4608 NHS courses

Level 5 Diploma in Medical & Clinical Administration Most medical and clinical administrators' work is done behind the scenes. Nonetheless, their significance in the healthcare industry cannot be overstated. They are in charge of the strings that keep the system running smoothly. With this Level 5 Diploma in Medical & Clinical Administration, you can start a promising career in this in-demand industry. This Level 5 Diploma in Medical & Clinical Administration course is designed by industry experts to provide you with a thorough understanding of the subject. The Level 5 Diploma in Medical & Clinical Administration course covers the fundamentals of Medical and Clinical Administration, Organize Schedules, Effective Filing Systems in Medical Offices, Maintaining Medical Records, Confidentiality in a Medical Environment, Medical Jargon and Terminology, Medical (Clinical) Coding and Billing and much more. This Level 5 Diploma in Medical & Clinical Administration course's rudimentary knowledge will add tremendous value and allow you to establish the meaningful Medical & Clinical Administration career you have always wanted. Course Included Level 5 Diploma in Medical & Clinical Administration Course 01: Nursing Assistant Diploma Course 02: Healthcare Management Training Other Benefits of Level 5 Diploma in Medical & Clinical Administration Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Medical & Clinical Administration course] Level 5 Diploma in Medical & Clinical Administration This Level 5 Diploma in Medical & Clinical Administration course consists of 10 modules. Assessment Method After completing each module of the Level 5 Diploma in Medical & Clinical Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Diploma in Medical & Clinical Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Diploma in Medical & Clinical Administration This Level 5 Diploma in Medical & Clinical Administration course is designed for people who want to gain an accredited qualification that will allow them to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Level 5 Diploma in Medical & Clinical Administration Students who intend to enrol in this Level 5 Diploma in Medical & Clinical Administration course must meet the following requirements: Medical & Clinical Administration: Good command of the English language Medical & Clinical Administration: Must be vivacious and self-driven Medical & Clinical Administration: Basic computer knowledge Medical & Clinical Administration: A minimum of 16 years of age is required. Career path Level 5 Diploma in Medical & Clinical Administration Certificates Certificate of completion Digital certificate - Included

Mental health is just as crucial as physical health, and recognising a child's mental state is particularly more important for the custodian due to their inability to verbalise their emotions. The child's safety, security, and well-being are heavily reliant on the parents and the specialised childminder. So, if you are a parent or spend the majority of your time around children, learning about their psychology is essential. Thus, without further ado, join our exclusive Counselling Children & Adolescents course and attain the necessary matters you need to learn for the development of your youngster. However, our experienced instructors will contribute their full knowledge to educate you about children's psychology and how you can understand them. Besides that, you will be able to recognise mental problems or emotional trauma, as well as the behavioural consequences and disorders such as ADHD, dyslexia, autism, and self-harming tendencies of your children and teenagers. So, enrol, learn and understand your kid's mental state and become the best support in their life. Learners will get to learn about the following: Understand the significance of child psychology and variables that influence a child's growth Discover why bonds are such an important aspect of childhood Become capable of dealing with mental health difficulties in children and such as ADHD and Autism Learn how to treat young people who self-harm or are depressed Know more about Mental Health Treatment in the UK Acquire a thorough understanding of UK mental healthcare regulations and legislation What will Make You Stand Out? On completion of this Counselling Children & Adolescents online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Counselling Children & Adolescents Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Counselling Children & Adolescents course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Counselling Children & Adolescents course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Counselling Children & Adolescents course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Are you looking to enhance your Adolescent Psychology & Mental Counselling skills? If yes, then you have come to the right place. Our comprehensive course on Adolescent Psychology & Mental Counselling will assist you in producing the best possible outcome by mastering the Adolescent Psychology & Mental Counselling skills. The Adolescent Psychology & Mental Counselling course is for those who want to be successful. In the Adolescent Psychology & Mental Counselling course, you will learn the essential knowledge needed to become well versed in Adolescent Psychology & Mental Counselling. Our Adolescent Psychology & Mental Counselling course starts with the basics of Adolescent Psychology & Mental Counselling and gradually progresses towards advanced topics. Therefore, each lesson of this Adolescent Psychology & Mental Counselling course is intuitive and easy to understand. Why would you choose the Adolescent Psychology & Mental Counselling course from Compliance Central: Lifetime access to Adolescent Psychology & Mental Counselling course materials Full tutor support is available from Monday to Friday with the Adolescent Psychology & Mental Counselling course Learn Adolescent Psychology & Mental Counselling skills at your own pace from the comfort of your home Gain a complete understanding of Adolescent Psychology & Mental Counselling course Accessible, informative Adolescent Psychology & Mental Counselling learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Adolescent Psychology & Mental Counselling Study Adolescent Psychology & Mental Counselling in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Adolescent Psychology & Mental Counselling Course Adolescent Psychology & Mental Counselling Curriculum Breakdown of the Adolescent Psychology & Mental Counselling Course Module 01: Counselling and Counsellors Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Cognitive Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development in Children Module 07: Theories and Models of Counselling (Part 1) Module 08: Theories and Models of Counselling (Part 2) Module 09: Childhood and Adolescent Psychiatric Disorders Module 10: Counselling Children and Adolescents in Schools Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Module 12: Counselling Stress and Anxiety Disorders Module 13: Counselling Trauma and Substance Abuse Module 14: Counselling Mood Disorders and Depression Module 15: Counselling Eating & Sleeping Disorders Module 16: Counselling Self-Harm and Suicide Module 17: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Adolescent Psychology & Mental Counselling course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Adolescent Psychology & Mental Counselling. It is also great for professionals who are already working in Adolescent Psychology & Mental Counselling and want to get promoted at work. Requirements To enrol in this Adolescent Psychology & Mental Counselling course, all you need is a basic understanding of the English Language and an internet connection. Career path The Adolescent Psychology & Mental Counselling course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Adolescent Psychology & Mental Counselling. Mental Health Support Worker: £20,000 to £28,000 per year School Counsellor: £24,000 to £38,000 per year Youth Worker: £18,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Graphic Design skills? If yes, then you have come to the right place. Our comprehensive course on Graphic Design will assist you in producing the best possible outcome by mastering the Graphic Design skills. The Graphic Design course is for those who want to be successful. In the Graphic Design course, you will learn the essential knowledge needed to become well versed in Graphic Design. Our course starts with the basics of Graphic Design and gradually progresses towards advanced topics. Therefore, each lesson of this Graphic Design course is intuitive and easy to understand. Why would you choose the Graphic Design course from Compliance Central: Lifetime access to Graphic Design course materials Full tutor support is available from Monday to Friday with the Graphic Design course Learn Graphic Design skills at your own pace from the comfort of your home Gain a complete understanding of Graphic Design course Accessible, informative Graphic Design learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Curriculum Breakdown of the Graphic Design Course Course Outline: Module 01: Basics of Graphic Design Module 02: Foundation in Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Adobe Illustrator Introduction and Typography Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Graphic Design course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Graphic Design. It is also great for professionals who are already working in Graphic Design and want to get promoted at work. Requirements To enrol in this Graphic Design course, all you need is a basic understanding of the English Language and an internet connection. Career path Graphic Designer: £22,000 to £40,000 per year Art Director: £30,000 to £60,000 per year UX/UI Designer: £25,000 to £45,000 per year Web Designer: £20,000 to £40,000 per year Creative Director: £40,000 to £80,000 per year Branding Specialist: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Fundamentals of Graphic Design Course is Now The Most Demanding Course to Advance Your Career! You can move ahead from a novice to an expert in graphics design by comprehending the principles of colour, typography, layout, composition, branding, and other areas of study in the industry. FREE Course: Communication Skills Graphics Design Courses' Learning Outcomes: Learn graphics design fundamentals and apply them to your everyday life You will be given real-world, applicable projects that you can follow along with and practice Learn about the Adobe Illustrator Introduction and Typography Learn some of the 2022 graphics design trends to look out for with new projects Initials of Logo Design Key Highlights for Graphics Design Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support 100% Learning Satisfaction Guarantee Lifetime Access Self-paced Curriculum Breakdown of the Course: Module 01: Basics of Graphics Design Module 02: Foundation in Graphics Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Adobe Illustrator Introduction and Typography Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is effective for- Those who are interested in learning Photoshop, Illustrator, and InDesign Those who wish to comprehend the fundamentals and philosophy of graphic design in conjunction with actual projects and applications Those who want to understand the methods and implementation of logo design and branding Anyone looking to advance their existing careers or who wants to work as a graphic designer part-time or full-time. Those seeking a foundational course in graphic design with the depth of one at the intermediate level Those wishing to become familiar with the fundamentals of Affinity Designer as well as the distinctions between Affinity Designer and Adobe Illustrator Requirements Learners seeking to enrol for the Graphic Design Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Graphics Design, such as- Marketing Specialist Photo Editor Multimedia Artist Illustrators Digital Artists Artists Social Media Marketers Logo Designers Explore each of the roles available and how you can start your career in Graphics Design. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Are you looking to enhance your Child Counselling skills? If yes, then you have come to the right place. Our comprehensive course on Child Counselling will assist you in producing the best possible outcome by mastering the Child Counselling skills. The Child Counselling course is for those who want to be successful. In the Child Counselling course, you will learn the essential knowledge needed to become well versed in Child Counselling. Our Child Counselling course starts with the basics of Child Counselling and gradually progresses towards advanced topics. Therefore, each lesson of this Child Counselling course is intuitive and easy to understand. Why would you choose the Child Counselling course from Compliance Central: Lifetime access to Child Counselling course materials Full tutor support is available from Monday to Friday with the Child Counselling course Learn Child Counselling skills at your own pace from the comfort of your home Gain a complete understanding of Child Counselling course Accessible, informative Child Counselling learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Child Counselling Study Child Counselling in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Child Counselling Course Child Counselling Curriculum Breakdown of the Child Counselling Course Child Counselling Certificate Course Curriculum: Module 01: Introduction to Child Counselling Module 02: Psychology of Growth and Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working as a Counsellor CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Counselling course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Child Counselling. It is also great for professionals who are already working in Child Counselling and want to get promoted at work. Requirements To enrol in this Child Counselling course, all you need is a basic understanding of the English Language and an internet connection. Career path The Child Counselling course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Child Counselling. Child Therapist: £30,000 to £45,000 per year School Counselor: £25,000 to £35,000 per year Child and Adolescent Mental Health Counselor: £28,000 to £40,000 per year Family Support Worker: £22,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you fascinated by the world of fungi? Dive into our comprehensive Mushroom Cultivation Course, designed to turn your curiosity into expertise. Whether you're a hobbyist or aspiring entrepreneur, this course equips you with essential skills to cultivate and profit from mushrooms. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Mushroom Cultivation Course, learners will explore the complete process of cultivating mushrooms, from understanding different types of edible mushrooms to creating optimal growing conditions. They will learn practical techniques such as preparing mushroom beds, managing mushroom spawning, and maintaining ideal growing environments. Additionally, the course covers crucial aspects like harvesting methods and proper storage techniques to preserve mushroom quality. Learners will delve into the complexities of mushroom composting, including its preparation and utilization for effective cultivation. They will also gain insights into mushroom culture, from initial setups to advanced techniques, essential for fostering successful mushroom growth. By the end of the course, learners will have acquired comprehensive knowledge and skills necessary to start their own mushroom cultivation venture confidently. Course Curriculum Module 01: Introduction to Mushroom Cultivation Module 02: Identifying Edible Mushrooms Module 03: Growing Mushrooms Outside Module 04: Making and Casing Mushroom Beds Module 05: Mushroom Growing Conditions Module 06: Mushroom Spawning Module 07: Harvesting and Storing Mushrooms Module 08: Mushroom Compost Part One Module 09: Mushroom Compost Part Two Module 10: Mushroom Culture Part One Module 11: Mushroom Culture Part Two Module 12: Mushroom Business Learning Outcomes: Understand mushroom cultivation techniques and principles for beginners. Identify common edible mushrooms found in the UK environment. Implement effective outdoor mushroom growing practices. Apply methods to prepare and maintain mushroom beds for cultivation. Manage optimal growing conditions to enhance mushroom yields. Demonstrate knowledge of mushroom spawning, harvesting, and storage methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mushroom Culivation Course 2:45:24 1: Module 01: Introduction to Mushroom Cultivation 15:53 2: Module 02: Identifying Edible Mushrooms 16:14 3: Module 03: Growing Mushrooms Outside 14:13 4: Module 04: Making and Casing Mushroom Beds 14:56 5: Module 05: Mushroom Growing Conditions 11:19 6: Module 06: Mushroom Spawning 12:41 7: Module 07: Harvesting and Storing Mushrooms 14:50 8: Module 08: Mushroom Compost Part One 15:05 9: Module 09: Mushroom Compost Part Two 10:10 10: Module 10: Mushroom Culture Part One 16:35 11: Module 11: Mushroom Culture Part Two 10:40 12: Module 12: Mushroom Business 11:48 13: CPD Certificate - Free 01:00 Who is this course for? Enthusiasts interested in cultivating mushrooms at home. Individuals exploring sustainable agricultural practices in mushroom farming. Gardeners seeking to diversify their crop cultivation skills. Beginners in agricultural sciences curious about fungi cultivation. Anyone keen on learning about organic food production methods. Career path Mushroom Farmer Agricultural Technician Organic Farming Consultant Gardening Educator Sustainable Agriculture Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Dyslexia Awareness Online Course 48:09 1: Module 01: Introduction to Dyslexia 09:37 2: Module 02: Dyslexia and Learning Difficulties 09:44 3: Module 03: Cognitive Approaches in Dyslexia 08:28 4: Module 04: Dyslexia at School 12:49 5: Module 05: The Laws Relating to Dyslexia 06:31 6: CPD Certificate - Free 01:00 Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.