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663 Office Administration courses

Business Proposal Writing

4.7(160)

By Janets

This business proposal writing course focuses on helping to design and compose proposals that win greater deals. In this course, you will learn the most suitable process and techniques for planning and creating business proposals. You will unveil the secrets of producing successful business proposals and discover how to set language and tone to make your product, service or solution more appealing to the clients. This comprehensive course also introduces a number of tips and tricks to increase the potential success of your proposals. You will determine sources of funding, different types of proposals, step by step instructions of proposal writing, advice on working within a budget and many more. In just 115 Minutes you will: Make successful proposals that promote your value in your organization Compose a proposal that is crisp and easily understood Invent a convincing proposal for both personal and professional benefit Perfectly respond to RFPs/RFQs Be able to plan, draft, and edit proposals with confidence and win more business for your organization Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Who is this course for? Business proposal writing course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Leaders Office Executives Assistant Managers Office Administrators Businesspeople Secretaries Receptionists Employees Course Content Module 01: Course Overview Module 02: Types of Proposals Module 03: Proposals as a Relationship Builder Module 04: RFPs/RFQs (Requests for Proposals or Request for Quote) Module 05: The Ten Steps of Proposal Writing Module 06: Defining the Needs and Desired Results Module 07: Resources and Activities and Evaluation Module 08: Sustainability and Budget Module 09: Conclusion, Introduction, and Executive Summary

Business Proposal Writing
Delivered Online On Demand1 hour 55 minutes
£9.99

Introduction to Medical Transcription

By Online Training Academy

Discover the essential foundations of medical transcription in our comprehensive course. From understanding medical terminology and reports to mastering data protection protocols, each module equips you with indispensable skills. Whether you're new to the field or enhancing your expertise, our structured curriculum ensures you gain the knowledge needed to excel in medical transcription. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Students will acquire the necessary skills for medical transcription through this curriculum. They will gain proficiency in comprehending reports and medical terminology, which will guarantee appropriate transcription. Attendees will acquire formatting skills that are essential for producing medical documents that are ordered and comprehensible. In order to preserve patient privacy and adhere to healthcare laws, data protection methods are prioritised. The course covers the principles of medical transcription, including its goals, procedures, and participants' roles. By the end, students will have a firm understanding of the duties and specifications placed on medical transcriptionists, as well as the skills necessary to create accurate and secure medical records. Course Curriculum: Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Medical Language Boot Camp Module 04: Understanding Medical Reports Module 05: Formatting The Basics Module 06: Data Protection Learning Outcomes: Identify key terms in medical transcription and their applications. Analyse medical reports for accuracy and clarity in transcription. Demonstrate proficiency in formatting medical documents according to guidelines. Apply data protection principles to medical transcription practices effectively. Explain the importance of medical language comprehension in transcription tasks. Evaluate the role and responsibilities of a medical transcriptionist. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Medical Transcription 1:03:10 1: Module 01: Introduction to Medical Transcription 09:02 2: Module 02: The What, How, Who and Why of Medical Transcription 11:53 3: Module 03: Medical Language Boot Camp 07:29 4: Module 04: Understanding Medical Reports 15:14 5: Module 05: Formatting The Basics 09:06 6: Module 06: Data Protection 09:26 7: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in healthcare administrative support roles. Those interested in specialised roles within medical documentation fields. Students pursuing careers requiring attention to detail and accuracy. Professionals seeking to enhance their understanding of medical terminology. Anyone preparing for roles involving medical record management. Career path Medical Transcriptionist Healthcare Documentation Specialist Medical Secretary Health Information Technician Medical Office Administrator Clinical Documentation Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Medical Transcription
Delivered Online On Demand2 minutes
£12

Project Manager Diploma Training

By Compliance Central

Are you looking forward to Project Management training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! A project management training course is an intensive training program that teaches managers how to effectively manage projects and people. Managers must understand the various elements of a project, as well as the different skills and qualities required to effectively lead projects. Most training programs are taught by project managers who have completed their own training courses and earned certifications. You will get 4 FREE CPD Accredited Course to make your career more magnificence! FREE Courses includes: Course 01: Agile Scrum Master Course 02: Team Management Course 03: Time Management Course 04: Office Skills Project Management course Basic Learning Outcomes: Upon successful completion of this highly appreciated Project Manager Course, you'll be a skilled professional, besides- Recognise what project management entails. Examine the advantages of learning project management techniques. Determine the life-cycle phases of a project. To divide a project into clearly manageable segments, use a simple lifecycle. List the different project planning instruments. Talk about the significance of finishing projects on schedule. You have the peace of mind that Project Manager course provides the top of the range content in the market. So, stand out in the job market by completing the course. Get CPD accredited certificate and add it to your resume to impress your employers. Key Highlights for Project Manager Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced course modules Course Curriculum: Unit 01: Introduction Unit 02: Project Management Framework Unit 03: Integration Management Unit 04: Stakeholder Management Unit 05: Project Scope Management Unit 06: Schedule Management Unit 07: How Much/Many of the Project Unit 08: Where in the Project Unit 09: How Things are Done on a Project? Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Project Manager course. Besides, this course is ideal for- Office Manager Office Administrator Management Leader Requirements To enrol in this Project Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Project Manager, such as- Project Management Office Manager Project Management Lead Project Management Administrator Certificates CPD Accredited PDF Certificate Digital certificate - Included 4 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Project Manager Diploma Training
Delivered Online On Demand16 hours
£12

Mastering Microsoft Office 2019 (Excel, Word, PowerPoint, Access)

By Compliance Central

Are you looking to enhance your Microsoft Office skills? If yes, then you have come to the right place. Our comprehensive course on Microsoft Office will assist you in producing the best possible outcome by mastering the Microsoft Office skills. The Microsoft Office course is for those who want to be successful. In the Microsoft Office course, you will learn the essential knowledge needed to become well versed in Microsoft Office. Our Microsoft Office course starts with the basics of Microsoft Office and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Office course is intuitive and easy to understand. Why would you choose the course: Lifetime access to the Microsoft Office course materials Full tutor support is available from Monday to Friday with the Microsoft Office course Gain a complete understanding of the Microsoft Office course Accessible, informative Microsoft Office learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Microsoft Office course Study Microsoft Office in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Microsoft Office course Mastering Microsoft Office 2019 (Excel, Word, PowerPoint, Access) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Office. It is also great for professionals who are already working in Microsoft Office and want to get promoted at work. Requirements To enrol in this Microsoft Office course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Administrator: £18,000 to £25,000 per year Data Entry Clerk: £18,000 to £25,000 per year Document Controller: £22,000 to £30,000 per year Executive Assistant: £25,000 to £40,000 per year Technical Writer: £25,000 to £45,000 per year Content Editor: £25,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Mastering Microsoft Office 2019 (Excel, Word, PowerPoint, Access)
Delivered Online On Demand3 hours
£12

Maximising Personal Productivity Training

By Online Training Academy

Are you ready to unlock your full potential and take control of your time and tasks? Join our Maximising Personal Productivity Training and transform the way you work. Designed for professionals who aim to enhance their efficiency, this comprehensive course covers everything you need to become a productivity powerhouse. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will discover effective strategies to enhance their personal productivity. They will learn how to create an efficient workspace that promotes focus and concentration. By organizing files and folders systematically, they'll streamline their digital environment for smoother workflow. Managing email effectively will help them stay organized and avoid being overwhelmed by their inbox. They'll gain insights into staying on top of tasks, scheduling their time efficiently, and setting SMART goals to drive their productivity. Learners will explore project management techniques to handle tasks and projects effectively, along with strategies to tackle procrastination and develop powerful routines for sustained productivity. Overall, this curriculum equips learners with practical skills and tools to maximize their productivity and achieve their goals effectively. Course Curriculum Module 01: Creating a Workspace Module 02: Organizing Files and Folders Module 03: Managing E-mail Module 04: Keeping Yourself on Top of Tasks Module 05: Scheduling Yourself Module 06: Setting SMART Goals Module 07: Using Project Management Techniques Module 08: Tackling New Tasks and Projects Module 09: Tackling Procrastination Module 10: The Power of Routines Learning Outcomes: Create an efficient workspace to enhance productivity and focus. Organise files and folders for easy access and retrieval. Manage email effectively to reduce clutter and increase efficiency. Prioritise tasks and stay on top of deadlines consistently. Develop SMART goals to drive personal and professional growth. Implement project management techniques for effective task delegation and execution. CPD 10 CPD hours / points Accredited by CPD Quality Standards Maximising Personal Productivity Training 45:26 1: Module 01: Creating a Workspace 03:30 2: Module 02: Organizing Files and Folders 02:41 3: Module 03: Managing E-mail 03:36 4: Module 04: Keeping Yourself on Top of Tasks 02:32 5: Module 05: Scheduling Yourself 06:55 6: Module 06: Setting SMART Goals 06:42 7: Module 07: Using Project Management Techniques 04:41 8: Module 08: Tackling New Tasks and Projects 02:42 9: Module 09: Tackling Procrastination 05:22 10: Module 10: The Power of Routines 05:45 11: CPD Certificate - Free 01:00 Who is this course for? Office professionals seeking to enhance productivity and efficiency. Students aiming to improve time management and organisational skills. Entrepreneurs looking to streamline workflow and increase productivity. Individuals struggling with procrastination and time management challenges. Anyone interested in maximising personal productivity and achieving goals. Career path Office Administrator Personal Assistant Project Coordinator Time Management Coach Productivity Consultant Workflow Analyst Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Maximising Personal Productivity Training
Delivered Online On Demand48 minutes
£12

Certificate in GDPR Training

By Compliance Central

Certificate in GDPR Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in GDPR Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in GDPR Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in GDPR Training course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in GDPR Training Course 02: Document Control Course 03: Information Management Course 04: AML Awareness Training Course 05: KYC Course 06: Security Management Certificate in GDPR Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in GDPR Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in GDPR Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in GDPR Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in GDPR Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Basics Of GDPR Principles of GDPR Legal Foundation for Processing Rights of Individuals Accountability and Governance Data Protection Officer Security Of Data Personal Data Breaches International Data Transfers After the Brexit Exemptions - Part One Exemptions - Part Two National Security and Defence Understanding Data Protection Act 2018 Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in GDPR Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in GDPR Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in GDPR Training, such as- Data Manager Data Protection Co-Ordinator Financial Planning Administrator Data Protection Advisor Data Protection Officer Data & GDPR Officer Office Administrator Data Governance Manager Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in GDPR Training
Delivered Online On Demand9 days
£12

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Emotional Intelligence Training

4.7(160)

By Janets

Focusing on mindfulness, empathy and developing emotional intelligence minimise the risk of missing opportunities to strengthen your critical emotional skills. This exclusive course aims at giving you a strong background in understanding self-management, self-control, awareness, motivation, and empathy. You will learn to identify your strengths and weaknesses, use the tools to regulate your emotions, develop a positive attitude, and plan to achieve your targeted goals. Moreover, discover how verbal and non-verbal communication are significant to improve your initiative and accountability also help people to develop persistence, set goals and manage stress. This comprehensive course allows you to take your steps towards a path that can make a big difference in your life as well as others. In This Course You Will Able to organise yourself, assess and improve a full range of emotional intelligence capabilities Take ownership of the responsibilities that come your way Take pride in your work and do it well to get the best results possible Be able to accept responsibility if anything goes wrong Handle emotional situations creatively and work on all of the areas that will have a significant impact on your life Develop an action plan to improve your empathy skills Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Emotional Intelligence Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This Qualification Is Ideal For: Managers Leaders Office Executives Assistant Managers Office Administrators Businesspeople Secretaries Receptionists Employees Freshers Course Content Module One – Getting Started Module Two – What is Emotional Intelligence Module Three – Skills in Emotional Intelligence Module Four – Verbal Communication Skills Module Five – Non-Verbal Communication Skills Module Seven – Tools to Regulate Your Emotions Module Eight – Gaining Control Module Ten – Business Practices (II) Module Eleven – Making an Impact Module Twelve – Wrapping Up

Emotional Intelligence Training
Delivered Online On Demand3 hours 10 minutes
£9.99

Diploma on Legal Secretary and Office Skills

By Online Training Academy

Are you ready to take your career to the next level? Our Diploma on Legal Secretary and Office Skills is designed to equip you with the comprehensive knowledge and practical skills needed to excel in the dynamic legal field. This program is perfect for those seeking a rewarding career as a legal secretary or paralegal, providing you with the expertise to support legal professionals effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma on Legal Secretary and Office Skills provides learners with comprehensive training to excel in a legal office environment. Students will learn about the various roles and responsibilities within a legal workplace, focusing on ethical conduct and professional behavior. The course covers essential skills such as customer service, telephone handling, and managing meetings, ensuring students can efficiently support legal professionals. Learners will also gain proficiency in data management, record-keeping, proofreading, and editing legal documents. Additionally, the course includes training in professional writing, understanding English law and legal systems, and specific areas of law such as family law, contract law, property law, and wills and probate. By the end of the course, students will be well-equipped with the necessary knowledge and practical skills to perform effectively as legal secretaries. Course Curriculum Module 01: Introduction to Legal Secretary Module 02: The Legal Workplace and Professionals Module 03: Professional Conduct and Ethics of Paralegals Module 04: Customer Service and Telephone Handling Skills Module 05: Meeting Management & Minute Taking Module 06: Data Management and Record-Keeping Module 07: Document Proofreading and Editing Module 08: Professional Writing and Documents Module 09: English Law & Legal Systems Module 10: Family Law and Insurance Practice Module 11: Law of Contract & Law of Tort Module 12: Property Law & Conveyancing Practice Module 13: Wills, Probate, Estate Law Module 14: Other Essential Skills for Secretarial Role Learning Outcomes: Understand the role and duties of a legal secretary. Navigate the legal workplace and engage with professionals. Adhere to paralegal professional conduct and ethics standards. Deliver excellent customer service and manage telephone communications. Efficiently organise meetings and accurately take minutes. Manage data and maintain precise records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Legal Secretary and Office Skills 3:48:56 1: Module 01: Introduction to Legal Secretary 12:29 2: Module 02: The Legal Workplace and Professionals 28:03 3: Module 03: Professional Conduct and Ethics of Paralegals 15:01 4: Module 04: Customer Service and Telephone Handling Skills 13:22 5: Module 05: Meeting Management & Minute Taking 37:43 6: Module 06: Data Management and Record-Keeping 08:37 7: Module 07: Document Proofreading and Editing 12:55 8: Module 08: Professional Writing and Documents 16:41 9: Module 09: English Law & Legal Systems 22:55 10: Module 10: Family Law and Insurance Practice 12:29 11: Module 11: Law of Contract & Law of Tort 15:52 12: Module 12: Property Law & Conveyancing Practice 11:51 13: Module 13: Wills, Probate, Estate Law 07:57 14: Module 14: Other Essential Skills for Secretarial Role 12:01 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring legal secretaries and administrative staff. Individuals seeking a career in law. Office staff needing legal office skills. Professionals transitioning to legal environments. Students interested in legal administrative roles. Career path Legal Secretary Paralegal Assistant Office Administrator in a legal setting Legal Receptionist Document Management Clerk Conveyancing Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Legal Secretary and Office Skills
Delivered Online On Demand4 minutes
£12