3414 Office Skills & Productivity courses in Cardiff delivered Online

If you are having troubles with how your administrative system is or you just want to be able to know the proper administrative management, then this course will be perfect for you! Description: This course will be a discussion about admin support and teach you how large-scale organizations are managed. You will also be able to learn the structures and objectives involved, and how to evaluate a company's performance by using key performance indicators to be able to offer great admin support. Furthermore, you will be more aware of business management styles and the environmental factors management should consider. Lastly, in this course, you will know the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. You will be able to know how to prioritize tasks to be able to beat the deadlines then pick up information of the frameworks improvement of administration then it will enable you to perceive the individual characteristics of a business person and the most vital elements that a business visionary ought to consider to be effective. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works or are currently giving admin support in their company. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Admin Support Diploma is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Admin Support Diploma 00:20:00 Final Exam Final Exam- Admin Support Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft SharePoint, a web-based co-working platform, helps the business organisations to share documents and ideas. This document management platform allows the users to work effectively and collaboratively with other members. Through the Microsoft SharePoint 2016 For Users, you will learn how to navigate and use Microsoft SharePoint and how to manage the documents or how to find out the desired contents, documents, etc. The Microsoft SharePoint 2016 For Users teaches you to use the application using lists and how to use the communication and collaboration features, or how to use the application with Microsoft word program, etc. The course provides all the necessary information that a user may need to operate or navigate the program through different devices. Learning Outcomes: Accessing and navigating through SharePoint sites Adding documents and searching in SharePoint sites Filter, group and sort lists, while also adding item to lists, modifying them and configuring views Collaborating with others by sharing and updating profiles, sharing and following content, and creating blog posts Using SharePoint across other Microsoft Office programs like Outlook Integrate SharePoint with OneDrive and using it on mobile devices Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Users is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Users is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening and Navigating SharePoint Team Sites Access SharePoint Sites 00:15:00 Navigate SharePoint Sites 00:15:00 Working with SharePoint Content Adding Documents 00:15:00 Searching SharePoint 00:15:00 Using Lists Add Items to Lists 00:15:00 Modifying List Items 00:15:00 Configure List Views 00:15:00 Filter, Group, and Sort List Data 00:15:00 Using Collaboration and Communication Features Update and Share Your Profile 00:15:00 Share and Follow SharePoint Content 00:15:00 Create a Blog Post 00:30:00 Using SharePoint with Microsoft Office Open and Save SharePoint Documents with Microsoft Office 00:15:00 Use Document Versions in Microsoft Office 00:30:00 Access SharePoint Using Outlook 2016 00:15:00 Accessing SharePoint Using Alternate Methods Synchronize OneDrive with SharePoint 00:15:00 Use SharePoint with a Mobile Device 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Users 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Users 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Users 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft SharePoint, a cloud-based service, helps the company to share and collaborate with colleagues, partners and customers. In the Microsoft SharePoint 2016 For Administrators, you will learn how to access internal sites, documents, and other information from anywhere at any place using any device. Throughout the course, you will know the tricks and techniques of using Microsoft SharePoint. You will know how to create and configure site collocations, how to configure top-level sites, how to use workflows, etc. The course will also teach you the procedures of configuring site collocation metadata, setting up archiving and compliance policies, and the ways of configuring search options. Learning Outcomes: Create & backing up site collections, set quotas, and configure audit options Handle different features and apps Adding RSS feed to sites and creation and configuration of document sets Content type creation and adding columns to it Configure site policies, in-place records management, and information management policies Configure and utilize content organizer Understanding workflows and its composition SharePoint workflow planning and development Configuring and implementing search options and search alerts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Administrators is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Administrators is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Creating and Configuring Site Collections Create a Site Collection 00:45:00 Set Quotas 00:30:00 Configure Audit Options 00:30:00 Back Up a Site Collection 00:15:00 Configuring Top-Level Sites Managing Features and Apps 00:30:00 Add an RSS Feed to Your Site 00:30:00 Create and Configure Document Sets 01:00:00 Configuring Site Collection Metadata Create a New Content Type 01:15:00 Add Columns to Content Types 00:45:00 Archiving and Compliance Configure Site Polices 00:45:00 Configure In-Place Records Management 01:00:00 Configure Information Management Policies 01:15:00 Configure and Use the Content Organizer 01:15:00 Creating Workflows Understanding Workflows 00:30:00 Create and Run a Workflow 01:00:00 Implementing and Configuring Search Configure Search Options 01:00:00 Create Search Alerts 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Administrators 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Administrators 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Administrators 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Functional Maths Skills Training aims to provide great insight into the skills and knowledge needed to help prepare you for taking your formal Functional Skills Maths exam, using teaching methods based on the most recent updates within the National Curriculum. This course helps you improve your Maths skills whatever your starting point is. It will cover different areas of maths learning including working with numbers, understanding percentages everyday measurements and much more. The course is delivered by experienced tutors who will use real life and work examples like checking bills, budgeting, calculating percentages, getting the best value for money, averages, using metric and imperial measuring systems; working out perimeter, area and volume and much more. This course will improve maths skills using a problem-solving approach. It can be tailored around specific needs of the business. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Functional Maths Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Functional Maths Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Integers Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33.mp4 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Fractions Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fractions 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Rational Numbers Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Percentage Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Unitary Method and its Applications Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Loss 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount.mp4 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Math Techniques Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Finding remainder when a number of any digits is divided by 9 00:04:00 Lecture 4 Multiplying any digit number by series of 9; 99; 999; 99999 Part 1 00:08:00 Lecture 5 Multiplying any digit number by series of 9; 99 ; 999 ; 99999 Part 2 00:07:00 Lecture 6 Product of two numbers below the base number 100; 1000 etc 00:08:00 Lecture 7 Multiplication of Numbers above the base 1000; 10000; 100000 etc 00:08:00 Lecture 8 Multiplication of numbers one above the base and second less than the base 00:06:00 Lecture 9 multiplying any two digit numbers using Vertically and Crosswise 00:04:00 Lecture 10 Multiplying three digit numbers using Vertically and Crosswise 00:05:00 Lecture 11 Multiplying any digit number by 5, 25, and 125 faster than calculator 00:07:00 Lecture 12 Squaring numbers that end in 5 using Vedic Math 00:04:00 Lecture 13 Squaring two digit numbers mentally Using Vedic Math technique 00:06:00 Lecture 14 Squaring three digit numbers mentally Using Vedic Math technique 00:05:00 Lecture 15 Finding cube of any two digit number faster than calculator 00:10:00 Lecture 16 Approximate value of square root of numbers which are not perfect squares 00:09:00 Lecture 17 Approximate value of cube root of numbers which are not perfect cubes 00:05:00 Short Tricks Lecture 18 Short tricks to count Number of Squares in given figure 00:05:00 Lecture 19 Short tricks to count Number of Rectangles in given figure 00:03:00 Lecture 20 Short tricks to count Number of triangles in given figure 00:04:00 Lecture 21 Finding Day of the week when any date is given in 2 Seconds mentally 00:12:00 Simplify calculations super fast Lecture 22 Digital sum of a number 00:04:00 Lecture 23 Digital sum- Addition and Subtraction 00:10:00 Lecture 24 Digital sums- Multiplication 00:07:00 Lecture 25 Digital sum- divisions 00:08:00 Simplification short cuts for complicated fractions and square root problems Lecture 26 Simplification short tricks for complicated fractions 00:10:00 Lecture 27 Simplification short tricks for fractions series part 1 00:07:00 Lecture 28 Simplification short tricks for fractions series part 2 00:05:00 Lecture 29 Simplification short tricks for complicated square root problems 00:09:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as  IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: WordPerfect X3 is a word processing application owned by Corel. In this Corel WordPerfect X3 Application Training, there are several modules which will help you learn all the aspects acquire the skills to master WordPerfect. In this course, you will be able to learn the different elements and get accustomed to the WordPerfect interface. You will also learn about the tools necessary to operate during any task from the toolbar to make your work efficient. After finishing this course, you will be to create, customize, edit, and save documents which are essential for your workplace. Learning Outcomes: Understanding the structure of email addresses, advantages of email, email etiquette, spams and viruses, and digital signatures Common email applications, opening and closing the WordPerfect email application, understanding its structure and getting help Utilizing the folder list, main menus, toolbar, shortcut menus, shortcut keys and dialogue boxes Opening your inbox and messages, switching between open messages, closing email messages, and adding and removing message list headings Best ways to use the contact list, search for messages, create folders, and moving messages to a folder Sorting and deleting messages, restoring and emptying deleted items Discover more about message tools through flagging, marking messages as read or unread, opening and saving attachments, using reply and forwarding messages options How to print your messages using the print preview, print commands, choosing a print range, and setting the number of copies Creating and addressing messages; adding a subject; composing message; using the cut, copy and paste options and sending the message Advanced message tools like adding and removing attachments, changing priority, copying text into a message Compare HTML vs. Plain text emails, set up default text fonts, add images, and check spellings Adding people to your contact list, how to create a distribution list, and changing the addresses from the distribution list Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Corel WordPerfect X3 Application Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Corel WordPerfect X3 Application Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding E-mail All About E-mail 00:15:00 Getting Started 00:30:00 Components of the Mail Interface 00:30:00 Working with Messages 00:30:00 Working With E-mail Managing Mail 01:00:00 Working With Messages 00:30:00 Message Tools 00:30:00 Printing Messages 00:30:00 Advanced E-mail Topics Creating Messages 00:30:00 Advanced Message Tools 00:30:00 Working With E-mail 00:30:00 Address Tools 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This comprehensive course on Executive PA: Moving from Secretary to an Executive PA Role will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Executive PA: Moving from Secretary to an Executive PA Role comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Executive PA: Moving from Secretary to an Executive PA Role. It is available to all students, of all academic backgrounds. Requirements Our Executive PA: Moving from Secretary to an Executive PA Role is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 11 lectures • 04:21:00 total length •Module 1: Introduction to Personal Assistant: 00:17:00 •Module 2: Business Telephone Skills: 00:19:00 •Module 3: Mail Services and Shipping: 00:25:00 •Module 4: Travel Arrangements: 00:24:00 •Module 5: Organising Meeting and Conferences: 00:25:00 •Module 6: Time Management: 00:35:00 •Module 7: Record Keeping and Filing Systems: 00:28:00 •Module 8: Business Writing Skills: 00:40:00 •Module 9: Communication Skills: 00:25:00 •Module 10: Customer Service: 00:16:00 •Module 11: Microsoft Office Skills: 00:07:00

Overview This comprehensive course on The 11 Essential Career Soft Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The 11 Essential Career Soft Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this The 11 Essential Career Soft Skills. It is available to all students, of all academic backgrounds. Requirements Our The 11 Essential Career Soft Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 01:02:00 total length •Module 01: The Soft Tech Savvy Way to Always Be Essential: 00:08:00 •Module 02: Not My Job and I Am Happy to Do It: 00:04:00 •Module 03: You Can Become a Master Communicator: 00:06:00 •Module 04: Feedback Video for the 11 Essential Career Soft Skills: 00:01:00 •Module 05: Your EQ Will Beat a Higher IQ: 00:06:00 •Module 06: Become a Leader without the Title or Formal Authority: 00:05:00 •Module 07: Building Your Winning Team: 00:07:00 •Module 08: Make Every One of Your Seconds Count: 00:08:00 •Module 09: Unleash Your Inner Anthony Robbins: 00:03:00 •Module 10: Avoid Being Uncool: 00:07:00 •Module 11: Clothes Can Still Make or Break Your Career: 00:07:00 •Assignment - The 11 Essential Career Soft Skills: 3 days

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