Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin, Secretarial & PA Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin, Secretarial & PA Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin, Secretarial & PA Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin, Secretarial & PA Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin, Secretarial & PA ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin, Secretarial & PA there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin, Secretarial & PA course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin, Secretarial & PA does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin, Secretarial & PA was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin, Secretarial & PA is a great way for you to gain multiple skills from the comfort of your home.
Course Description Get instant knowledge from this bite-sized Admin, Secretarial and Personal Assistant Part - 1 course. This course is very short and you can complete it within a very short time. In this Admin, Secretarial and Personal Assistant Part - 1 course you will get fundamental ideas of personal assistant, the key understanding of admin support and so on. Enrol in this course today and start your instant first step towards learning about personal assistants. Learn faster for instant implementation. Learning Outcome Familiarise with personal assistant Understand admin support Gain in-depth knowledge of the administrative management Deepen your understanding of organisational skills Learn about telephone etiquette How Much Do Admin Assistants Earn? Senior - £42,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our Admin, Secretarial and Personal Assistant Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin, Secretarial and Personal Assistant Part - 1 Module 01: Personal Assistant 00:18:00 Module 02: Admin Support 00:19:00 Module 03: Administrative Management 00:39:00 Module 04: Organisational Skills 00:25:00 Module 05: Telephone Etiquette 01:07:00 Assignment Assignment - Admin, Secretarial and Personal Assistant Part - 1 00:00:00
Do you want to be a leader? Are you facing difficulty in managing meeting? Then this course will help you get the proper knowledge about Meeting Management. The meeting is part and parcel of the business world. If you want to be a leader, you must have appropriate meeting management skill. A proper meeting with client sometimes brings lots of opportunities. This course will help you how to prepare for a meeting, how to make meeting agenda, or how to present agendas (to do list) in a meeting. In the course, you will also learn the duties and responsibilities at the time of the meeting. Finally, the course helps you to conduct a meeting successfully. If you have a personality conflict, the course will guide you to manage the problem in the meeting. Course Highlights Admin Secretarial Course: Meeting Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Admin Secretarial Course: Meeting Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Admin Secretarial Course: Meeting Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Admin Secretarial Course: Meeting Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Admin Secretarial Course: Meeting Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module - One Getting Started 00:30:00 Module Two - Planning and Preparing (I) 01:00:00 Module Three - Planning and Preparing (II) 01:00:00 Module Four - Setting up the Meeting Space 01:00:00 Module Five - Electronic Options 01:00:00 Module Six - Meeting Roles and Responsibilities 01:00:00 Module Seven - Chairing a Meeting (I) 01:00:00 Module Eight - Chairing a Meeting (II) 00:30:00 Module Nine - Dealing with Disruptions 00:30:00 Module Ten - Taking Minutes 00:30:00 Module Eleven - Making the Most of Your Meeting 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Admin Secretarial Course: Meeting Management- Activities 00:00:00 Mock Exam Mock Exam- Admin Secretarial Course: Meeting Management 00:20:00 Final Exam Final Exam- Admin Secretarial Course: Meeting Management 00:20:00
Business Administration is the study of different management departments and roles of the components in business. In business administration, you need to learn about the principles, Organizations, Decision making and Leadership. Through this course, you will also learn all the knowledge and information management, its characteristics, its nature, levels and principles. Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. You will also learn the basics of payroll and managing it efficiently through the course. Find out how to manage business and its clients and employee payroll system in this course. Course Highlights Business Administration and Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Administration and Management into 49 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Administration and Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Administration and Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Administration and Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Quality Management 00:21:00 Managing Risk and Recovery 00:26:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00
Watch a film, don't read a powerpoint! If you work with display screen equipment, such as computers, laptops, tablets, or smartphones, then obtaining a Display Screen Equipment training certificate is highly recommended. This certification is essential for anyone who wants to ensure their own well-being and promote a safe working environment.
Airport Operations: Airport Operations Course Online Unlock the Power of Airport Operations: Airport Operations Course: Enrol Now! Airport managers are critical components of any airport, as they are responsible for the upkeep of terminals, runways, and other buildings, as well as ensuring that everything within the airport is in good working order. The role of an airport manager is extensive, and airport managers are in high demand. This Airport Operations: Airport Operations Course will teach you everything you need to know to become a successful airport manager. You will learn about the most recent international and national aviation laws and regulations as part of this Airport Operations: Airport Operations Course. The Airport Operations: Airport Operations Course will teach you how to meet the unique and dynamic requirements of today's global airport management environment. You will learn how to respond to an emergency quickly and decisively, as well as how to operate the passenger boarding system. The Airport Operations: Airport Operations Course also covers airport facilities, the importance of airport safety, the airport's role etc. Our experts created all of the topics to help our learners understand each lesson quickly. Our professionals divided thisAirport Operations: Airport Operations Courseinto twenty modules. No prior academic degree is required to begin our course. Enrol now and learn with pleasure. Why choose this Airport Operations: Airport Operations Course from the School of Health Care? Self-paced Airport Operations: Airport Operations Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Airport Operations: Airport Operations Course developed by industry experts. After each module Airport Operations: Airport Operations Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Airport Operations: Airport Operations Course. Main Course: Level 5 Diploma in Airport Management Free Courses included with Airport Operations: Airport Operations Course: Course 01: Level 7 Operations Management Course 02: Level 4 Time Management Course Course 03: Level 7 Diploma in Facilities Management Special Offers of this Airport Operations: Airport Operations Course: This Airport Operations: Airport Operations Course includes a FREE PDF Certificate. Lifetime access to this Airport Operations: Airport Operations Course Instant access to this Airport Operations: Airport Operations Course 24/7 Support Available to this Airport Operations: Airport Operations Course [ Note: Free PDF certificate as soon as completing the Airport Operations: Airport Operations Course] Airport Operations: Airport Operations Course Online This Airport Operations: Airport Operations Course consists of 20 modules. Course Curriculum of Level 5 Diploma in Airport Management Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performance Module 06: The Airport–Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method of Airport Operations: Airport Operations Course After completing Airport Operations: Airport Operations Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Airport Operations: Airport Operations Course After completing the Airport Operations: Airport Operations Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Airport Operations: Airport Operations Course Online This Airport Operations: Airport Operations Course is appropriate for those newbies who are passionate about building their career in airport management. Requirements Airport Operations: Airport Operations Course Online To enrol in this Airport Operations: Airport Operations Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Airport Operations: Airport Operations Course. Be energetic and self-motivated to complete our Airport Operations: Airport Operations Course. Basic computer Skill is required to complete our Airport Operations: Airport Operations Course. If you want to enrol in our Airport Operations: Airport Operations Course, you must be at least 15 years old. Career path Airport Operations: Airport Operations Course Online After completing this Airport Operations: Airport Operations Course, you may be able to pursue a career in: Aircraft system administrator Airport chief executive
Level 5 Administration, Secretarial & Shorthand + Executive PA Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 5 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 5 Business Administration, including administration and business communication. The Level 5 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 5 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 5 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 5 Business Administration course! Learning Objectives Of Level 5 Business Administration After completing this Level 5 Business Administration course successfully, you will be able to: Learn a variety of management and business types from this Level 5 Business Administration course. Level 5 Business Administration teaches how to carry out many important functions and tasks for HR management. Level 5 Business Administration helps to extract maximum value from performance appraisals and interviews. You can develop and implement an effective marketing plan for your organisation through this Level 3 Business Administration course. Level 5 Business Administration helps to explore financial management objectives and functions. You can create business reports and delegate responsibilities to other employees, which helps build an efficient workforce with the help of this Level 5 Business Administration course. Level 5 Business Administration describes how to supervise and monitor teams and workforces of various sizes and types. Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate Lifetime access to this Business Administration: Business Administration Course. Instant access to this Business Administration: Business Administration Course. Get FREE Tutor Support to this Business Administration: Business Administration Course Level 5 Administration, Secretarial & Shorthand + Executive PA Elevate your career with our Level 5 Administration, Secretarial & Shorthand + Executive PA course, designed to equip you with essential business communication and administration skills. This Level 5 Administration, Secretarial & Shorthand + Executive PA program includes modules on delivering impactful presentations, managing corporate data, and understanding administration's role in both large and small organizations. Gain expertise in a variety of administrative systems and develop the leadership skills needed to manage a team effectively. With our Level 5 Administration, Secretarial & Shorthand + Executive PA course, you’ll be well-prepared for a dynamic career in professional administration. Who is this course for? Level 5 Administration, Secretarial & Shorthand + Executive PA This Level 5 Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Level 5 Administration, Secretarial & Shorthand + Executive PA To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Level 5 Administration, Secretarial & Shorthand + Executive PA The following roles are appropriate for someone with this Level 5 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager
Document Control: Complete Document Control Course Online Do you wish to strengthen your document control abilities? If so, you are welcome to enrol in our specially created Document Control Course, which is intended to provide participants an in-depth understanding. You will learn about the advantages of document management as well as the document control lifecycle in this Document Control course. The Document Control course also explains how to make a document control system more efficient. Additionally, the Document Control course places a strong emphasis on the underlying expertise, best practices, and legal ideas related to document control. Following your completion of our Document Control programme, you'll be more efficient at work. Join in our Document Control programme to get the skills you need to become more productive and structured. Learning Outcome of Document Control Course After completing the Document Control, learners will know about: Introduction to document control. The basics of document control. Keep document identification as a Document Control expert. Document classifying, filing & information security for Document Controlling. Document Control also explains documents lifecycle and document distribution. Project document control, prepare final documentation controlling and specifications for Document Control in an organisation. The Document Control course teaches electronic document management systems. Interactions with project teams, engineering teams, managers described in other modules of Document Control course. Special Offers of this Document Control: Complete Document Control Course This Document Control: Complete Document Control Course includes a FREE PDF Certificate. Lifetime access to this Document Control: Complete Document Control Course Instant access to this Document Control: Complete Document Control Course Get FREE Tutor Support to this Document Control: Complete Document Control Course Document Control: Complete Document Control Course Online You will learn the fundamentals of document control as well as how to recognize it in this course on document control. The classification and security of the document management system are also covered in the Document management course. Furthermore, the course on document control has a strong emphasis on the document control lifecycle, legal ideas, best practices, and underlying expertise. After completing our Document Control program, you will be more efficient at creating the final paperwork and management. You may manage teams, engineering, and document control as a document control specialist. Who is this course for? Document Control: Complete Document Control Course Online This Document Control course is open to students without any prior understanding of Document Control. Requirements Document Control: Document Control Course Online To enrol in this Document Control: Complete Document Control Course, students must fulfil the following requirements. To join in our Document Control: Complete Document Control Course, you must have a strong command of the English language. To successfully complete our Document Control: Complete Document Control Course, you must be vivacious and self driven. To complete our Document Control: Complete Document Control Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Document Control: Complete Document Control Course. Career path Document Control: Complete Document Control Course Online Training in Document Control: Complete Document Control is a special chance to develop important abilities and progress your career.
Overview Gain the core office skills by enrolling in the Office Skills & Management Level 3course. No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed Office Skills & Management Level 3 course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career.So feed your passion for learning and reach the top of the career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills & Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Office Skills & Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 54 lectures • 19:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills & Management Level 3: 00:00:00