24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! >> Deal Price is Active Now! Offer Ends Soon, Hurry Up!! << Discover the inner workings and fantastic micro-verse that exists within us all by taking our fascinating Human Biology Diploma. This Advanced Diploma in Human Biology at QLS Level 7 course is endorsed by The Quality Licence Scheme The ability to understand and appreciate the natural Biology systems that allow us to live and breathe every second is a treasured skill and something that you can aspire to with our help. Every major element and organ of our bodies are examined in this Human Biology Diploma, if you want to attain this knowledge for advantages with a medical career, biological research, or just intense curiosity about the process of life, then this Human Biology Diploma training will provide everything you need to reach your objectives. Learning Outcomes of The Human Biology Diploma Training: Understand the chemistry and operation of human cells Learn how human tissues and skin function Know how bones interact with muscles Appreciate the complex structure of the nervous system Gain an acute understanding of how the brain functions Discover how the five senses work in balance Attain knowledge about the blood's circulatory system Be aware of how the body breathes, reproduces, and fights disease Why Prefer This Human Biology Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Human Biology course Get instant access to this Biology course. Learn Biology from anywhere in the world Biology Course is affordable and simple to understand Biology Course is an entirely online, interactive lesson with voiceover audio Lifetime access to the Biology course materials Biology Course comes with 24/7 tutor support Free assessments available with Biology Course Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Biology Course *** Course Curriculum *** Here is the curriculum breakdown of this Human Biology Diploma: Module 1: The Chemistry of Cells Module 2: Cells Module 3: Cell Division Module 4: Replication and Metabolism Module 5: Human Tissues Module 6: Skin Module 7:Human Skeletal System Module 8: The Muscular System Module 9: Skeletal Muscle Fibre Module 10: Nervous System Module 11: The Brain Module 12: Nervous System-Spinal Cord and Spinal Nerves Module 13: Nervous System - Autonomic Nervous System and Cranial Nerves Module 14: Nervous System-The Eyes Module 15: Nervous System-The Ears, Hearing, and Equilibrium Module 16: Nervous System-Memory Module 17: Sensory Systems Module 18: Cardiovascular System Module 19: Blood Module 20: Lymphatics Module 21: Immune System Module 22: Digestive System Module 23: Respiratory System Module 24: Urinary System Module 25: Male Reproductive System Module 26: Female Reproductive System Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Advanced Diploma in Human Biology at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Biology Diploma is suitable for: Individuals looking to enhance their knowledge of human biology Healthcare professionals seeking to develop their skills and understanding Science students seeking to broaden their knowledge of human biology Those considering further study in the field of human biology Anyone with a personal interest in the workings of the human body Requirements You will not need any prior background or expertise to enrol in this Human Biology Diploma. Career path This Human Biology Diploma is designed for anyone wanting to gain knowledge about the human body for medical, scientific, or educational purposes. As such, it covers the following careers and roles: Medical Healthcare Biological Researcher First Aid Officer Anatomy and Physiology Tutor Medical Science Analyst Depending on profession, you may receive anything between £20K - £52K per year. Certificates Certificate of completion Digital certificate - £10 Advanced Diploma in Human Biology at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Human Biology at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
What's the importance of infection prevention and immunization? How can you protect yourself, your staff, and the public against infectious diseases? This Infection Prevention and Immunization course will provide you with the knowledge and skills to protect yourself and those around you from infectious diseases. This CPD-certified online course will teach you the most recent infection prevention and immunization topics. You will also learn how to prevent an infection from spreading by following conventional measures such as handwashing and cooking. This is critical for any healthcare or general organization that wants to stay in compliance with its regulations and maintain a safe working environment. Learning Outcomes After this Infection Prevention and Immunization course, you will be able to: Understand the infection control assurance framework in the UK. Know standard hand washing technique. Describe the concepts of immunizations. Recognize water and foodborne infections. Know about the infections that spread by body fluid. Learn about the rare infections that are found in the UK. So, enrol in this Infection Prevention and Immunization course today and start learning! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support This course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! **** Course Curriculum **** Here is the curriculum breakdown of this Course: Module 1: Infection Prevention and Control Policy in the UK Purpose of the Policy Objective Definitions Scope Duties Healthcare Personnel Infection Control Assurance Framework Training Patient and Public Information Monitoring Contacting the Infection Prevention and Control Team Module 2: Principles Hospital-acquired (nosocomial) infections Prevention of Infection in Healthcare Settings Handwashing Other important points in handwashing Standard handwashing procedures Asepsis Decontamination Standard Environmental Cleaning Disinfection Methods Precautions MRSA Module 3: Immunization Basic Principles of Immunization The creation of the EPI (Expanded Programme on Immunization) The impact of the EPI The six targeted diseases Progress towards meeting EPI targets Module 4: Infections Spread by Food and Water Diarrhoea Typhoid Poliomyelitis Hepatitis A Hepatitis E Module 5: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Anthrax Crimean-Congo Haemorrhagic Fever Hantavirus Legionnaire's disease Leishmaniasis Leptospirosis Louse-borne typhus Lyme disease Malaria Rabies Tetanus Tickborne encephalitis Toxoplasmosis West Nile fever Module 6: Infections & Diseases Spread by Person-to-Person Contact Diphtheria Influenza Pertussis Mumps Rubella (German measles) Measles (Rubeola) Haemophilus influenza type B (HIB) Pneumococcal pneumonia Module 7: Infections Spread by Sexual Contact General points Chlamydia Gonorrhoea Syphilis Chancroid Trichomoniasis Non-gonoccal urethritis Genital herpes Genital warts Pubic lice Bacterial Vaginosis and Vulvovaginal Candidiasis Vulvovaginal candidiasis Module 8: Infections Spread by Blood and Body Fluids HIV/AIDS Hepatitis B (HBV) Hepatitis C (HCV) Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Infection Prevention and Immunisation course can be enrolled in by: Anyone interested in this topic to develop their personal awareness. Anyone working in the health sector. Students Job seekers in the health sector. Requirements There are no previous knowledge requirements for this programme; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path Health Visitor (£45,838 Annually) Community Public Health Nurse (£45,838 Annually) Practice Nurse (£47,672 Annually) Immunization Nurse (£22.00 - £28.00 per hour) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! >> Super Saver Offer! Previous Price: £415 & Offered Price: £14 << ** Save Now: £401 GBP! ** >> Offer Ends Today, Hurry Up!! << Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 6 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of History Teacher - CPD Certified**** Here is the curriculum breakdown of the course: Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Children with Special Educational Needs Module 04: National Curriculum in England Module 05: Types of Schools in the UK Module 06: EYFS Teaching TechniquesModule 07: Effective Teaching Strategies Module 08: Planning and Preparation in Teaching Module 09: Curriculum Module 10: Structure and Format Module 11: Methodology Module 12: Objectives and Learning Aims Module 13: Assessment and Evaluation Module 14: Geography and History Study Program Module 15: Geography and History Teaching Strategies Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This History Teacher Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this History Teacher Course, you are to start your career or begin the next phase of your career in this field. Our entire History Teacher course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
In the intricate landscape of law enforcement, clear and precise documentation stands as a pillar of justice. 'Crime Report Writing: Effective Documentation for Law Enforcement' delves deep into the art and technique of creating factual, well-structured reports that stand resilient in legal proceedings. From understanding the gamut of crime report varieties to mastering the subtleties of ethical documentation, this course promises to be the bedrock of forensic documentation. Learning Outcomes Recognise different types of crime reports and their specific uses. Structure reports systematically ensuring clarity and coherence. Apply techniques to document information with precision and authenticity. Create descriptions that are both comprehensive and compelling. Uphold legal and ethical standards throughout the report writing process. Why buy this Crime Report Writing: Effective Documentation for Law Enforcement? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Crime Report Writing: Effective Documentation for Law Enforcement for? Law enforcement officers aiming to refine their report-writing skills. Aspiring criminologists eager to grasp documentation nuances. Legal professionals wanting a deeper understanding of crime documentation. Journalism students or professionals seeking insights into crime reporting. Individuals keen on pursuing a career in forensic documentation. Career path Law Enforcement Officer: £25,000 - £45,000 Criminologist: £30,000 - £50,000 Legal Documentation Specialist: £35,000 - £55,000 Crime Journalist: £28,000 - £48,000 Forensic Document Examiner: £30,000 - £52,000 Report Reviewer: £27,000 - £47,000 Prerequisites This Crime Report Writing: Effective Documentation for Law Enforcement does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Crime Report Writing Introduction to Crime Report Writing 00:13:00 Module 02: Types of Crime Reports Types of Crime Reports 00:12:00 Module 03: Report Structure and Organisation Report Structure and Organisation 00:12:00 Module 04: Writing Techniques for Clarity and Accuracy Writing Techniques for Clarity and Accuracy 00:15:00 Module 05: Gathering and Documenting Information Gathering and Documenting Information 00:16:00 Module 06: Writing Effective Descriptions Writing Effective Descriptions 00:13:00 Module 07: Writing Objective and Impartial Reports Writing Objective and Impartial Reports 00:15:00 Module 08: Legal and Ethical Considerations Legal and Ethical Considerations 00:13:00 Module 09: Report Review and Editing Report Review and Editing 00:13:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Bookkeeping: Bookkeeper Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Bookkeeping: Bookkeeper Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Bookkeeping: Bookkeeper Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Bookkeeping: Bookkeeper Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Bookkeeping: Bookkeeper Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Bookkeeping: Bookkeeper Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Quickbook** Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 The Structure of The Course - First Things First! 00:05:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 **Xero Accounting** Getting Prepared - Access The Software And Course Materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting Started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting Up The System Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal Ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales Ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Post supplier invoices 00:09:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases Ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry Payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll Unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Step into the captivating world of Stage Lighting and discover the art of illuminating performances. From understanding controllable properties of light to reading lighting plot plans, this course offers an immersive exploration of stage lighting techniques. Gain insights into the role of light intensity, color, distribution, and movement in enhancing visual experiences on stage. Learning Outcomes: Grasp the fundamental concepts of stage lighting and its pivotal role in performances. Define the objectives of stage lighting and its impact on enhancing storytelling and atmosphere. Understand the controllable properties of light, including intensity, color, distribution, and movement. Apply knowledge of lighting plot plans to effectively rig and position lights for optimum effect. Demonstrate the stage lighting process, from concept to execution and adjustments. Analyze the significance of color temperature and its influence on mood and aesthetics. Integrate lighting techniques to create dynamic visual experiences for different types of performances. Utilize lighting equipment to achieve desired effects and contribute to the overall production design. Why buy this Stage Lighting? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Stage Lighting there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Stage Lighting does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring Lighting Designers and Stage Technicians. Theatre Directors and Production Crew Members. Students and Enthusiasts Interested in Theatrical Arts and Design. Event Planners and Entertainment Industry Professionals. Prerequisites This Stage Lighting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Lighting Designer - $45,000 to $80,000/year. Stage Lighting Technician - $30,000 to $60,000/year. Production Manager - $50,000 to $90,000/year. Event Coordinator with Lighting Expertise - $40,000 to $70,000/year. Theatre Technical Director - $50,000 to $100,000/year. Course Curriculum Stage Lighting Module 01: Introduction 00:02:00 Module 02: Objectives of Stage Lighting 00:04:00 Module 03: Controllable Properties of Light: Intensity 00:03:00 Module 04: Controllable Properties of Light: Colour 00:14:00 Module 05: Controllable Properties of Light: Distribution 00:16:00 Module 06: Controllable Properties of Light: Movement 00:01:00 Module 07: The Stage Lighting Process Update 00:07:00 Module 08: Reading a Lighting Plot Plan 00:04:00 Module 09: Rigging a Light 00:10:00 Assignment Assignment - Stage Lighting 00:00:00
Enter a transformative expedition towards professional empowerment with our course, 'Confidence in the Workplace: Mastering Professional Assertiveness.' In the dynamic arena of the professional world, confidence serves as the compass guiding you to your true potential. This course transcends the ordinary; it's a curated journey crafted to nurture and fortify your confidence. Delve into the intricacies of confidence psychology in Module 01, objectively assess your strengths and weaknesses in Module 02, and laser-focus on your sticking points in Module 03. As the odyssey unfolds, you'll master the art of building self-confidence, explore the nuances of physical confidence, and refine your communication skills to exude unwavering confidence in the workplace. From decoding the roots of confidence to cultivating respectful relationships, this course is your ticket to conquering professional challenges with assurance and grace. Enroll now to commence this empowering adventure and elevate your professional trajectory. Learning Outcomes Cultivate a profound understanding of the psychological facets of confidence, laying the groundwork for personal growth. Objectively evaluate your confidence levels, pinpointing areas of strength and avenues for improvement. Identify and address specific sticking points hindering your professional assertiveness. Master the techniques for building self-confidence, fostering a resilient and positive mindset. Develop physical confidence and refine communication skills to project assurance in diverse workplace scenarios. Why choose this Confidence in the Workplace: Mastering Professional Assertiveness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Confidence in the Workplace: Mastering Professional Assertiveness course for? Individuals seeking to amplify their professional confidence and assertiveness. Recent graduates entering the workforce, eager to navigate challenges with certainty. Mid-career professionals aiming to amplify their leadership presence. Team members looking to communicate confidently and contribute effectively in the workplace. Business professionals aspiring to forge respectful and impactful relationships on their professional journey. Career path Confidence Coach: £30,000 - £40,000 per annum Leadership Development Specialist: £35,000 - £45,000 per annum Corporate Communication Strategist: £28,000 - £38,000 per annum Human Resources Advisor: £26,000 - £36,000 per annum Executive Presence Consultant: £30,000 - £40,000 per annum Professional Relationship Manager: £32,000 - £42,000 per annum Prerequisites This Confidence in the Workplace: Mastering Professional Assertiveness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Confidence in the Workplace: Mastering Professional Assertiveness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Self-Confidence 00:15:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Respectful Relationships 00:09:00
The 'Learning Drawing and Illustration Complete Training' course is designed to provide comprehensive training in various aspects of drawing and illustration. From understanding perspective and shading to mastering still life drawing and portraiture, this course equips participants with essential skills for creating captivating artwork. Learning Outcomes: Gain a solid understanding of perspective, allowing accurate representation of objects in a drawing. Learn shading techniques to add depth and dimension to drawings, bringing them to life. Develop measuring skills to ensure precise proportions and scale in artwork. Master the art of still life drawing, capturing real-world objects with accuracy and creativity. Acquire the skills to draw realistic portraits, capturing facial features and expressions. Learn to draw trees, exploring various techniques to depict natural forms and textures. Why buy this Learning Drawing and Illustration Complete Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learning Drawing and Illustration Complete Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Learning Drawing and Illustration Complete Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Learning Drawing and Illustration Complete Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Learning Drawing and Illustration Complete Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction 00:03:00 Materials 00:08:00 Perspective What is a Horizone Line 00:11:00 One Point Perspective of a Cube 00:10:00 Two Point Perspective of a Cube 00:12:00 Perspective of a Cylinder 00:17:00 How to draw a Perfect Sphere 00:09:00 Shading Shading a Sphere 00:22:00 Shading a Cylinder 00:19:00 Shading a Cube 00:13:00 Measuring How to Measure 00:07:00 Still Life Drawing Compostion and placement 00:09:00 Finding the perspective and drawing the box 00:18:00 Constructing the Cup 00:22:00 Drawing the Drapes 00:05:00 Shading - Part 1 00:14:00 Shading - Part 2 00:19:00 Shading - Part 3 00:22:00 Drawing a Portrait Drawing a Face - Part 1. Construction 00:21:00 Drawing a Face - Part 2. Refining the features 00:10:00 Drawing a Face - Part 3. Shading 00:18:00 Drawing a Face - Part 4. Final touches 00:12:00 Drawing a Tree Drawing a Tree 00:16:00
Are you an HR or researching to be one? Our course will provide an overview of HRM's key concepts and principles. You will gain practical skills and knowledge, enabling you to manage and develop an organisation's workforce effectively. You will learn about HR professionals' various functions and responsibilities, and strategies for recruiting, selecting, and retaining employees. You will also gain an understanding of employment laws and regulations and how to manage employee relations and performance effectively. Human Resource Management (HRM) is a field that focuses on managing and maximising the performance and productivity of an organisation's employees. It covers various activities and responsibilities, including hiring and onboarding new employees, training and development, performance appraisal, compensation and benefits, employee relations, and compliance with employment laws and regulations. The main goal of HRM is to ensure that an organisation's workforce is aligned with its business goals and objectives. This involves identifying the skills and competencies needed to support the organisation's operations and then recruiting and retaining employees who possess those skills. HRM also develops and implements policies and procedures that support a positive and productive work environment and promote diversity, equity, and inclusion within the organisation. This Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to substantial and easier than ever! Overall, this course will provide a comprehensive introduction to the field of HRM and equip you with the skills and knowledge needed to succeed in a career in this dynamic and rewarding field. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities The course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This comprehensive course can help you achieve your career aspirations and prepare for your ideal job. It offers an extensive and immersive learning experience that you can work through at your own pace to improve your skills and knowledge. Start your learning journey today and take a step towards a brighter future with this course. Begin building the skills and knowledge you need to succeed in your desired career and make your dreams a reality. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Human Resource Module 2: An Overview of the Recruitment Industry Module 3: The UK Recruitment Legislation Module 4: The Recruitment Process Module 5: Negotiation Techniques Module 6: Key Performance Indicators for the Recruitment Industry Module 7: Employee Training & Development Process Module 8: Candidate Management Module 9: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Human Resources Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to learn more about Human Resources Management, this course is for you. It will thoroughly understand the topic and help you grasp the fundamental concepts. This course is open to anyone, regardless of location or background. In addition, the course materials are accessible from anywhere in the world, so you can take advantage of this learning opportunity no matter where you are. You may want to consider enrolling in this course if you: Want to gain a deeper understanding of Human Resources Management Are already working in this field and want to learn more about it. Are you a student studying a related field Are seeking employment in the Human Resources Management industry. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Diploma will provide you with the skills and knowledge needed to succeed in a career in the following field: Human Resources Manager (Avg. Annual Salary: £28,000 to £50,000) in the UK Human Resources Assistant (Avg. Annual Salary: £17,000 to £25,000) in the UK Human Resources Officer (Avg. Annual Salary: £15,000 to £50,000) in the UK Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)