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Level 2 Certificate in Understanding Domestic Abuse Course Do you want domestic abuse to end? You will get a comprehensive grasp of domestic violence, abuse, and the obstacles and particular difficulties that some victims of abuse have by completing this Level 2 Certificate in Understanding Domestic Abuse Course. This Level 2 Certificate in Understanding Domestic Abuse Course covers the long-term effects and the methods used by financial abusers to keep their victims under control. The Level 2 Certificate in Understanding Domestic Abuse Course also discusses the financial and societal effects that domestic violence may have on society. This Level 2 Certificate in Understanding Domestic Abuse Course will teach you about the different kinds of abuse that may happen to children. With the Level 2 Certificate in Understanding Domestic Abuse Course completion, you will know how to spot the warning signs, and how abuse affects children's physical and emotional health throughout time at different developmental stages. Enrol in the Level 2 Certificate in Understanding Domestic Abuse Course to learn about the psychological, emotional, and physical effects that victims of domestic abuse and violence endure. Learning Outcomes of Level 2 Certificate in Understanding Domestic Abuse Course After completing this Level 2 Certificate in Understanding Domestic Abuse Course, the learner will be able to: Understand what domestic violence & abuse is and who is at risk. The Level 2 Certificate in Understanding Domestic Abuse Course helps to understand the dynamics of domestic violence. Gain a solid understanding of the impact of domestic violence on victims through Level 2 Certificate in Understanding Domestic Abuse Course The Level 2 Certificate in Understanding Domestic Abuse Course teaches how to assess the risks of domestic violence and abuse of children. Know how to help children recover from domestic abuse, support the victim and report incidents throughout the Level 2 Certificate in Understanding Domestic Abuse Course. After completing the Level 2 Certificate in Understanding Domestic Abuse Course, you can work with victims of domestic abuse. Main Course: Domestic Violence and Abuse Awareness Diploma Course Special Offers of this Level 2 Certificate in Understanding Domestic Abuse Course This Level 2 Certificate in Understanding Domestic Abuse Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Domestic Abuse Course Instant access to this Level 2 Certificate in Understanding Domestic Abuse Course Get FREE Tutor Support to this Level 2 Certificate in Understanding Domestic Abuse Course Level 2 Certificate in Understanding Domestic Abuse Course Online The goal of this domestic abuse course is to raise students' awareness. Additionally, the types of domestic abuse and their effects are covered in the Level 2 Certificate in Understanding Domestic Abuse course. In addition, the Domestic Abuse: Domestic Abuse Course describes the warning signs, potential dangers, and how to report crimes. Understanding domestic abuse policy and intervention will be made easier with the help of this Level 2 Certificate in Understanding Domestic Abuse course. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse Course Online Anyone who works with or wants to work with vulnerable persons should get this Level 2 Certificate in Understanding Domestic Abuse Course. Special Note: Our Level 2 Certificate in Understanding Domestic Abuse Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Domestic Abuse Requirements Level 2 Certificate in Understanding Domestic Abuse Course Online To enrol in this Domestic Abuse Course, students must fulfil the following requirements. To join in our Domestic Abuse Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must be vivacious and self driven. To complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Understanding Domestic Abuse Course Career path Level 2 Certificate in Understanding Domestic Abuse Course Online Taking this Level 2 Certificate in Understanding Domestic Abuse Cours can help you land a career in the UK as a psychologist, counsellor, lecturer, or in many other roles.

Level 2 Certificate in Understanding Domestic Abuse Course Do you want domestic abuse to end? You will get a comprehensive grasp of domestic violence, abuse, and the obstacles and particular difficulties that some victims of abuse have by completing this Level 2 Certificate in Understanding Domestic Abuse Course. This Level 2 Certificate in Understanding Domestic Abuse Course covers the long-term effects and the methods used by financial abusers to keep their victims under control. The Level 2 Certificate in Understanding Domestic Abuse Course also discusses the financial and societal effects that domestic violence may have on society. This Level 2 Certificate in Understanding Domestic Abuse Course will teach you about the different kinds of abuse that may happen to children. With the Level 2 Certificate in Understanding Domestic Abuse Course completion, you will know how to spot the warning signs, and how abuse affects children's physical and emotional health throughout time at different developmental stages. Enrol in the Level 2 Certificate in Understanding Domestic Abuse Course to learn about the psychological, emotional, and physical effects that victims of domestic abuse and violence endure. Learning Outcomes of Level 2 Certificate in Understanding Domestic Abuse Course After completing this Level 2 Certificate in Understanding Domestic Abuse Course, the learner will be able to: Understand what domestic violence & abuse is and who is at risk. The Level 2 Certificate in Understanding Domestic Abuse Course helps to understand the dynamics of domestic violence. Gain a solid understanding of the impact of domestic violence on victims through Level 2 Certificate in Understanding Domestic Abuse Course The Level 2 Certificate in Understanding Domestic Abuse Course teaches how to assess the risks of domestic violence and abuse of children. Know how to help children recover from domestic abuse, support the victim and report incidents throughout the Level 2 Certificate in Understanding Domestic Abuse Course. After completing the Level 2 Certificate in Understanding Domestic Abuse Course, you can work with victims of domestic abuse. Main Course: Domestic Violence and Abuse Awareness Diploma Course Free Courses are including with this Level 2 Certificate in Understanding Domestic Abuse Course Course 01: Family support worker Course 02: Child Protection and Risk Assessment Special Offers of this Level 2 Certificate in Understanding Domestic Abuse Course This Level 2 Certificate in Understanding Domestic Abuse Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Domestic Abuse Course Instant access to this Level 2 Certificate in Understanding Domestic Abuse Course Get FREE Tutor Support to this Level 2 Certificate in Understanding Domestic Abuse Course Level 2 Certificate in Understanding Domestic Abuse Course Online The goal of this domestic abuse course is to raise students' awareness. Additionally, the types of domestic abuse and their effects are covered in the Level 2 Certificate in Understanding Domestic Abuse course. In addition, the Domestic Abuse: Domestic Abuse Course describes the warning signs, potential dangers, and how to report crimes. Understanding domestic abuse policy and intervention will be made easier with the help of this Level 2 Certificate in Understanding Domestic Abuse course. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse Course Online Anyone who works with or wants to work with vulnerable persons should get this Level 2 Certificate in Understanding Domestic Abuse Course. Special Note: Our Level 2 Certificate in Understanding Domestic Abuse Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Domestic Abuse Requirements Level 2 Certificate in Understanding Domestic Abuse Course Online To enrol in this Domestic Abuse Course, students must fulfil the following requirements. To join in our Domestic Abuse Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must be vivacious and self driven. To complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Understanding Domestic Abuse Course Career path Level 2 Certificate in Understanding Domestic Abuse Course Online Taking this Level 2 Certificate in Understanding Domestic Abuse Cours can help you land a career in the UK as a psychologist, counsellor, lecturer, or in many other roles.

Support the learning and development of students with special educational needs. This SEN Teaching Assistant Certificate prepares you to make a positive impact in inclusive classrooms.

Hypnotherapy or guided hypnosis is an etiquette of psychotherapy that uses relaxation, extreme concentration, and intense attention to achieve a heightened state of consciousness or mindfulness. It allows a person to be more open to discussion and suggestion and improves the success of other treatments for phobia, anxiety, insomnia, and depression.  Janets introduces the Diploma in Hypnotherapy course for anyone aspiring to or already working in Hypnotherapy. After taking the course, you'll gain skills and knowledge to perform effectively in this profession. It covers every aspect of hypnosis and hypnotherapy training, with tips on how to pursue a successful career as a hypnotherapist.  This online hypnotherapy course comprises 20 units that you can complete within 10 hours. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. By completing the course, you'll have a clear concept of how to become a hypnotherapist and how you will stand out from the competition in this industry.  Why Choose this Course? Upon successful completion of this Hypnotherapy online course, you'll be able to:  Achieve Hypnotherapist Certification (e-certificate upon successful completion) Get access to educational modules instructed by the experts Schedule a flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Receive instant feedback through mock tests and multiple-choice assessments Contact 24/7 help desk available via our email and live chat teams Find Teacher Support during weekdays Acquire hypnotherapy training Learn hypnotherapy Obtain a complete understanding of clinical hypnotherapy Course Design The online hypnotherapy course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the Diploma in Hypnotherapy course successfully, you'll get an e-certificate. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry is suitable for this Level 3 Diploma in Hypnotherapy Course. Therefore, no additional qualification is compulsory for the course. Besides, professionals from this field have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject.

Duration 3 Days 18 CPD hours This course is intended for CliniciansUniversitiesHospitalsHealthcare ExecutivesEntrepreneursInvestors Overview Intro to blockchainMajor healthcare use cases of blockchainUnderstand different use cases of PEB that have already been implemented and encourage thought of new potential use cases. This course covers the intersection of healthcare and Blockchain. Training will include an overview of Blockchain, and uses for Blockchain in the healthcare industry, from medical records, to medical devices, insurance and more. Day 1 History of blockchain Blockchain 101 Decentralization/centralization Distributed ledger-private vs public Mining and consensus mechanisms Intro to healthcare on blockchain including Medical records FHIR, HL7 Day 2 Patient identity Value-based care and concepts (discuss outcome-based smart contracts) Medical devices, Wearables, IoT Patient adherence monitoring (with tokenized incentives-could also discuss with pt. empowerment), incentives, etc. Interoperability and other obstacles of implementation (industry inertia, large data sets, inherent resistance to change) Day 3 Supply chain (substandard and falsified medicines, divergence, compliance with DSCSA) Logistics Insurance (eligibility, reduced overhead, claims processing) Data sets AI technology (theoretical use cases) PT empowerment 1 & 2 (digital health wallet with access driven by smart contracts, monetizing data for sharing) Additional course details: Nexus Humans Blockchain for Healthcare Professionals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Blockchain for Healthcare Professionals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to influence, develop, and/or implement a business ethics program in an organization. Overview Upon successful completion of this course, students will be able to foster a successful company culture and increase profitability by implementing a program of good business ethics. In this course, students will grow in their understanding of business ethics, their impact on all business levels and how all who interact with the company influence the development of a company business ethic. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives What is Ethics? What is Business Ethics 10 Benefits of Managing Ethics Case Study Implementing Ethics in the Workplace Benefits Guidelines for Managing Ethics in the Workplace Roles and Responsibilities Employer / Employee Rights Privacy Policies Harassment Issues Technology Business and Social Responsibilities Identifying Types of Responsibilities Case Study Handling Conflicting Social and Business Responsibilities Case Study Ethical Decisions The Basics Balancing Personal and Organizational Ethics Common Dilemmas Making Ethical Decisions Overcoming Obstacles Whistle Blowing Criteria and Risk The Process When You Should 'Blow the Whistle Managerial Ethics Ethical Management Identifying the Characteristics Ensuring Ethical Behavior Unethical Behavior Recognize and Identify Preventing Addressing Interventions Ethics in Business (I) Organization Basics Addressing the Needs Ethical Principles Ethics in Business (II) Ethical Safeguards Developing a Code of Ethics Performing an Internal Ethics Audit Upholding the Ethics Program Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Business Ethics training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Ethics course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators. Overview Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement. Introduction - A Business Process Improvement (BPI) Overview Why are we here today? What is BPI? Benefits of BPI Specific challenges/obstacles and successes Process improvement examples: Industry specific examples Famous debacles to avoid and successes to emulate Your role in helping to identify problems Overview of the Joiner 7-Step Method What is the Joiner 7-Step Method? Walkthrough of the Joiner 7-Step Method Template: Introduce and review Process Improvement Template Case Study Exercise: Read and discuss introduction to the Case Study Step #1: Initiate the Project Types of business problems typically encountered at insurance companies and banks How to recognize a business-related problem Identifying the gaps (delta between current and future states) Ownership of the project and the business problem Defining measurable success criteria Case Study Exercise: Complete the Problem Statement section (Step #1) of the template Step #2: Define Current Situation What are symptoms of a problem? Looking for symptoms of the problem Performing Stakeholder Analysis Technique: View a RACI Matrix Defining the impacts caused by the problem Technique: Business Process Modeling (As-Is) Understand how to draw an As-Is Business Process Model Case Study Exercise: Complete the Define Current Situation section (Step #2) of the template Step #3: Identify Root Causes What are root causes? Performing Root Cause Analysis Technique: Fishbone Diagram using the cafeteria example Case Study Exercise: Discuss a Fishbone Diagram Technique: Pareto Chart (discuss and show example) Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the template Step #4: Develop Solutions Identifying options for problem resolution Avoid jumping to conclusions Technique: Brainstorming Case Study Exercise: Conduct a Brainstorming Session Recognizing pros and cons for each option Technique: Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?) Case Study Exercise: Determine best solution using a ?simple? Kempner-Tregoe model Case Study Exercise: Complete the Develop Solutions section (Step #4) of the template Step #5: Define Measurable Results Prototyping the solution Technique: Business Process Modeling (To-Be) Measuring results against the success criteria (Step #1) Case Study Exercise: Review changes to an As-Is Business Process Model Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the template Step #6: Standardize Process Defining how the process will be documented Plan and understand organizational readiness Discuss how employees are empowered to identify and act upon their ideas Identifying follow-up needs (i.e., training) for the staff that will be impacted Technique: Communication Plan Case Study Exercise: Complete the Standardize Process section (Step #6) of the template Step #7: Determine Future Plans Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle) Understand how to sustain the improvements made by the Joiner 7-Step Method Technique: PDCA form Case Study Exercise: Complete the Determine Future Plans section (Step #7) of the template Going Forward with a Plan of Action Identifying process problems in your organization Individual Exercise: Name three (3) possible areas for improvement Prioritize and define the next steps Individual Exercise: Using a new template complete Step 2 & Step 3 for one possible area for improvement you have identified

This training day will help managers explore what they need to do to create a motivating environment at work and learn some theory, tools and ideas to inspire motivation at individual and team level. Motivation is a key factor in effective people management and successful team performance. It involves engaging and inspiring your people and developing them in such ways as to improve their effectiveness and thus have a greater benefit to customers. It can also involve having tough conversations with those who do not seem to be motivated. By the end of the workshop participants will be able to: Identify key motivating factors at work and learn and create ideas to better engage staff Learn a conversation tool to use for challenging discussions Explain their role in motivating staff and understand a range of techniques and approaches to use in the workplace Review learning and have an action plan to take back and implement at work 1 Welcome, housekeeping, objectives Breaking the ice Setting personal objectives 2 Group work: identifying personal motivators and where they come from 3 Defining motivation The characteristics of a motivated team Input and group discussion 4 Factors impacting on motivation at work Using pre-work to identify challenges, hotspots and obstacles Feedback in plenary Exploring the benefits of motivation that address current challenges and agreeing outcomes for change 5 Commitment vs. compliance - organisational engagement and the manager's approach to buy in 6 Team challenge task using a theory about motivation Trainer input and review in plenary 7 Group task - complete a plan for individuals identified in pre-workshop task 8 Skill / will - a motivation tool: trainer input, followed by tasks that are assessed and discussed in peer groups 1-2-1 feedback task on approaches and plans to be taken back and used at work Feedback and plenary review 9 DEAL - a conversation tool: how to construct a conversation plan about motivation with an individual Peer professional 1-2-1s to practice the discussion planned and gain feedback 10 Review, evaluation and action planning

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale