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Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a dynamic journey in Journalism with our comprehensive course. From exploring its history, understanding laws, to mastering different media platforms and ethical dilemmas, this program prepares you to excel in the fast-evolving world of journalism.

Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified course you will get 20 CPD Accredited PDF Certificates, Hard Copy Certificate of Mechanical Engineering and our exclusive student ID card absolutely free. 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By completing this Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skills. Enrol in MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified bundle today and take the first step towards achieving your goals and dreams. Why buy this MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified course? Free CPD Accredited Certificate upon completion of Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified Get a free student ID card with Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified Lifetime access to the Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified course materials Get instant access to this Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified course Learn Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified from anywhere in the world 24/7 tutor support with the Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified course. Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified is an entirely online, interactive lesson with voiceover audio. Start your learning journey straightaway with our MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified Training! MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified course is ideal for: Students seeking mastery in Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified Professionals seeking to enhance Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified skills Individuals looking for a Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified-related career. Anyone passionate about Mechanical, Electrical, and Plumbing (MEP) Training - CPD Certified Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This MEP Engineering: Mechanical, Electrical, and Plumbing - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Express Your Creative Writing - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ever dreamt of weaving worlds with words, captivating audiences with your characters, or crafting stories that resonate? In the UK, the creative writing industry is booming, with a market value exceeding £15 billion. But where do you begin? This comprehensive Creative Writing bundle offers a roadmap to your literary aspirations. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Express Your Creative Writing bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Express Your Creative Writing Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. 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Start your learning journey straightaway with our Express Your Creative Writing Training! Express Your Creative Writing premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Express Your Creative Writing is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Express Your Creative Writing course. After passing the Express Your Creative Writing exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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***24 Hour Limited Time Flash Sale*** Proofreading & Copy Editing Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Proofreading & Copy Editing Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Proofreading & Copy Editing Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Proofreading & Copy Editing Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Proofreading & Copy Editing Diploma Career Bundle: Course 01: Proofreading & Copyediting - CPD Accredited Course 02: Proofreading and Copy Editing Skills Training Course 03: Proofreading and Editing Masterclass Course 04: Proofreading Basics Course 05: Proofreading Hacks Course 06: Proposal Writing and Document Proofreading Course 07: Freelance Masterclass - Become An Expert Copywriter Course 08: B2B Copywriter Course 09: English Writing Perfection Course Course 10: Explore the Fundamentals of English Tenses Course 11: Introduction to English Spelling, Punctuation, and Grammar Training Course 12: 200 Common English Idioms and Phrases Course 13: Creative Writing Complete Course Course 14: Essay Writing in English Course 15: Poetry Writing Course 16: Novel Writing and Publishing Course 17: Crime Fiction Writing Certificate Level 2 Course 18: Playwriting and Screenwriting Course Course 19: Script Writing Course 20: Content Writing & Copy Writing For SEO and Sales Course 21: Researching & Report Writing Course 22: Bid Writing Course 23: Effective Email Writing Course 24: Report Writing Course 25: News Writing: Journalism 101 Course 26: Medical Writing Course 27: Diploma in Effective Writing Skills Course 28: Modern Copywriting Techniques Course 29: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! 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Freelance editor Technical writer Content creator Copywriter Proofreader Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Strategic Learning and Development Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Level 7 Advanced Diploma in Strategic Learning and Development career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Level 7 Advanced Diploma in Strategic Learning and Development course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Level 7 Advanced Diploma in Strategic Learning and Development and our exclusive student ID card absolutely free. 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Free CPD Accredited Certificate upon completion of Level 7 Advanced Diploma in Strategic Learning and Development Get a free student ID card with Level 7 Advanced Diploma in Strategic Learning and Development Lifetime access to the Level 7 Advanced Diploma in Strategic Learning and Development course materials Get instant access to this Level 7 Advanced Diploma in Strategic Learning and Development course Learn Level 7 Advanced Diploma in Strategic Learning and Development from anywhere in the world 24/7 tutor support with the Level 7 Advanced Diploma in Strategic Learning and Development course. Level 7 Advanced Diploma in Strategic Learning and Development is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Level 7 Advanced Diploma in Strategic Learning and Development Training! Level 7 Advanced Diploma in Strategic Learning and Development premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 7 Advanced Diploma in Strategic Learning and Development is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 7 Advanced Diploma in Strategic Learning and Development course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 7 Advanced Diploma in Strategic Learning and Development exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. 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Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included

Boost your writing career with a Creative Writing and Business Writing course. Master the art of storytelling, character development, and creative expression, while also gaining essential skills for professional business writing, including email communication, reports, and proposals. This course helps you balance creativity and professionalism, opening doors to diverse writing opportunities in both creative and corporate environments.

Did you know that around 2 million people get sick from foodborne illnesses every year in the UK alone? Sounds scary, right? But here's the good news! You can be part of the solution if you have knowledge of Food Safety. This Level 5 Diploma in HACCP Food Safety equips you with the knowledge and skills to become a champion for Food Safety, protecting health and preventing harm, one plate at a time! Imagine this: You confidently identify hazards in kitchens, implement robust HACCP systems, and oversee food safety like a pro. This course unlocks your inner Food Safety ninja, teaching you everything from identifying contamination risks to setting critical control points and monitoring procedures. You'll learn to handle any Food Safety situation with confidence, ensuring Food Safety and quality. Learn to assess Food Safety risks, set critical limits, implement corrective actions in Food Safety, and become the hero of your local restaurant, cafeteria, or supermarket. You'll even explore HACCP Food Safety alternatives, making you a well-rounded Food Safety expert. Don't wait! Enrol now and join the fight for Food Safety! Your future career in food safety, and the health of countless people, awaits. Package Details: Dive deep into HACCP principles and gain the knowledge to ensure Food Safety practices in any food service setting. Access dynamic online modules to solidify your understanding and develop practical skills. Study at your own pace and schedule, with 24/7 access to course materials and dedicated learner support. Learn anytime, anywhere from any smart device, making your studies fit seamlessly into your busy life. Earn a Level 5 Diploma, recognised by employers and industry bodies, demonstrating your commitment to food safety excellence. Learning Outcomes: Master food safety hazards & controls. Design & implement robust HACCP Food Safety plans. Ensure top-notch food hygiene standards. Protect consumers & boost brand reputation. Elevate career in food industry leadership. Level 5 Diploma in HACCP Food Safety Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1 - Hazard Analysis Module 07: Principle 2 - Critical Control Points Module 08: Principle 3 - Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Certificate of Achievement CPD Accredited Certificate Elevate your food safety expertise and protect your business. This CPD-accredited certificate showcases your mastery of HACCP principles, from hazard identification to robust system implementation. Earn your instant PDF download for just £4.79 or receive a hard copy certificate delivered to your door for £9.99. Upgrade your career and ensure the safety of every dish. Endorsed Certificate of Achievement from the Quality Licence Scheme Enahnce your food safety expertise and safeguard your business with an endorsed certificate of achievement from the Quality Licence Scheme (QLS), recognising your mastery of HACCP principles. This prestigious credential, delivered free to your door (international postage £10), showcases your commitment to food safety excellence and opens doors to new career opportunities. Endorsement Gain confidence in your food safety expertise with this QLS-endorsed Level 5 Diploma. The Quality Licence Scheme, a respected UK authority, recognises this course for its high-quality training and adherence to rigorous standards. This endorsement assures employers and clients that you possess the knowledge and skills to implement robust HACCP systems, ensuring food safety throughout the supply chain. Who is this course for? This course will be especially helpful for: Food production workers and supervisors Food handlers Quality assurance managers HACCP Food Safety Team leaders Food safety auditors and consultants Requirements To enrol in this Level 5 Diploma in HACCP Food Safety, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Our course will prepare you for a range of careers, including: Food Safety Officer: £25,000 to £40,000 per year Quality Assurance Manager (Food Industry): £30,000 to £50,000 per year HACCP Coordinator: £22,000 to £35,000 per year Food Safety Consultant: £35,000 to £60,000 per year Compliance Manager (Food Industry): £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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Register on the Android App Development today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Android App Development course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Android App Development Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Android App Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Setup Module 01: Download and install android Studio on Windows 00:16:00 Module 02: Hello World Project 00:13:00 Unit 02: Basic Views and Layouts Module 01: Constraint Layout 00:10:00 Module 02: TextView 00:14:00 Module 03: Buttons 00:13:00 Module 04: EditText or Plain Text 00:09:00 Module 05: ImageView 00:18:00 Module 06: Currency Converter App 00:01:00 Module 07: Currency Converter App Solution 00:15:00 Unit 03: Java basics Module 01: Hello World JAVA 00:04:00 Module 02: Java DataTypes 00:10:00 Module 03: Arrays in java 00:09:00 Module 04: HashMaps 00:05:00 Module 05: Classes and Objects 00:20:00 Module 06: Loops 00:09:00 Module 07: Inheritance Concept 00:15:00 Module 08: Inheritance Implementation 00:16:00 Module 09: Static Keyword 00:10:00 Unit 04: Layouts and Media Module 01: Theme Demo 00:19:00 Module 02: Linear Layout 00:17:00 Module 03: Media Player 00:10:00 Module 04: Video View 00:13:00 Unit 05: Activities and Passing Data Module 01: Actvities 00:22:00 Module 02: Activity Life Cycle 00:13:00 Unit 06: ListView and RecyclerView Android Module 01: ListView 00:12:00 Module 02: Recyclerview 00:38:00 Module 03: Problem solution 00:04:00 Unit 07: Google News App Module 01: Fetching posts 00:32:00 Module 02: Completing Google News App 00:36:00 Unit 08: Databases Module 01: Shared Preferences and SQLITE database 00:26:00 Module 02: Firebase 00:30:00 Unit 09: Whatsapp Module 01: Firebase Authentication part 1 00:17:00 Module 02: Firebase Authentication part 2 00:23:00 Module 03: ViewPager 00:35:00 Module 04: Adding Users and Uploading Profile Pic 00:49:00 Module 05: Output of hardwork 00:08:00 Module 06: Autologin and Profile Pic Settings 00:15:00 Module 07: Displaying Users 00:51:00 Module 08: Message Activity 00:21:00 Module 09: Sending Message 00:18:00 Module 10: Displaying Messages 00:48:00 Module 11: SIGN OUT 00:11:00 Module 12: ISSUES FIXED 00:09:00 Module 13: Showing users with us have some chat 00:24:00 Module 14: User Online, offline. 00:38:00 Unit 10: Video calling Module 01: Calls fragment 00:16:00 Module 02: Webrtc 00:06:00 Module 03: Adding sinch to our project 00:40:00 Module 04: Finalizing whatsapp 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.