[vc_row][vc_column][vc_column_text] Description: Hazard Analysis Critical Control Point (HACCP) is a standard used in the maintenance of quality in the food and beverage industry. Ensuring that consumers receive quality food is a mandatory requirement by law, which is why there is a demand for people who have excellent knowledge of HACCP standards. Fast-track your career in this industry with the help of this Level 2 HACCP Training Course, and work your way up to manager and supervisor level. The course is divided into three key sections which provide a general overview of HACCP principles. You will first broaden your understanding of what HACCP is, why these standards are in place, and HACCP best practices. Following that, you will look into the HACCP system, food safety hazards and food industry health and safety standards. You will also learn about controlling hazards with PRPs alone and how to use PRPs as a basis for HACCP planning. In the final module, you will look into different system definitions for HACCP. This is a very basic HAACP training course and can help you determine if quality assurance in the food business is the right career path for you before moving on to Level 3 HAACP training of the food safety management system. Who is the course for? People who are pursuing a quality role in the food and beverage industry People who are currently working in the food industry and need guidance with HACCP standards Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. The pass mark is 60%. After successfully passing the exam you can obtain your certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 HACCP Training Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Quality Assurance Customer Quality Manager Analyst in the Food and Beverage Industry Food Safety Officer [/vc_column_text][/vc_column][/vc_row] Module 01: Introduction to HACCP Module 01: Introduction to HACCP 00:30:00 Module 02: Principles & Pre-requisites for HACCP Module 02: Principles & Pre-requisites for HACCP 01:00:00 Module 03: HACCP System Definitions Module 03: HACCP System Definitions 00:30:00 Mock Exam Mock Exam- Level 2 HACCP Training Course 00:20:00 Final Exam Final Exam- Level 2 HACCP Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Welding is a tricky job with safety hazards. Without having a solid grasp of welding and safety measures, it is difficult to build a career in this sector. You can acquire the fundamentals of welding with our online Welding Basics and Safety Course. This course will provide valuable lessons without even stepping out of the house. The course is designed to introduce you to the basics of welding. Through the detailed modules, you will understand the safety procedures you must follow while welding. The course will then focus on introducing you to the tools and equipment used in welding. Finally, you will learn welding methods and be able to apply them while working. Along with welding skills, you will receive a certificate of completion, which will help you pursue a career in the industry. Course Preview Learning Outcomes Enhance your knowledge of the essentials of welding Learn how to maintain safety while welding Familiarise yourself with tools and instruments used for welding Receive lessons on different welding methods Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Welding Safety Basic Welding Skills Who Should Take this Welding Basics and Safety Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Welding Basics and Safety Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Welding Basics and Safety Course Certification After completing and passing the Welding Basics and Safety Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Welding Basics and Safety Course will equip you with effective skills and abilities and help you explore career paths such as Welders Welding Assistant Module 01: The World of Welding The World of Welding 00:13:00 Module 02: Welding Safety Welding Safety 00:12:00 Module 03: Welding Tools and Preparation Welding tools and preparation 00:11:00 Module 04: Welding Methods Welding Methods 00:22:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Having trees around is vital. They are the reason we can live healthy and happy lives on earth. So, save plants to save the planet. In this Plant Pathology Course, you'll understand the concept of plant pathology to protect plants. This Plant Pathology Course will introduce you to the fundamental principles of plant pathology. It covers many topics, such as the types of plant pathogens, pathogens life cycles and disease development and diagnostic techniques in plant pathology. The course will also introduce you to the strategies for developing disease resistance in plants. Finally, you'll recognise the latest trends in plant disease control. Course Preview Learning Outcomes Identify the different types of plant-pathogen interactions Learn about various plant pathogens and their characteristics Gain an excellent understanding of plant disease diagnosis Find a comprehensive overview of plant disease management Discover the emerging trends in plant pathology Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Plant Pathology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Plant Pathology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ Plant Pathology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Horticulturist Landscape Designer Garden Centre Manager Arborist Plant Breeder Environmental Consultant Module 1: Introduction to Plant Pathology Introduction to Plant Pathology 00:16:00 Module 2: Types of Plant Pathogens Types of Plant Pathogens 00:23:00 Module 3: Pathogen Life Cycles and Disease Development Pathogen Life Cycles and Disease Development 00:20:00 Module 4: Diagnostic Techniques in Plant Pathology Diagnostic Techniques in Plant Pathology 00:23:00 Module 5: Disease Management Strategies Disease Management Strategies 00:22:00 Module 6: Case Studies and Emerging Trends Case Studies and Emerging Trends 00:23:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Due to technological advancements, digital photography is expanding both the opportunities and challenges for professional photographers. This Professional Photography Masterclass course is intended for individuals who are interested in learning the techniques of world-class photography and explore detailed explanations of the fundamentals of digital photography. This course teaches you the techniques applied by professional photographers to take the perfect shot in all conditions. Enhance your knowledge of some basic rules, and strategies, including how to work with different cameras, the secrets of exposure, lighting and lenses, editing photos, add filters, colours, and many more. In addition to that, you will receive coaching on proper composition in varying scenarios, such as weddings, nature, landscapes, wildlife, portraits, studio, still life, etc. To sum up, this comprehensive course will teach you everything that allows you to take absolute control of your camera. Who is the course for? Anyone who wants to take better photos Absolute beginners who want to become skilled photographers Moms, dads, kids, grandparents, and anyone else who wants to document their lives in a beautiful way Amateur photographers wanting to improve their skills Photographers looking to make money with their skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Goal Setting and Achievement is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Goal Setting and Achievement and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Goal Setting and Achievement Welcome + What You Will Learn 00:04:00 The 7 Secrets Of Top Achievers Discover Uncover Their Secrets 00:13:00 How To Achieve Anything 10x Faster: Save Time, Money & Energy 00:18:00 How To Master Your Time: 10x Productivity & Have More Time To Do What You Love 00:16:00 How To Find Purpose In Your Goals & In Life 00:12:00 How To Learn Anything 10x Faster 00:13:00 How To Create Momentum To Achieve Anything In The Shortest Amount Of Time 00:10:00 How To Solve Any Problems That May Prevent You From Achieving What You 00:07:00 How To Deal With Obstacles When They Appear 00:08:00
Are you ready to make a difference in the lives of students and shape the future of education? Our Teaching Assistant (TA) course is designed to equip you with the skills, knowledge, and confidence needed to excel in this rewarding career. Dive into a comprehensive program that covers everything from foundational principles to advanced strategies in student support and classroom management. And according to Reed a Teaching Assistant can earn from £28,000 to £30,000 in a year depending on qualification, experience, location and other factors. Join us and become a part of a community dedicated to making a positive impact on education. Enrol today and take the first step towards a fulfilling career as a Teaching Assistant! Key Features: This Teaching Assistant Level 2 & 3 Course Includes: This Teaching Assistant Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Teaching Assistant course is a smart investment in your professional future. Our Teaching Assistant course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Teaching Assistant course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Teaching Assistant course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Teaching Assistant Level 2 & 3 Course Section 1: Foundations of Teaching Assistance Teaching Assistant Overview Working with the School and its Policies Professional Developments for a TA Section 2: Supporting Student Learning and Development Child Development and the SEN Support Discussion on Curriculum, Assessment, and Monitoring Learn to Implement ICT, Literacy, and Numeracy Development Process as a TA Providing the Best Learning Environment Section 3: Communication, Behavior Management, and Career Development Understanding Behaviour & Relationships as a TA Experienced TAs Maintain Strong Communications with The Students Career Prospects for TA in the UK Learning Outcomes: After completing this Teaching Assistant Level 2 & 3Course, you will be able to: Understand the foundational role of a Teaching Assistant in educational settings. Navigate and adhere to school policies and regulations effectively. Enhance professional competencies to excel as a Teaching Assistant. Apply knowledge of child development in SEN support scenarios. Engage with curriculum, assessment, and monitoring processes proficiently. Foster effective communication and behaviour management techniques. Certification After completing this Teaching Assistant Level 2 & 3 Course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Teaching Assistant Level 2 & 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Teaching Assistant Level 2 & 3. Moreover, this course is ideal for: Aspiring Teaching Assistants seeking foundational knowledge. Individuals interested in supporting student development. Those aiming to enhance classroom communication and behaviour skills. Individuals considering a career as a Teaching Assistant in the UK. Those keen to understand SEN support and curriculum monitoring. Requirements There are no requirements needed to enrol into this Teaching Assistant Level 2 & 3 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Teaching Assistant Level 2 & 3 course. Career path After finishing this Teaching Assistant Level 2 & 3 Course course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Teaching Assistant Level 2 & 3 are: Teaching Assistant in Primary Schools. Special Education Teaching Assistant. Classroom Support Assistant. Learning Support Assistant. Behavioural Support Assistant. Curriculum Monitoring Assistant. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to the National Education Union, there are over 300,000 teaching assistants in primary schools across the UK? They play a vital role in supporting teachers and creating a positive learning environment for children in key stages 1 and 2 (ages 5-11). Are you passionate about education and interested in a rewarding career supporting young learners? If so, this comprehensive diploma program is the perfect place to begin your journey. This program is designed to be your one-stop-shop for becoming a qualified KS1 and KS2 Teaching Assistant. You'll gain a thorough understanding of the UK curriculum for Key Stages 1 and 2, covering subjects like English, Maths, Science, and more. Develop essential classroom skills like lesson planning, assessment, and behaviour management. In-depth modules explore special educational needs (SEN), teaching phonics, and supporting children with autism. Furthermore, you'll delve into educational psychology and remote teaching strategies, ensuring you're prepared for any learning environment. This KS1 and KS2 Teaching Assistant at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to KS1 and KS2 Teaching Assistant course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Teaching and Child Care Bundle Package includes: Course 01: Advanced Diploma in KS1 and KS2 Teaching Assistant at QLS Level 7 10 Premium Additional CPD QS Accredited Teaching and Child Care Courses - Course 01: Teaching Assistant Complete Diploma Course 02: Early Years Teaching and Child Care Course 03: Teaching Phonics Course 04: SEN Teaching Course 05: Understanding Autism Course 06: Education and Pedagogy Course 07: Learning Support Assistant Course 08: Lesson Planning for Teaching Course 09: Educational Psychology Course 10: Remote Teaching Strategies Take charge of your future in primary education. Enrol today and take the first step towards a rewarding career in education! Learning Outcomes of Teaching and Child Care Gain a thorough understanding of the UK education system and the role of teaching assistants in KS1 and KS2. Develop effective teaching strategies aligned with the National Curriculum for England. Learn how to support children with special educational needs (SEN) and those on the autistic spectrum. Master essential classroom skills like lesson planning, phonics instruction, and behaviour management. Explore the psychology of learning and child development to create engaging learning environments. Develop proficiency in remote teaching strategies to support effective online learning. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Teaching and Child Care Get a free student ID card with Teaching and Child Care Training program (£10 postal charge will be applicable for international delivery) The Teaching and Child Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Teaching and Child Care course materials The Teaching and Child Care comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in KS1 and KS2 Teaching Assistant at QLS Level 7 Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Children with Special Educational Needs Module 04: National Curriculum in England Module 05: Types of Schools in the UK Module 06: Importance of Early Years in Development Module 07: EYFS Teaching Techniques Module 08: Child Development Module 09: Moving to Key Stage 1 from EYFS Module 10: Starting at Key Stage 1 Module 11: English Requirements at Key Stage 1 Module 12: English Requirements at Key Stage 2 Module 13: English Teaching Strategies Module 14: Mathematics for Key Stage 1 Module 15: Mathematics for Lower Key Stage 2 Module 16: Mathematics for Upper Key Stage 2 Module 17: Teaching Strategies for Mathematics Module 18: Science for Key Stage 1 Module 19: Science for Key Stage 2 Module 20: Science Teaching Strategies Module 21: Geography and History Study Program Module 22: Geography and History Teaching Strategies Module 23: Other Primary Subjects for Key Stage 1 Module 24: Other Primary Subjects for Key Stage 2 Course 01: Teaching Assistant Complete Diploma Teaching Assistant Overview Professional Developments for a TA Working with the School and its Policies Discussion on Curriculum, Assessment and Monitoring Providing the Best Learning Environment Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA1 Child Development and the SEN Support Understanding Behaviour & Relationships as a TA Experienced TAs Maintain Strong Communications with The Students Career Prospects for TA in the UK SEN Support Training For Teaching Assistants Autism ADHD Dyslexia Course 02: Early Years Teaching and Child Care Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers New graduates Teaching assistants Volunteer tutors Classroom support staff Anyone passionate about education Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teaching Assistant Learning Support Assistant Primary School Teacher Certificates Advanced Diploma in KS1 and KS2 Teaching Assistant at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
When We Work With Children, We Connect Ourselves To The Future
Can you say that you are someone who treats gaming as part of your daily life? Do you consider having a career related to gaming? If so, then this course will help you achieve your dreams in game development! Description: You will first be introduced to the gaming basics and how it is used for game development. You will then be introduced to use different kinds of consoles needed for specific games. You will also discover games using your phone and internet. Then you would be knowledgeable on where to find free software that could be used for game development. Lastly, you will understand the accessories that deal with the gaming basics for development. Who is the course for: People who have an interest in becoming part of the game development industry Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Gaming Basics for Development Introduction 00:30:00 Understanding Consoles 01:00:00 Using Your Computer 01:00:00 Using Your Phone 01:00:00 Using the Internet 00:30:00 Where to Find Free Software 01:00:00 Understanding Accessories Dealing with Drugs 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Gaming Secrets 00:20:00 Final Exam Final Exam- Gaming Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00