Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Have you ever wonder have to put together a tuition business to become profitable? Are you wondering if this kind of business is for you? Then worry no more! This course is what you need! Description: If you want to become a businessmen or entrepreneur, you need to have a solid background on how to run a business by understanding what kind of business you will be entering. This course will be helping you to assess you for your business, specifically a tuition business. The course will start by introducing you to the tuition business basics and reasons why this is a good idea. Through this course, you will learn about the benefits of running tuition business and help you decide if this is the kind of business is what you should start. Who is the course for? Professionals, businessmen, entrepreneurs, and administrator of schools People who have an interest in tuition business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After successful completion of the course, our students can buy an Accredited Certificate of Achievement from John Academy. The certificate will be given in PDF format. If any of our students want a hard copy of the certificate, it is available for an additional fee. Career Path: The Tuition Business Basics is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneurs School Administrator School Auditor School Accountant Chapter-1 Introduction To Tuition Business Basics 00:30:00 Chapter-2 Reasons To Start A Tuition Business 00:30:00 Chapter-3 Arranging Your Tuition Business 00:30:00 Chapter-4 How To Start A Successful Tuition Business 00:30:00 Chapter-5 Best Way To Grow Your Tutoring Business 00:30:00 Chapter-6 The Essential Benefits Of running A Tuition Business 00:15:00 Chapter-7 Wrapping Up 00:15:00 Additional Supporting Materials Tutor business book preview 00:00:00 Mock Exam Mock Exam- Tution Business Basics 00:20:00 Final Exam Final Exam- Tution Business Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This course will gradually take you through the spiritual awaking procedures. The course will help you build strength within yourself. It will also help you pass all your difficulties with ease. As far as you are aware of what is going on you are capable of making the changes according to you wills and requirements. This course will help you find the true you. It will help you love yourself for what you are and who you are which will help you raise yourself in the society. It will also teach you to become a powerful and a happy individual. Who is the course for? This course is designed for all the individuals who are facing spiritual awakening or are feeling the could be. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from John Academy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. PDF certificate's turnaround time is one working day and for the hardcopy certificate, it is 3-9 working days. Career Path: Psychologist Counsellor For individual's who are spiritually awaking. Diploma in Creative Arts THE STARTING-POINT 00:30:00 THE SELF-CONTEMPLATION OF SPIRIT 00:30:00 THE DIVINE IDEAL 01:00:00 THE MANIFESTATION OF THE LIFE PRINCIPLE 00:30:00 THE PERSONAL FACTOR 00:30:00 THE STANDARD OF PERSONALITY 00:30:00 RACE THOUGHT AND NEW THOUGHT 00:15:00 THE DENOUEMENT OF THE CREATIVE PROCESS 01:00:00 THE DIVINE OFFERING 00:15:00 WE IN THE DIVINE OFFERING 00:15:00 CONCLUSION 00:30:00 Mock Exam Mock Exam-Diploma in Creative Arts 00:20:00 Final Exam Final Exam-Diploma in Creative Arts 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft PowerPoint 2010 is the most powerful and leading presentation developer created by Microsoft. Microsoft PowerPoint is the most useful software, which assists in creating professional presentations. Through this course, you will get hold of the basic information of how to use Microsoft Word. Explore the basics of how to use the basic features and functions of this software. Learn how to create a basic presentation from scratch by using PowerPoint software. Who is this course for? This course is ideal for individuals who are willing to learn the basics of Microsoft PowerPoint 2010. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft PowerPoint 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: For employees working in any industry, at any position. Microsoft PowerPoint 2010 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Knowing about Microsoft Outlook Essentials will not just help us organise our emails but will help us in being productive. Through this Workshop, you will learn how to organise your emails and files the way you want it. You will know how to send robust messages, taking advantage of text formatting and insertion tools. You will also learn how Outlook's tools can help you filter out the messages you don't want to read. Learn to stay organised by creating folders to store your Outlook items and keep in touch by using Outlook to manage your contacts.In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook. Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2007 for Beginners is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft One Note 2010 is a program that provides many features which can make your everyday business a lot easier. It helps you collect, store, organize and share your notes. This course is designed to provide the students with the basic understanding of the core features in Microsoft OneNote 2010. During this course, students will learn how to format text, organize notebooks, work with tables, and integrate notes with Outlook. By the end of this course, students will know how to use Microsoft OneNote 2010 effectively. In this course, you will learn the necessary skills, knowledge and information of Microsoft One Note 2010. Who is this course for? This course would be ideal for Microsoft Office users, students, and office workers. This course would be ideal for individuals who want to learn how to use the new features of this application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing One Note 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Your First Notebook 01:00:00 Module Six - Adding Objects to Your Notebook 01:00:00 Module Seven - Basic Editing Tasks 01:00:00 Module Eight - Advanced One Note Objects 01:00:00 Module Nine - Drawing in One Note 01:00:00 Module Ten - Managing Notes 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Take your phlebotomy qualifications to the next level ... Nationally Recognised Qualification OCN Accredited - Level 3 (advanced) CPD Accredited Covers specialised and advanced phlebotomy techniques and practices Comprehensively covers Peripheral IV Cannulation Advanced qualification - additional credits Download a digital certificate on completion Basic understanding of English language required LOOKING TO ADD PRACTICAL TRAINING? ALSO AVAILABLE AS SEPARATE CLASSROOM OR VIRTUAL CLASSROOM COURSES: 1: Advanced Phlebotomy Course - Level 4 2: Peripheral IV Cannulation Course - Level 3 COMPLETION OF INTRODUCTION TO PHLEBOTOMY COURSE RECOMMENDED BUT NOT ESSENTIAL
24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that over 244,000 teaching assistants are employed across the UK for catering to the needs of the young minds? Statistics show that early years support plays a pivotal role in long-term academic success, with over 90% of educators emphasising the importance of Early Years Foundation Stage (EYFS) training. This comprehensive bundle offers an unparalleled opportunity to become proficient in the latest educational strategies, catering to a range of needs from general teaching assistance to specialised SEN support. Learn all about teaching from mastering Phonics, Teaching in Early Years settings to implementing Effective Communication Techniques and Remote Teaching Strategies, each course builds on the last to provide a rounded educational experience. You'll learn to support Child Development using the Whole Brain Learning Approach, engage with SEN pupils effectively, and develop robust lesson plans that cater to diverse learning environments. Courses Are Included in this Teaching Assistant: EYFS, Sen Teaching & Child Care - CPD Certified Bundle: Course 01: Teaching Assistant Course 02: EYFS Course 03: The Whole Brain Learning Approach in Child Development Course 04: SEN Teaching Assistant Course 05: Child Care Course 06: Phonics in Early Years Settings Course 07: Nursery Teacher Training for Children Course 08: Primary Teaching Assistant Course 09: Lesson Planning for Teaching Course 10: Effective Communication Techniques for Teachers and Trainers Course 11: Remote Teaching Strategies Learning Outcomes of this Bundle: Master teaching techniques that foster effective learning in early childhood. Develop specialised strategies to support children with special educational needs. Gain proficiency in lesson planning that meets diverse educational demands. Utilise effective communication skills tailored for educational settings. Implement innovative teaching methods like the Whole Brain Learning approach. Acquire skills in phonics teaching to enhance reading and writing in early learners. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK Course 02: EYFS Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 03: The Whole Brain Learning Approach in Child Development Module 01: Parenting with the Brain in Mind Module 02: Integrating Left and Right Brain Module 03: Whole Brain Strategy Module 04: Integrating Ourselves Module 05: Amygdala Module 06: Exercising Our Upstairs Brain Module 07: Integrating Growth for Memory and Healing Module 08: The Conclusion To The Course =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring teaching assistants Current preschool teachers SEN support staff Child care providers Educational trainers Nursery staff Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teaching Assistant: £15,000 - £25,000 SEN Coordinator: £22,000 - £35,000 Nursery Teacher: £18,000 - £30,000 Early Years Teacher: £20,000 - £35,000 Child Care Worker: £15,000 - £22,000 Educational Consultant: £25,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Overview In order to build a thriving career in the food industry, understanding food hygiene and safety is a must. Without proper training, you can end up putting your client's health at risk. So before you start your journey in this growing industry, learn the fundamentals of food hygiene and safety with our hazard control measures Level 1 Food Hygiene and Safety course. In this comprehensive course, you will learn the ABCs of food hygiene and safety. Through the informative modules, you will learn about food hygiene legislation and foodborne illnesses. Then the course will help you understand the various hazards related to food safety. After that, you will learn about the essentials of hazard control measures. The course also aims to show you how to maintain personal hygiene and keep the food preparation area clean. So enrol today, start learning valuable skills, and add a certificate of achievement to your resume! Learning Outcomes Learn about food hygiene legislation and foodborne illnesses Educate yourself on different types of food safety hazards Understand the hazard control measures and refrigeration process Know how to maintain personal hygiene as a food handler Grasp the basic principles of cleaning and disinfecting the cooking area Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos and materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Level 1 Food Hygiene and Safety Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Are There Any Entry Requirements? This Level 1 Food Hygiene and Safety course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Level 1 Food Hygiene and Safety Certification After completing and passing the Level 1 Food Hygiene and Safety course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at £39 or in PDF format at £24. Career Path This exclusive Level 1 Food Hygiene and Safety course will equip you with effective skills and abilities and help you explore career paths such as Caterer Chef Restaurant Staff Restaurant Manager Section 01: Introduction to Food Hygiene Legislation and Food-borne Illness Introduction to Food Hygiene Legislation and Food-borne Illness 00:15:00 Section 02: Types of Food Safety Hazards Types of Food Safety Hazards 00:30:00 Section 03: Hazard Control Measures and Refrigeration Hazard Control Measures and Refrigeration 00:25:00 Section 04: Food Handlers Personal Hygiene Food Handlers Personal Hygiene 00:13:00 Section 05: Cleaning and Disinfection Cleaning and Disinfection 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you trying to create a principled environment? Do you want to learn the best practices on how to create an ethical environment? If yes, then join this course and build a solid ethical framework and foundation to orient employees to do the right thing. Description: Ever think about whether particular conduct is suitable or beyond the field of play? Maybe it fits in one setting, between specific individuals, however not proper in some other setting. Well, wonder no more! This course will provide you with the steps that will help you decide suitable lead and to explore tricky or touchy moral circumstances. Students will also utilise application practices, and a rich media prepare, to build their awareness and understanding and explore a guide to navigate the sometimes murky waters of ethics and proper set of standard rules. Who is the course for? Managers, supervisors and staff from various types of organisations. Individuals who are interested in improving their understanding of ethical issues. Business owners. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Code of Conduct is a useful qualification to possess, and would be beneficial for the following professionals: Compliance and ethics director. Ethics officer. Record centre coordinator. Director (ethics and compliance). Much more. Developing Code of Conduct What Are Rules Of Conduct 01:00:00 Write A Mission Statement 00:30:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00