprehensive course on Mathematics Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mathematics Fundamentals comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Mathematics Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Mathematics Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 67 lectures • 07:38:00 total length •Introduction: 00:02:00 •Number system: 00:09:00 •Integers and ordering of integers: 00:07:00 •Addition and Subtractions of Integers: 00:09:00 •Operations on Integers: 00:06:00 •Multiplication and Division of Integers: 00:07:00 •Powers of Integers (Exponents): 00:04:00 •Complete knowledge about factors and multiples: 00:07:00 •Divisibility tests for 2,3,4,5,6: 00:07:00 •Divisibility rules 7,8,9,10,11: 00:11:00 •Prime Factorization: 00:13:00 •Highest common factor HCF: 00:13:00 •Word problems based on HCF A: 00:12:00 •Least common multiple LCM: 00:16:00 •Relation between lcm and HCF A: 00:04:00 •Classification of Fractions: 00:04:00 •Convert mixed to improper and improper to mixed fractions: 00:03:00 •Equivalent Fractions: 00:04:00 •Comparing Fractions after converting to like fractions: 00:09:00 •Reducing a fraction to lowest term: 00:04:00 •Addition and subtraction OF fractions: 00:08:00 •Multiplication and division of fractions: 00:11:00 •Word problems on fractions: 00:16:00 •Bodmas and rules to remove brackets: 00:03:00 •Simplify expressions using BODMAS rules: 00:05:00 •Simplify expressions involving fractions using BODMAS: 00:07:00 •Decimal numbers in relation to fractions: 00:08:00 •Like and unlike Decimals: 00:05:00 •Ordering of Decimal numbers: 00:10:00 •Addition and subtraction of Decimal: 00:07:00 •Multiplication of Decimal: 00:03:00 •Division of Decimal: 00:08:00 •Rational number: 00:02:00 •Representation of Rational Numbers on Number line: 00:05:00 •Determining which fraction is terminating or non-terminating: 00:07:00 •Shortcut method of writing decimal expansion of fraction to decimal A: 00:08:00 •Rounding to whole number: 00:06:00 •Rounding to required number of decimals (1 d.p.): 00:05:00 •Rounding to significant digits: 00:07:00 •Practice question on three methods of approximation: 00:05:00 •Estimation: 00:05:00 •Scientific Notation: 00:07:00 •Operation on numbers when they are in scientific notation: 00:06:00 •Percentage to fraction and fraction to percentage: 00:06:00 •Percentage of a quantity and conversation to decimal: 00:06:00 •Expressing one quantity as percentage of another quantity: 00:06:00 •Finding increase decrease percent: 00:05:00 •Uses of Percentages-Word Problems A: 00:09:00 •Ratio- How to express as simple ratio: 00:09:00 •How to compare Ratios: 00:04:00 •Word problems on finding ratios: 00:07:00 •To divide a given quantity into a given Ratio: 00:11:00 •Proportion: 00:04:00 •Practice problems on Proportion: 00:06:00 •Continued proportion: 00:06:00 •Direct Variation (or proportion): 00:04:00 •Problems based on Direct proportion: 00:10:00 •Inverse Variation (or proportion): 00:10:00 •Multiple Ratios: 00:10:00 •Basics - Profit and Loss: 00:04:00 •More practice problems on Profit _ Loss: 00:06:00 •Selling price formula and Problems: 00:04:00 •Cost price formula and Problems: 00:03:00 •Higher problems on Profit and Loss: 00:08:00 •Basics - Discount: 00:05:00 •Practice problems on Discount: 00:04:00 •Tax: 00:06:00

Overview In the design of a bridge to the flight path of an aeroplane, mathematical principles are at play. Now, consider the power and promise held by those who master its intricacies. Welcome to our Math Fundamentals course. Math Fundamentals aligns with this pressing global requirement, laying the bedrock for understanding core concepts that shape academia and real-world applications. Initiating with a comprehensive introduction, this course dives deep into integers, exponents, fractions, and decimals and culminates in applied mathematics subjects like profit and loss, discount, and taxation.  With mathematical fluency increasingly becoming a non-negotiable asset, immersing oneself in Math Fundamentals stands not just as an educational prerequisite but as a vital life skill. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Math Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Math Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 67 lectures • 07:39:00 total length •Introduction: 00:02:00 •Number system: 00:09:00 •Integers and ordering of integers: 00:07:00 •Addition and Subtractions of Integers: 00:10:00 •Operations on Integers: 00:06:00 •Multiplication and Division of Integers: 00:07:00 •Powers of Integers (Exponents): 00:04:00 •Complete knowledge about factors and multiples: 00:07:00 •Divisibility tests for 2,3,4,5,6: 00:07:00 •Divisibility rules 7,8,9,10,11: 00:11:00 •Prime Factorization: 00:13:00 •Highest common factor HCF: 00:13:00 •Word problems based on HCF: 00:12:00 •Least common multiple LCM: 00:16:00 •Relation between lcm and HCF: 00:04:00 •Classification of Fractions: 00:04:00 •Convert mixed to improper and improper to mixed fractions: 00:03:00 •Equivalent Fractions: 00:04:00 •Comparing Fractions after converting to like fractions: 00:09:00 •Reducing a fraction to lowest term: 00:04:00 •Addition and subtraction OF fractions: 00:08:00 •Multiplication and division of fractions: 00:11:00 •Word problems on fractions: 00:16:00 •Bodmas and rules to remove brackets: 00:03:00 •simplify expressions using BODMAS rules: 00:05:00 •simplify expressions involving fractions using BODMAS: 00:07:00 •Decimal numbers in relation to fractions: 00:08:00 •Like and unlike Decimals: 00:05:00 •Ordering of Decimal numbers: 00:10:00 •Addition and subtraction of Decimal: 00:07:00 •Multiplication of Decimal: 00:03:00 •Division of Decimal: 00:08:00 •Rational number: 00:02:00 •Representation of Rational Numbers on Number line: 00:05:00 •Determining which fraction is terminating or non-terminating: 00:07:00 •shortcut method of writing decimal expansion of fraction to decimal: 00:08:00 •Rounding to whole number: 00:06:00 •Rounding to required number of decimals (1 d.p. ): 00:05:00 •Rounding to significant digits: 00:07:00 •Practice question on three methods of approximation: 00:05:00 •Estimation: 00:05:00 •Scientific Notation: 00:07:00 •Operation on numbers when they are in scientific notation: 00:06:00 •Percentage to fraction and fraction to percentage: 00:06:00 •Percentage of a quantity and conversation to decimal: 00:06:00 •Expressing one quantity as percentage of another quantity: 00:06:00 •Finding increase decrease percent: 00:05:00 •Uses of Percentages-Word Problems: 00:09:00 •Ratio- How to express as simple ratio: 00:09:00 •How to compare Ratios: 00:04:00 •Word problems on finding ratios: 00:07:00 •To divide a given quantity into a given Ratio: 00:11:00 •Proportion: 00:04:00 •Practice problems on Proportion: 00:06:00 •Continued proportion: 00:06:00 •Direct Variation (or proportion): 00:04:00 •Problems based on Direct proportion: 00:10:00 •Inverse Variation (or proportion): 00:10:00 •Multiple Ratios: 00:10:00 •Basics - Profit and Loss: 00:04:00 •More practice problems on Profit _ Loss: 00:06:00 •Selling price formula and Problems: 00:04:00 •Cost price formula and Problems: 00:03:00 •Higher problems on Profit and Loss: 00:08:00 •Basics - Discount: 00:05:00 •Practice problems on Discount: 00:04:00 •Tax: 00:06:00

Overview This comprehensive course on Pure Mathematics Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pure Mathematics Fundamentals comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Pure Mathematics Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Pure Mathematics Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 193 lectures • 03:43:00 total length •About Course: 00:02:00 •Quick Guide: 00:01:00 •Topics of Essential Revision - 1: 00:00:00 •Negative numbers and operations on Integers: 00:14:00 •The rules of Indices in Algebra: 00:11:00 •Working with indices Part 1: 00:10:00 •Working with indices Part 2: 00:08:00 •Fractional Indices: 00:12:00 •What are Polynomials?: 00:07:00 •Writing statements in Algebraic Form: 00:06:00 •Simplification using BODMAS: 00:08:00 •Distributive Property: 00:07:00 •Addition of Algebraic expressions: 00:13:00 •Subtraction of Algebraic expressions: 00:12:00 •Multiplication of Algebraic Expressions Part 1: 00:05:00 •Multiplication of Algebraic Expressions Part 2: 00:05:00 •Multiplication of Algebraic Expressions Part 3: 00:06:00 •Division of algebraic expressions Part 1: 00:11:00 •Division of algebraic expressions Part 2: 00:10:00 •Division of algebraic expressions Part 3: 00:07:00 •Topics of Essential Revision - 2: 00:00:00 •Factorization by method of common factor: 00:13:00 •Factorization by regrouping the terms: 00:10:00 •Factorization by difference of two squares: 00:11:00 •Factorization using identity (a + b) ² and (a - b) ²: 00:10:00 •Factorization using identity (a + b + c) ²: 00:05:00 •Factorization by middle term split Part 1: 00:12:00 •Factorization by middle term split Part 2: 00:09:00 •Simultaneous Linear Equations: 00:07:00 •Graphical Method: 00:06:00 •Graphical method Continued: 00:11:00 •Elimination by substitution Method: 00:09:00 •Equating the coefficients Method: 00:11:00 •Cross Multiplication: 00:10:00 •Equations Reducible to Linear Equations-1: 00:08:00 •Equations Reducible to Linear Equations-2: 00:14:00 •Introduction to Quadratic Equations: 00:05:00 •Solving Quadratic Equations by Factorization method: 00:09:00 •Writing in completed square form: 00:07:00 •Solving by completed square method: 00:08:00 •Sketching of Quadratic Graphs: 00:12:00 •Quadratic graphs using Transformations: 00:06:00 •Quadratic inequalities: 00:11:00 •Deriving Quadratic formula: 00:05:00 •Solving problems using Quadratic Formula: 00:06:00 •Nature of Roots Part - 1: 00:05:00 •Nature of roots Part - 2: 00:12:00 •Downloadable Resources: 00:00:00 •Distance formula: 00:18:00 •Mid point formula: 00:05:00 •Gradient of a line: 00:11:00 •Graphing using gradient and y intercept: 00:03:00 •Some standard lines: 00:05:00 •Slope intercept form y = m x +c: 00:06:00 •Point slope form and two point form: 00:11:00 •Intersection of line and parabola: 00:10:00 •Past Papers Problems Part 1: 00:09:00 •Past Papers Problems Part 2: 00:11:00 •Past Papers Problems Part 3: 00:09:00 •Past Papers Problems Part 4: 00:12:00 •Past Papers Problems Part 5: 00:12:00 •Downloadable Resources: 00:00:00 •Sequence and series ( video): 00:08:00 •Arithmetic Sequence: 00:10:00 •General term of an A.P.: 00:07:00 •Finding given term is which term: 00:05:00 •Writing sequence when two terms are known: 00:08:00 •Condition for three terms to be in A.P.: 00:05:00 •Sum to n terms of A.P.: 00:06:00 •Practice Problems 1 (A.P.): 00:09:00 •Practice problems 2 (A.P.): 00:07:00 •Practice problems 3 (A.P.): 00:07:00 •Practice problems 4 (A.P.): 00:11:00 •Geometric Progressions: 00:12:00 •Sum to n terms in G.P.: 00:14:00 •Sum to infinite Terms in G.P.: 00:13:00 •Practice Problems 1 (GP): 00:15:00 •Practice Problems 2 (GP): 00:12:00 •Practice Problems 3 (GP): 00:07:00 •Practice Problems based on AP and GP both: 00:15:00 •Past papers problems 1: 00:17:00 •Past papers problems 2: 00:10:00 •Past papers problems 3: 00:11:00 •Downloadable Resources: 00:00:00 •Geometric Progressions - Resources: 00:00:00 •What is Factorial?: 00:07:00 •n-choose -r problems: 00:07:00 •Properties of n - choose -r: 00:05:00 •Binomial Theorem for positive index: 00:20:00 •Expanding using Binomial Theorem: 00:11:00 •Finding the indicated term in the Binomial expansion: 00:11:00 •Finding the indicated term from end: 00:09:00 •Finding the coefficient for given exponent (index) of the variable: 00:09:00 •Finding the term independent of variable: 00:05:00 •Expanding in increasing and decreasing powers of x: 00:09:00 •Practice problems 1: 00:12:00 •Practice Problems 2: 00:09:00 •Practice problems 3: 00:10:00 •Past papers problems 1: 00:15:00 •Past Paper problems 2: 00:13:00 •Past Paper problems 3: 00:09:00 •Downloadable Resources: 00:00:00 •What is Function?: 00:08:00 •Vertical Line Test: 00:04:00 •Value of a Function Graphically: 00:08:00 •Domain Range of a function Algebraically: 00:14:00 •Domain Range of a function Graphically: 00:07:00 •Even & Odd Functions: 00:07:00 •One to one Function: 00:05:00 •Composite Functions: 00:09:00 •How to draw Rational Functions- 1: 00:05:00 •How to draw Rational Functions- 2: 00:10:00 •Inverse of a function Algebraically: 00:05:00 •Inverse of a function Graphically: 00:09:00 •Practice Problems 1: 00:16:00 •Practice Problems 2: 00:11:00 •Downloadable Resources: 00:00:00 •What is Derivative?: 00:08:00 •Derivation of formula for Derivative: 00:06:00 •Differentiation by definition or First Principle: 00:07:00 •Power Rule: 00:22:00 •Practice Problems on Power Rule 1: 00:07:00 •Practice Problems on Power Rule 2: 00:07:00 •Practice Problems on Power Rule 3: 00:05:00 •Practice Problems on Power Rule 4: 00:13:00 •Practice Problems on Power Rule 5: 00:08:00 •Downloadable Resources: 00:00:00 •Tangents and Normals- Basics: 00:13:00 •Practice- Tangents and Normals Part 1: 00:16:00 •Practice- Tangents and Normals Part 2: 00:13:00 •Practice- Tangents and Normals Part 3: 00:11:00 •Practice- Tangents and Normals Part 4: 00:14:00 •Downloadable Resources: 00:00:00 •Stationary Points - Basics: 00:13:00 •Practice- Increasing Decreasing & Maxima Minima part 1: 00:11:00 •Practice- Increasing Decreasing & Maxima Minima part 2: 00:12:00 •Practice- Increasing Decreasing & Maxima Minima part 3: 00:10:00 •Downloadable Resources: 00:00:00 •Concavity-Basics: 00:02:00 •Concavity & Second Derivative: 00:08:00 •Second Derivative Test: 00:09:00 •Practice Problems on second derivative: 00:04:00 •Practice Problem of Maxima Minima using second derivative test Part 1: 00:17:00 •Practice Problem of Maxima Minima using second derivative test Part 2: 00:10:00 •Practice Problem of Maxima Minima using second derivative test Part 3: 00:07:00 •Practice Problem of Maxima Minima using second derivative test Part 4: 00:07:00 •Applications of Maxima and Minima Part 1: 00:09:00 •Applications of Maxima and Minima Part 2: 00:07:00 •Applications of Maxima and Minima Part 3: 00:10:00 •Applications of Maxima and Minima Part 4: 00:09:00 •Applications of Maxima and Minima Part 5: 00:10:00 •Applications of Maxima and Minima Part 6: 00:08:00 •Past Paper Problems on applications of maxima and minima Part 1: 00:09:00 •Past Paper Problems on applications of maxima and minima Part 2: 00:09:00 •Past Paper Problems on applications of maxima and minima Part 3: 00:08:00 •Past Paper Problems on applications of maxima and minima Part 4: 00:07:00 •Chain Rule: 00:12:00 •Rate of change part 1: 00:05:00 •Rate of change part 2: 00:10:00 •Rate of change part 3: 00:07:00 •Past Paper Problems using chain rule -1: 00:06:00 •Past Paper Problems using chain rule -2: 00:07:00 •Past Paper Problems using chain rule - 3: 00:07:00 •Past Paper Problems using chain rule - 4: 00:04:00 •Downloadable Resources: 00:00:00 •What is Integration?: 00:12:00 •Practice Questions 1: 00:06:00 •Practice Questions 2: 00:09:00 •Practice Questions 3: 00:09:00 •Fundamental Theorem of Calculus: 00:09:00 •What is Definite Integration?: 00:10:00 •Finding Definite Integration: 00:09:00 •Practice Questions on Definite Integration 1: 00:10:00 •Practice Questions on Definite Integration 2: 00:10:00 •Practice Questions on Definite Integration 3: 00:15:00 •Area below x-axis: 00:12:00 •Practice Problems on Area below x-axis 1: 00:11:00 •Practice Problems on Area below x-axis 2: 00:13:00 •Practice Problems on Area below x-axis 3: 00:09:00 •Practice Problems on Area below x-axis 4: 00:07:00 •Area between two curves (Basics): 00:15:00 •Practice Problems on Area between two curves 1: 00:06:00 •Practice Problems on Area between two curves 2: 00:13:00 •Practice Problems on Area between two curves 3: 00:12:00 •Practice Problems on Area between two curves 4: 00:10:00 •Practice Problems on Area between two curves 5: 00:13:00 •The Reverse Chain Rule- Indefinite Integration: 00:06:00 •The Reverse Chain Rule- Definite Integration: 00:05:00 •Practice Problems on The Reverse Chain Rule: 00:09:00 •Improper Integrals: 00:06:00 •Volumes by Integration: 00:08:00 •Practice Problems on Volumes by Integration-1: 00:04:00 •Practice Problems on Volumes by Integration-2: 00:04:00