Workplace well-being is vital for employee satisfaction and productivity, yet numerous challenges hinder its attainment. High stress levels stemming from heavy workloads and tight deadlines impact mental health. Insufficient work-life balance leads to burnout and diminished morale. By prioritizing well-being, businesses nurture a healthy and engaged workforce, ensuring sustained success in the demanding landscape of modern business environments. Learning Objectives The following are some of the key outcomes in this course: Create an understanding of developing a Business case for Health and Well- Being How to create Employee Wellness Program Different ways to diversify Wellness Program Evaluating different means for increasing awareness of Employees Wellness Program Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
Learn how to make the most of your time by implementing guidelines that is smart, measurable, achievable, relevant and time based. With accurate goal setting, you will maximize your efficiency as well as your effectiveness and in doing so, learn how to record and track your progress throughout the duration of a specific task, or even merely throughout your normal routine day. You will be able to schedule recurring activities without having anxiety about where you'll have to find the time. Learning Objectives Schedule goals and activities, Find hidden sales time, Utilize the Sales Funnel for managing time, Apply the 80-20 Rule to allocate time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Become more efficient in your daily routine with our 6 criteria for increased efficiency and understand how to apply each in your situation. Take the stress out of your work by streamlining your tasks and we will show you how to eliminate all the biggest time wasters in your work. Understand the 60 second test to assist with the filing and paperwork in your work area. You will feel like you get more done in half the time and increase your efficiency like you never thought possible. Learning Objectives Apply six techniques for maximizing efficiency, Avoid the 10 biggest time wasters in business, Convert obstacles into opportunities Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Do you know what is the project manager's responsibilities during the implementation? We will help you to implement and understand what the vital components of a successful launch are are. How do you run effective meetings? How do you control work in progress? Let us help you to understand these questions and unpack the four roles of a project manager in review meetings. You will experience conflict during the project and we will teach you how to resolve any conflict you will experience. Learning Objectives Explain the project manager's responsibilities, Apply 10 tips for leading project success, Control work progress, Negotiate for resources, Apply five strategies for resolving conflict Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
We will teach you a model for leading and managing the four stages of change transition. Each stage will have very specific tasks and steps associated to ensure you achieve your desired result. Understand where you are currently and where you want to be in the future. Create a plan for reaching your goal based on what's needed and wanted. Your plan will be tested on this journey and you will need to be ready to respond to any situation. At the end you will need to evaluate the outcome. Learning Objectives Apply the four stages of change transitions for leading change, Implement tasks associated with each stage of managing change Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Discover how to create, execute, and control a defined territory plan. How to set sales goals, create opportunities, and route your area. Understand how to distinguish the important from the urgent. We will show you how to divide your contacts into categories and how often you need to communicate with the various contacts. We will guide you how to route your territory around high-payoff accounts and geographic clusters. Explore the importance to use only one calendar, a scheduling system, and electronic contact tools. Learning Objectives Apply seven steps to creating a territory management plan, Implement ABCD opportunity contact strategies, Calculate your value per hour, Utilize routing guidelines to maximize travel time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Feedback is the fastest intervention to performance improvement. If done effectively, it can be highly motivating and play a critical role in employee development. You will understand the benefits of effective feedback including accelerated learning, improved performance, enhanced relationships and increased self-esteem. You will understand why you should avoid being judgmental and you will be able to identify behavioral gaps. We will elaborate why you need to be specific, impartial during feedback. You will be introduced to a 'feed-forward' process that will be extremely powerful for you in the future. Learning Objectives Summarize the criteria for ineffective and effective feedback, Deliver two types of effective feedback, Explain how to effectively receive feedback Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
A robust cybersecurity policy protects secure, critical or sensitive data and prevents it from falling in to the hands of malicious third parties. Accounts that contain highly sensitive data often require multiple layers of security - or multifactor authentication (MFA). Personal security can't just be restricted to your computer. All of your devices, even those without internet connectivity, need protective measures. Learning Objectives The following are some of the key outcomes in this course: What are portable devices and removable media? Know the risks associated with using them and how you can safeguard your devices Understand the risks associated with portable devices and removable media Understand physical safety and the value of any effort to mitigate on-site threats to facilities, assets, and employees Target Audience Young Professionals
This course will ensure that you have the correct knowledge for the start of any project. We will help you understand the basic project management terminology and how to set the project up for success. Know the meaning of words in project management like life cycle, milestone, project charter, SOW and scope. Human capital will be an important component for the project success and this course will help you with guidelines to choose the core project team and set the rules and guidelines for the team. Learning Objectives Summarize decisions to be made in the project definition phase, Identify stakeholders, Explain how to choose the core project team, Apply six criteria for defining effective project goals Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
While having the right resources is important, often it's other people who can help us most. Anyone with whom you communicate knows something that you don't. We can all learn from and help each other create a continuous learning path. Learn how you can actively mentor those around you. Share knowledge, experience and insights with those around you. Are you ready and willing to mentor? We will share the characteristics of effective peer mentors and teach you eight types of peer mentoring. You will also understand what behaviors to avoid such as criticizing, giving advice and rescuing. Learning Objectives Assess your mentoring readiness, Identify the characteristics of effective peer mentors, Implement three steps for formal peer mentoring Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams