Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It&#39;s important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">1 Day</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Enquire for more information</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - </span><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation&#39;s culture.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Workshop Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Emotional Intelligence?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Why MUST we ALL use it at work (and in our personal lives, too)?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our Moccasin Approach&reg;, and how does it link to EI, work, and relationships?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Empathy, and why do we split it into three different types?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">EI and assertiveness are why we must be firm and fair but still use empathy.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Balancing our needs, Team needs, EI and Organisational needs.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The challenges of using EI and why ALL of us must be Authentic.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Creating the evidence to spread psychological safety across the organisation.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How the Self-Fulfilling Prophecy works for (or against) EI.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Create your own Core Management Principles based on our logic-driven approach.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It's important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.
In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.
Why? - From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?
Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.
When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.
Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation's culture.
Workshop Content
What is Emotional Intelligence?
Why MUST we ALL use it at work (and in our personal lives, too)?
What is our Moccasin Approach®, and how does it link to EI, work, and relationships?
What is Empathy, and why do we split it into three different types?
EI and assertiveness are why we must be firm and fair but still use empathy.
Balancing our needs, Team needs, EI and Organisational needs.
The challenges of using EI and why ALL of us must be Authentic.
Creating the evidence to spread psychological safety across the organisation.
How the Self-Fulfilling Prophecy works for (or against) EI.
What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?
Create your own Core Management Principles based on our logic-driven approach.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development, 

The Moccasin Manager

Introductory daily rate. 

Registered charities and non profits only.

Non profits only.

Southampton

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we&rsquo;ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes:</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Changing your mindset</li><li fr-original-style="" style="box-sizing: border-box;">Unconscious bias</li><li fr-original-style="" style="box-sizing: border-box;">Emotional Intelligence</li><li fr-original-style="" style="box-sizing: border-box;">Planning (not scripting)</li><li fr-original-style="" style="box-sizing: border-box;">Monologue vs dialogue</li><li fr-original-style="" style="box-sizing: border-box;">Questioning skills</li><li fr-original-style="" style="box-sizing: border-box;">Listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Solution- finding</li></ul>

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes:
Changing your mindset
Unconscious bias
Emotional Intelligence
Planning (not scripting)
Monologue vs dialogue
Questioning skills
Listening skills
Solution- finding

Sterling Training

Conflict Resolution

Conflict Management

Communication Skills

Holding Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Aims:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying risk and vulnerability to abuse and neglect</li><li fr-original-style="" style="box-sizing: border-box;">Making safeguarding personal and applying principles in practice</li><li fr-original-style="" style="box-sizing: border-box;">Safeguarding duties for local authorities</li><li fr-original-style="" style="box-sizing: border-box;">Responsibilities for partners such as housing, police, and health bodies</li><li fr-original-style="" style="box-sizing: border-box;">The relevance of the Mental Capacity Act</li><li fr-original-style="" style="box-sizing: border-box;">The importance of partnership working and information sharing</li><li fr-original-style="" style="box-sizing: border-box;">How to respond to allegations, concerns, and disclosures</li><li fr-original-style="" style="box-sizing: border-box;">Understand the safeguarding duties and responsibilities in the Care Act 2014</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to respond to safeguarding concerns</li><li fr-original-style="" style="box-sizing: border-box;">Explore the difficult balance between safety, choice, and control for individuals</li><li fr-original-style="" style="box-sizing: border-box;">Understand the law around information sharing.</li></ul>

This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm
Course Aims:
Identifying risk and vulnerability to abuse and neglect
Making safeguarding personal and applying principles in practice
Safeguarding duties for local authorities
Responsibilities for partners such as housing, police, and health bodies
The relevance of the Mental Capacity Act
The importance of partnership working and information sharing
How to respond to allegations, concerns, and disclosures
Understand the safeguarding duties and responsibilities in the Care Act 2014
Understand how to respond to safeguarding concerns
Explore the difficult balance between safety, choice, and control for individuals
Understand the law around information sharing.

Prima Cura Training

Safeguarding

Accredited Safeguarding

Designated safeguarding lead (DSL)

This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm

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The Moccasin Manager

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Holding Difficult Conversations

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