With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Start Up and Grow Your Own Business course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Start Up and Grow Your Own Business course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a Start Up, as well as knowledge of the first steps in Start Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Start Up and Grow Your Own Business course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Start Up and Grow Your Own Business Bundle Course Course 01: Start Up and Grow Your Own Business Course 02: Level 7 Diploma in Operations Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 2 Diploma in Business Administration Course 07: Level 7 Diploma in Leadership and Management Course ***Others Included in this Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Start Up and Grow Your Own Business*** Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- ***Level 5 Diploma in Business Analysis*** Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage -------------- ***Level 7 Diploma in Facilities Management Course*** Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law -------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management -------------- ***Level 5 Diploma in Risk Management Course*** Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan -------------- ***Level 2 Diploma in Business Administration*** Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms -------------- ***Level 7 Diploma in Leadership and Management Course*** Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management -------------- Assessment Method After completing each module of the Start Up and Grow Your Own Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Start Up and Grow Your Own Business This course is ideal for anyone who wants to start up his own business. Requirements Start Up and Grow Your Own Business There are no specific requirements for this Start Up and Grow Your Own Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Start Up and Grow Your Own Business Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included
Register on the How to Become a Tour Guide today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The How to Become a Tour Guide is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The How to Become a Tour Guide Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the How to Become a Tour Guide, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Welcome to the Course 00:02:00 Who am I? 00:02:00 What are You Going to Learn? 00:11:00 Section 02: The Tourism Industry Trends 00:04:00 Different Kinds of Jobs 00:11:00 Definition 00:01:00 Different Tour 00:01:00 Pay 00:04:00 Section 03: Engaging with Customer Who are Your Customers? 00:05:00 Creating Great Experiences 00:12:00 How I Got Hundreds of Five Star Review 00:07:00 Tips & Tricks 00:03:00 How to Get People Like You 00:07:00 Section 04: Public Speaking Easier than You Think 00:02:00 Charisma 00:10:00 Practical Exercise 00:05:00 Tips & Tricks 00:04:00 Voice Exercise 00:04:00 Section 05: What to Talk about on Tour What to Talk about 00:15:00 How to Prepare Quickly for New Destination 00:08:00 Use Your Own Interest 00:01:00 Where to Find Fun Information 00:02:00 Section 06: Finding a Job Different Kinds of Jobs 00:02:00 Different Kinds of Organisation 00:04:00 Different Kinds of Tourist 00:03:00 What Do You Want? 00:02:00 How to Improve Your Chances of Finding a Job 00:08:00 How to Create Experience 00:02:00 Example Cover Letter 00:03:00 Job Interviews 00:09:00 Section 07: Problems on the Roads Hospital and Injury 00:05:00 Change of Plants 00:03:00 How to Handle Customer Complains 00:01:00 Bad News 00:04:00 Difficult People 00:05:00 Finding Your Way 00:02:00 Section 08: Different Destination Dealing with Languages 00:05:00 Dealing with Tourism Professional 00:05:00 Different Cultures 00:04:00 Tips and Money 00:02:00 Commissions 00:04:00 Section 09: Starting You Own Tourism Business Pros and Cons 00:05:00 Roadmap to Success 00:07:00 How I Did It 00:03:00 How My Boss Did It 00:03:00 Section 10: Becoming a Local Guide What is the Job? 00:02:00 Local Laws 00:02:00 Learn Your History 00:03:00 Learn by Doing 00:01:00 Make Connection 00:02:00 Section 11: Your First Trip Checklist What to Take 00:02:00 Meeting the Group 00:02:00 Introducing Yourself 00:02:00 First Info 00:02:00 Tour Busses 00:02:00 Checking into a Hotel 00:02:00 Dinner 00:01:00 Normal Days 00:06:00 Last Day 00:02:00 Section 12: Crash Course in Art History Classical Culture 00:06:00 Middle Ages 00:06:00 Symbolism 00:05:00 Renaissance 00:05:00 Baroque 00:09:00 Neoclassicism 00:02:00 Romanticism 00:03:00 From Impressionism to Now 00:06:00 Section 13: Creating Websites and Advertising Easy Way to Start a Website 00:04:00 Search Engine Optimisation 00:04:00 Booking System 00:02:00 Advertising 00:02:00 Review Sites 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview Advanced Communications & Public Speaking Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Advanced Communications & Public Speaking Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Public Speaking In One Hour Intro - TJ Walker's 1-Hour Public Speaking Presentation Skills Class 00:01:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:01:00 Avoiding the Initial Wrong Turn Most Speakers and Presenters Make 00:02:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunity 00:05:00 The Radical Yet Simple Solution to Finding Great Messages 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber 00:07:00 Building an Ethical Cheat Sheet Just for You@ 00:05:00 This Is the Do or Die Moment for Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech and Presentation 00:05:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:02:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00 Section 02: Persuasion in Business Communications Promo Video - Persuasion in Business Communications 00:01:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:03:00 Always Select Your Best Persuasion Opportunities and Environments 00:02:00 Learning Persuasion Skills to Beat the Naturals 00:01:00 Mapping Out Your Finish Line - In Advance! 00:02:00 Moving the Numbers Game to Your Favor 00:04:00 The Unique Advantage of Persuasion in the Business World 00:07:00 Never Bore With Data Dumps Again 00:02:00 Master the Process of NOT Telling People Too Much About Your Process 00:05:00 The 5 Key Messages for Your Persuasion Success 00:04:00 Your Secret Source of Winning Persuasion Messages 00:04:00 Persuade More By talking less 00:04:00 There is Nothing like Seeing Your Persuasion Messages in Text 00:01:00 More for You, By Not Talking About You 00:03:00 Here is How You Get People to Remember Your Messages 00:07:00 Ironing Out the Kinks in Your Persuasion Presentation 00:02:00 Mastering Persuasive Body Language 00:04:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:02:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:03:00 Persuasion That Takes 6 Months is Still Persuasion 00:04:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:04:00 Conquering Your Fear to Pitch Again 00:02:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:01:00 Conclusion You Are Now Ready to Persuade 00:02:00 Section 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills the Ultimate Workplace Soft Skills 00:01:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:02:00 Stacking the Listening Environment in Your Favor 00:04:00 The Telephone Listening Trap Will Never Catch You Again 00:02:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:01:00 Setting Just One Agenda Item Listening 00:03:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:01:00 It's Even Easier to Listen When You Do This 00:04:00 Technology Will Eat Your Brain Unless You Do This 00:05:00 Using Your Most Effective Body Language Tool 00:03:00 The Best Listening Body Language from the Neck Down 00:04:00 Reading the Speaker's Body 00:04:00 Connecting At the Emotional Level with Your Colleague to Hear All 00:02:00 Mastering the Art of NOT Interrupting 00:02:00 Engaging in Conversation at Just the Right Time 00:03:00 Strong Listening Creates Strong Reactions from You 00:01:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:02:00 Using the Magic of Pen and Paper Tools to Your Advantage 00:04:00 Summarizing the Conversation Is Great for You and Your Colleague 00:04:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:03:00 Conclusion - Your New Reputation as a Great Listener! 00:03:00 Section 04: Body Language in the Workplace Intro - Body Language in the Workplace 00:01:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:02:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:03:00 The Ultimate Tricky Body Language - Touching 00:02:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:03:00 Your Nerves Will Never Show Again in the Workplace 00:02:00 You'll Never Fall for These Body Language Myths Again 00:07:00 Here Is Exactly What to Do With Your Hands 00:06:00 The Composed, Confident Video Star 00:10:00 Never Spotlight Your Blunders and Mistakes Again 00:05:00 You are Now Ready for Prime Time TV 00:04:00 The Number 1 Tip for Curing Body Language Problems Is 00:05:00 The Real Way to Improve Your Body Language Confidence 00:02:00 Great Body Language for Your Presentations 00:11:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:04:00 Confident Briefing to Colleagues and Others 00:02:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:04:00 Use a TelePrompTer Like a Network News Anchor 00:08:00 Networking Like a Pro, Not a Wall Flower 00:03:00 Handshakes, Greetings and Hellos with Poise 00:04:00 Once Last Chance for a Body Language Personal Critique. 00:01:00 Making Sure Your Clothes are Communicating Your Positive Story 00:05:00 Your Body Language Partner - The Friendly Spotter 00:02:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:01:00
Course Overview Learn all the essential skills to become an expert in Therapy. From this comprehensive Aromatherapy Advanced Diploma course, you will be able to understand the principles of Therapy. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Aromatherapy Advanced Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Aromatherapy Advanced Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Aromatherapy Advanced Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Module: 01 Welcome to my course 00:01:00 Before we start 00:03:00 What is aromatherapy? 00:03:00 Where do plants have essential oils? 00:02:00 Why does the cost of essential oils vary so much? 00:02:00 What to look for when buying essential oils 00:06:00 How essential oils can be adulterated 00:05:00 I just bought some adulterated essential oils 00:04:00 Storing your essential oils 00:02:00 Best carrier oils for skin conditions and small areas 00:04:00 Dilution rates 00:07:00 What are think are the best carrier oils for massage 00:03:00 What on earth do these words mean? 00:01:00 Module: 02 If I only had lavender oil, what can I do with it? 00:08:00 A quick word about using lavender oil neat 00:02:00 Treating bites and stings with lavender 00:02:00 Lots of great ways to use lavender in your daily life 00:06:00 Module: 03 How does aromatherapy affect our minds and bodies? 00:07:00 What is the quickest base to get the oils absorbed into our bloodstreams? 00:02:00 How to increase your absorption rate even more 00:01:00 The garlic test 00:01:00 Module: 04 What you will learn in this section 00:02:00 The Steam and Water Distillation process 00:02:00 Cold expression 00:02:00 Solvent extraction 00:02:00 Carbon dioxide extraction 00:01:00 Enfleurage 00:01:00 Summary 00:03:00 Module: 05 Using essential oils safely is paramount 00:01:00 Some Good News For People With High Blood Pressure 00:01:00 Dealing with poisoning and skin reactions 00:06:00 A word about using citrus oils and photosensitivity 00:03:00 Oils that must be avoided in pregnancy and nursing mothers 00:01:00 What you should not do 00:01:00 Module: 06 Introduction to the ways to apply your aromatherapy 00:01:00 A Word About Aromatherapy Baths 00:02:00 Warm and Cold Compresses 00:04:00 Roller Balls 00:02:00 Bath and body products 00:01:00 Small topical creams, oils and lotions 00:01:00 Foot Baths 00:01:00 Steam Inhalation 00:02:00 Diffusers/inhalation 00:01:00 Full body massage 00:01:00 Room sprays 00:01:00 To summarize the best ways to apply aromatherapy for the various conditions 00:02:00 Module: 07 What we are going to go through from now on 00:02:00 Let's take a look at stress 00:02:00 A Handy List Of essential Oils For Emotional States 00:01:00 Stress and insomnia-which oils to use 00:08:00 What some studies say about helping anxiety and depression 00:03:00 Let's use this knowledge in a practical situation 00:06:00 Module: 08 Introduction 00:01:00 How to treat acute injuries 00:06:00 How to treat chronic pain 00:04:00 Headaches 00:02:00 How to treat arthritis 00:04:00 If I had just 1 essential oil to treat pain with, it would be this one 00:01:00 A 2018 Study on Knee Osteoarthritis Pain Using Lavender 00:01:00 A Study that increased Athletic Performance With Aromatherapy 00:01:00 Bruises 00:02:00 Varicose veins 00:02:00 Module: 09 Treating swelling, edema and cellulite 00:03:00 Module: 10 Treating Respiratory Disorders 00:04:00 Treating Sinusitis 00:02:00 Treating Asthma 00:02:00 Treating Chronic Bronchitis 00:01:00 Treating Hayfever 00:01:00 Treating allergies with the big 4 essential oils 00:01:00 Module: 11 Digestive disorders in general 00:04:00 Treating nausea 00:01:00 Treating Irritable Bowel Syndrome (IBS) 00:01:00 Treating Constipation 00:02:00 Treating Weight Loss 00:03:00 Module: 12 Treating Dysmenorrhea (painful periods) 00:02:00 Treating PMS 00:03:00 Treating Menopause 00:03:00 Module: 13 In general 00:01:00 A Handy List Of essential Oils For Skin Types 00:02:00 Treating Dermatitis/Eczema 00:03:00 Studies on using sandalwood for eczema and psoriasis 00:01:00 Psoriasis 00:02:00 Using tea tree for acne 00:02:00 Hair loss and scalp issues 00:02:00 Burns 00:03:00 Athletes foot 00:02:00 Scars 00:02:00 Wrinkles/anti-aging 00:02:00 Make your own anti-aging serum 00:01:00 Stretch marks oil 00:01:00 Hand sanitizer spray 00:01:00 Congratulations! 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Why should I learn unit testing? Why spend extra time writing code to test? Is manual testing not sufficient? Well, if you have these questions, then you are on the right course. Unit testing is a very valuable skill in the current development cycle. The purpose is to validate that each unit of the software code performs as expected. So, let's dive into it!
Do you know that aromatherapy has its roots in ancient history, and essential oils are an integral part of it? If you want to treat people's physical and emotional health conditions through aromatherapy and the therapeutical uses of essential oils, you can take this Clinical aromatherapy course. Whether you have a keen interest in essential oils and aromatherapy or want to pursue a career in aromatherapy, this course is a perfect choice for you. Throughout this Clinical aromatherapy course, we'll walk you through the fascinating world of essential oils and aromatherapy. This aromatherapy course is designed to teach you how to get the best clinical results of essential oils by combining them with the most effective carrier oils. If you want to extend your knowledge of the incredible healing benefits of essential oils and their best uses for aromatherapy, you should consider taking this Clinical aromatherapy course. What you'll learn: Gain sufficient knowledge of aromatherapy and essential oils Learn where certain plants produce essential oils Get an understanding of the dilution rates and learn about the best carrier oils for treating skin conditions and small areas Understand why lavender is considered the most versatile essential oil and familiarise with its various beneficial uses Get a solid understanding of the effects of aromatherapy on our physical and emotional well-being Learn about the various methods of extracting essential oils Familiarise with the important safety measures of essential oils Get a sweeping overview of the different techniques of aromatherapy application Expand your knowledge of various physical and mental conditions and disorders and learn how to treat them with aromatherapy Get a handy list of essential oils for different skin types Requirements When starting this aromatherapy course, you only need a keen interest in essential oils and how they can be best applied to help yourself and others. Who this course is for: People that love using essential oils and want to know how to get the best results by using aromatherapy from research-based information on essential oil studies Welcome to my aromatherapy course! Introduction FREE 00:01:00 Before we start FREE 00:03:00 What is aromatherapy 00:02:00 Where do certain plants have essential oils? 00:02:00 Why does the cost of essential oils vary so much? 00:02:00 What to look for when buying essential oils 00:06:00 How Essential Oils Can Be Adulterated 00:04:00 I just bought some fake 'pure' essential oils! 00:04:00 Storing your essential oils 00:02:00 Best carrier oils for skin conditions and small areas 00:03:00 Carrier Oils and what I think is the best for massage 00:03:00 Dilution Rates 00:07:00 What on earth do these words mean? 00:01:00 Lavender- The Most Versatile Oil Ever! If I only had lavender oil, what can I do with it? 00:08:00 A quick word about whether to use lavender neat (undiluted) or not. 00:01:00 Treating bites and stings with lavender 00:02:00 Lots of great ways to use lavender in your daily life. 00:06:00 Essential Oils-How they are absorbed into our bloodstream How does aromatherapy affect our minds and bodies? 00:07:00 What is the quickest base to get the E.O.s into your bloodstream? 00:02:00 How to increase your absorption rate even more 00:01:00 The garlic test 00:01:00 The various ways to extract essential oils What you will learn in this section 00:01:00 The Steam and Water Distillation process 00:02:00 Cold Expression 00:01:00 Solvent Extraction 00:02:00 Carbon Dioxide(CO2) Extraction 00:01:00 Enfleurage 00:01:00 Summary 00:03:00 Essential Oil Safety Using essential oils safely is paramount 00:01:00 Some Good News For People With High Blood Pressure 00:01:00 Dealing with poisoning and skin reactions 00:06:00 A word about using citrus oils and photosensitivity 00:03:00 Oils that must be avoided in pregnancy and nursing mothers. 00:01:00 What you should not do 00:01:00 The various way to apply aromatherapy Introduction to the ways to apply your aromatherapy 00:01:00 A Word About Aromatherapy Baths 00:02:00 Warm and Cold Compresses 00:04:00 Roller Balls 00:02:00 Bath and body products 00:01:00 Small topical creams, oils and lotions 00:01:00 Foot Baths 00:01:00 Steam Inhalation 00:01:00 Diffusers/inhalation 00:01:00 Full body massage 00:01:00 Room sprays 00:01:00 To summarize the best ways to apply aromatherapy for the various conditions 00:02:00 Helping stress and insomnia What we are going to go through from now on 00:01:00 Let's take a look at stress 00:02:00 A handy list of essential oils for emotional states 00:01:00 Using aromatherapy for stress and insomnia 00:07:00 What some studies say about helping anxiety and depression 00:03:00 Let's use this knowledge in a practical situation 00:05:00 Musculoskeletal System Disorders What you are going to learn in this section 00:01:00 How to treat acute injuries 00:06:00 How to treat chronic pain 00:03:00 Headaches 00:02:00 How to treat arthritis 00:04:00 If I had just 1 essential oil to treat pain with, it would be this one 00:01:00 A 2018 Study on Knee Osteoarthritis Pain Using Lavender 00:01:00 A Study that increased Athletic Performance With Aromatherapy 00:01:00 Bruises 00:02:00 Varicose veins 00:02:00 Lymphatic System Disorders Treating swelling, edema and cellulite 00:03:00 Respiratory System Disorders Treating Respiratory Disorders 00:02:00 Treating Sinusitis 00:01:00 Treating Asthma 00:02:00 Treating Chronic Bronchitis 00:01:00 Treating Hayfever 00:01:00 Treating allergies with the big 4 essential oils 00:01:00 Digestive System Disorders Digestive disorders in general 00:03:00 Treating nausea 00:01:00 Treating Irritable Bowel Syndrome (IBS) 00:01:00 Treating Constipation 00:02:00 Treating Weight Loss 00:02:00 Treating Female Reproductive Disorders Treating Dysmenorrhea (painful periods) 00:02:00 Treating PMS 00:02:00 Treating Menopause 00:03:00 Treating Skin Disorders Looking at treating certain skin conditions 00:01:00 A Handy List Of essential Oils For Skin Types 00:02:00 Treating Dermatitis/Eczema 00:02:00 Studies on using sandalwood for eczema and psoriasis 00:01:00 Treating Psoriasis 00:02:00 Studies using tea tree EO for acne 00:02:00 Treating hair loss and scalp issues 00:02:00 Treating Burns 00:03:00 Treating Scars 00:02:00 Treating Athletes Foot ( Tinea Pedis) 00:02:00 Some Studies Have Shown Effective Treatments With Wrinkles 00:02:00 Make your own anti-aging serum 00:01:00 Stretch Marks Oil 00:01:00 Hand Sanitizer Spray 00:01:00 Congratulations! You have completed the course. 00:01:00 Additional Resources Resources: Clinical aromatherapy course 00:00:00
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Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
mprove your career prospects with the "How to Become a Tour Guide" course, designed to kickstart your journey in the tourism industry. Whether you're looking to enhance your current job or start a new career, this course equips you with essential skills for success. In the UK, tourism contributes significantly to the economy, offering abundant opportunities for skilled guides like you. You'll develop practical skills in public speaking, customer interaction, and creating online presence for your tourism ventures. Each module covers vital aspects such as art history basics and navigating different destinations, preparing you for various challenges in the field. Whether your goal is to work with established tour companies or establish your own business, this course provides the foundation you need. Join us and discover how this course can transform your job life, turning your passion for storytelling and travel into a fulfilling career as a tour guide. 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This How to Become a Tour Guide is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the How to Become a Tour Guide course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this How to Become a Tour Guide Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Welcome to the Course 00:02:00 Who am I? 00:02:00 What are You Going to Learn? 00:11:00 Section 02: The Tourism Industry Trends 00:04:00 Different Kinds of Jobs 00:11:00 Definition 00:01:00 Different Tour 00:01:00 Pay 00:04:00 Section 03: Engaging with Customer Who are Your Customers? 00:05:00 Creating Great Experiences 00:12:00 How I Got Hundreds of Five Star Review 00:07:00 Tips & Tricks 00:03:00 How to Get People Like You 00:07:00 Section 04: Public Speaking Easier than You Think 00:02:00 Charisma 00:10:00 Practical Exercise 00:05:00 Tips & Tricks 00:04:00 Voice Exercise 00:04:00 Section 05: What to Talk about on Tour What to Talk about 00:15:00 How to Prepare Quickly for New Destination 00:08:00 Use Your Own Interest 00:01:00 Where to Find Fun Information 00:02:00 Section 06: Finding a Job Different Kinds of Jobs 00:02:00 Different Kinds of Organisation 00:04:00 Different Kinds of Tourist 00:03:00 What Do You Want? 00:02:00 How to Improve Your Chances of Finding a Job 00:08:00 How to Create Experience 00:02:00 Example Cover Letter 00:03:00 Job Interviews 00:09:00 Section 07: Problems on the Roads Hospital and Injury 00:05:00 Change of Plants 00:03:00 How to Handle Customer Complains 00:01:00 Bad News 00:04:00 Difficult People 00:05:00 Finding Your Way 00:02:00 Section 08: Different Destination Dealing with Languages 00:05:00 Dealing with Tourism Professional 00:05:00 Different Cultures 00:04:00 Tips and Money 00:02:00 Commissions 00:04:00 Section 09: Starting You Own Tourism Business Pros and Cons 00:05:00 Roadmap to Success 00:07:00 How I Did It 00:03:00 How My Boss Did It 00:03:00 Section 10: Becoming a Local Guide What is the Job? 00:02:00 Local Laws 00:02:00 Learn Your History 00:03:00 Learn by Doing 00:01:00 Make Connection 00:02:00 Section 11: Your First Trip Checklist What to Take 00:02:00 Meeting the Group 00:02:00 Introducing Yourself 00:02:00 First Info 00:02:00 Tour Busses 00:02:00 Checking into a Hotel 00:02:00 Dinner 00:01:00 Normal Days 00:06:00 Last Day 00:03:00 Section 12: Crash Course in Art History Classical Culture 00:06:00 Middle Ages 00:06:00 Symbolism 00:05:00 Renaissance 00:05:00 Baroque 00:09:00 Neoclassicism 00:02:00 Romanticism 00:02:00 From Impressionism to Now 00:06:00 Section 13: Creating Websites and Advertising Easy Way to Start a Website 00:04:00 Search Engine Optimisation 00:04:00 Booking System 00:02:00 Advertising 00:02:00 Review Sites 00:02:00