6 Office Manager courses in Liverpool delivered Live Online

Ready to stop sending your resume into the void? It’s time to master a fundamental life skill for every ambitious administrative professional: crafting a resume that doesn’t just list your entire work history, but actually it gets you interviews. Join us for an intensive workshop where we reveal the industry secrets behind the art and science of standout resumes.

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Course Overview The Xero Accounting and Bookkeeping Level 7 course offers a comprehensive understanding of digital accounting using Xero software, tailored for individuals looking to advance in financial management and bookkeeping roles. This course equips learners with essential knowledge to manage sales, purchases, payroll, VAT, and fixed assets efficiently. Learners will also explore how to maintain accurate financial records and ensure compliance with current UK regulations. Whether you are looking to upgrade your skills or step into a new career, this course supports your professional development by building competence in cloud-based accounting practices. Upon completion, learners will have the confidence to work in a variety of finance-related roles and contribute effectively to any business or organisation’s accounting functions. Course Description This course delves into core areas of Xero accounting, starting with an introduction to the software and progressing through key functionalities including sales invoicing, purchase management, bank reconciliation, and payroll processing. Learners will be guided through each section in a structured and accessible way, allowing them to understand how to set up and manage accounts, handle tax returns, and record transactions accurately. Additional topics such as fixed asset tracking and product/service management provide a complete view of digital bookkeeping in a professional context. The curriculum is designed to align with UK financial standards and includes a detailed exploration of VAT return procedures. By the end of the course, learners will develop a strong grasp of Xero’s interface, gain proficiency in managing financial tasks digitally, and enhance their confidence to support accounting operations within various business settings. Course Modules Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns (See full curriculum) Who is this course for? Individuals seeking to develop advanced accounting skills using cloud-based software. Professionals aiming to improve their bookkeeping knowledge and career progression. Beginners with an interest in digital finance and business accounting. Small business owners and administrative staff managing company accounts. Career Path Xero Bookkeeper Accounts Assistant Payroll Officer Finance Administrator VAT Compliance Officer Office Manager (with financial duties) Small Business Accountant

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

Overview A review of the most enduringly popular structured equity-linked products. This 1 day hands-on programme will help you gain familiarity with 1st generation & 2nd generation structured products convexity – and their applications. Discover techniques for maximising the participation rate to enhance returns for investors. Explore the trade-offs between coupon payments and gearing, and how they affect the risk-return profile of the notes. Explore ladder structures, their relationship to lookbacks, and the benefits they offer to investors. Learn about accumulators, their structuring, and the reasons behind their controversy in the market. Who the course is for Structured Products Desks, Financial Engineers, Product Controllers Traders, Dealing Room Staff and Sales People Risk Managers, Quantitative Analysts and Middle Office Managers Fund Managers, Investors, Senior Managers Researchers and Systems Developers Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now