1419 Negotiation courses

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Do you feel like you're constantly struggling to keep up with the demands of your office job? Are you tired of feeling unorganised and overwhelmed? Our Office Management Training course can help! With 11 comprehensive courses, you'll learn how to manage your time, communicate effectively, and become a more efficient and effective employee. The first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion. This certificate is a valuable addition to your CV, showing potential employers that you have taken the time to develop your skills and knowledge. The remaining ten courses are all CPD-QS accredited, ensuring that you receive high-quality training that is relevant to your career. You'll learn how to take minutes, manage meetings, plan strategically, improve your organisational skills, and more. These skills are in high demand in today's job market, making this course a valuable investment in your career. Don't let your office job hold you back any longer. Enrol in our Office Management Training course today and learn how to take control of your work life. This Office Management Training Bundle Package includes: Course 01: Certificate in Office Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: The Secrets of Body Language Course 09: Communication Skills Masterclass Course 10: Document Control Why Prefer This Office Management Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Management Training bundle courses, you will be able to learn: Develop your organisational skills and improve your time management abilities Understand the strategic planning process and learn how to implement it effectively Master the art of communication, including body language and negotiation skills Learn how to take accurate meeting minutes and manage meetings with ease Understand the importance of document control and how to implement it in your workplace Develop your leadership skills and become a more effective team member Improve your job prospects with valuable skills that are in high demand ***Curriculum breakdown of Office Management*** Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management How is the Office Management Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Office Management Training course is perfect for anyone who wants to improve their skills and become a more effective employee. It's ideal for: Administrative assistants and office managers Personal assistants and executive assistants Anyone who wants to improve their organisational and communication skills Career path This bundle will give you an edge in various professions, such as: Office Manager - £30,000 to £45,000 per year Executive Assistant - £25,000 to £45,000 per year Personal Assistant - £20,000 to £35,000 per year Meeting Planner - £25,000 to £40,000 per year Document Controller - £25,000 to £35,000 per year Communication Specialist - £30,000 to £50,000 per year Certificates Certificate in Office Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

The Level 7 Advanced Diploma in Business Development package is a fantastic option for enhancing your expertise and skills in the field of Business Development. This course is widely acclaimed as one of the most sought-after offerings for individuals looking to boost their knowledge in Business Development. Gain insights from industry experts through the Business Development package training. Enroll in this comprehensive course to access a carefully designed curriculum and propel your career in the field of Business Development. The program intricately explores the concept of Business Development, emphasizing its importance throughout. Dive into the strategic nuances of Retail Pricing, refine your negotiation skills, and become proficient in the art of impactful communication. This Business Development course serves as your entry into a domain where theoretical brilliance aligns seamlessly with the ever-evolving pulse of contemporary business dynamics. Level 7 Advanced Diploma in Business Development Course Learning Outcomes: Learn the craft of business development's strategic analysis and product scope. Gain expertise in purchasing management and efficient procurement. Develop sophisticated conflict and talent management skills. Develop your knowledge of quality control and retail pricing in Business Development. Show that you have a thorough understanding of the many kinds of marketing that are commonly used. Develop a strategic way of thinking in order to control risks and recover from them in corporate operations. Level 7 Advanced Diploma in Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in Business Development Business Development Strategist Supply Chain Analyst Procurement Manager Project Management Specialist Retail Pricing Analyst Business Analyst Requirements Level 7 Advanced Diploma in Business Development To enrol in this Level 7 Advanced Diploma in Business Development, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Coordinator: Average Salary: £25,000 to £40,000 per year Sales Executive: Average Salary: £20,000 to £45,000 per year (with commission) Marketing Specialist - Business Development: Average Salary: £28,000 to £50,000 per year Client Relationship Manager: Average Salary: £30,000 to £55,000 per year Market Research Analyst: Average Salary: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Immerse yourself in the thrilling world of commerce, where the allure of monetary benefits knows no bounds. Imagine, if you will, a life where your eloquence and strategic understanding translate directly into an impressive income. For instance, the median yearly earnings of a Marketing Manager in the United Kingdom stands at £42K to £80K, whilst a Sales Manager can anticipate an annual income ranging from £35K to £75K. Your ticket to this enticing career trajectory could well be honing your marketing and sales skills, and what better way to achieve this than through an informative and comprehensive course bundle? Our captivating bundle is the fusion of two fascinating courses - Marketing and Sales Skills. Delve deep into the marketing course, where you'll traverse the expansive landscapes of consumer behaviour, market segmentation, and strategic planning. The Sales Skills course complements this journey, extending your knowledge to persuasive communication, customer relations, and negotiation techniques. Immerse yourself in these subjects and equip yourself with an array of theoretical frameworks that illuminate the path toward marketing and sales mastery. Each course in this Marketing & Sales Skills bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Marketing Sales Skills Learning Outcomes: Comprehend the fundamentals and advanced concepts of marketing and sales. Gain an understanding of consumer behaviour and customer relationship management. Develop strategies for effective market segmentation and target audience identification. Acquire knowledge in persuasive communication and negotiation techniques. Learn to formulate impactful marketing strategies and sales pitches. Understand the ethical considerations in marketing and sales. The Marketing course unravels the mystery of influencing consumer behaviour, market segmentation, and creating strategic marketing plans. Develop a firm understanding of the market dynamics and learn to create compelling value propositions. The Sales Skills course is a deep dive into the art of persuasion, building meaningful customer relationships, and masterful negotiation. This course elevates your understanding of the sales process and equips you to deliver convincing sales pitches, crucial to any successful marketing strategy. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to build a career in marketing or sales. Current marketing and sales professionals seeking to enhance their knowledge. Entrepreneurs aim to expand their business through effective marketing and sales strategies. Graduates aiming to secure roles in the marketing or sales industry. Anyone with an interest in understanding the theoretical framework behind marketing and sales. Career path Marketing Assistant - £18K to £30K/year. Sales Executive - £20K to £40K/year. Brand Manager - £35K to £60K/year. Sales Manager - £35K to £75K/year. Marketing Manager - £42K to £80K/year. Head of Sales - £50K to £100K/year. Chief Marketing Officer - £90K to £150K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing Marketing and Sales Skills, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Overview Contract compliance is an integral part of a business's risk management strategy. It's about adhering to the terms, norms, and procedures mentioned in a contract. This course will introduce you to the processes and practices of contract compliance management to manage your business processes and improve your bottom line.  This Business Contract & Compliance Manager Course will guide you through administering the various aspects of a contract to manage risk, save money and resolve disputes. From the interactive modules, you'll learn about the duties of a compliance manager, contract development and negotiation steps and compliance management and auditing. On top of that, you will pick up valuable information about vendor and contract relationship management and contract performance management. You'll also learn how to create an effective compliance communication plan to mitigate the risks associated with any violation. Course Preview Learning Outcomes Understand the duties of a contract compliance manager Discover the process of managing vendor contracts Learn about anti-corruption laws and regulations Explore the stages of contract management and performance monitoring Learn how to conduct quality audits and inspections Familiarise yourself with the essential contract management software tools Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Business Contract & Compliance Manager Course? This course is suitable for those interested in learning how to become a contract compliance manager and ensure that their businesses comply with all contract agreements. Whether you're a beginner or have some knowledge about contract and compliance management, you can take this course without any worries. In addition, the in-demand abilities gained from this training will provide excellent career opportunities. Are There Any Entry Requirements? This Business Contract & Compliance Manager Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £14.99for hard copy and in PDF format at £11.99. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Business Contract & Compliance Manager Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Contract Manager Compliance Officer Legal Consultant in Contract & Compliance Procurement Manager Vendor Relationship Manager Risk Management Specialist Training and Development Manage Module 1: Introduction to Contract and Compliance Introduction to Contract and Compliance 00:20:00 Module 2: Contract Development and Negotiation Contract Development and Negotiation 00:19:00 Module 3: Compliance Management and Auditing Compliance Management and Auditing 00:19:00 Module 4: Vendor and Contract Relationship Management Vendor and Contract Relationship Management 00:17:00 Module 5: Technology and Tools for Contract and Compliance Technology and Tools for Contract and Compliance 00:19:00 Module 6: Contract Performance and Quality Assurance Contract Performance and Quality Assurance 00:15:00 Module 7: Compliance Training and Communication Compliance Training and Communication 00:16:00 Module 8: Anti-Corruption and Bribery Compliance Anti-Corruption and Bribery Compliance 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the Gateway to Smart Purchasing with 'Purchasing Basics' Are you ready to master the art of making savvy purchasing decisions? Introducing 'Purchasing Basics' - your ultimate guide to navigating the complex world of procurement with confidence and finesse. 🎓   What You'll Learn: In this comprehensive text course, you'll delve into the fundamental principles of purchasing, from understanding the procurement process to negotiating deals like a pro. Gain insights into vendor management, cost analysis, and contract negotiation techniques that will empower you to optimize your organization's purchasing strategy. 📚   Benefits of Taking This Course: Enhanced Decision-Making Skills: Learn to analyze market trends, evaluate supplier options, and make informed decisions that drive efficiency and savings. Cost Savings: Discover strategies to negotiate better deals, leverage volume discounts, and minimize procurement costs, ultimately boosting your organization's bottom line. Risk Mitigation: Equip yourself with the knowledge to identify and mitigate potential risks associated with procurement, ensuring smoother operations and fewer unexpected setbacks. Career Advancement: Position yourself as a valuable asset in your organization or industry by mastering essential purchasing skills that are highly sought after in today's competitive job market. Increased Confidence: Approach purchasing tasks with confidence and assurance, knowing that you have a solid understanding of best practices and industry standards.   Who is This For? Procurement Professionals: Whether you're just starting out in your procurement career or seeking to deepen your expertise, this course is designed to meet your needs. Business Owners and Managers: Gain valuable insights into optimizing your organization's purchasing processes to drive efficiency and maximize profitability. Students and Graduates: Jumpstart your career in procurement with a solid foundation in purchasing basics that will set you apart in the job market.   Career Path: Upon completion of 'Purchasing Basics,' you'll be well-equipped to pursue various career opportunities in procurement and supply chain management, including: Procurement Specialist Purchasing Manager Supply Chain Analyst Vendor Manager Contract Negotiator   FAQs: Q: Is this course suitable for beginners? A: Yes, 'Purchasing Basics' is designed to cater to learners at all levels, from beginners seeking to grasp the fundamentals to seasoned professionals looking to refine their skills. Q: How long does it take to complete the course? A: The duration of the course can vary depending on individual learning pace and commitment. However, most learners complete it within a few weeks. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of achievement to showcase your newfound expertise in purchasing basics. Q: Can I access the course materials on mobile devices? A: Absolutely! The course materials are accessible on various devices, including smartphones, tablets, and computers, allowing you to learn on the go. Q: Is there any prerequisite knowledge required? A: No prior experience or knowledge in purchasing is required. This course is designed to provide a comprehensive overview of purchasing basics, making it accessible to all learners. Q: Can I interact with instructors or fellow learners? A: While this is a text-based course, you will have access to discussion forums and community groups where you can engage with instructors and fellow learners, share insights, and seek support. Q: Is there a money-back guarantee? A: Yes, we offer a satisfaction guarantee. If you're not completely satisfied with the course, simply contact our support team within 30 days of enrollment for a full refund, no questions asked. Don't miss out on this opportunity to unlock the secrets of successful purchasing. Enroll in 'Purchasing Basics' today and embark on a journey toward procurement excellence! 🚀 Course Curriculum Module 1 Introduction to Purchasing Basics Introduction to Purchasing Basics 00:00 Module 2 Supplier Identification and Evaluation Supplier Identification and Evaluation 00:00 Module 3 The Art of Negotiation in Purchasing The Art of Negotiation in Purchasing 00:00 Module 4 Contract Management and Supplier Performance Contract Management and Supplier Performance 00:00 Module 5 Strategic Sourcing for Value Creation Strategic Sourcing for Value Creation 00:00 Module 6 Supplier Performance Measurement and Continuous Improvement Supplier Performance Measurement and Continuous Improvement 00:00 Module 7 Risk Management in Purchasing and Supply Chain Risk Management in Purchasing and Supply Chain 00:00

🚀 Unlock Your Online Wealth: Maximizing Returns with 'Mastering Flippa for Sales and Profits' 🚀 Are you ready to turn your digital assets into a lucrative online empire? Welcome to 'Maximizing Returns: Mastering Flippa for Sales and Profits' - the ultimate online course designed to elevate your entrepreneurial journey to new heights!   🌐 Why Flippa? Flippa, the world's leading marketplace for buying and selling digital assets, is your gateway to a thriving online marketplace. Whether you're a seasoned entrepreneur or a budding investor, this platform holds the key to unlocking untapped opportunities for unprecedented returns.   🚀 What You Will Master: ✅ Navigating the Flippa Landscape: Decode the secrets of Flippa's interface and discover how to spot hidden gems in the vast marketplace. ✅ Creating Irresistible Listings: Craft compelling listings that grab attention, showcase your assets, and drive up bids to maximize your profits. ✅ Effective Valuation Techniques: Learn the art of valuing digital assets accurately, ensuring you never undersell or overprice your online properties. ✅ Negotiation Mastery: Develop negotiation skills that empower you to close deals successfully, leaving both parties satisfied and fostering a positive reputation. ✅ Risk Mitigation Strategies: Identify and navigate potential risks associated with online transactions, ensuring a smooth and secure buying and selling process.   🎓 Course Highlights: 🔥 Expert-Led Modules: Dive into comprehensive modules led by industry experts, each sharing their insider knowledge and proven strategies. 🔐 Exclusive Resources: Gain access to tools, templates, and resources that will streamline your Flippa journey and give you a competitive edge. 🤝 Community Support: Join a vibrant community of like-minded individuals, exchange insights, and build valuable connections with fellow course participants.   📈 Why Choose 'Maximizing Returns'? ✨ Proven Success Stories: Hear from individuals who have transformed their financial landscapes through Flippa, and learn from their successes. ✨ Lifetime Access: Enjoy lifetime access to course materials, ensuring you stay ahead of the curve with continuous updates and new strategies. ✨ Money-Back Guarantee: We're confident in the value our course provides. If you don't see results within 30 days, we offer a no-questions-asked money-back guarantee.   🚀 Join Us on the Journey to Financial Freedom! Don't miss your chance to seize the digital frontier and maximize your returns with 'Mastering Flippa for Sales and Profits.' Enroll now and embark on a transformative learning experience that will empower you to conquer the online marketplace.   📈 Invest in Your Future - Master Flippa, Maximize Returns! 📈 Course Curriculum

The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00

The Level 7 Advanced Diploma in Strategic Learning and Development offers a comprehensive understanding of organisational behaviour management within the context of strategic learning initiatives. This course integrates principles of organisational behaviour with strategic planning and development practices to equip learners with the skills needed to drive organisational performance through effective learning strategies.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity!   Learning Outcomes: Upon completion of the Level 7 Advanced Diploma in Strategic Learning and Development course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance.   Who is this course for: This Level 7 Advanced Diploma in Strategic Learning and Development course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture.   Certification After studying the course materials of the Level 7 Advanced Diploma in Strategic Learning and Development course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate.   Requirements This professionally designed Level 7 Advanced Diploma in Strategic Learning and Development course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!   Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors.       Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00