Kamailio training course description Kamailio (formerly known as OpenSER) provides a scalable SIP server suitable for small through to carrier grade installations. This course will teach you how to install, configure and troubleshoot the Kamailio product. What will you learn Install Kamailio. Control Kamailio. Configure Kamailio. Troubleshoot Kamailio. Kamailio training course details Who will benefit: Technical staff working with Kamailio. Prerequisites: Definitive SIP for engineers. UNIX fundamentals. Duration 3 days Kamailio training course contents What is Kamailio? What is SER? SER history, OpenSER, versions. Kamailio. Supported platforms, SIP review. Hands on Simple SIP telephony without a SIP server. Installing Kamailio Downloading Kamailio, Installation from source, package installation, CVS, default passwords Hands on Kamailio installation. Controlling Kamailio Starting, stopping and controlling Kamailio. Starting Kamailio automatically at boot time. Hands on Controlling the server First configuration Basic configuration. Hands on SIP telephony with Kamailio. Monitoring Logs, xlog, openserctl, syslog. Hands on Logging. Kamailio architecture Kamailio core, Kamailio modules, file locations, persistent data storage, database structure. Hands on Database integration. Core configuration Keywords, values, parameters, functions, routing blocks, constructs. Hands on Advanced Kamailio configuration. Module configuration Overview of modules available, AAA integration, least cost routing. Redirects Hands on Configuring modules. Architectures DNS integration, peering, OSP, NAT traversal, SIP to GSM. Hands on peering. Asterisk integration Altering tables to work with Asterisk, Asterisk as a voicemail system. Design issues, High availability. Hands on Integrating Kamailio with Asterisk.
Application delivery training course description A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. What will you learn Explain, compare and contrast the OSI layers. Explain protocols and technologies specific to the data link layer. Explain protocols and apply technologies specific to the network layer. Explain the features and functionality of protocols and technologies specific to the Transport layer. Explain the features and functionality of protocols and technologies specific to the Application layer Application delivery training course details Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. Prerequisites: None. Duration 3 days Application delivery training course contents What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. IP and Ethernet Relationship. Hands on ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.
Windows certificates training course description A hands-on training course concentrating solely on PKI using Windows certificates. What will you learn Explain how PKI works. Install windows certificates. Configure windows certificates. Troubleshoot windows certificates. Windows certificates training course details Who will benefit: Technical security staff. Prerequisites: Windows server. Duration 3 days Windows certificates training course contents PKI Symmetric encryption, asymmetric encryption, authentication, digital signing, hashing, certificates, Certification Authorities, Root CA, Intermediate CA, policy CA, Issuing CA, Certificate Revocation Lists. Hands on Inspecting a certificate. Policies and PKI Security policy, certification policy. CA hierarchy Impact of CAs on Active Directory, CA architecture, number of tiers, issuing CA organisation, CA configuration files. CA security. Hands on CA installation PKI health tool, monitoring. Certificate revocation When to revoke, OCSP. Hands on Revoking certificates. Certificate validation Discovery, validation, checks, revocation checking, certificate chains, certification publication. Hands on Event viewer. Certificate templates Version 1, version 1, default, modifying templates. Hands on Template management. Roles Criteria roles, CA administrator, Certificate manager, Backup operator, Auditor. Other PKI management roles. Disaster recovery Backups, recovery. Hands on certutil. Issuing certificates The certificate enrolment process, enrolment methods, manual enrolment, automatic enrolment. Trust between organisations Creating Trust, CTLs, common root CA, cross certification, bridge CA. Web servers and certificates SSL encryption, certificate authentication. Hands on Web servers. VPN Hands on Certificate deployment for VPN. WiFi Hands on 802.1X
Microsoft Exchange training course description A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required. What will you learn Install MS Exchange Create, configure and manage user mailboxes. Configure and administer MS Exchange. Backup and restore MS Exchange. Microsoft Exchange training course details Who will benefit: Anyone working with MS Exchange. Prerequisites: Total SMTP and email for engineers Duration 3 days Microsoft Exchange training course contents Review of mail basics Basic routing & Client/Server, Mail flow & protocols, Mail server technology. Exchange features MAPI, Database, The Exchange organisation, Active Directory consideration. Installing Understanding server roles, Planning for Exchange, Preparing Active Directory, Preparing the host server, Installing Exchange. Introduction to Exchange management tools Exchange Management shell, Exchange Management console. Administration Configuring SMTP domains, Send connectors, Receive connectors, Setting up & managing user mailboxes, Setting up resource mailboxes, Mail enabled groups, Address lists. Troubleshooting Security & troubleshooting wizards, Windows platform tools, External/Internet tools.
REXX training course description A hands on training course covering the Restructured EXtended eXecutor (REXX) language. A large number of exercises are used to reinforce and emphasise lecture sessions. What will you learn Write REXX programs. Debug REXX programs. Examine existing code and determine its function. REXX training course details Who will benefit: Anyone wishing to learn REXX. Prerequisites: None although experience in another high level language would be useful. Duration 3 days REXX training course contents Introduction to REXX What is REXX? REXX environments, invoking a REXX exec, a sample REXX exec, REXX clause types. REXX variables and data Literal data, variable data, assignment, simple variables, compound variables, stem variables, constant data, numeric data, arithmetic operations, character manipulation, hexadecimal data. The parse instruction Parse format, Parse examples, Parse arg, Parse pull, Parse value, special templates, place holders, literal templates, numeric templates, variable templates. Control structures Relational conditions, logical operators, simple selection, looping: uncontrolled and controlled loops, infinite loops, conditional loops, controlling loops, leave, iterate, multiple selection, instructions for subroutines, exit. Sub routines and functions Internal and external subroutines, call, ARG(), ARG(n)return, exit, scope of variables, procedure, functions, built in functions, overriding built in functions. Performing I/O Command conventions, preparing to read a file, execio, limitations, execio for reading, DISKR, DISKRU, DISKW, return codes. External functions listdsi, msg, outtrap, prompt, sysdsn, sysvar, storage Tracing Immediate commands, the trace facility, signal and call statements. Built in functions Text handling functions, string handling, word handling, arithmetic, data conversion, bit manipulation, environment. The data stack Data stack structure, REXX instructions for the data stack, REXX functions for the data stack, TSO/E commands for the data stack. REXX in batch TSO/E foreground. TSO/E background.
Ansible for engineers training course description An introduction to automation using ansible. Ansible is a general purpose IT automation platform that can be use for a number of purposes. The course covers configuration management, cloud provisioning and application deployment with ansible. Hands on sessions follow all major sections. What will you learn Install ansible. Automate tasks with ansible. Write ansible playbooks. Ansible for engineers training course details Who will benefit: Administrators and developers automating tasks. Prerequisites: Linux administration skills Duration 3 days Ansible for engineers training course contents What is ansible? The language, the engine, the framework. Uses of ansible, orchestration. Hands on Installing ansible. Ansible architecture ible architecture Controlling machines, nodes, Agentless, SSH, modules, JSON protocol. Configuration management, inventories, playbooks, modules, roles. Hands on Getting started, running ad hoc commands. Ansible and Vagrant Prototyping and testing. Hands on Using ansible with Vagrant. Ad hoc commands Parallelism, shell commands, managing files and directories, file transfer, package management, manage user and groups, deploying applications, service management, background jobs, checking log files, managing cron jobs. Hands on Using ansible with Vagrant. Playbooks ansible-playbook, users, sudo, YAML, plays, tasks, handlers, modules. Hands on Running playbooks. More playbooks Handlers, variables, environmental variables, playbook variables, inventory variables, variable scope and precedence, accessing variables, facts, ansible vault. Conditionals, wait_for. Hands on Using variables and conditions in playbooks. Roles and includes Dynamic includes, Handler includes, playbook includes. Roles, role parts: handlers, files, templates, cross platform roles, ansible galaxy. Hands on includes example, building roles. Inventories /etc/ansible/hosts, inventory variables, static inventories, dynamic inventories. Hands on Inventories and variables. Miscellanea Individual server cookbooks, Main playbook for configuring all servers. Hands onPlaybooks.
XML primer training course description This course has been designed for web and intranet developers who want to accelerate their learning of XML and its applications without the grind of book learning. Although a basic knowledge of HTML and JavaScript is assumed, it is also assumed you know very little about XML and how to use it. On completion of this course you should understand the benefits of using XML and be able to design XML solutions where applicable to your company's Internet/intranet requirements. The course will be particularly beneficial if you want to know how to communicate data to diverse applications over the Internet or company intranet. What will you learn Write XML. Debug XML. Examine existing code and determine its function. XML primer training course details Who will benefit: Anyone working with XML. Prerequisites: HTML5 development fundamentals Duration 3 days XML primer training course contents The origins of XML Markup languages, SGML, document type definitions and validity, introducing XML, IE and XML, accessing content and adding style. Basic XML XML document structure, elements and attributes, grammar, well formed documents, other XML elements and references. Document Type Definition (DTDs) Creating a DTD, basic declaration, declaring elements, content definitions, entities, entity declarations, notations, defining attributes, attribute types, forcing inclusion or exclusion of DTD sections, validation. Namespaces Declaring namespaces, scoping, removing and changing namespaces, qualified names, attribute namespaces. An introduction to schemas Constructing schemas, defining the root element and its contents,<ELEMENTTYPE>, defining root element contents, adding attributes definitions, <ATTRIBUTETYPE>, <ELEMENT>, <ATTRIBUTE>. XML & the Document Object Model (DOM) What the DOM offers, DOM and W3C. Basic DOM concepts XML documents as trees, terminology of tree elements. Key DOM Objects: The document object and its creation, base objects, IE specifics, the XML node hierarchy. Programming DOM Viewing a DOM model as XML, getting the root element of a document, iterating nodes of a DOM, basic node properties, collection objects, searching for specific values, filtering a nodelist by tagname, more filtering methods, selecting nodes from their attributes. Amending Content and Structure Creating/saving a DOM as XML, changing content/structure, dynamically building a DOM. Using ASP and other techniques ASP techniques, HTTPREQUEST object, XSL, transforming and formatting XML. Formatting Using CSS. CSS And XML. XSL Transformations - XSLT Introduction, the XSL root element, applying XSL stylesheets to XML, XSL elements and operations, instructions - creating text nodes and applying templates, a 'drill-down' approach, simple output formatting, pattern filters - patterns based on position, the Match and Select attributes and their patterns, formatting output, creating new XML in output.
The IT Support Technician Essentials Course offers a solid foundation for anyone interested in the thriving world of IT support. Designed with clarity and focus, this course provides you with the essential knowledge needed to tackle the core challenges of IT support roles. From troubleshooting common technical issues to understanding the software and hardware systems that keep organisations running smoothly, this course covers it all. Whether you’re just starting or looking to enhance your current skill set, this course is tailored to provide a clear and accessible approach to IT support. By the end of this course, you’ll feel confident navigating the complexities of IT systems, diagnosing and resolving issues, and offering solutions to common problems that arise in everyday business environments. It’s a comprehensive way to build your understanding of IT infrastructure and customer support, all through an engaging and structured learning experience. With the increasing reliance on technology across all industries, the role of an IT support technician continues to grow. This course gives you the tools to enter or advance in the ever-evolving IT industry, where opportunities are plentiful. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to IT Support Technician Module 02: Computer Hardware and Software Module 03: Networking Fundamentals Module 04: System Administration Module 05: Cybersecurity Basics Module 06: Professional Development and Career Skills Module 07: Troubleshooting Software and Hardware Issues Module 08: Storage and Cloud Computing Learning Outcomes Identify and analyse computer hardware components for efficient troubleshooting. Apply networking fundamentals to establish and maintain robust connections. Execute system administration tasks for seamless IT infrastructure management. Implement cybersecurity basics to safeguard digital assets effectively. Demonstrate proficiency in troubleshooting software and hardware issues. Navigate storage and cloud computing, leveraging them for enhanced data management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the IT support field. IT professionals seeking to broaden their skill set. Students pursuing a career in information technology. Career changers exploring opportunities in IT. Those looking to enhance their cybersecurity knowledge. Professionals wanting to deepen their understanding of system administration. Tech enthusiasts eager to master computer hardware and software. Anyone keen on advancing their career in IT support. Career path IT Support Technician Help Desk Analyst Network Support Specialist System Administrator Cybersecurity Analyst Cloud Support Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Networking in a Virtual World It's easy for meetings and discussions in a virtual environment to become routine, sterile, predictable, or downright boring. Unlike traditional meetings where it's easier to establish rapport, develop relationships and have more personal conversations, the virtual world makes these important personal interactions more difficult, if not impossible. This course will offer practical suggestions and ideas to help groups and project teams establish and maintain rapport as well as keep virtual meetings more interesting and fun. Networking and interacting during virtual meetings can be challenging, but if groups and teams make an effort to incorporate a few basic relationship tactics, those boring virtual meetings can become a thing of the past. What You Will Learn At the end of this program, you will be able to: Identify the typical challenges and limitations of virtual meetings and how to successfully overcome these obstacles Recognize communication options that could help with online interaction during meetings and calls Explain the importance of proactive facilitation techniques to help keep virtual meetings interactive, interesting and fun Incorporate training, coaching, and peer review opportunities into virtual meetings to enhance participant engagement while at the same time developing personnel Getting Started Challenges and realities of a virtual world Various communication options The necessities of effective facilitation and communication Training opportunities Coaching opportunities Peer review opportunities Summary and Next Steps