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3414 Office Skills & Productivity courses in Peterhead delivered Online

Payroll Basics

4.9(27)

By Apex Learning

Course Overview: Picture this: You're in the heart of a bustling office, surrounded by stacks of paperwork and the hum of conversation. The clock strikes 5 o'clock, and everyone eagerly awaits their hard-earned wages. But behind the scenes, there's a silent hero who ensures that every employee receives their rightful pay on time, every time. That hero could be you! Welcome to the exciting world of Payroll Basics, where you'll learn the secrets of managing one of the most crucial aspects of your business. Did you know that payroll errors cost UK businesses billions annually? In fact, a recent study found that 82% of companies encounter payroll mistakes, leading to disgruntled employees, legal issues, and even financial penalties. That's why skilled payroll professionals are in high demand, ensuring accuracy, compliance, and employee satisfaction. With our Payroll Basics course, you'll become a master of this essential skillset, equipping you with the knowledge to succeed in the ever-evolving realm of payroll management. Enrol now, and let's start the journey! Key Features of the Course: CPD Certification: Upon completion, you'll receive a prestigious Continuing Professional Development (CPD) certificate, validating your expertise in payroll basics and enhancing your professional credentials. 24/7 Learning Assistance: Our dedicated support team will be available around the clock to assist you with any queries or challenges you may encounter during your learning journey. Interesting Learning Materials: Say goodbye to boring textbooks! Our engaging and interactive learning materials, including videos, case studies, and exercises, will keep you captivated and ensure you grasp the concepts effortlessly. Who is This Course For? This Payroll Basics course is perfect for anyone who aspires to excel in payroll management. Whether you're a recent graduate looking to kickstart your career or a small business owner eager to take control of your payroll responsibilities. Also, for an HR professional seeking to expand your skill set, this course is tailored to meet your needs. What You Will Learn: In this comprehensive Payroll Basics course, you will dive into the intricacies of payroll management through a series of carefully crafted modules. In Module 1: Payroll Basics, you will lay the foundation for your payroll journey, grasping the fundamental concepts and terminology for accurate payroll processing. Modules 2 and 3 will guide you through Company and Legislation Settings as you progress, ensuring you understand how to configure payroll systems to comply with legal requirements. Module 4: Pension Scheme Basics will demystify the complexities of pension schemes, providing you with the knowledge to handle pension contributions and administer pension-related processes effectively. Moving forward, Module 5: Pay Elements will explore the various components of employee pay, from wages and bonuses to deductions and benefits. As you navigate the course, you will master critical tasks such as adding existing and new employees in Modules 7 and 8. Module 9: Payroll Processing Basics will equip you with the skills to process payroll accurately and efficiently. Module 10: Entering Payments will delve into the intricacies of recording and managing employee payments. Throughout the course, you will also discover the importance of generating pre-update reports (Module 11) and updating records (Module 12) to ensure data accuracy and compliance. Modules 13 to 23 will also cover many topics, including e-submissions, payroll processing for specific months, managing employee records and reports, year-end procedures, and more. Why Enrol in This Course: Enrolling in our Payroll Basics course comes with many benefits. It has consistently received top-notch reviews from past learners who have transitioned into rewarding careers in payroll management. The course content is regularly updated to keep up with industry trends. Payroll management is a highly sought-after skill, with job opportunities spanning various industries. Requirements: No prior experience or qualifications are required to enrol in this Payroll Basics course. Bring your enthusiasm, dedication, and desire to learn, and we will guide you through the process. Career Path: Upon completing the Payroll Basics course, you'll possess the knowledge and skills to pursue various exciting career paths in the UK job market. Here are seven course-related professions, along with their average UK salaries: Payroll Administrator (£23,000 - £28,000 per year) Payroll Officer (£25,000 - £32,000 per year) Payroll Specialist (£30,000 - £40,000 per year) Payroll Manager (£35,000 - £50,000 per year) HR Officer with Payroll Responsibilities (£25,000 - £35,000 per year) Bookkeeper with Payroll Expertise (£20,000 - £30,000 per year) Certification: Upon completing the Payroll Basics course, you will receive a CPD certificate accredited by leading industry professionals. Enrol today in our Payroll Basics course and embark on an exciting journey towards becoming an indispensable payroll professional. Join thousands of satisfied learners who have already transformed their careers with us. Remember, the world of payroll awaits your arrival - are you ready to make your mark? Course Curriculum 23 sections • 23 lectures • 03:41:00 total length •Module 1: Payroll Basics: 00:10:00 •Module 2: Company Settings: 00:08:00 •Module 3: Legislation Settings: 00:07:00 •Module 4: Pension Scheme Basics: 00:06:00 •Module 5: Pay Elements: 00:14:00 •Module 6: The Processing Date: 00:07:00 •Module 7: Adding Existing Employees: 00:08:00 •Module 8: Adding New Employees: 00:12:00 •Module 9: Payroll Processing Basics: 00:11:00 •Module 10: Entering Payments: 00:12:00 •Module 11: Pre-Update Reports: 00:09:00 •Module 12: Updating Records: 00:09:00 •Module 13: e-Submissions Basics: 00:09:00 •Module 14: Process Payroll (November): 00:16:00 •Module 15: Employee Records and Reports: 00:13:00 •Module 16: Editing Employee Records: 00:07:00 •Module 17: Process Payroll (December): 00:12:00 •Module 18: Resetting Payments: 00:05:00 •Module 19: Quick SSP: 00:09:00 •Module 20: An Employee Leaves: 00:13:00 •Module 21: Final Payroll Run: 00:07:00 •Module 22: Reports and Historical Data: 00:08:00 •Module 23: Year-End Procedures: 00:09:00

Payroll Basics
Delivered Online On Demand3 hours 41 minutes
£12

Diploma in Medical Secretary

4.9(27)

By Apex Learning

Overview This comprehensive course on the Diploma in Medical Secretary will deepen your understanding of this topic.After successful completion of this course, you can acquire the required skills in this sector. This Diploma in Medical Secretary comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Diploma in Medical Secretary program is open to all students, regardless of their prior qualifications or experience. This comprehensive course is specifically designed for individuals aspiring to excel in medical secretarial roles. Whether you have a background in healthcare, administration, or are entirely new to the field, this program is suitable for you.It equips students with the knowledge and skills necessary for success in healthcare administration and medical office management. Requirements Our Diploma in Medical Secretaryhas been designed to be fully compatible with tablets and smartphones. Here are some common requirements you may need: Computer, smartphone, or tablet with internet access. English language proficiency. Required software/tools. (if needed) Commitment to study and participate. There is no time limit for completing this course; it can be studied at your own pace. Career Path Popular Career Paths for a Diploma in Medical Secretary Course: Medical Secretary/Administrative Assistant: £25,000-£35,000 annually. Healthcare Office Manager: £30,000-£45,000 annually. Medical transcriptionist: £20,000-£35,000 annually. Medical Billing Specialist: £25,000-£40,000 annually. Medical Records Technician: £22,000-£35,000. Salary ranges can vary by location and experience. Course Curriculum 2 sections • 11 lectures • 02:53:00 total length •Module 01: Introduction to Medical Secretary: 00:16:00 •Module 2: Organise Schedules: 00:21:00 •Module 3: Maintaining Medical Records: 00:19:00 •Module 4: Effective Filing Systems in Medical Offices: 00:16:00 •Module 5: Confidentiality in a Medical Environment: 00:14:00 •Module 6: Controlling Stocks and Supplies: 00:09:00 •Module 7: Medical Jargon and Terminology: 00:25:00 •Module 8: Maintaining Workplace Safety: 00:20:00 •Module 9: Information Technology in Health Care: 00:14:00 •Module 10: Legal aspects and Ethics: 00:19:00 •Assignment - Diploma in Medical Secretary: 00:00:00

Diploma in Medical Secretary
Delivered Online On Demand2 hours 53 minutes
£12

Sage 50 Training

4.9(27)

By Apex Learning

Overview Learn how to become a valued financial expert and instantly boost your career prospects in any high-performing business. This Sage 50 Training course offers you all the training you will need to take a Payroll Administrator's role and establish your skills with Sage software. By becoming skilled in using Sage 50, you will be able to perform all the responsibilities and tasks assigned to a senior member of a company's fiscal department. So, you will be taught how to process employee payments, NIC contributions, calculate tax year-end figures and reports, and much more. You will also be familiarised with the UK payroll legislation. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sage 50 Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sage 50 Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 41 sections • 40 lectures • 07:03:00 total length •Module 1: Payroll Basics: 00:10:00 •Module 2: Company Settings: 00:08:00 •Module 3: Legislation Settings: 00:07:00 •Module 4: Pension Scheme Basics: 00:06:00 •Module 5: Pay Elements: 00:14:00 •Module 6: The Processing Date: 00:07:00 •Module 7: Adding Existing Employees: 00:08:00 •Module 8: Adding New Employees: 00:12:00 •Module 9: Payroll Processing Basics: 00:11:00 •Module 10: Entering Payments: 00:12:00 •Module 11: Pre-Update Reports: 00:09:00 •Module 12: Updating Records: 00:09:00 •Module 13: e-Submissions Basics: 00:09:00 •Module 14: Process Payroll (November): 00:16:00 •Module 15: Employee Records and Reports: 00:13:00 •Module 16: Editing Employee Records: 00:07:00 •Module 17: Process Payroll (December): 00:12:00 •Module 18: Resetting Payments: 00:05:00 •Module 19: Quick SSP: 00:09:00 •Module 20: An Employee Leaves: 00:13:00 •Module 21: Final Payroll Run: 00:07:00 •Module 22: Reports and Historical Data: 00:08:00 •Module 23: Year-End Procedures: 00:09:00 •Module 01: The Outline View and Criteria: 00:11:00 •Module 02: Global Changes: 00:07:00 •Module 03: Timesheets: 00:12:00 •Module 04: Departments and Analysis: 00:11:00 •Module 05: Holiday Schemes: 00:10:00 •Module 06: Recording Holidays: 00:12:00 •Module 07: Absence Reasons: 00:13:00 •Module 08: Statutory Sick Pay: 00:16:00 •Module 09: Statutory Maternity Pay: 00:17:00 •Module 10: Student Loans: 00:09:00 •Module 11: Company Cars: 00:13:00 •Module 12: Workplace Pensions: 00:21:00 •Module 13: Holiday Funds: 00:13:00 •Module 14: Process Payroll (November): 00:11:00 •Module 15: Passwords and Access Rights: 00:08:00 •Module 16: Options and Links: 00:10:00 •Module 17: Linking Payroll to Accounts: 00:08:00

Sage 50 Training
Delivered Online On Demand7 hours 3 minutes
£12

Medical Secretary & Administrator Level 4

4.9(27)

By Apex Learning

Overview This comprehensive course on the Medical Secretary & Administrator Level 4 will deepen your understanding of this topic.After successful completion of this course, you can acquire the required skills in this sector. This Medical Secretary & Administrator Level 4 comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Medical Secretary & Administrator Level 4 program is open to all students, regardless of their prior qualifications or experience. This comprehensive course is specifically designed for individuals aspiring to excel in medical secretarial roles. Whether you have a background in healthcare, administration, or are entirely new to the field, this program is suitable for you.It equips students with the knowledge and skills necessary for success in healthcare administration and medical office management. Requirements Our Medical Secretary & Administrator Level 4has been designed to be fully compatible with tablets and smartphones. Here are some common requirements you may need: Computer, smartphone, or tablet with internet access. English language proficiency. Required software/tools. (if needed) Commitment to study and participate. There is no time limit for completing this course; it can be studied at your own pace. Career Path Popular Career Paths for a Medical Secretary & Administrator Level 4Course: Medical Secretary/Administrative Assistant: £25,000-£35,000 annually. Healthcare Office Manager: £30,000-£45,000 annually. Medical transcriptionist: £20,000-£35,000 annually. Medical Billing Specialist: £25,000-£40,000 annually. Medical Records Technician: £22,000-£35,000. Salary ranges can vary by location and experience. Course Curriculum 2 sections • 11 lectures • 02:53:00 total length •Module 01: Introduction to Medical Secretary: 00:16:00 •Module 2: Organise Schedules: 00:21:00 •Module 3: Maintaining Medical Records: 00:19:00 •Module 4: Effective Filing Systems in Medical Offices: 00:16:00 •Module 5: Confidentiality in a Medical Environment: 00:14:00 •Module 6: Controlling Stocks and Supplies: 00:09:00 •Module 7: Medical Jargon and Terminology: 00:25:00 •Module 8: Maintaining Workplace Safety: 00:20:00 •Module 9: Information Technology in Health Care: 00:14:00 •Module 10: Legal aspects and Ethics: 00:19:00 •Assignment - Medical Secretary & Administrator Level 4: 00:00:00

Medical Secretary & Administrator Level 4
Delivered Online On Demand2 hours 53 minutes
£12

Google Apps Script - A Project-Based Exercise Using Spreadsheets and Web Apps

By Packt

Learn the power of Google Script and see how you can connect Google Spreadsheet as a data source for a post board

Google Apps Script - A Project-Based Exercise Using Spreadsheets and Web Apps
Delivered Online On Demand2 hours 35 minutes
£48.99

Diploma in Personal Assistant and Minute Taking Part - 1

By iStudy UK

Course Description Get instant knowledge from this bite-sized Diploma in Personal Assistant and Minute Taking Part - 1 course. This course is very short and you can complete it within a very short time. In this Diploma in Personal Assistant and Minute Taking Part - 1 course you will get fundamental ideas of minute taking, the key understanding of business telephone skills, travel arrangements and so on. Enrol in this course today and start your instant first step towards learning about personal assistants. Learn faster for instant implementation. Learning Outcome Familiarise with personal assistant Understand business telephone skills Know how to represent your boss and company Understand the mail services and shipping Learn about travel arrangements Gain an excellent understanding of organising meetings and conferences How Much Do Personal Assistants Earn? Senior - £38,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Diploma in Personal Assistant and Minute Taking Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Personal Assistant and Minute Taking Part - 1 Module 01: Introduction to Personal Assistant 00:18:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Module 04: Mail Services and Shipping 00:25:00 Module 05: Travel Arrangements 00:24:00 Module 06: Organising Meeting and Conferences 00:26:00 Assignment Assignment - Diploma in Personal Assistant and Minute Taking Part - 1 00:00:00

Diploma in Personal Assistant and Minute Taking Part - 1
Delivered Online On Demand2 hours 26 minutes
£25

Diploma in Personal Assistant and Minute Taking Part - 4

By iStudy UK

Course Description Get instant knowledge from this bite-sized Diploma in Personal Assistant and Minute Taking Part - 4 course. This course is very short and you can complete it within a very short time. In this Diploma in Personal Assistant and Minute Taking Part - 4 course you will get fundamental ideas of minute taking, the key understanding of minute meetings, building confidence and so on. Enrol in this course today and start your instant first step towards learning minute meetings, decisions and action. Learn faster for instant implementation. Learning Outcome Understand minute meetings, decisions and action Gain in-depth knowledge of the roles and responsibilities of minute taker Understand the technology in minute taking Learn about some tips for minute taking Know how to build confidence How Much Do Personal Assistants Earn? Senior - £38,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Diploma in Personal Assistant and Minute Taking Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Personal Assistant and Minute Taking Part - 4 Module 01: Minute Meeting, Decision and Action 00:19:00 Module 02: Roles and Responsibility of Minute Taker 00:27:00 Module 03: Tips for Minute Taking 00:22:00 Module 04: Technology in Minute Taking 00:13:00 Module 05: Building Confidence 00:14:00 Assignment Assignment - Diploma in Personal Assistant and Minute Taking Part - 4 00:00:00

Diploma in Personal Assistant and Minute Taking Part - 4
Delivered Online On Demand1 hour 35 minutes
£25

Diploma in Personal Assistant and Minute Taking Part - 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Diploma in Personal Assistant and Minute Taking Part - 2 course. This course is very short and you can complete it within a very short time. In this Diploma in Personal Assistant and Minute Taking Part - 2 course you will get fundamental ideas of minute taking, the key understanding of business writing skills, time management and so on. Enrol in this course today and start your instant first step towards learning how to improve time management. Learn faster for instant implementation. Learning Outcome Familiarise with business writing skills Understand time management Gain in-depth knowledge of organisational skills Understand the record keeping and filing systems Learn about communication skills How Much Do Personal Assistants Earn? Senior - £38,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Diploma in Personal Assistant and Minute Taking Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Personal Assistant and Minute Taking Part - 2 Module 01: Time Management 00:35:00 Module 02: Record Keeping and Filing Systems 00:28:00 Module 03: Business Writing Skills 00:40:00 Module 04: Organisational Skills 00:25:00 Module 05: Communication Skills 00:25:00 Assignment Assignment - Diploma in Personal Assistant and Minute Taking Part - 2 00:00:00

Diploma in Personal Assistant and Minute Taking Part - 2
Delivered Online On Demand2 hours 33 minutes
£25

Diploma in Office Admin and Customer Service

By iStudy UK

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Diploma in Office Admin and Customer Service
Delivered Online On Demand4 days
£25

Diploma in Personal Assistant and Minute Taking Part - 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Diploma in Personal Assistant and Minute Taking Part - 3 course. This course is very short and you can complete it within a very short time. In this Diploma in Personal Assistant and Minute Taking Part - 3 course you will get fundamental ideas of minute taking, the key understanding of minute writing, customer service and so on. Enrol in this course today and start your instant first step towards learning customer service. Learn faster for instant implementation. Learning Outcome Familiarise with minute writing Understand customer service Gain in-depth knowledge of the invoicing Deepen your understanding of effective planning and scheduling Strengthen preparation for minute taking Learn about the meeting structure How Much Do Personal Assistants Earn? Senior - £38,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Diploma in Personal Assistant and Minute Taking Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Personal Assistant and Minute Taking Part - 3 Module 01: Customer Service 00:16:00 Module 02: Effective Planning and Scheduling 00:47:00 Module 03: Invoicing/Petty Cash 00:27:00 Module 04: Introduction to Minute Writing 00:21:00 Module 05: Preparation for Minute Taking 00:24:00 Module 06: The Meeting Structure 00:17:00 Assignment Assignment - Diploma in Personal Assistant and Minute Taking Part - 3 00:00:00

Diploma in Personal Assistant and Minute Taking Part - 3
Delivered Online On Demand2 hours 32 minutes
£25