640 News courses in London delivered Online

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

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Introduction: It is a well known thought that awful word gets out quicker than uplifting news. At the point when a client experiences a terrible assistance, such an individual is destined to enlighten ten others concerning their awful encounters. Consequently, the requirement for appropriate grumblings dealing with as a recuperation cycle. Appropriate grievances dealing with considers another opportunity to put things ideal for your clients. By and large, the client is vital, and losing one could bring about you losing some more. You are required to deliberately tune in to the client, confess your flaws, acknowledge duty, apologize to them and attempt to determine their issues. Notwithstanding, whatever is done to determine such issues ought to be satisfactory inside your organization rules and approaches. It is basic to consider grumblings to be openings, to cause clients to rest easy thinking about your items and administrations and furthermore create rehash business. Something else to note is that, when objections are not dealt with as expected, it could represent the moment of truth your business. To evade this, this course will manage you towards better grievances dealing with methodology. What You Will Learn: Why grievance dealing with is useful for business The impacts of grievance dealing with on consumer loyalty Step by step instructions to viably deal with client grumblings The significance of legitimate objections taking care of Advantages of Taking This Course Include: Finding out about more compelling manners by which to deal with objections Understanding that inability to appropriately deal with client grievances may make clients blacklist your organization Understanding the lengths that you can go to satisfy your clients

Organising and Chairing Meetings Certification Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson. In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict. You Will Learn: What constitutes a business meeting and why they are necessary The main types of meetings you might have to chair, including decision-making and consultation meetings The role of the chairperson in a meeting and how they can facilitate rather than dominate proceedings What makes a good meeting agenda and how they should be used during meetings Benefits of Taking This Course: If you are responsible for chairing meetings as part of your job, you will benefit from the practical strategies in this course If you are responsible for taking minutes during meetings, this course will help you gain a broader appreciation of the context in which a meeting usually takes place This course will benefit anyone who needs to attend meetings but is unsure what to expect, as it provides an overview of how they are typically structured If you ever serve in a mediation role that requires diplomacy and tact, you will benefit from learning the communication skills outlined in this course

Writing is not only a professional skill but also a means of self-expression and personal growth. This course bundle provides a nurturing environment for you to explore your creativity, refine your writing style, and confidently express your thoughts and ideas. Unleash your unique voice and tap into your creative potential. Whether you're a seasoned writer or just starting your journey, this Proofreading, Copy Editing, Copywriting & Creative Writing course bundle equips you with essential skills that are highly sought after in today's professional landscape. From proofreading and copyediting to copywriting and creative writing, you'll develop a diverse skill set that enhances your employability and opens doors to a wide range of career opportunities. By mastering the art of proofreading, you'll become a proficient communicator, ensuring your messages are delivered flawlessly. Whether you're crafting persuasive copy, writing compelling essays, or reporting the latest news, your refined language skills will captivate audiences and leave a lasting impact. Meticulous proofreading and copy-editing skills enhance the quality of your writing, showcasing your professionalism and meticulousness. In today's competitive market, this attention to detail can be a game-changer. The course bundle comprises of the following eight comprehensive courses: Copyediting & Proofreading Creative Writing Copywriting Course English: Spelling, Punctuation, and Grammar Essay Writing in English Newspaper Journalism & Report Writing Touch Typing Essentials Document Control Learning Outcomes: Develop proficient proofreading and copyediting techniques. Cultivate your creativity and hone your skills in creative writing. Master the art of persuasive and impactful copywriting. Strengthen your grasp of English spelling, punctuation, and grammar. Acquire the skills to craft compelling essays in English. Gain proficiency in newspaper journalism and report writing. Copyediting & Proofreading: Enhance your precision in language, ensuring error-free documents with a sharp eye for detail. Creative Writing: Immerse yourself in the art of storytelling, unleash your imagination, and create captivating narratives. Copywriting Course: Learn the art of persuasive writing and create compelling content that captivates your audience. English: Spelling, Punctuation, and Grammar: Master the foundations of the English language, ensuring accurate communication. Essay Writing in English: Enhance your essay writing skills, express your thoughts eloquently, and construct coherent arguments. Newspaper Journalism & Report Writing: Develop the skills necessary to craft engaging news articles and informative reports. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring writers seeking to refine their skills and explore various writing genres. Professionals looking to enhance their language proficiency and writing abilities. Individuals interested in pursuing a career in editing, proofreading, copywriting, or journalism. Students aim to strengthen their language skills for academic success. Career path Proofreader: £20K to £35K/year. Copy Editor: £22K to £40K/year. Copywriter: £25K to £45K/year. Content Writer: £20K to £35K/year. Journalist: £25K to £45K/year. Editorial Assistant: £18K to £25K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Start your teaching career now. Self study, virtual and classroom courses. Are you ready to embark on an exciting journey into the world of teaching and training? Whether you aspire to teach in the Further Education & Skills Sector or deliver training in the workplace, our Level 3 Award in Education and Training (formerly known as PTLLS) is your gateway to success.

With so many different diets and eating fads out there, sometimes it’s hard to separate fact from fiction. The good news is, the science behind our nutrition doesn’t change with trends, and once you have a deeper understanding of how various diets support their claims, you will be empowered to make smarter and healthier decisions. This course was created by the National Academy of Sports Medicine (NASM), which for over 30 years has built its reputation on evidence-based recommendations that adhere to rigorous scientific standards. More than 20 experts in nutrition, psychology and behavior change were consulted to provide the most reliable guidance for people of varying ages, ethnicities, backgrounds, food preferences, and goals.

Parents workshop for teen mental health, suitable for parents of teens and preteens - covering depression, anxiety, general mental health, how to cope with exam stress, bullying and an overview of eating disorders and some other conditions

Clinical coach standardisation events

Essential Skills for Positive Project Leadership How can you approach a difficult conversation to achieve the desired outcome? This video addresses the importance of having a plan when a conversation with a project stakeholder may be difficult and involve bad news, major changes, or a performance issue. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.