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My popular 'Getting Started in Data Governance' course is making it's way across the pond!

Are you looking to enhance your Journalism skills? If yes, then you have come to the right place. Our comprehensive course on Journalism will assist you in producing the best possible outcome by mastering the Journalism skills. The Journalism course is for those who want to be successful. In the Journalism course, you will learn the essential knowledge needed to become well versed in Journalism. Our Journalism course starts with the basics of Journalism and gradually progresses towards advanced topics. Therefore, each lesson of this Journalism course is intuitive and easy to understand. Why would you choose the Journalism course from Compliance Central: Lifetime access to Journalism course materials Full tutor support is available from Monday to Friday with the Journalism course Learn Journalism skills at your own pace from the comfort of your home Gain a complete understanding of Journalism course Accessible, informative Journalism learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Journalism Study Journalism in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Journalism Course Curriculum Breakdown of the Journalism Course Module 01: Introduction and Principles Module 02: History and Development Module 03: Interviewing Module 04: Newspaper Module 05: News Writing, Production and Reporting Module 06: Television Module 07: Radio Module 08: Media Regulatory Bodies Module 09: Writing Skills for Journalists Module 10: Journalism law Module 11: Defamation Module 12: Journalism Ethics Module 13: Health and Safety for Journalists Module 14: Niche Journalism Module 15: Tips on Writing a Good Feature Story Module 16: Online and Freelance Journalism Module 17: Becoming a Journalist CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Journalism course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Journalism. Requirements To enrol in this Journalism course, all you need is a basic understanding of the English Language and an internet connection. Career path The Journalism course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Journalism. Journalist: £22,000 to £45,000 per year Editor: £25,000 to £50,000 per year Content Writer: £20,000 to £40,000 per year News Producer: £25,000 to £50,000 per year Public Relations Specialist: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Overview News Writing: Journalism 101 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this News Writing: Journalism 101 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Grow Your Business by Making an Online Community Lesson 01: Introduction to Building Online Communities 00:04:00 Lesson 02: A Bit About Maruxa Murphy 00:02:00 Lesson 03: Create a Strategic Foundation for Your Community 00:06:00 Lesson 04: Step 1 - The 3 V's - Vision, Voice and Values 00:05:00 Lesson 05: Step 2 - Create Experiential Value 00:02:00 Lesson 06: Step 3 - Your Profit Path 00:10:00 Lesson 07: Step 4 - The Offer 00:03:00 Lesson 08: Step 5 - Building Your Community 00:06:00 Lesson 09: Step 6 - Activate Your Community 00:04:00 Lesson 10: How Often Do I Post 00:02:00 Lesson 11: How Do I Staff My Community 00:02:00 Lesson 12: What are Some Awesome Content (and Post) Ideas 00:03:00 Lesson 13: Should I Consider Doing Live Events in My Community 00:02:00

Do you experience sudden slowdowns in your computer's performance, notwithstanding when you just have maybe a couple programs running? Have you seen a slack in your web surfing, despite the fact that you have a fast broadband connection? This is most likely because spyware or adware is taxing your framework, backing things off for you while sending data you may not need to be sent to places you probably don't need it sent to. The terrible news is that this stuff is everywhere now, including coming from sites of reputable companies that you have chosen to do business with. The best news is that our PC Safety Diploma helps you to malware-proof your PC. Course Highlights Certified PC Safety Diploma is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified PC Safety Diploma into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified PC Safety Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified PC Safety Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified PC Safety Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 00:30:00 Glossary of Terms 01:00:00 Mock Exam Final Exam

About this Virtual Instructor Led Training (VILT) Asia Pacific is set to be the largest and fastest growing Hydrogen market globally. This growth is driven by decarbonisation of energy-use, ammonia production and rising demand of fuel cell electric vehicles. Hydrogen as a fuel has outstanding energy carrying capacity and many application possibilities ranging from Petroleum refinery, Ammonia and Methanol production, Transportation and Power generation. Although the current petrochemical market segment will remain strongest in the near future, it is the transport and power sector which spurs the vision of a massive market takeoff in the next decade. The ever-rising share of renewable energies require flexible and scalable storage solutions, which in turn offers many additional revenue streams beyond pure electricity sales. Adding to this the strong impetus towards decarbonization of the transport sector from cars, trucks, trains to ships and even airplanes creates the breed for an exciting and yet untapped market potential. This course aims to clarify and assess the hydrogen business case along its value chain and versatile market applications. Training Objectives Understanding current hydrogen market status and recent developments Major drivers and inhibitors influencing the growth of the market Understanding and comparing various production technology processes Challenges and solutions in transport, distribution and storage of hydrogen Mapping the many petrochemical, energy and transport applications Analyse business cases from around the world and understand their economics Target Audience Project developers Equipment Manufacturers Oil, Gas and Petrochemical sector companies IPPs and utilities Transport sector companies and port operators Policy makers and regulators Investors and lenders Course Level Basic or Foundation Training Methods The VILT will be delivered online in 4 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. Trainer Your expert course leader is an internationally renowned energy communicator and business educator, focused on the interconnected clean energy transition topics of renewable power, energy storage, energy system electrification and hydrogen. His own independent technology tracking, market assessment and opportunity/risk analysis is delivered to clients through a mix of business advisory work, commissioned content, small-group training (online & in-person), and one-to-one executive coaching (online). In the hydrogen sector, he is currently lead consultant and trainer to the World Hydrogen Leaders network, and writer of their 'This Week in Hydrogen' news column. He is also co-presenter of the 'New Energy Chinwag' podcast, which regularly covers hydrogen-related issues. During more than 15 years as an independent energy expert, he has helped companies from large multinationals to innovative start-ups - totalling assignments in over 30 countries across 5 continents. Most recently, he has presented clean energy training in locations as diverse as Singapore, the UK, South Africa, The Philippines, the USA, Mexico, Spain and Dubai - and, in recent times of course, online to international audiences from across the world. Prior to this, he was Research Director for over 10 years at Informa, a $9 billion business intelligence provider; where he drove new market identification, analysis and project deployment work, and managed teams in the UK and US. He has a strong science background, holding a 1st Class Honours degree in Natural Sciences from the University of Cambridge, a PhD in Earth Sciences and a further Diploma in Economics & Sustainability from the UK's Open University. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Give a compliment to your career and take it to the next level. This TV Presenter: Mastering the Art of Presenting will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this TV Presenter: Mastering the Art of Presenting will help you keep ahead of the pack. The TV Presenter: Mastering the Art of Presenting incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this TV Presenter: Mastering the Art of Presenting will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the TV Presenter: Mastering the Art of Presenting, you can equip yourself with the essentials to keep you afloat into the competition. Along with this TV Presenter: Mastering the Art of Presenting course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This TV Presenter: Mastering the Art of Presenting Bundle Consists of the following Premium courses: Course 01: TV Presenter Online Course Course 02: Journalism Course 03: Journalism: News Writing Fundamentals Course 04: Proofreading & Copyediting Course 05: Media and Public Relations Course 06: International Development Studies Course 07: Eloquence Course: Discover Your Confident and Powerful Voice Course 08: Document Control Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: TV Presenter Online Course Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques Course 02: Journalism Module 01: Introduction and Principles of Journalism Module 02: History and Development of Journalism Module 03: Interviewing Module 04: Newspaper Journalism Module 05: News Writing, Production and Reporting Module 06: Television Journalism Module 07: Radio Journalism Module 08: Media Regulatory Bodies Module 09: Writing Skills for Journalists Module 10: Journalism law Module 11: Defamation Module 12: Journalism Ethics Module 13: Health and Safety for Journalists Module 14: Niche Journalism Module 15: Tips on Writing a Good Feature Story Module 16: Online and Freelance Journalism Module 17: Becoming a Journalist Course 03: Journalism: News Writing Fundamentals Section 01: Introduction Section 02: Essential English Section 03: Writing Headlines Section 04: Writing Intros Section 05: Using Quotations Section 06: Structure Section 07: Conclusion Course 04: Proofreading & Copyediting Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Proofreading on Paper Module 05: Proofreading On-Screen Module 06: Copy-Editing Basics Module 07: Copy-Editing - The Use of Language Module 08: Copy-Editing - Checking Accuracy and Facts Module 09: Copy-Editing - The Beginning and The End Module 10: Copy-Editing - Legal Checks Module 11: Finding Work and Developing Your Career Course 05: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications Course 06: International Development Studies Module 01: Measurement and Morality in International Development Module 02: Governance and Development Module 03: Global Health and Development Module 04: Gender and Development Module 05: Global Poverty, Inequality and Development Module 06: Economic Development Module 07: Environment and Development Module 08: Innovation and Technology Module 09: International Migration and Development Module 10: Theories of Development and Globalisation Module 11: An International Development Actor Course 07: Eloquence Course: Discover Your Confident and Powerful Voice Module 01: Introduction Module 02: Impress Hook Your Audience Module 03: Eloquence Choose Your Word Wisely Part 01 Module 04: Eloquence Choose Your Word Wisely Part 02 Module 05: Eloquence Choose Your Word Wisely Part 03 Module 06: Impress Build Relationships Module 07: Eloquence Master Your Tone of Voice Part 01 Module 08: Eloquence Master Your Tone of Voice Part 02 Module 09: Eloquence Master Your Tone of Voice Part 03 Module 10: Eloquence Master Your Tone of Voice Part 04 Module 11: Impress Convince with Your Voice Module 12: Impress Command with Your Body Module 13: Impress Answer Any Question Course 08: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 09: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this TV Presenter bundle. Requirements This TV Presenter: Mastering the Art of Presenting course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Media and Journalism is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Media and Journalism and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 8 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction and Principles of Journalism Introduction and Principles of Journalism 00:18:00 Module 02: History and Development of Journalism History and Development of Journalism 00:20:00 Module 03: Interviewing Interviewing 00:35:00 Module 04: Newspaper Journalism Newspaper Journalism 00:30:00 Module 05: News Writing, Production and Reporting News Writing, Production and Reporting 00:20:00 Module 06: Television Journalism Television Journalism 00:37:00 Module 07: Radio Journalism Radio Journalism 00:37:00 Module 08: Media Regulatory Bodies Media Regulatory Bodies 00:31:00 Module 09: Writing Skills for Journalists Writing Skills for Journalist 00:41:00 Module 10: Journalism law Journalism law 00:35:00 Module 11: Defamation Defamation 00:20:00 Module 12: Journalism Ethics Journalism Ethics 00:17:00 Module 13: Health and Safety for Journalists Health and Safety for Journalists 00:38:00 Module 14: Niche Journalism Niche Journalism 00:24:00 Module 15: Tips on Writing a Good Feature Story Tips on Writing a Good Feature Story 00:32:00 Module 16: Online and Freelance Journalism Online and Freelance Journalism 00:16:00 Module 17: Becoming a Journalist Becoming a Journalist 00:29:00

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Introduction: It is a well known thought that awful word gets out quicker than uplifting news. At the point when a client experiences a terrible assistance, such an individual is destined to enlighten ten others concerning their awful encounters. Consequently, the requirement for appropriate grumblings dealing with as a recuperation cycle. Appropriate grievances dealing with considers another opportunity to put things ideal for your clients. By and large, the client is vital, and losing one could bring about you losing some more. You are required to deliberately tune in to the client, confess your flaws, acknowledge duty, apologize to them and attempt to determine their issues. Notwithstanding, whatever is done to determine such issues ought to be satisfactory inside your organization rules and approaches. It is basic to consider grumblings to be openings, to cause clients to rest easy thinking about your items and administrations and furthermore create rehash business. Something else to note is that, when objections are not dealt with as expected, it could represent the moment of truth your business. To evade this, this course will manage you towards better grievances dealing with methodology. What You Will Learn: Why grievance dealing with is useful for business The impacts of grievance dealing with on consumer loyalty Step by step instructions to viably deal with client grumblings The significance of legitimate objections taking care of Advantages of Taking This Course Include: Finding out about more compelling manners by which to deal with objections Understanding that inability to appropriately deal with client grievances may make clients blacklist your organization Understanding the lengths that you can go to satisfy your clients

Organising and Chairing Meetings Certification Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson. In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict. You Will Learn: What constitutes a business meeting and why they are necessary The main types of meetings you might have to chair, including decision-making and consultation meetings The role of the chairperson in a meeting and how they can facilitate rather than dominate proceedings What makes a good meeting agenda and how they should be used during meetings Benefits of Taking This Course: If you are responsible for chairing meetings as part of your job, you will benefit from the practical strategies in this course If you are responsible for taking minutes during meetings, this course will help you gain a broader appreciation of the context in which a meeting usually takes place This course will benefit anyone who needs to attend meetings but is unsure what to expect, as it provides an overview of how they are typically structured If you ever serve in a mediation role that requires diplomacy and tact, you will benefit from learning the communication skills outlined in this course