1405 Network courses in Cardiff delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster

After Effects Basics and Fundamentals Course Learn After Effects fundamentals course. Master essential techniques for stunning visual effects and animations. Enroll now!. In this course, You'll gain knowledge in animation, visual effects, and motion graphics. Learn to animate objects and more. Learn basics of motion graphics and animation using After Effects. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 personalized training with tailored content. Availability: Monday to Saturday, between 9 am and 5 pm. Duration: 10 Hours Session 1: Introduction to After Effects (1 hour) Overview of After Effects interface and tools Understanding compositions, layers, and timelines Importing and organizing assets Basic animation principles: keyframes, motion paths, and easing Session 2: Working with Layers and Effects (1 hour) Layer properties: opacity, position, scale, rotation, and anchor points Applying effects and presets for visual enhancements Introduction to masks and blending modes Understanding adjustment layers for global effects Session 3: Animation Techniques (2 hours) Advanced keyframing: graph editor, speed graphs, and expressions Puppet tool for character animation and shape deformation Working with text layers: animation, tracking, and text presets Parenting and creating nested compositions for complex animations Session 4: Special Effects and Visual Enhancements (2 hours) Particle systems and simulation effects Creating realistic motion blur and 3D effects Introduction to color grading and advanced effects Utilizing plugins for additional effects and creative possibilities Session 5: Motion Graphics and Templates (2 hours) Introduction to motion graphics principles Using shape layers and shape animations Creating lower thirds, titles, and infographics Working with pre-made templates and customizing them Session 6: Project-Based Learning and Advanced Tips (2 hours) Guided hands-on project incorporating learned techniques Advanced tips and tricks for efficient workflows Q&A session to address participant queries and challenges Upon completing this course, participants will have a strong foundation in Adobe After Effects, enabling them to create compelling animations, visual effects, and motion graphics for various applications. Upon completion of the Adobe After Effects Fundamentals course, participants will: Master Essential Tools: Gain a comprehensive understanding of After Effects interface, tools, and basic animation principles. Layer Management: Learn to work with layers, apply effects, masks, and blending modes for visual enhancements. Advanced Animation Techniques: Explore advanced keyframing, puppet tool, text animations, and parent-child relationships for complex animations. Special Effects Mastery: Acquire skills in particle systems, motion blur, 3D effects, color grading, and utilizing plugins for creative enhancements. Motion Graphics Proficiency: Create dynamic motion graphics using shape layers, animations, lower thirds, titles, and infographics. Project-Based Experience: Apply acquired skills in guided hands-on projects, enhancing practical expertise and creativity. Job Opportunities: Motion Graphics Designer: Design engaging motion graphics for videos, commercials, and digital platforms. Visual Effects Artist: Create stunning visual effects for films, TV shows, and advertisements. Video Editor: Edit and enhance videos using After Effects for various industries including entertainment and marketing. Animation Specialist: Develop animations for web, mobile apps, and multimedia presentations. UI/UX Animator: Design interactive user interfaces with animated elements for websites and applications. Social Media Content Creator: Produce eye-catching animated content for social media platforms. Freelance Animator/Designer: Offer freelance services to clients seeking customized animations and visual effects. E-learning Content Developer: Create animated educational content for online courses and e-learning platforms. Advertising Creative: Contribute to creative advertising campaigns by integrating dynamic animations and visual effects. Film and Television Production: Contribute to film and TV productions by creating captivating visual effects sequences and animations. Session Highlights: Advanced Animation Techniques: Master intricate animation methods, including character animation, 3D motion, and advanced visual effects. Storyboarding and Conceptualization: Develop compelling storyboards and refine your creative concepts for animation projects. Industry-Standard Software Proficiency: Gain expertise in software like Adobe After Effects, Cinema 4D, and Maya for professional-grade animation. Collaborative Project Work: Engage in team-based animation projects, simulating real-world production environments. Portfolio Development: Receive personalized feedback on your work and build a professional animation portfolio. Career Guidance: Benefit from career-oriented workshops, resume building, and industry networking opportunities. After Effects Free Download & Free Trial Adobe https://www.adobe.com Explore the following advantages: Interactive Online Training: Engage in our live online sessions from anywhere globally. Connect with the instructor and peers, ask questions, and receive instant feedback. Face-to-Face Learning Option: Opt for in-person training sessions if you prefer hands-on interaction. Collaborate with the instructor and fellow learners for a personalized learning experience. Session Recordings: Never miss out! Access recordings of every session, enabling you to review the material at your convenience and solidify your understanding. Lifetime Email Assistance: Enjoy continuous support from our dedicated team. Reach out with any questions or challenges, even after completing the course, for ongoing guidance. Certified Educators and Industry Professionals: Learn from seasoned experts in motion graphics and animation. Benefit from their wealth of experience and practical insights, ensuring a comprehensive learning experience.

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The mentorship program for all wedding photographer, from one of the worlds top 100. A course aimed around your interests and bespoke to you, from portfolio critique to business review with the option of joining me on a shoot.

Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive

Why 3ds max and V-Ray Training Course? This course is ideal for 3D artists and professionals in various industries seeking advanced rendering skills. If you work with 3ds Max and want to master superior photorealistic rendering using V-Ray, this course is tailored for you. V-Ray, a third-party engine compatible with 3ds Max,  Click here for more info: Website Duration: 10 hours. Approach: Personalized 1-on-1 Sessions and Flexible Learning. Scheduling Flexibility: Mon to Sat between 9 am and 7 pm. Choose your own day and time. 10-hour Vray for 3ds Max Training Course Outline: Module 1: Introduction to Vray for 3ds Max (2 hours) What is Vray and its integration with 3ds Max? Installation and setup of Vray for 3ds Max Understanding Vray interface and workflow Overview of Vray materials Module 2: Lighting with Vray (2 hours) Various lighting techniques in Vray Types of Vray lights and their configurations Creating and managing Vray sun and sky Vray dome lighting and IES light usage Efficient lighting workflows in Vray Module 3: Vray Camera (2 hours) Understanding Vray camera settings Controlling exposure with Vray camera Working with Vray depth of field Creating Vray camera animations Utilizing Vray frame buffer Module 4: Vray Materials (2 hours) Understanding Vray material properties Creating realistic materials using Vray Building and storing custom Vray material libraries Implementing Vray material overrides Module 5: Vray Rendering and Post Production (2 hours) Overview of Vray rendering settings Rendering images and animations with Vray Post-production techniques in Photoshop Understanding and utilizing Vray frame buffer Compositing Vray render elements in Photoshop Working with Vray denoiser Modeling Techniques: Edit Poly Modeling Extrude, Chamfer, Cut, and Slices Symmetry Mirror Modeling Designing furniture and basic architectural models Lines, Shapes, and Plan Import from AutoCAD/Vectorworks Modifiers: Compound objects (Connect, Scatter, Pro Boolean, Loft, Terrain) Bend and Taper Basic Lights: Omni Light, Spot Light, Direct Light Camera Control: Free Camera, Target Camera Texturing and Rendering: Diffuse and Bump Mapping Environment and Background Images Advanced Rendering Techniques (Interior and Exterior Scenes) Vray Specifics: VRay Lights (Plane, Dome, Sphere, Sun, Shadow) VRay Camera Settings (Focal Length, Film Speed, Shutter Speed) VRay Materials (Diffuse Color, Reflection, Refraction, Blurry Reflections) Upon completing the 10-hour Vray for 3ds Max Training Course, participants will: Master Vray Integration: Understand setup, interface, and tools for effective usage. Excel in Vray Lighting Techniques: Learn diverse Vray lighting methods, enhancing scene realism. Vray Camera Control: Manipulate camera settings, exposure, and create dynamic animations. Vray Material Skills: Create realistic materials, manage libraries, and override material properties. Perfect Rendering and Post-Production: Optimize rendering, produce high-quality images, and enhance results in post-production. Advanced 3D Modeling Expertise: Develop complex shapes, utilize modifiers, and import plans effectively. Recommended Resources: "V-Ray My Way: A Practical Designer's Guide to Creating Realistic Imagery Using V-Ray & 3ds Max" by Lee Wylde "3ds Max Modeling for Games: Insider's Guide to Game Character, Vehicle, and Environment Modeling" by Andrew Gahan "Photoshop for 3D Artists, Volume 1" by 3DTotal Publishing Job Opportunities: Students can pursue careers as: 3D Visualization Artists: Creating realistic visuals for architecture, products, and entertainment. Game Designers: Developing game environments and assets for interactive experiences. Architectural Visualizers: Producing high-quality architectural renders for firms and clients. Product Designers: Crafting detailed product visualizations for marketing and prototyping. Freelance 3D Artists: Offering services on platforms like Upwork, catering to diverse client needs. Opportunities exist in architecture, gaming, animation, advertising, and freelancing. A strong portfolio and networking enhance job prospects. Skills Acquired: Vray Advanced Lighting: HDRI, Global Illumination Mastery. Vray Material Expertise: Shaders, Textures, Realistic Material Replication. Scene Optimization: Large-scale Scene Handling, Speed Optimization. Post-Production Skills: Vray and Photoshop Enhancement, Atmosphere Addition. Career Opportunities: Architectural Visualization Specialist Product Design Visualizer 3D Visualization Artist Freelance Rendering Expert In-House Rendering Consultant Learn the advanced Vray rendering skills, 1-on-1 training courses, boost your career prospects in architectural visualization, product design, and animation industries.  Download 3ds max. Autodesk Download a free 30 day trial of 3ds Max, 3D modelling and rendering software for design visualisation, games and animation to create with full artistic Download Vray V-Ray for 3ds max is an integral rendering software for SketchUp, enabling designers to experience their designs in real-time. Say Goodbye to Group Courses: Welcome to our Personalized Learning Experience! Why Choose Us? Our Course Benefits Include: ​ One-on-One Training: Experience personalized coaching from practicing architects and designers tailored exclusively for you. 1-on-1, Face to Face at (SW96DE) or Live online. Open: Monday to Saturday 9 am to 7 pm. Customized Tutorials: Take home bespoke video tutorials designed to enhance your learning journey. Comprehensive Resources: Receive a digital reference book for thorough revision, ensuring you grasp every concept. Free Ongoing Support: Enjoy continuous after-course support via phone or email, guaranteeing your success even after the class ends. Flexible Syllabus: We adapt syllabus and projects to match your needs, ensuring you learn precisely what matters most to you. Official Certificate: Certificate upon course completion. Why Us? Supported Individual Learning: Our courses, ranging from 10 hours to 120 hrs Diploma training Courses, offer unwavering support at every step. With personalized homework assignments and free after-course assistance, we pave the way to mastering software with unparalleled guidance. Personalized Attention, Not Crowded Classrooms: Bid farewell to crowded classrooms. Experience the intimacy of one-on-one learning. This ensures you receive the undivided attention you deserve, fostering a confident and comfortable learning environment. Financial Flexibility: Embarking on your educational journey shouldn't be a financial burden. We offer a variety of payment plans tailored to your needs. Discover the options available to you and start your learning adventure today. Expert Instructors, Real-world Insight: Our instructors are experts meticulously chosen for their extensive industry knowledge and passion for teaching. They are dedicated to imparting invaluable skills to anyone eager to learn.

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for: ? System Administrators ? Patch Administrators ? SA Administrators ? Policy Setters ? IT Managers ? IT or Application Architects ? Data Center Managers ? Application Experts ? Operations Experts ? Deployment Specialists ? Application Deployment Manager Administrators ? QA Team Members and Managers ? Security Administrators ? Other technical personnel who are responsible for data center automation Overview After completing this course, you should be able to: ? Describe the Server Automation (SA) core architecture and key components of SA ? Integrate unmanaged servers into the SA managed environment and discover server information through SA ? Use the Operation System (OS) Provisioning feature of SA to automate the installation of OS onto servers ? Provision virtual servers and manage their server lifecycle through SA ? Create static and dynamic device groups to manage multiple servers as groups ? Manage packages as part of the software management feature in SA ? Use a policy-based management methodology to provision software and manage software updates ? Describe and use Application Deployment Manager (ADM) to manage an application lifecycle using SA ? Use the Application Configuration feature of SA to manage the values in configuration files on managed servers ? Manage patches on various OS platforms using a patch policy or software policy ? Use the Audit and Remediation feature of SA to ensure servers and applications are compliant with defined best practices or corporate policies ? Use the Compliance feature of SA to discover out-of-compliance servers in the managed environment and ensure that they are in compliance with corporate policies ? Use the Global Shell and Global File System (OGFS) features to explore and manage servers in an SA environment ? Create, manage, and execute scripts I SA to manage servers or server groups This five-day course provides the necessary foundation to manage the data center servers and application environment using HP Server Automation (SA) 10. The course covers the key components of SA and their functionality. Course Overview and Introduction to HP Server Automation ? Discuss the IT organization?s preference for automation ? Discuss the main features of HP SA ? Discuss the benefits of using SA ? Describe the distributed architecture of SA Exploring the Architecture and Interfaces ? Define an SA core ? Describe the functionality of each key component of SA ? Describe SA users ? Use the SA client to explore a managed server environment ? Describe the SA core architecture and key components ? Learn how to use the SA interfaces to explore the server environment Agent Functionality and Server Integration ? Differentiate the agent types ? Describe the SA agent functionality ? Specify the requirements for installing an SA agent onto an unmanaged server ? Install an agent onto an unmanaged server using the SA client and manual installation ? Troubleshoot agent installation and communication failures ? Explore the server inventory using the Device Explorer of the SA client ? Describe the Agent Tools feature within SA ? Integrate existing, unmanaged servers into the SA managed environment ? Summarize what server information is collected by the agent ? Explain the server module objects ? Explain agent extensions Provisioning Operating Systems (OS) Using OS Build Plans (OSBPs) ? Describe the Operating System (OS) provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Build Plan (OSBP) Dynamic Host Configuration Protocol (DHCP) Less or Static IP Provisioning ? Configure and run the Managed Boot Client(s) (MBC) ? Provision Operating Systems (OS) without using Dynamic Host Configuration Protocol (DHCP) (or by using Static IP) Managing Virtualization ? Describe the supported virtualization management features in SA ? Describe the process of provisioning virtual servers for VMware Enterprise Server Xi (VMware ESXi) and Solaris 10 ? Identify the relationship between the hypervisor and its virtual servers ? Manage the lifecycle of VMware Virtual Machines (VMs) ? Manage the lifecycle of Solaris zones ? Integrate with VMware Virtual Center using Virtualization Service (VS) Exploring Device Groups ? Explain device groups and their characteristics ? Describe the different types of device groups supported in SA ? Create static and dynamic device groups using the SA client Exploring Device Groups with Search Results ? Describe the different types of search in the SA client ? Discuss the process to save and retrieve search results ? Create device groups from search results ? Develop sample reports using advanced search Managing Packages ? Describe how to manage packages in SA ? Discuss the supported package types ? Explain how to organize the software library ? Import and export packages into the software repository ? Install and uninstall packages ? Manage Red Hat Package Manager (RPM) packages Software Management ? Describe the use of policy-based software management in SA ? Describe how to manage software policies in SA ? List the software management setup tasks ? Install and uninstall software using software policies ? Manage software updates using software policies Working with Application Deployment Manager (ADM) ? Describe the Application Deployment Manager (ADM) and its functions ? Manage the ADM ? Set permissions for ADM ? Define an application, a target, and a component ? Deploy an application ? Manage an Application Deployment job ? Describe the rollback and undeploy process ? Import and export Application Deployment data from SA Application Configuration Management ? Describe how application configurations are managed in SA ? Describe application configuration components ? Control values using an application configuration inheritance model ? Push application configuration values to servers Managing Patches ? Describe the patch management feature in SA ? View patch information ? Describe UNIX patch management tasks ? Install patches using patch policies on the Windows platform ? Identify Microsoft patch administration tasks ? Manage patches on Red Hat LINUX Working with Audits, Snapshots, and Remediation ? Describe the audit and remediation feature in SA ? Create and run audits ? Configure file audit rules ? Set audit rule exceptions ? View audit results and remediate the differences ? Describe how to use Business Service Automation Essentials (BSAE) Network to run compliance audits Enforcing Compliance ? Define server compliance concepts ? Describe the compliance management feature in SA ? Scan and view the compliance status of servers ? Remediate non-compliant servers Exploring Servers Using the Global Shell and Global File System ? Describe the Global Shell and Opsware Global File System (OGFS) features within SA ? Describe how Global Shell and OGFS features can be used to manage servers within the SA environment ? Describe how to navigate and filter data in the OGFS using the Global Shell ? Use the Remote Shell (ROSH) command to login to a managed server and execute shell scripts on a managed server ? Use the SA remote terminal feature to access and manage servers in the managed environment Scripting with SA ? Describe the script management and execution feature in SA ? Create scripts using the SA client ? Execute ad hoc or saved scripts ? View and download script results ? Describe PowerShell integration with SA ? Explain the Extensible Discovery server module ? Introduce Automation Platform eXtensions (APX) scripting Exploring Reports in SA ? Explain SA reports ? List the reports available in SA ? Generate an SA report ? Explain Business Service Automation (BSA) Essentials basics as a reporting tool OS Provisioning with OS Sequences ? Describe the OS Provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Sequence

Introduction to Menopause (via Zoom)Course Focus:This comprehensive two-day course serves as an invaluable introduction to menopause care within the primary care setting. Understanding menopause, its effective management, and the ensuing implications for women's well-being are pivotal aspects for healthcare practitioners, particularly practice nurses who frequently engage with women facing menopausal transitions during their consultations.Course Highlights:Understanding Menopause:Dive into the core concepts of menopause, grasping its multifaceted aspects, and gaining a deep understanding of its physical, emotional, and psychological dimensions.Effective Menopause Management:Explore optimal strategies for managing menopause, equipping practitioners to provide well-informed guidance to women traversing this life phase.Short and Long-Term Implications:Delve into the implications of menopause for women's well-being, both in the short and long term, enabling practitioners to offer holistic care that addresses immediate concerns and promotes long-term health.Tailored Approach for Practice Nurses and AHP's:Recognize the pivotal role of practice nurses and AHP's in menopause care, understanding the specific challenges they encounter during consultations with menopausal patients.Competency Framework for Progression:Access a comprehensive competency framework that empowers nurses to work towards mastery in menopause care. This framework can be validated by experienced team members, fostering ongoing skill development.Dynamic Learning Environment:Through interactive sessions, case studies, and discussions, participants will engage in a dynamic learning environment that facilitates the absorption of knowledge and practical insights. The course encourages networking and collaboration, enabling practitioners to learn from both expert facilitators and fellow participants.Learning Outcomes:Upon completion of this two-day course, participants will be equipped to approach menopause care with heightened confidence and competence. Whether they occasionally encounter menopausal patients or engage with them more regularly, practitioners will leave with the tools and strategies to provide informed and supportive care, positively impacting women's well-being during this transitional phase.Target Audience:This course is tailored for a diverse range of primary care practitioners, including practice nurses, cervical sample takers, and those who regularly engage with menopausal patients without specialized training. All practitioners seeking to enhance their expertise in menopause care are welcome to attend.Day One09.15Coffee and registration09.30Introduction and course objectives09.40Physiology and definitions10.00Menopause symptoms10.45Coffee11.00What do we need to ask?13.00Lunch14.00Management Strategies: Hormonal and non-hormonal treatment of menopause symptoms14.30Diet, Lifestyle and Exercise14.30Complementary therapies15.00Case Studies 15.30Action plan, evaluation, and resources15.45CloseDAY 209.15Coffee and registration09.30Review of Day 1 and tasks09.45Women with special needs10.00Contraceptive options for peri-menopausal women10.45Coffee11.00What do we need to ask?13.00Lunch14.00Which HRT when and how14.30The older woman15.00Case Studies 15.30Action plan, evaluation, and resources15.45Close

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 0.5 Days 3 CPD hours This course is intended for This 4-hour course is intended for business leads in project management, marketing and sales who are seeking to grow their organization through IoT technology solutions. This course prepares students for taking the CertNexus IoTBIZ Credential (IOZ-110). Overview This course and associated credential (IOZ-110) will validate your knowledge of IoT terminology and your ability to understand the components of IoT infrastructure, help you uncover challenges for consideration and understand the impact that IoT has on your organization. This includes being able to identify what IoT can do for your organization and the various business and technical challenges that you must address. The Internet of Things (IoT) allows organization to collect an extraordinary volume of data and new analysis tools can enable you to use this data to make well-informed decisions to be made quickly. But before you can successfully plan and implement an IoT solution, you must understand the various factors that will drive your decisions. Putting IoT systems into place can be a complicated proposition with unique considerations distinctly different from traditional IT solutions. This course will familiarize you with IoT components, understand the challenges that you may face, and make design decisions about your IoT projects. Course includes an exam voucher for the IoTBIZ exam (exam IOZ-110). Planning an IoT Implementation Defining IoT IoT Infrastructure Identify Benefits and Challenges of IoT Undertaking an IoT Project Identify Real World Applications for IoT The IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Internet of Things for Business Professionals (IoTBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Internet of Things for Business Professionals (IoTBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.