4500 Objective courses in Coventry delivered Online

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

The Microsoft Certified Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

The Microsoft Certified Fundamentals, Associate, and Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: Module OneIntroduction 1.1) Explore the myths 1.2) What is coaching and mentoring? 1.3) What is business coaching? 1.4) Thoughts and perceptions 1.5) 7 competencies of a coach 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling Module TwoModels and Practice 2.1) The Wheel of Life 2.2) Johari's Window 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach 2.4) STAR / GROW model 2.5) Effective use of Paradigm cards 2.6) Practice and feedback Module ThreeBuilding the Relationship 3.1) Self-management 3.2) How motivation works 3.3) Personality & behavioural traits 3.4) Rapport and trust Module FourCommunication and Practice 4.1) Non-verbal communication 4.2) Effective communication 4.3) Questioning through 2nd/3rd/4th level questioning 4.4) Building a bank of coaching questions 4.5) Practice and feedback Module FiveStructure 5.1) Introduction 5.2) The coaching cycle 5.3) How to give feedback 5.4) The COMET model 5.5) Executive coaching 5.6) Psychometrics 5.7) Closing the coaching session Module SixWell-Formed Outcomes 6.1) Challenge and focus steps 6.2) Coaching goals 6.3) Establishing the gap analysis 6.4) Using diagnostic tools 6.5) SMART objectives 6.6) Designing & planning focus steps 6.7) Gaining commitment 6.8) Practice and feedback Who is it for? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. Accreditation Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. Required Activities Pre-Course We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. Post-Course To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. Course Material Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM). In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Diploma: £1,195 + vat | Certificate: £895 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

PgMP® Exam Prep: On-Demand This course is designed and developed by PgMP® certified consultants and instructors. Its aim is to prepare professionals who are familiar with the principles of program management for the Program Management Professional (PgMP)® Examination. The course is based on PMI's The Standard for Program Management, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), and PMI's Program Management Professional (PgMP)® Examination Content Outline (current versions). Through this learning experience, you will explore: Program management from a PMI standard perspective, including the interdependencies between the five performance domains, the three program phases, and the ten supporting activities in this new and improved program management standard The difference between the five performance domains in the new program management standard and the five practice domains in the examination content outline The role and competencies of the program manager The difference between project managers and program managers - and their relationship in a program environment The difference between program managers and portfolio managers - and their relationship in a program environment How program managers align and manage benefits The best ways to engage and involve program stakeholder groups How to establish governance across the program life cycle What You Will Learn At the end of this course, you will be able to: Differentiate between the practice domains in the PMI PgMP® Examination Content Outline and the performance domains in The Standard for Program Management - Fourth Edition Name and describe the three phases in the program management life-cycle phases Describe the mapping of the life-cycle phases with the supporting program activities Identify the key outputs of the supporting program activities Articulate the interrelationships between the program management supporting processes and the mapping of processes to Knowledge Areas and Process Groups in the PMBOK® Guide - Sixth Edition Apply program management knowledge to answer foundation and scenario-based questions Summarize the process and eligibility criteria for earning the PgMP® credential Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Programs, projects, and portfolio definitions differences, and how they relate The definition of a component and how it relates to a program Representative program management life cycle Role of the program manager and the program office The difference between the program management practice and performance domains Program Register and Knowledge Asset Management Program registers, and how they are used to manage knowledge assets Knowledge asset management, beginning with the data, information, knowledge, and wisdom (DIKW) Model Knowledge assets and relationship to the performance domains The program manager as a knowledge asset manager Types of Programs Perspectives on programs to establish the 'right' perspective Categories of programs based on the program standard Scenario-based questions Program and Organization Strategy Alignment An overview of the Program Strategy Alignment performance domain Exploration of the elements of strategic alignment, i.e., the business case, program charter, and program roadmap Exploration of organization maturity and strategic alignment Scenario-based questions that reference both the Program Strategy Alignment performance domain and the Strategic Program Management practice domain Program Benefits An overview of the Program Benefits Management performance domain Exploration of each benefits management interaction with the representative program management life cycle: Benefits IdentificationBenefits Analysis and PlanningBenefits DeliveryBenefits TransitionBenefits SustainmentScenario-based questions that reference both the Program BenefitsManagement performance domain and the Benefits Management practice domain Program Stakeholder Engagement An overview of the Program Stakeholder Engagement performance domain Exploration of each stakeholder engagement performance domain activity: Program Stakeholder IdentificationProgram Stakeholder AnalysisProgram Stakeholder Engagement PlanningProgram Stakeholder EngagementProgram Stakeholder CommunicationsScenario-based questions that reference both the Program StakeholderEngagement performance domain and the Stakeholder Management practice domain Program Governance An overview of the Program Governance performance domain Exploration of each program governance performance domain activity: Program governance practicesProgram governance roles and responsibilitiesProgram governance design and implementationGovernance relationship within programsScenario-based questions that reference both the Program Governance performance domain and the Governance practice domain Program Life Cycle Management An overview of the Program Life Cycle Management performance domain Exploration of the three phases in the representative program life cycle: Program DefinitionProgram DeliveryProgram ClosureExploration of the interaction between program activities and integration managementScenario-based questions that reference both the Program Life CycleManagement performance domain and the Program Life Cycle practice domain Program Management Supporting Activities - Part 1 An overview of the program management supporting activities Exploration of 5 of 10 supporting activities: Program change managementProgram communications managementProgram financial managementProgram information managementProgram procurement managementScenario-based question(s) presented after each supporting activity Program Management Supporting Activities - Part 2 Exploration of the remaining 6 of 10 supporting activities: Program quality managementProgram resource managementProgram risk managementProgram schedule managementProgram scope managementScenario-based question(s) presented after each supporting activity Program Management Professional (PgMP®) Examination Application process and timeline General and special eligibility criteria International Institute's Online Learning Tool - access to sample examination questions Program Management Professional (PgMP®) Examination breakdown of domains and subdomains Terms and conditions of the exam PgMP® Professional Code of Conduct

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

Pharmacy Technician Training and Pharmacy Assistant Dispenser To ensure that patients get the greatest benefit from their medications, pharmacy technicians are crucial to the efficient operation of pharmacies. Do you care deeply about protecting life as a Pharmacy Technician ? Do you want to voluntarily assist others? Don't wait any longer, then. Enrol in our specialised training for pharmacy technicians to improve your skills and advance your career in this area. Because of the vital function that pharmacy technicians play in the healthcare system, there is still a high need for pharmacy technicians in the UK. The demand for qualified Pharmacy Technicians is anticipated to increase further due to the expanding population and growing reliance on healthcare services. This sector is excellent for launching a career, particularly for someone wishing to start out as a Pharmacy Technician. Yet, you'll need sufficient training and the right direction to become an effective pharmacy technician. You will be prepared to work as a knowledgeable pharmacy technician after completing this training. You can gain a thorough understanding of a pharmacy technician's position and responsibilities by taking our Pharmacy Technician course. By taking our pharmacy technician course, you will be able to develop strong communication skills that will enable you to interact comfortably with patients and healthcare professionals. The Pharmacy Technician course will teach you how to clearly understand inventory management, standard operating procedures, and dispensing techniques. The Pharmacy Technician course also covers risk management, pharmacy prescription, dispensing, and minimising dispensing errors. You should enrol in our Pharmacy Technician course as soon as possible if you wish to practise at the highest level of pharmacy. Main Course: Pharmacy Technician Training Free Courses are including with this Pharmacy Technician: Pharmacy Technician Training Course Along with The Pharmacy Technician Training Course, We Offer a free Pharmacy Assistant course Along with The Pharmacy Technician Training Course, We Offer a free Medical Terminology Course Along with The Pharmacy Technician Training Course, We Offer a free Medical Transcription Course Along with The Pharmacy Technician Training Course, We Offer a free Control and Administration of Medicine Course Along with The Pharmacy Technician Training Course, We Offer a free Level 5 Diploma in Medical & Clinical Administration Course Along with The Pharmacy Technician Training Course, We Offer a free Nursing Assistant Diploma Course Along with The Pharmacy Technician Training Course, We Offer a free Level 2 Award in the Prevention and Control of Infection Course Special Offers of this Pharmacy Technician: Pharmacy Technician Training Science Course This Pharmacy Technician: Pharmacy Technician Training Course includes a FREE PDF Certificate. Lifetime access to this Pharmacy Technician: Pharmacy Technician Training Course Instant access to this Pharmacy Technician: Pharmacy Technician Training Course Get FREE Tutor Support to this Pharmacy Technician: Pharmacy Technician Training Course Pharmacy Technician Training and Pharmacy Assistant Dispenser By making sure that your community knows they can count on you for assistance and top-notch customer service, you can make a significant contribution to the UK healthcare system. You will learn everything you need to know in this course on pharmacy technician: pharmacy technician to support and stabilize your team as a pharmacy technician or pharmacy technician assistant. Who is this course for? Pharmacy Technician Training and Pharmacy Assistant Dispenser In order to gain the expertise, aspiring professionals might benefit from the Pharmacy Technician Training course. Anyone can become more familiar with the skill sets needed to seek a job as a pharmacy technician by taking a pharmacy technician course. Requirements Pharmacy Technician Training and Pharmacy Assistant Dispenser To enrol in this Pharmacy Technician: Pharmacy Technician Training Course, students Need: To join in our Pharmacy Technician: Pharmacy Technician Training Course, you must have a strong command of the English language. To successfully complete our Pharmacy Technician: Pharmacy Technician Training Course, you must be vivacious and self driven. To complete our Pharmacy Technician: Pharmacy Technician Training Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Pharmacy Technician: Pharmacy Technician Training Course. Career path Pharmacy Technician Training and Pharmacy Assistant Dispenser A pharmacy technician course's objective is to give you the skills and knowledge you'll need to be successful in the healthcare industry. Hospitals, community pharmacies, nursing homes, and the pharmaceutical sector all offer opportunities for employment as pharmacy technicians.

Indian Head Massage Training Course Unlock a relaxation session to customers! - Join our Indian Head Massage Training Course right away to learn how to give incredible Indian Head Massages to friends, family, clients, and anyone else! Do you want to start a profession in Indian Head Massage or advance your knowledge of the practice? If so, then you should take this Indian Head Massage Training course. Our Indian Head Massage Training course will provide you the skills you need to work more effectively and efficiently. The objective of the Indian Head Massage Training Course is to give participants a thorough grasp of Indian head massage. Indian head massage training courses place a strong emphasis on the underlying knowledge, best practices, and legal aspects of Indian head massage. Anyone who wants to learn the knowledge and abilities necessary to work in the Indian head massage industry must take an Indian Head Massage Training Course. Following your completion of our Indian Head Massage Training course, you will be more effective at work. One of the most relaxing treatments for your customer is Indian head massage. You will learn everything you need to know in our specialised Indian Head Massage Training to completely relax your client. Indian Head Massage Training helps to anchor the recipient and promotes a sensation of relaxation, serenity, and wellbeing. Indian Head Massage Training will teach you the massage process throughout the body by combining common and traditional techniques over the body's tissues, muscles, scalp, and hair. In addition this Indian Head Massage Training explains health and safety information, the course includes Indian head massage, pertinent anatomy, client consultation, treatment preparation, provision, and aftercare. Enrol in our Indian Head Massage Course today and start learning! Ensure that you start your dream job sooner than you ever imagined. With this Indian Head Massage Training course, you can stand out from the crowd and train for the job you want. Main Course: Indian Head Massage Training Course Free Courses are including with this Indian Head Massage: Indian Head Massage Training Course Along with The Indian Head Massage Course, We Offer a free Beauty Skincare Course Along with The Indian Head Massage Course, We Offer a free Massage Therapy Course Along with The Indian Head Massage Course, We Offer a free Hair & Beard Barbering course Special Offers of this Indian Head Massage: Indian Head Massage Training Course Course This Indian Head Massage Course includes a FREE PDF Certificate. Lifetime access to this Indian Head Massage Course Instant access to this Indian Head Massage Course Get FREE Tutor Support to this Indian Head Massage Course Indian Head Massage Training Course One of the most relaxing therapies for your client is Indian head massage. Our Indian Head Massage Certification course will teach you everything you need to know to completely relax your client! Indian head massage employs a combination of typical and traditional movements over the body's tissues, muscles, scalp, and hair to help ground the recipient and promote a sense of relaxation, peace, and wellbeing throughout the body. Indian head massage, relevant anatomy, client consultation, treatment preparation, provision, and aftercare, as well as health and safety information, are all covered in the Indian Head Massage course. Who is this course for? Indian Head Massage Training Course For those who want to perform Indian head massages professionally or for friends, family, and themselves, this course on Indian Head Massage Training Course is excellent. This Indian Head Massage Training course is also open to those with a background in therapy who wish to enhance their knowledge by adding Indian head massage as an extra tool. Requirements Indian Head Massage Training Course To enrol this Indian Head Massage: Indian Head Massage Course, students must fulfil the following requirements. To join in our Indian Head Massage Course, you must have a strong command of the English language. To successfully complete our Indian Head Massage Course, you must be vivacious and self driven. To complete our Indian Head Massage Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Indian Head Massage Training Course. Career path Indian Head Massage Training Course You could be able to work in hair salons, beauty salons, and barbershops after completing this Indian Head Massage Training course.

Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further Jenny Price - Acer ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Exchanging Project Plan Data with Other Applications Import a list of tasks from Outlook Import a Task List from an Excel File Create a Custom Import Map Export Project Plan Cost Data into Excel Save Project Plan Information as a Web Page Updating a Project Plan Enter Task Progress Information View Task Progress Split a Task Reschedule a Task Creating Custom Fields Text fields Lookup fields Calculated fields with the use of formulas and functions Inserting Graphical Indicators Customizing how you look at data Filter Tasks in a Project Plan Create a Custom Table Create a Custom View Copy custom Views and Tables between projects Earned value analysis Understanding Earned Value Fields View Multiple Baselines in a Single Project Tracking progress between interim plans Creating Custom Reports Create a Custom Report Modify a Custom Report's Header and Footer Add a Picture to a Report Modify a Custom Report's Margins Print a Custom Report Re-using Project Plan Information Create a Project Plan Template Create a Custom Combination View Make Custom Views Available to Other Project Plans Share Resources between Projects, Create a Master Project Plan with sub projects Who is this course for? Who is this course for? This course is designed for those that who already have the skills to create and modify project plans and would like to acquire a more in depth and thorough knowledge of more advanced functionalities in project planning and tracking. Requirements Requirements Preferably, delegates would have attended the MS Project Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included