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Why should I learn unit testing? Why spend extra time writing code to test? Is manual testing not sufficient? Well, if you have these questions, then you are on the right course. Unit testing is a very valuable skill in the current development cycle. The purpose is to validate that each unit of the software code performs as expected. So, let's dive into it!

Do you know that aromatherapy has its roots in ancient history, and essential oils are an integral part of it? If you want to treat people's physical and emotional health conditions through aromatherapy and the therapeutical uses of essential oils, you can take this Clinical aromatherapy course. Whether you have a keen interest in essential oils and aromatherapy or want to pursue a career in aromatherapy, this course is a perfect choice for you. Throughout this Clinical aromatherapy course, we'll walk you through the fascinating world of essential oils and aromatherapy. This aromatherapy course is designed to teach you how to get the best clinical results of essential oils by combining them with the most effective carrier oils.  If you want to extend your knowledge of the incredible healing benefits of essential oils and their best uses for aromatherapy, you should consider taking this Clinical aromatherapy course. What you'll learn: Gain sufficient knowledge of aromatherapy and essential oils Learn where certain plants produce essential oils Get an understanding of the dilution rates and learn about the best carrier oils for treating skin conditions and small areas Understand why lavender is considered the most versatile essential oil and familiarise with its various beneficial uses Get a solid understanding of the effects of aromatherapy on our physical and emotional well-being Learn about the various methods of extracting essential oils Familiarise with the important safety measures of essential oils Get a sweeping overview of the different techniques of aromatherapy application Expand your knowledge of various physical and mental conditions and disorders and learn how to treat them with aromatherapy Get a handy list of essential oils for different skin types Requirements When starting this aromatherapy course, you only need a keen interest in essential oils and how they can be best applied to help yourself and others. Who this course is for: People that love using essential oils and want to know how to get the best results by using aromatherapy from research-based information on essential oil studies Welcome to my aromatherapy course! Introduction FREE 00:01:00 Before we start FREE 00:03:00 What is aromatherapy 00:02:00 Where do certain plants have essential oils? 00:02:00 Why does the cost of essential oils vary so much? 00:02:00 What to look for when buying essential oils 00:06:00 How Essential Oils Can Be Adulterated 00:04:00 I just bought some fake 'pure' essential oils! 00:04:00 Storing your essential oils 00:02:00 Best carrier oils for skin conditions and small areas 00:03:00 Carrier Oils and what I think is the best for massage 00:03:00 Dilution Rates 00:07:00 What on earth do these words mean? 00:01:00 Lavender- The Most Versatile Oil Ever! If I only had lavender oil, what can I do with it? 00:08:00 A quick word about whether to use lavender neat (undiluted) or not. 00:01:00 Treating bites and stings with lavender 00:02:00 Lots of great ways to use lavender in your daily life. 00:06:00 Essential Oils-How they are absorbed into our bloodstream How does aromatherapy affect our minds and bodies? 00:07:00 What is the quickest base to get the E.O.s into your bloodstream? 00:02:00 How to increase your absorption rate even more 00:01:00 The garlic test 00:01:00 The various ways to extract essential oils What you will learn in this section 00:01:00 The Steam and Water Distillation process 00:02:00 Cold Expression 00:01:00 Solvent Extraction 00:02:00 Carbon Dioxide(CO2) Extraction 00:01:00 Enfleurage 00:01:00 Summary 00:03:00 Essential Oil Safety Using essential oils safely is paramount 00:01:00 Some Good News For People With High Blood Pressure 00:01:00 Dealing with poisoning and skin reactions 00:06:00 A word about using citrus oils and photosensitivity 00:03:00 Oils that must be avoided in pregnancy and nursing mothers. 00:01:00 What you should not do 00:01:00 The various way to apply aromatherapy Introduction to the ways to apply your aromatherapy 00:01:00 A Word About Aromatherapy Baths 00:02:00 Warm and Cold Compresses 00:04:00 Roller Balls 00:02:00 Bath and body products 00:01:00 Small topical creams, oils and lotions 00:01:00 Foot Baths 00:01:00 Steam Inhalation 00:01:00 Diffusers/inhalation 00:01:00 Full body massage 00:01:00 Room sprays 00:01:00 To summarize the best ways to apply aromatherapy for the various conditions 00:02:00 Helping stress and insomnia What we are going to go through from now on 00:01:00 Let's take a look at stress 00:02:00 A handy list of essential oils for emotional states 00:01:00 Using aromatherapy for stress and insomnia 00:07:00 What some studies say about helping anxiety and depression 00:03:00 Let's use this knowledge in a practical situation 00:05:00 Musculoskeletal System Disorders What you are going to learn in this section 00:01:00 How to treat acute injuries 00:06:00 How to treat chronic pain 00:03:00 Headaches 00:02:00 How to treat arthritis 00:04:00 If I had just 1 essential oil to treat pain with, it would be this one 00:01:00 A 2018 Study on Knee Osteoarthritis Pain Using Lavender 00:01:00 A Study that increased Athletic Performance With Aromatherapy 00:01:00 Bruises 00:02:00 Varicose veins 00:02:00 Lymphatic System Disorders Treating swelling, edema and cellulite 00:03:00 Respiratory System Disorders Treating Respiratory Disorders 00:02:00 Treating Sinusitis 00:01:00 Treating Asthma 00:02:00 Treating Chronic Bronchitis 00:01:00 Treating Hayfever 00:01:00 Treating allergies with the big 4 essential oils 00:01:00 Digestive System Disorders Digestive disorders in general 00:03:00 Treating nausea 00:01:00 Treating Irritable Bowel Syndrome (IBS) 00:01:00 Treating Constipation 00:02:00 Treating Weight Loss 00:02:00 Treating Female Reproductive Disorders Treating Dysmenorrhea (painful periods) 00:02:00 Treating PMS 00:02:00 Treating Menopause 00:03:00 Treating Skin Disorders Looking at treating certain skin conditions 00:01:00 A Handy List Of essential Oils For Skin Types 00:02:00 Treating Dermatitis/Eczema 00:02:00 Studies on using sandalwood for eczema and psoriasis 00:01:00 Treating Psoriasis 00:02:00 Studies using tea tree EO for acne 00:02:00 Treating hair loss and scalp issues 00:02:00 Treating Burns 00:03:00 Treating Scars 00:02:00 Treating Athletes Foot ( Tinea Pedis) 00:02:00 Some Studies Have Shown Effective Treatments With Wrinkles 00:02:00 Make your own anti-aging serum 00:01:00 Stretch Marks Oil 00:01:00 Hand Sanitizer Spray 00:01:00 Congratulations! You have completed the course. 00:01:00 Additional Resources Resources: Clinical aromatherapy course 00:00:00

Master React and Redux with our comprehensive App Development Training course. Learn to build dynamic web applications, manage state, and integrate with backend services like Firebase. Ideal for aspiring UI/UX developers and frontend developers. Enroll now to start your journey in app development!

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

mprove your career prospects with the "How to Become a Tour Guide" course, designed to kickstart your journey in the tourism industry. Whether you're looking to enhance your current job or start a new career, this course equips you with essential skills for success. In the UK, tourism contributes significantly to the economy, offering abundant opportunities for skilled guides like you. You'll develop practical skills in public speaking, customer interaction, and creating online presence for your tourism ventures. Each module covers vital aspects such as art history basics and navigating different destinations, preparing you for various challenges in the field. Whether your goal is to work with established tour companies or establish your own business, this course provides the foundation you need. Join us and discover how this course can transform your job life, turning your passion for storytelling and travel into a fulfilling career as a tour guide. Become proficient in How to Become a Tour Guide by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your How to Become a Tour Guide mastery is not limited to only conceptual frameworks! This How to Become a Tour Guide will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the How to Become a Tour Guide, we will provide experts who will support and guide you. So, add this How to Become a Tour Guide to your cart and boost your personal and career development. In this How to Become a Tour Guide, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your How to Become a Tour Guide career. Enrolling in the How to Become a Tour Guide can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the How to Become a Tour Guide course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This How to Become a Tour Guide is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the How to Become a Tour Guide course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this How to Become a Tour Guide Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Welcome to the Course 00:02:00 Who am I? 00:02:00 What are You Going to Learn? 00:11:00 Section 02: The Tourism Industry Trends 00:04:00 Different Kinds of Jobs 00:11:00 Definition 00:01:00 Different Tour 00:01:00 Pay 00:04:00 Section 03: Engaging with Customer Who are Your Customers? 00:05:00 Creating Great Experiences 00:12:00 How I Got Hundreds of Five Star Review 00:07:00 Tips & Tricks 00:03:00 How to Get People Like You 00:07:00 Section 04: Public Speaking Easier than You Think 00:02:00 Charisma 00:10:00 Practical Exercise 00:05:00 Tips & Tricks 00:04:00 Voice Exercise 00:04:00 Section 05: What to Talk about on Tour What to Talk about 00:15:00 How to Prepare Quickly for New Destination 00:08:00 Use Your Own Interest 00:01:00 Where to Find Fun Information 00:02:00 Section 06: Finding a Job Different Kinds of Jobs 00:02:00 Different Kinds of Organisation 00:04:00 Different Kinds of Tourist 00:03:00 What Do You Want? 00:02:00 How to Improve Your Chances of Finding a Job 00:08:00 How to Create Experience 00:02:00 Example Cover Letter 00:03:00 Job Interviews 00:09:00 Section 07: Problems on the Roads Hospital and Injury 00:05:00 Change of Plants 00:03:00 How to Handle Customer Complains 00:01:00 Bad News 00:04:00 Difficult People 00:05:00 Finding Your Way 00:02:00 Section 08: Different Destination Dealing with Languages 00:05:00 Dealing with Tourism Professional 00:05:00 Different Cultures 00:04:00 Tips and Money 00:02:00 Commissions 00:04:00 Section 09: Starting You Own Tourism Business Pros and Cons 00:05:00 Roadmap to Success 00:07:00 How I Did It 00:03:00 How My Boss Did It 00:03:00 Section 10: Becoming a Local Guide What is the Job? 00:02:00 Local Laws 00:02:00 Learn Your History 00:03:00 Learn by Doing 00:01:00 Make Connection 00:02:00 Section 11: Your First Trip Checklist What to Take 00:02:00 Meeting the Group 00:02:00 Introducing Yourself 00:02:00 First Info 00:02:00 Tour Busses 00:02:00 Checking into a Hotel 00:02:00 Dinner 00:01:00 Normal Days 00:06:00 Last Day 00:03:00 Section 12: Crash Course in Art History Classical Culture 00:06:00 Middle Ages 00:06:00 Symbolism 00:05:00 Renaissance 00:05:00 Baroque 00:09:00 Neoclassicism 00:02:00 Romanticism 00:02:00 From Impressionism to Now 00:06:00 Section 13: Creating Websites and Advertising Easy Way to Start a Website 00:04:00 Search Engine Optimisation 00:04:00 Booking System 00:02:00 Advertising 00:02:00 Review Sites 00:02:00

Discover the art and science of aromatherapy with our Level 3 Diploma program. Gain comprehensive knowledge of essential oils, their therapeutic properties, and practical skills to promote holistic well-being. Enroll now to embark on a rewarding journey towards becoming a certified aromatherapist.

Fraud Prevention: A Guide for Small and Medium Sized Enterprises   Course Description   Copyright Ross Maynard 2021   Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and  30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy.   I hope you find the course helpful.     Key Learning Points  On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation     Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime  Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud  L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy     Pre-Course Requirements There are no pre-course requirements     Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

A comprehensive web development course that will help you understand 'why' things work and not just 'how'. Learn to write better code to boost your website traffic; know how to precision fix and tweak behavior and performance; improve your market penetration and your margins. Everything you need to know about the Critical Rendering Path, AJAX, and HTTP is right here at your fingertips.

This comprehensive course is tailored to equip beginners with a solid understanding of cyber security awareness, social engineering, network security, and online self-defense. Regardless of your prior experience in IT or cyber security, you will gain confidence in securely managing emails, files, mobile phones, computers, and browsing the Internet.

Create your own unique sunflower greeting cards in this Beginner's Watercolour class. Join me in this step-by-step class to create, draw and paint a 5x7" floral sunflower card!