'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way
Early Years: Level 2 Diploma for the Early Years Practitioner Online Do you desire a profession in child care? For early years professionals who want to deepen their understanding of children and adolescents' high-quality care, this Level 2 Diploma for the Early Years Practitioner course is suitable. The Level 2 Diploma for the Early Years Practitioner course qualification provides the learner with a thorough understanding of child safeguarding, legal requirements, the impact of food and nutrition on children's health and development, and much more. The qualification comprises well-designed and well-explained modules that will help you establish a solid foundation in practitioner responsibilities. The Level 2 Diploma for the Early Years Practitioner course will cover professional partnerships, equality, and diversity. As an early years practitioner, you can comprehend how to give management, well-being, and protection. You will learn about several laws pertaining to the early years in this early years course as well. With the aid of the Early Years course, you will ultimately be able to engage your clients and establish professionalism. Participate in this course in the early years to learn how to manage children in depth. Learning Outcomes of Level 2 Diploma for the Early Years Practitioner Course By the end of this level 2 Diploma for the Early Years Practitioner course, the learner will be able to: Early Years will help you to understand the emotional and physical well-being of children. Early Years describes equality, diversity, and professional partnerships. You can Understand health and safety legislation in the Early Years. Early Years Describes observations, assessments, and planning. Early Years Explains safeguarding children. Understand the Early Years Foundation Stage. You can Manage in a nursery environment in these Early Years. Early Years Engages in Professional Development. By enrolling in this Level 2 Diploma for the Early Years Practitioner course, it will open many doors of opportunity for you and equip you with the most sought-after skills of early childhood education. Special Offers of this Level 2 Diploma for the Early Years Practitioner Course This Level 2 Diploma for the Early Years Practitioner Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Diploma for the Early Years Practitioner Course Instant access to this Level 2 Diploma for the Early Years Practitioner Course Get FREE Tutor Support from Monday to Friday in this Early Years Course Main Course: Level 2 Diploma for the Early Years Practitioner Free Courses Course 01: Level 5 Childcare Training Course 02: Level 4 Early Years Course [ Note: Free PDF certificate will be provided as soon as completing the Level 2 Diploma for the Early Years Practitioner Course Level 2 Diploma for the Early Years Practitioner Course Curriculum of Level 2 Diploma for the Early Years Practitioner Industry Experts Designed this Level 2 Diploma for the Early Years Practitioner course into 14 detailed modules. Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School Assessment Method of Level 2 Diploma for the Early Years Practitioner After completing each module of the Level 2 Diploma for the Early Years PractitionerCourse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Diploma for the Early Years Practitioner After completing the MCQ/Assignment assessment for this Level 2 Diploma for the Early Years Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Diploma for the Early Years Practitioner The Level 2 Diploma for the Early Years Practitioner course is designed especially for those who want to work as a qualified childcare leader or manager. It provides excellent training to anyone seeking a sought-after leadership and management qualification in childcare. Important Note: Our Level 2 Diploma for the Early Years Practitioner course focuses on knowledge. If you are seeking a formal qualification, please consider the following alternatives: NCFE CACHE Level 5 Diploma for the Early Years Senior Practitioner Level 2 Diploma for the Early Years Practitioner Level 2 Diploma for the Early Years Practitioner (RQF) Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) NCFE CACHE Level 4 Certificate for the Early Years Advanced Practitioner Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) NCFE CACHE Level 4 Certificate in Neuroscience in Early Years Level 2 Diploma for the Early Years Practitioner NCFE CACHE Level 2 Award in an Introduction to Neuroscience in Early Years Level 3 Certificate in Preparing to Work in Early Years Education and Care (VRQ) Requirements Level 2 Diploma for the Early Years Practitioner There are no specific requirements for this Level 2 Diploma for the Early Years Practitioner course because it does not require any advanced knowledge or skills. Career path Level 2 Diploma for the Early Years Practitioner After completing this qualification Level 2 Diploma for the Early Years Practitioner Course, learners can find themselves with several opportunities within the childcare settings, including the following options: Work in a pre-school with children aged 0-5. Volunteer in a pre-school. Become an Early Years Educator. Certificates Certificate of completion Digital certificate - Included
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Description Consumer Behaviour Diploma This Consumer Behaviour Diploma will commence with an introductory insight into consumer behaviour and then delve deep into topics including consumer perception and consumer motivation. It will elucidate what the procedure of consumer research entails and shed light on how to target potential customers and segment appropriate markets strategically. Consumer behaviour entails an interplay of cognition and affects behaviour patterns and humans' physical environment, leading to an exchange. When discussing a consumer's buying activity, numerous factors come into play, including but not limited to public opinion, popularity, cost, product appearance, promotion, aesthetics and packaging. Consumer behaviour examines consumer activities such as buying, using and discarding among individuals, communities, and organisations. It also studies how their biases, preferences and feelings influence these activities. In the 1940s and 1950s, consumer behaviour emerged as a marketing subfield that integrates economics, anthropology, sociology, ethnography, psychology, and marketing. Consumer behaviour attempts to identify people's consumption patterns and trends by studying individual attributes, including lifestyles, demographics, and other factors such as loyalty and advocacy to brands, rates and occasions of usage and the like. This Consumer Behaviour Diploma examines how external factors such as family, friends, celebrities, and influencers impact their buying activities. Research has shed light on the complexity of consumer behaviour prediction for ordinary men and experts alike. Nevertheless, novel research methods, including consumer neuroscience, artificial intelligence and ethnography, have made it simpler to predict these patterns. Customer Relationship Management, also known as CRM, is a database that provides valuable insight into the examination of the buying activities of consumers. These databases generate in-depth data enabling researchers to study what influences consumer retention and loyalty and their willingness to advocate for products or yield positive referrals. Databases are also handy with market segmentation, behavioural segmentation, etc. This leads to accurate targeting of customers through appropriate marketing strategies. According to Mansard, Engel and Blackwell, consumer behaviour studies the processes and actions involving decisions while buying services and goods for consumption. This Consumer Behaviour Diploma explores how human beings behave whilst engaging in buying activities and urges them to consume certain products. Marketers must understand how consumer behaviour works to comprehend product, brand or business expectations. It enables them to understand better what motivates a consumer to buy certain goods. Knowing which products are popular and well-liked is of paramount importance. The findings suggest that assessing consumers' preferences will help a marketer better sculpt their products. This Consumer Behaviour Diploma will address all the crucial questions, including what customers buy, what motivates them to buy specific things, and how often and when they buy. What you will learn 1: Introduction to Consumer Behavior 2: Stages of Decision-Making Process 3: Perceiving Need Desire Motivation and Emotion 4: Understanding Perception 5: Understanding Customer Attitudes 6: Impact of Culture on Purchasing Behavior 7: Household Influence 8: Group Influence 9: New Opportunities 10: Know the Market Ethics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
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