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4243 NHS courses in Carlton delivered On Demand

Sterile services Course

3.5(2)

By Elearncollege

Description Sterile Services Technician Diploma Sterile services technicians provide equipment and materials required by hospitals to carry out their various duties. These technicians collect reusable instruments from operating theatres, wards and clinics, disinfect them and make sure that they are clean and working properly. The sterilised instruments are then delivered to the hospital by trolley. The work of sterile service technicians begins by assembling instruments and supplying items like dressings, syringes and needles and arranging them in trays or packs according to standard procedures. The packs or trays are sealed, labelled and sterilised in steam. Large items of medical equipment are disinfected with the help of specialised equipment. Sterile services Technicians generally work as a team and are considered to be an integral part of the healthcare team. They report to the manager of the sterile services department (also referred to as decontamination service) and their services are available 37 hours a week. In larger departments, staff may provide their services 24/7, in which case staff may be employed in shifts. Sterile services departments can be found within hospitals or separately, and they could be run by commercial providers or hospital management. A sterile services technician can, with experience, climb to the position of assistant manager and then on to service management. Sterile services technicians can be found mostly at National Health Service (NHS) hospitals around the UK, but they are also found at private hospitals, health centres and dental practices. The sterile services sector presently employs around 20,000 people, and there are always vacancies in this field, which can be found in the local press or NHS website. Information regarding vacancies in this sector can also be found at Jobcentre Plus Offices. The course in sterile services technician covers prevention and control of infections, transporting and containment of reusable medical devices, cleaning and disinfecting equipment, assembly and packaging, function testing, inspection, sterilisation and storage and distribution of equipment. What you will learn 1: Overview 2: Cleaning and Packaging 3: Sterilization 4: Quality Management in Sterilizing Services 5: Thermal and Chemical Disinfection Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Sterile services Course
Delivered Online On Demand9 days
£99

Covid-19 Safe Workplaces

5.0(3)

By TNA Training & Safety Consultants

This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.

Covid-19 Safe Workplaces
Delivered Online On Demand
£35

Certificate in Health & Social Care

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Health and Social Care professionals are the backbone of our society that supports public health and well-being. This is more true, particularly during this time as the UK faces the challenges of an ageing population and increasing mental health concerns. Statistics reveal that the Health & Social Care sector in the UK is huge, employing more than 2 million people in NHS, Care Homes or any other private or independent organisations. So, get ready to step into a role that not only demands excellence but also provides immense personal satisfaction! The Advanced Certificate in Health & Social Care in the UK provides deep insight into the health and social care system, equipping you with the knowledge and skills necessary to thrive in this demanding field. This course covers everything from the Structure of the UK health system to the core principles and legislation that guide daily operations within the sector. You'll explore the ethical considerations and the quality of care expected in various settings, preparing you for a successful career in health and social care. This Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Key Topics to be covered: Career Opportunities in this Sector The role of NHS in the UK Key Areas Five Fundamental Aspects of Quality Health & Social Care in the UK This course offers you the tools and insights to become a proficient health and social care personnel, an advocate for health and well-being, and a leader in your community. By joining the Advanced Certificate in Health & Social Care in the UK course, you're not just pursuing a job; you're embracing a lifetime commitment to helping others. Enrol now and transform your potential into meaningful action! Learning Outcomes of this Course: An understanding of the fundamental differences between Health & Social Care The role of the NHS in the Health & Social Care sector Awareness of adult safeguarding practices in this setting Knowledge of key legislation within Health & Social Care Understanding the fundamental aspects of providing quality care Development of essential skills required to become an adequate Health & Social Care worker Skills You Will Gain: Adult safeguarding Person-centred communication How to work as a team in this sector Active listening Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Health & Social Care. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Health & Social Care setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Health & Social Care-related fields, impacting their Health & Social Care experiences and long-term development. Course Curriculum Module 01: Introduction to Advanced this course Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality with this course in the UK Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Aspiring health professionals Social care workers Nursing candidates Care home managers Public health students Career switchers Progression: Once you have completed this course, you can continue on to: Level 5 Diploma In Health & Social Care Level 2 RQF Health And Social Care Level 3 RQF Health And Social Care Level 5 RQF Health And Social Care RQF Health And Social Care Level 2 RQF Health And Social Care Level 5 NVQ Health And Social Care Management Certificate In Management For Level 5 NVQ Health And Social Care QCF Level 3 NVQ Health And Social Care Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Health Care Assistant: £18,000 - £25,000 Social Worker: £28,000 - £40,000 Care Home Manager: £30,000 - £50,000 Public Health Specialist: £32,000 - £52,000 Clinical Services Manager: £35,000 - £55,000 Health Service Manager: £37,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the Health & Social Care in the UK course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery

Certificate in Health & Social Care
Delivered Online On Demand6 hours
£12

Medical Receptionist Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist Skills
Delivered Online On Demand44 hours
£12

Health & Care: Adult Nursing, Observation Skills for Carers, Medical Writing, Medical Law

By NextGen Learning

The National Health Service (NHS) remains a beacon of hope and symbol of pride for the United Kingdom. As one of the world's largest employers, it provides an array of opportunities for individuals aiming to make a difference in people's lives. Being part of the NHS or the wider healthcare industry in the UK is not just about having a job; it's a vocation that requires passion, dedication, and most importantly, specialised skills and knowledge. Given the increasing complexities of medical care, there's a soaring demand for professionals equipped with specialized skills, ranging from nursing and clinical care to medical writing and understanding medical law. Enter our 25 courses Healthcare Skill & Knowledge Enhancement Bundle, meticulously crafted for those keen on deepening their understanding and honing their expertise in various niches within the healthcare industry. Why This Bundle? Comprehensive Curriculum: From the foundation of nursing to the complexities of medical law and safety regulations, our courses cover all the essential areas that are crucial for a healthcare professional in today's dynamic environment. Empowerment through Knowledge: Whether it's mastering medical jargon or understanding European Medical Device Regulations, this bundle ensures you stay at the top of your game, making you an indispensable asset in the healthcare sector. This Nursing & Care Bundle Comprises the Following CPD Accredited Courses: Course 1: Care Certificate - 15 Standards Course 2: Health & Social Care Level 3 Course 3: Nursing Assistant Diploma Course 4: Adult Care Management Course 5: Medical Gases Course 6: Basic Principles of Health Care Delivery Course 7: Duty of Care & Safety Responsibilities Course 8: Care Planning and Record Keeping | Health & Safety Course 9: Communication & Information Handling in Care Course 10: Phlebotomy Training Course 11: Medical & Clinical Administration Diploma Course 12: Essentials of European Medical Device Regulations Course 13: Medical Writing Course 14: Medical Transcription Course 15: Medical Terminology Training Course 16: Mental Health Nursing Course 17: Medical Law Course 18: Medical Jargon for Healthcare Assistant Course 19: Clinical Observations Skills Course 20: Introduction to Vaccination Course 21: First Aid Training Course Course 22: Anaphylaxis & BLS Course 23: Verification of Death Course 24: Safe Handling of Medicines Course 25: Adult Nursing Learning Outcomes: Achieve a foundational understanding of nursing with the Nursing Assistant Diploma. Grasp essential principles of effective healthcare delivery. Learn about care duties, health & safety, and safe medicine management. Specialise in health and safety-centric care plans and record-keeping. Hone interpersonal and data management skills for care settings. Master phlebotomy techniques and death verification procedures. Explore European medical device regulations for compliance. Improve medical writing skills and decode intricate terminology. Study mental health nursing, vaccination basics, and anaphylaxis & BLS. Familiarise yourself with the basics of IsiXhosa for enhanced patient communication. Why Invest in This Bundle? Holistic Knowledge Base: The Health & Care bundle offers a diversified range of 25 meticulously curated courses. Whether you're keen to understand the foundational principles of healthcare delivery, medical terminologies, or the intricacies of European medical device regulations, this bundle has got you covered. Aligned with Industry Standards: Courses such as the Care Certificate - 15 Standards and Health & Social Care Level 3 are structured around recognised and essential guidelines, ensuring learners receive information that is compliant and updated. Enhanced Skills for Specialised Roles: Whether it's mastering the art of phlebotomy, diving deep into the mental health nursing realm, or becoming proficient in medical writing, the courses cater to a broad spectrum of specializations, adding immense value to your skill set. Stay Updated: With rapid advancements in medical science and healthcare regulations, it's paramount to stay informed. Courses focusing on areas like European medical device regulations or medical law keep learners at the forefront of essential regulatory changes. Equip for Various Responsibilities: The bundle ensures learners are well-versed in both the clinical and administrative facets of healthcare. From care planning and record-keeping to understanding duty of care and safety responsibilities, the courses equip learners to handle diverse responsibilities with aplomb. Elevate Clinical Expertise: Understanding the nuances of clinical observation skills, safe handling of medicines, and adult nursing are pivotal in the healthcare sector. Through specialised courses, enhance your clinical expertise and be better prepared to manage and respond to real-world situations. Bridge Knowledge Gaps: Whether you're unfamiliar with medical jargon or seek a comprehensive understanding of anaphylaxis & BLS, the bundle helps bridge knowledge gaps, making healthcare concepts more accessible. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nursing, Observation skills, Medical Writing, Medical Law, Health and Safety bundle is ideal for the following: Aspiring and current healthcare professionals. Those seeking to excel in medical writing and communication. Individuals are interested in medical law and safety protocols. Healthcare workers aim to enhance patient care skills. Anyone desiring a comprehensive healthcare understanding. Please be informed that this course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 3 NVQ Health and Social Care Level 5 NVQ Health and Social Care Level 2 NVQ Health and Social Care Level 4 NVQ Health and Social Care A-Level Health Social Care QCF Level 2 Health and Social Care Health and Social Care Level 3 QCF Level 3 Health and Social Care Level 2 Certificate in Preparing to Work in Adult Social Care Level 2 Diploma in Health and Social Care (Adults) for England (RQF), etc. Requirements Without any formal requirements, you can delightfully enrol on this Nursing, Observation Skills, Medical Writing, Medical Law, Health and Safety bundle. Career path Our bundle will prepare you for a range of careers, including: Certified Nursing Assistant. Medical Writer or Content Creator. Compliance Officer in healthcare. Clinical Observer or Patient Care Technician. Healthcare Administrator or Manager. Versatile Healthcare Professional. The combined salary range for careers associated with this bundle typically varies from £20,000 to £45,000 annually. Certificates CPD Accredited Certificate Digital certificate - Included

Health & Care: Adult Nursing, Observation Skills for Carers, Medical Writing, Medical Law
Delivered Online On Demand3 days
£70

Supporting clients to access adult ADHD/Autism assessments

By Free2BMe Neurodiversity

Course on understanding how adult autism and ADHD assessments are accessed and carried out in the UK, and how to support clients in making referrals, for counsellors, therapists and mental health professionals

Supporting clients to access adult ADHD/Autism assessments
Delivered Online On Demand
£10

Receptionist : Office Admin and Reception Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Receptionist : Office Admin and Reception Skills
Delivered Online On Demand4 days
£104

Secretary : Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand3 days
£102

Nursing Assistant Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! The healthcare sector in the UK is a dynamic and vital part of the national infrastructure, employing over 1.5 million people in the NHS alone. Amongst these, nursing assistants play a crucial role in providing care and support across various settings. The "Nursing Assistant Diploma - CPD Certified" course is designed to equip aspiring healthcare professionals with the knowledge and skills necessary to excel in this rewarding field, addressing the growing demand for qualified nursing assistants in the healthcare system. This comprehensive course offers an in-depth look into the fundamentals of nursing assistance, including a dedicated Nursing Assistant course, a specialised Nurse Prescribing Course, and targeted training in Care Planning and Record Keeping, along with essential knowledge on the Control & Administration of Medicines. These courses collectively cover the critical aspects of nursing care, from understanding Patient Needs and Medication Management to maintaining accurate health records and adhering to legal and ethical standards in healthcare. For those passionate about pursuing a career in healthcare, the "Nursing Assistant Diploma - CPD Certified" provides an exceptional foundation. This program not only opens doors to numerous opportunities within the NHS and private healthcare sectors but also paves the way for further professional development and specialisation. Enrol now and get prepared to make a meaningful difference in the lives of patients and become a valued member of the healthcare community! Learning Outcomes of this Nursing Assistant Diploma Course: Master the role and responsibilities of a nursing assistant. Gain essential skills in nurse prescribing practices. Understand care planning, and record keeping thoroughly. Learn the legal and ethical aspects of medicine administration. Develop effective communication and patient care techniques. Enhance your ability to work within a multidisciplinary team. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 1: Nursing Assistant Diploma Module 01: Introduction to Nursing Assistant Module 02: Working in as a Nursing Assistant in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 04: Effective Communication Module 05: Health and Safety Module 06: Hygiene Module 07: Infection Control Module 08: Asepsis Module 09: Medication Administration Module 10: Understanding Immune System Module 11: Rest and Sleep Management Module 12: Mobility and Immobility Issues of Patients Module 13: Pain Management for Nurses Module 14: Nutrition Module 15: Fluid and Electrolyte Balance Module 16: Assisting with Elimination Module 17: Oxygenation Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Aspiring nurses Healthcare workers Care assistants Medical students Career changers Healthcare volunteers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Nursing Assistant - £17,000 to £23,000 Healthcare Assistant - £18,000 to £22,000 Senior Care Assistant - £19,000 to £25,000 Medication Technician - £20,000 to £26,000 Nurse Prescriber - £26,000 to £35,000 Care Planner - £22,000 to £28,000 Certificates CPD Accredited Digital Certificate Hard copy certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

Nursing Assistant Diploma - CPD Certified
Delivered Online On Demand20 hours
£12

Professional Certificate Course in Performance Appraisal and Development in Health and Care in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. After the successful completion of the course, you will be able to: Understand the meaning and importance of performance management and appraisal in health and social care organizations Identify the measures, challenges, and best practices of performance appraisal meetings Gain knowledge on NHS culture and the GP performance appraisal process, including benefits, targets, and problems encountered Familiarize with good practice guidelines, competency levels, and the staff appraisal framework within the NHS reward system Recognize the importance of employee retention and staff experience in healthcare organizations Learn about the specific challenges faced by pregnant healthcare workers and the guidelines and policies related to their leave and return to work Understand the concept of employee engagement and its impact on organizational performance Gain knowledge on the strategies for employee retention and tackling bullying and harassment in healthcare organizations. The Performance Appraisal and Development in Health and Care course is designed to provide students with a comprehensive understanding of performance management in health and social care organizations. The course covers a range of topics, including the importance of performance appraisal and development, the different types of appraisal methods, and how to design and implement effective performance appraisal systems. Students will also learn about the role of feedback in performance management, how to provide constructive feedback, and how to manage performance-related issues. In addition, the course covers topics such as performance improvement plans, coaching and mentoring, and development planning. Students will learn how to identify training and development needs for staff, how to design and implement development plans, and how to evaluate the effectiveness of development interventions. The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Performance Appraisal and Development in Health and Care - N Self-paced pre-recorded learning content on this topic. Performance Appraisal and Development in Health and Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Performance Appraisal and Development in Health and Care in London 2024
Delivered Online On Demand14 days
£57