Duration 1 Days 6 CPD hours This course is intended for This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. Overview This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Preparing for Change Defining Your Strategy Building the Team Identifying the WIFM What's in it for Me? Building Support Understanding Change Influences on Change Common Reactions to Change Tools to Help the Change Process Managing the Change Change Readiness Audit Stakeholder analysis Developing a Change Management Plan Developing a Communication Plan Implementing the Plans Gaining Support Gathering Data Addressing Concerns and Issues Evaluating and Adapting Making it All Worthwhile Leading Status Meetings Celebrating Successes Sharing the Results and Benefits Using Appreciative Inquiry The Four Stages The Purposes of Appreciative Inquiry Examples and Case Studies Bringing People to Your Side A Dash of Emotion Plenty of Facts Building Resiliency What is Resiliency? Why is It Important? Five Easy Steps for the Leader and the Individual Building Flexibility What is Flexibility? Why is it Important? Five Easy Steps for the Leader and the Individual Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Additional course details: Nexus Humans Change Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Change Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification. Overview The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to: Identify the concepts and functionality of various fundamental elements of networking Identify the concepts, benefits and functionality of the core elements of the Junos OS Identify the concepts, operation and functionality of the Junos user interfaces Identify the main elements for configuring Junos devices Describe how to configure basic components of a Junos device Identify methods of monitoring and maintaining Junos devices Describe monitoring and maintenance procedures for a Junos device Identify basic routing concepts and functionality for Junos devices Describe how to configure and monitor basic routing elements for a Junos device Identify the concepts and functionality of routing policy and firewall filters on Junos devices Describe how to configure and monitor routing policies and firewall filters on a Junos device Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios This two-day course provides students with intermediate switching knowledge and configuration examples using Junos Enhanced Layer 2 Software. Chapter 1: Course Introduction Course Introduction Chapter 2: Layer 2 Switching Ethernet Bridging Basics Terminology and Design Considerations Overview of Enterprise Switching Platforms Enabling and Monitoring Layer 2 Switching Operations Lab 1: Implementing Layer 2 Switching Chapter 3: Virtual Networks Overview of VLANs Configuring and Monitoring VLANs Voice VLAN Native VLAN Routed VLAN Interfaces Lab 2: Implementing Virtual Networks Chapter 4: Routing Instances Routing Instances Overview Configuring and Monitoring Virtual Switches Chapter 5: Spanning Tree Spanning Tree Protocol Rapid Spanning Tree Protocol Configuring and Monitoring STP and RSTP Protection Features: BPDU Protection Protection Features: Loop Protection Protection Features: Root Protection Lab 3: Implementing Spanning Tree Chapter 6: Port Security MAC Limiting Persistent MAC Learning DHCP Snooping Dynamic ARP Inspection (DAI) IP Source Guard Lab 4: Implementing Port Security Chapter 7: Device Security and Firewall Filters Storm Control Firewall Filters Lab 5: Implementing Storm Control and Firewall Filters Chapter 8: Virtual Chassis Overview of Virtual Chassis Configuring and Monitoring a Virtual Chassis Lab 6: Implementing a Virtual Chassis System Chapter 9: High Availability Features Overview of High Availability Networks Link Aggregation Groups Redundant Trunk Groups Graceful Routing Engine Switchover (GRES) Nonstop Active Routing (NSR) Nonstop Bridging (NSB) Lab 7: Implementing High Availability Features
Duration 2 Days 12 CPD hours This course is intended for Operators and application owners who are responsible for deploying and managing policies for multiple Kubernetes clusters across on-premises and public cloud environments. Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create access, image registry, network, security, quota, and custom policies Connect your on-premises vSphere with Tanzu Supervisor cluster to VMware Tanzu Mission Control Create, manage, and backup Tanzu Kubernetes clusters Perform cluster inspections Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply access, image registry, network, security, quota, and custom policies to Kubernetes environments. For cluster provisioning and management, the course focuses on deploying, upgrading, backing up and monitoring Kubernetes clusters on VMware vSphere© with Tanzu. Given the abstractions of VMware Tanzu Mission Control, the learnings should be transferrable to public cloud. Introducing VMware Tanzu Mission Control VMware Tanzu Mission Control Accessing VMware Tanzu Mission Control VMware Cloud? services access control VMware Tanzu Mission Control architecture Cluster Management Attached clusters Management clusters Provisioned clusters Cluster inspections Data protection VMware Tanzu© Observability? by Wavefront VMware Tanzu© Service Mesh? Policy Management Policy management Access policies Image registry policies Network policies Security policies Quota policies Custom policies Policy insights Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Tanzu Mission Control: Management and Operations 2022 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Tanzu Mission Control: Management and Operations 2022 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for: Line of Business (LoB) owners, IT leaders, and executives Overview In this course, you will learn to: Explain the role of information technology (IT) in an organization for business transformation Explain the customer value proposition for using the cloud across industries Define key characteristics of cloud computing Explain the cloud business model Identify key security practices of cloud computing Frame the cloud business value using the Cloud Value Framework In this course, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help companies meet business objectives. It explores the advantages and possibilities of cloud computing. It also introduces addresses concepts such as security and compliance to help facilitate better discussions with line of business (LOB) professionals, information technology (IT) LoB, IT leaders, and executives. Module 1: Course Introduction Course Introduction Module 2: Information Technology for Business Transformation Role of IT in an organization for business transformation Brief history of IT Legacy approach to IT What drives customers to move from traditional infrastructure to the cloud Module 3: Cloud Computing Define cloud computing Key characteristics of cloud technology The cloud business model Key security practices within the cloud Module 4: Business Value of the Cloud The customer value proposition Identify who is using cloud computing Industry trends Customer examples Module 5: The Cloud Value Framework Introduction to the Cloud Value Framework Cost Savings Staff Productivity Operational Resilience Business Agility Module 6: Business Value Activity Business Value Activity Additional course details: Nexus Humans AWS Cloud Essentials for Business Leaders training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Cloud Essentials for Business Leaders course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to influence, develop, and/or implement a business ethics program in an organization. Overview Upon successful completion of this course, students will be able to foster a successful company culture and increase profitability by implementing a program of good business ethics. In this course, students will grow in their understanding of business ethics, their impact on all business levels and how all who interact with the company influence the development of a company business ethic. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives What is Ethics? What is Business Ethics 10 Benefits of Managing Ethics Case Study Implementing Ethics in the Workplace Benefits Guidelines for Managing Ethics in the Workplace Roles and Responsibilities Employer / Employee Rights Privacy Policies Harassment Issues Technology Business and Social Responsibilities Identifying Types of Responsibilities Case Study Handling Conflicting Social and Business Responsibilities Case Study Ethical Decisions The Basics Balancing Personal and Organizational Ethics Common Dilemmas Making Ethical Decisions Overcoming Obstacles Whistle Blowing Criteria and Risk The Process When You Should 'Blow the Whistle Managerial Ethics Ethical Management Identifying the Characteristics Ensuring Ethical Behavior Unethical Behavior Recognize and Identify Preventing Addressing Interventions Ethics in Business (I) Organization Basics Addressing the Needs Ethical Principles Ethics in Business (II) Ethical Safeguards Developing a Code of Ethics Performing an Internal Ethics Audit Upholding the Ethics Program Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Business Ethics training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Ethics course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This class is targeted towards the professional developer new to HTML, self-taught HTML developers, graphics designers and those new to HTML development. Overview After completing this course, you will be able to: Create HTML5 compliant web pages. Test and validate HTML and CSS code. Create CSS for style pages. Work with experimental vendor prefixes. Work with fonts and CSS font effects. Work with color and color tools. Layout pages and content using DIVs, iFrames and Tables. Add and format images and CSS sprites. Create HTML5 forms. Embed and manage video and audio content. This course is an in-depth hands-on study of HTML5, CSS3 and modern web and mobile development. The course includes detailed hands-on labs and Q&A labs. The labs include multiple projects, including one beginning to end web site.This material updates and replaces course Microsoft course 20480 which was previously published under the title Programming in HTML5 with JavaScript and CSS3. Module 1: A Brief History of HTML and the Web Welcome! History Details, Details, Details? The Life of a Web Page HTTP Status Codes Definitions Most Important Things to Know as a Web Developer Module 2: Core HTML Elements HTML and CSS Editors Text, Spaces and Tabs Working with Tags Attributes Comments Non-Standard Tags Every Page Includes? File Extensions Core Page Elements Nesting Testing HTML HTML and Text Module 3: Cascading Style Sheets Before CSS With CSS Cascading Style Sheets (CSS) Adding CSS to a Page Order of CSS Processing Experimental Vendor Prefixes CSS Units The CSS Box Mode Module 4: Fonts and Text Fonts CSS for Text CSS Text Ticks! Working with Lists Upgrading and to Windows 7 Module 5: Colors and Backgrounds Specifying Colors Applying Colors Gradients Module 6: Anchors and Hyperlinks HTML and CSS Hyperlinks with Images and Other Objects Buttons Module 7: Page Layout Page Layout Options Tables for Data DIVs Float SPAN HTML 5 DIV-like Tags IFRAMES Module 8: Images Favicon Preparing Images Image Files The IMG Tag Background Images Image Best Practices CSS Sprites Module 9: HTML Forms A Basic Form POST vs. GET name vs. id Basic Form Elements Basic Form Attribute Select Uploading Files HTML 5 Form Enhancements DataList Module 10: Multimedia Video and Audio HTML 5 Video CSS JavaScript Audio Hosting Videos in the Cloud Working with Animated GIFs
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers, engineers, and others including: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Describe the Cisco CloudCenter solution, architecture, and features Discover the enterprise-class security solution for IT organizations and cloud service providers Discover how the CloudCenter Suite adapters can be leveraged to build custom integrations with a variety of enterprise platforms and services Discover the integrations and APIs that can be performed from Action Orchestrator CLDAO, Mulitcloud Automation and Orchestration with Cisco CloudCenter Suite is a 3-day course that teaches you how to configure simplified orchestration and workflow automation that provides seamless integration within the Cisco© CloudCenter suite. Through lessons and hands-on experiences, you will learn to use the tools of the CloudCenter Suite to streamline business processes, automate tasks, and increase efficiency in business processes.This course will help you:Acquire the advanced skills and techniques using the primary modules of workload manager, cost optimizer and action orchestrator for consistent experiences across all business environmentsLearn how to design and deploy applications that are delivered consistently and reliably across private and public clouds Introducing Cisco CloudCenter Suite Action Orchestrator Cisco CloudCenter Suite Architecture Defining Action Orchestrator User Management and Security Considerations Cisco CloudCenter Suite User Management and Security Defining Cisco CloudCenter Suite Action Orchestrator Adapters Action Orchestrator Adapter Creation Examining Action Orchestrator Integrations and Supported APIs Cisco CloudCenter Suite Action Orchestrator APIs Additional course details: Nexus Humans Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This very practical workshop has a simple objective: to help you prepare, design and deliver memorable and high-quality presentations. This programme will help you: Use a proven, structured tool-kit when designing and developing presentations Benefit from short cuts and best practice when designing and using Powerpoint presentations Select the right information, examples, exercises and activities - and use them well Prepare and structure a presentation or session appropriate to the audience, and to best achieve your objectives Maintain audience or group interest Develop and practise presentation skills to improve your voice tone, speech power and body language Use practical methods to control nerves and anxiety - develop higher levels of confidence and credibility Command a room, hold attention and create a high impact 1 Introduction Personal objectives Key messages and learning objectives of the workshop 2 Presentation skills What does good look like? Exercise: Characteristics of high/low impact presentations Presenting yourself as a 'winner' The energy / attitude model Exercise: Being a winner 3 Preparation skills - eight steps to preparing a great presentation, plus Powerpoint tips •The magic circle• How to 'assume the role' when presenting• The eight steps• Step 1 - develop your objectives- The five questions that you must answer before preparing your presentation- Defining your objectives and outcomes- Creating a first draft- Step 1 exercise• Step 2 - analyse your audience- Doing your homework: audience, event, venue- Developing a pre-event check-list- Methods and means for researching your audience- Step 2 exercise• Steps 3 and 4 - structure the main body of your presentation and state the main ideas- Ways to structure your presentation for maximum impact- Balancing and managing content and topics- Organising your information: 6 options and methods- Your 'one main point' and creating a 30-second summary- Steps 3 and 4 exercises• Step 5 - decide on supporting information, using the toolkit- Making your case convincing: ways to support your claims- Selecting and using relevant and interesting examples- Quotes, case studies and printed material- Presenting statistics, tables and graphs- Ways of maintaining visual interest- Transitions and links, creating a 'golden thread'- Step 5 exercise: Creating compelling stories and anecdotes4• Step 6 - create an effective 'opening'- Claiming the stage and creating a good first impression- The three most powerful ways of opening a presentation- The five elements of a strong opening- Step 6 exercise: Participants work individually to prepare an opening, focusing onpersonal introduction, and then deliver to the group, with structured feedback• Step 7 - develop transitions- Step 7 exercise / examples• Step 8 - create an effective close- Signalling and sign-posting; the importance of, and how to do it effectively- Five ways to close a presentation successfully- Step 8 exercise / examples• Presentation design and Powerpoint- An interactive review of participants' own real-life past presentations and advanced tipsand techniques on using Powerpoint effectively 4 Facilitation skills The three main types of group activity - triads, teams and main group How to select the right activity, define the objectives, set it up and run the debrief Using energisers - with examples Exercise: Dealing with 'difficult' behaviours Exercise: Working in triads, design and deliver 5 Tips and tricks: presentation and facilitation 10 reasons why facilitation fails Five golden rules for success Defining the session goals and the facilitation plan Open and closed questions - why and when to use Using a 'car park' to manage unresolved issues Using AV aids - tips and tricks Exercises: Including participants working in pairs to prepare a short section form of one of their own presentations 6 Putting it all together Summary of key learning points Action plan
Duration 3 Days 18 CPD hours This course is intended for This course is intended for Cisco Partner Sales Engineers and Field engineers supporting customers with 802.1x solutions. The primary audience for this course is Cisco Channel Partner SEs and FEs that are seeking to meet the education requirements to attain ATP authorization to sell Cisco ISE. The secondary audience for this course is security architects, design engineers, and others seeking hands-on experience with Cisco TrustSec 802.1X deployments with Cisco ISE Overview Upon completing this course, students will be able to meet these objectives:- Describe identity-based networking concepts and components - Define the components and processes of port-based authentication - Identify the 802.1X components and their interrelation at a high level - Identify requirements and options for non-supplicant devices - Position individual components of an 802.1X network and identify compatibilities Students will gain the foundational knowledge of IEEE 802.1X protocol; the skills that are needed to configure the Cisco Identity Services Engine (ISE) for 802.1X operation; hands-on experience configuring a network for 802.1X-based network services. Cisco TrustSec Surveying Cisco TrustSec Surveying Cisco TrustSec Architecture Components Port-Based Authentication Surveying the IEEE 802.1X Standard Surveying 802.1X and EAP Surveying 802.1X and EAP Configure Devices for 802.1X Operation Identifying 802.1X Components and Topologies Identifying 802.1X Components and Topologies Configuring Network Devices for 802.1X Configuring Supplicants for 802.1X Operation Configure Guest Access Configuring Cisco TrustSec for Non-Supplicant Devices Configuring Cisco WebAuth for Non-Supplicant Devices Design Cisco TrustSec Networks with Cisco ISE and 802.1X Identifying Component Compatibilities with 802.1X Reviewing 802.1X Design Considerations that Impact Implementation Reviewing Scalable 802.1X Architectures Additional course details: Nexus Humans Cisco Introduction to 802.1X Operations for Cisco Security Professionals v1.0 (8021X) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Introduction to 802.1X Operations for Cisco Security Professionals v1.0 (8021X) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.