4501 Objective courses in Leicester delivered Online

This masterclass will help develop your confidence and knowledge in identifying and managing complex safeguarding issues.

Diploma in Business Studies - Level 3 (Fast-Track mode) The objective of the Diploma in Business Studies - Level 3 qualification (Accredited by OTHM) is to provide learners with an in depth understanding of the operations and structure of businesses. Successful completion of this qualification will equip learners with the underpinning knowledge and skills required to succeed in employment or further studies. Diploma in Business Studies Key Highlights Program Duration: 6 Months (Regular Mode available) Program Credits: 60 Credits Designed for working Professionals Course Delivery: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Understanding of operations and structure of businesses. Underpinning knowledge and skills required to succeed in employment or further studies. Successful completion of the Program enables learners' direct entry into Year 1 of a three-year UK Bachelor's degree or pursue Level 4 Diplomas Mandatory units (Total Credits: 40) The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional unit for a combined total of 60 credits, 600 Total Qualification Hours (TQT) and 360 Guided Learning Hours (GLH) for the completed qualification. Introduction to Research and Academic Skills (10 credits) Using IT for Business (10 credits) Introduction to Economics and Accounting (10 credits) Introduction to the Business Environment (10 credits) Optional Units (Total Credit: 20) Choose any two of the below Optional Units Introduction to Customer Service (10 credits) Managing Business Events (10 credits) Introduction to Marketing (10 credits) Introduction to People Management (10 credits) Who is this course for? Working Professionals O-Level holders, Sales Marketing Professionals Requirements Open Entry. No formal qualification is required Career path Completion of your Level 3 Diploma in Business Studies qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

The objective of this fast track Level 5 Diploma in Health and Social Care Management qualification (accredited by OTHM) is to equip learners with the underpinning knowledge, understanding and skills required for a career in the Health and Social Care sector at a Managerial level. This fast track Level 5 Diploma in Health and Social Care Management qualification enables learners to demonstrate their skills by producing evidence from their work or training activities. Learners will acquire Care Management Skills in the Health and Social Care sector. Key Highlights of this fast track Level 5 Diploma in Health and Social Care Management qualification are: Program Duration: 6 Months (Regular 9 month duration also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the OTHM Level 5 Diploma in Health and Social Care Management qualification, learners must possess: Relevant NQF / QCF / RQF Level 4 diploma or equivalent recognised qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Completion of your fast track Level 3 Diploma in Health and Social Care qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

Key Highlights of the fast track Level 7 Diploma in Human Resource Management programme are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The objective of this fast track Level 7 Diploma in Human Resource Management qualification (accredited by OTHM, UK) is to provide learners with the skills and understanding in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. You will acquire knowledge through an integrated approach of theory in Human Resource Management and practice using real-time activities. Successful completion of this fast track Level 7 Diploma in Human Resource Management qualification will develop learners' Strategic Human Resource Management and Leadership skills and their ability to focus on the requirements of implementing an organisation's strategy. This fast track Level 7 Diploma in Human Resource Management qualification enables learners to progress into or within employment and/or to work toward a relevant Master's programme with advanced standing. Who is this course for? Who is this Program For?Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements Minimum EligibilityFor entry onto the fast track Level 7 Diploma in Human Resource Management qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path OpportunitiesUpon successful completion of the fast track level 7 Diploma in Human Resource Management programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme.

This training covers two essential aspects: Understanding the highway Code and road safety measures to handle accidents, incidents, and breakdowns. Driver Health and Wellbeing: Understand the impact of physical and mental health on driving performance. Identify early warning signs of fatigue, stress, and other health issues. Learn effective strategies for managing work-life balance and reducing stress. Promote a healthy lifestyle to enhance overall well-being and driving safety. Drivers’ Hours and Working Time Regulations: Master the Rules of the Road Ensure compliance with complex driving and rest regulations. Understand the impact of hours worked on driver safety and well-being. Learn how to effectively manage driving and rest periods, breaks, and exemptions to avoid penalties and protect your business. Join us to enhance your knowledge of the Highway Code and road safety preparedness. Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys. Please review our Terms and Conditions for more information.

The objective of the OTHM Level 4 Diploma in Health and Social Care Management qualification is to equip learners with the underpinning knowledge, understanding and skills required for a career in the health and social care sector at a managerial level. This fast track Level 4 Diploma in Health and Social Care Management programme enables learners to demonstrate their skills by producing evidence from their work or training activities. Learners will acquire care management skills in the Health and Social Care sector. Key Highlights of fast track Level 4 Diploma in Health and Social Care Management are: Program Duration: 6 Months (Regular 9 months duration also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the OTHM Level 4 Diploma in Health and Social Care Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth. The objective of the Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth. Key Highlights of Diploma in Accounting and Business - Level 4 qualification are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, professionals working in range of industries looking for a career in finance and accountancy Requirements For entry onto the OTHM Level 4 Diploma in Accounting and Business qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Professional Certificate Course in Candidate Assessment and Selection provides a comprehensive overview of the essential elements in the recruitment process. Participants will explore methods and tools for assessing candidates, including behavioral and situational interview techniques, and gain insights into the critical aspect of reference checking. The course emphasizes the importance of making objective, legally compliant hiring decisions, ensuring participants are well-versed in ethical and effective selection practices. After the successful completion of this course, you will understand the following; Discuss the methods and tools used to assess candidates, including behavioral and situational interview techniques and reference checking. Analyze the importance of making objective and legally compliant hiring decisions. Explain the laws and regulations related to recruiting and hiring, including equal employment opportunity and anti-discrimination laws. This Professional Certificate Course in Candidate Assessment and Selection offers a comprehensive understanding of the intricate processes involved in assessing and selecting candidates. Participants will delve into various methods and tools used for candidate evaluation, such as behavioral and situational interview techniques. The course includes a thorough examination of reference checking practices. Legal compliance in hiring decisions takes center stage, covering the importance of objectivity and adherence to laws and regulations related to recruiting, including equal employment opportunity and anti-discrimination laws. This Professional Certificate Course in Candidate Assessment and Selection provides a deep dive into effective candidate evaluation and selection. Participants will explore diverse methods and tools, including behavioral and situational interview techniques, while gaining insights into the significance of reference checking. The course places a strong emphasis on the necessity of making objective, legally compliant hiring decisions. Attendees will also gain a comprehensive understanding of the laws and regulations related to recruiting and hiring, ensuring ethical and lawful practices in candidate assessment and selection processes. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Assessment and Selection Concepts and Considerations Self-paced pre-recorded learning content on this topic. Candidate Assessment and Selection Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, HR Professionals Talent Acquisition Specialists Hiring Managers Recruitment Managers Human Resource Generalists Staffing Coordinators Business Owners Legal Compliance Officers Career Development Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The objective of the fast track Level 4 Diploma in Education and Training Management qualification (accredited by Othm, UK) is to develop learners' understanding of theory and practice relating to their role in education. The qualification will provide learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide knowledge that underpins the ability to work as an effective practitioner in the education sector. The units in fast track Level 4 Diploma in Education and Training Management combine both theoretical and practical knowledge in the education profession and will develop and enhance knowledge and skills in the areas of effective performance, planning and accountability, development and team working. Learners will be able to work in a variety of roles within education administration and/or management. Key Highlights of fast track Level 4 Diploma in Education and Training Management qualification are: Program Duration: 6 Months (Regular duration mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Requirements For entry onto the fast track OTHM Level 4 Diploma in Education and Training Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification in fast track mode will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge