549 Negotiation Skills courses delivered Online

Overview This course delves into the core aspects of retail management, covering strategic planning, buying, pricing, supply chain, and team leadership. Participants will learn effective retail strategies, trends analysis, and customer targeting, as well as negotiation skills with suppliers. The course also addresses management skills, ensuring a holistic understanding of retail operations and time management in the retail industry. Learning Outcomes: Grasp the fundamental principles of retail management. Develop effective retail strategies to drive business growth. Understand the intricacies of retail buying and merchandising. Master pricing strategies and their impact on sales. Gain insights into supply chain management within retail. Analyze market trends and effectively target customers. Learn how to choose the ideal retail location. Enhance negotiation skills for dealing with suppliers. Why buy this Operations and Time Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Operations and Time Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Operations and Time Management course is ideal for Aspiring retail managers seeking comprehensive training. Current retail professionals aiming to upskill and refine their strategies. Entrepreneurs planning to venture into the retail industry. Business students interested in retail operations and management. Prerequisites This Operations and Time Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Salary: £25,000 - £40,000 per year. Store Operations Coordinator - Average Salary: £22,000 - £32,000 per year. Merchandising Manager - Average Salary: £30,000 - £45,000 per year. Supply Chain Analyst - Average Salary: £25,000 - £35,000 per year. Retail Strategy Consultant - Average Salary: £40,000 - £55,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 07: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 08: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 09: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 10: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00

***24 Hour Limited Time Flash Sale*** Decision Making, Time Management & Personal Development Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Decision Making, Time Management & Personal Development courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Decision Making, Time Management & Personal Development. Whether you're a student, recent graduate, or job seeker, our Decision Making, Time Management & Personal Development bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Decision Making, Time Management & Personal Development Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Decision Making, Time Management & Personal Development bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Decision Making and Critical Thinking QLS Course 02: Time Management QLS Course 03: Personal Development 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Master Productivity & Time Management In Under 40 Minutes Course 02: Decision-Making Skills Course 03: Maximise Your Personal Productivity: Negotiation Skills Course Course 04: Personal and Networking Skills Course 05: Personal Transformation In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Decision Making, Time Management & Personal Development courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Decision Making, Time Management & Personal Development Bundle: Master the foundational principles and techniques of Decision Making, Time Management & Personal Development. Develop advanced proficiency in Decision Making, Time Management & Personal Development methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Decision Making, Time Management & Personal Development. Enhance your problem-solving and critical thinking abilities within the context of Decision Making, Time Management & Personal Development. Cultivate strong communication and collaboration skills essential for success in Decision Making, Time Management & Personal Development. The Decision Making, Time Management & Personal Development bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Decision Making, Time Management & Personal Development. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Decision Making, Time Management & Personal Development bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to improve their decision making and time management skills Individuals looking to enhance their personal development and achieve their full potential Career changers seeking to enhance their skills and marketability Entrepreneurs looking to improve their productivity and success Career path Project Manager: £30,000 - £65,000 Human Resources Manager: £35,000 - £80,000 Business Development Manager: £35,000 - £70,000 Marketing Manager: £35,000 - £80,000 Operations Manager: £40,000 - £100,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Are you ready to take your sales game to the next level? Look no further! Our comprehensive bundle of 8 courses is designed to equip you with the essential knowledge and strategies needed to succeed in today's competitive business landscape. With a combination of 3 QLS-endorsed courses and 5 CPD QS accredited courses, this bundle is a powerhouse of valuable insights. The QLS-endorsed courses, including "How To Build Sales Funnels With ClickFunnels," "Sales Training," and "Content Writing & Copy Writing For SEO and Sales," provide you with in-depth expertise in crafting effective sales funnels, mastering the art of selling, and leveraging the power of SEO for driving sales. What's more, upon completion of these courses, you'll receive hardcopy certificates, validating your achievement and enhancing your professional credibility. But that's not all! The bundle also features 5 CPD QS accredited courses. These courses cover essential topics that will expand your skill set and help you stay ahead in the ever-evolving business landscape. Key Features of the Build Sales Funnels, Sales Training and SEO - QLS Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Build Sales Funnels, Sales Training and SEO - QLS Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: How To Build Sales Funnels With ClickFunnels QLS Course 02: Sales Training QLS Course 03: Content Writing & Copy Writing For SEO and Sales 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Marketing Strategies for Business Course 02: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint Course 03: Sales & Negotiation Skills Course 04: Creating Highly Profitable Sales Funnels Course 05: Residential Property Sales In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Build Sales Funnels, Sales Training and SEO - QLS Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to gain valuable knowledge from our curated bundle. Unlock your sales potential and pave the way for a successful career. Enroll now and take the first step towards becoming a sales champion! Experience a comprehensive learning journey with our Build Sales Funnels, Sales Training and SEO - QLS Certificate bundle. This carefully curated bundle consists of 8 courses designed to equip you with the knowledge and skills needed to excel in the competitive sales industry. Upon completion, you'll receive hardcopy certificates for the QLS-endorsed courses, validating your achievement and enhancing your professional credentials. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance their skills and achieve outstanding results. Business owners and entrepreneurs seeking to optimize their sales funnels and increase revenue. Marketing professionals looking to incorporate effective SEO strategies into their campaigns. Individuals interested in pursuing a career in related fields. Career path Sales Executive: £25,000 - £60,000 per year Sales Manager: £35,000 - £70,000 per year Marketing Manager: £30,000 - £70,000 per year Business Development Manager: £30,000 - £75,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Real Estate Agent: £20,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

In the face of escalating environmental challenges, the UK stands at a critical juncture, demanding a new breed of experts equipped to tackle the complex issues at hand. Our Diploma in Environmental Engineering - CPD Certified, offers a transformative journey into the heart of environmental stewardship. Dive into pressing concerns such as the recent surge in environmental incidents, and learn to engineer sustainable solutions that can reshape the landscape of tomorrow. This Diploma in Environmental Engineering - CPD Certified Bundle Consists of the following Premium courses: Course 01: Environmental Engineering Course 02: Environmental Law Course 03: Sustainable Energy, Development and Environmental Impacts Course 04: Environmental Health Course 05: Asbestos Awareness Course 06: Renewable Energy Course 07: Structural Geology, Tectonics & Rock Mechanics Course 08: Wildlife Rescue and Rehabilitation Course 09: Agricultural Science Course 10: Level 2 Certificate in Forestry Course 11: Carbon Literacy Project Certifications Course 12: Renewable Energy Engineering Course Course 13: Floristry & Plant Care Training Course 14: Water Treatment Level 2 Course 15: Diploma in Water Chemistry Course 16: Sustainable Energy Course 17: Town Planning Course 18: Biotechnology Course 19: Environmental Science and Climate Change Dynamics Course 20: Marine Biology Courses Online 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Diploma in Environmental Engineering - CPD Certified bundle, you should be able to: Analyse and address recent UK environmental challenges effectively. Apply sustainable energy principles to mitigate environmental impacts. Demonstrate proficiency in water treatment and chemistry practices. Implement wildlife rescue techniques with expertise and precision. Navigate the complexities of environmental law for informed decision-making. Integrate renewable energy engineering into practical, impactful solutions. This comprehensive course spans a spectrum of disciplines, from Environmental Law to Wildlife Rescue, providing a holistic understanding of the interconnected web of challenges our planet faces. Delve into the intricacies of Renewable Energy Engineering and Water Chemistry, preparing yourself for the frontline of environmental innovation. With certifications in the Carbon Literacy Project and hands-on training in Floristry and plant Care, you'll emerge not just as a graduate but as a catalyst for change. Join us in the pursuit of knowledge that transcends classrooms and ventures into the heart of environmental transformation. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts aspiring to tackle real-world challenges. Professionals desiring a comprehensive understanding of environmental engineering. Individuals keen on integrating sustainability into diverse industries. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Environmental Engineering course, all you need is - A smart device A secure internet connection And a keen interest in Environmental Engineering Career path Environmental Consultant: •40,000 - •50,000 Renewable Energy Engineer: •35,000 - •45,000 Wildlife Rehabilitation Specialist: •25,000 - •30,000 Water Quality Analyst: •28,000 - •35,000 Environmental Compliance Officer: •30,000 - •40,000 Town Planner: •35,000 - •45,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential!

In the dynamic landscape of UK business, mastering the art of bid writing is not just a skill; it's a strategic advantage. Recent Bid Writing challenges in the UK underscore the critical need for professionals who can craft compelling proposals that stand out in a competitive market. Our Advanced Diploma in Bid Writing, Tender Writing & Presentation Skills is a comprehensive online training programme designed to empower individuals with the expertise needed to excel in this demanding field. This Bid Writing, Tender Writing & Presentation Skills - Advanced Diploma Bundle Consists of the following Premium courses: Course 01: Mastering the Art of Bid Writing: Comprehensive Online Training Course 02: Communication Skills: Body of the Speech, Expressions & Body Movements Course 03: Public Speaking: Confident Delivery Skills Course 04: Effective CV Writing: Crafting Impressive Resumes Course 05: Presentation Skills: Engage Your Listeners Course 06: Agile Project Management Diploma Course 07: Basic English Spelling, Punctuation, and Grammar Course Course 08: Business English and Communication Skills Course 09: Microsoft Office course Course 10: Proofreading, Copywriting & Creative Writing Complete Course Course 11: Communication and Organisational Skills Course 12: Content Writing Course 13: Email Writing Training Course 14: Document Control for Project Management Course 15: Level 2 Diploma in Minute Taking Training Course 16: Admin Support Assistant Course 17: Workplace Performance Management Course 18: Purchasing & Procurement Course 19: Business Law Course 20: Self Esteem & Assertiveness 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Bid Writing, Tender Writing & Presentation Skills - Advanced Diploma bundle, you should be able to: Craft compelling bids with strategic and persuasive writing techniques. Master the art of confident public speaking and engaging presentations. Develop effective communication skills, including body language and expressions. Hone CV writing expertise for impressive self-presentation. Navigate agile project management principles for enhanced project success. Gain proficiency in minute-taking, document control, and admin support. This advanced diploma covers a spectrum of essential skills, from honing the art of bid writing to refining presentation and communication abilities. Delve into effective CV writing, master public speaking, and enhance your communication and organisational skills. With additional courses in project management, business law, and workplace performance management, this programme ensures a well-rounded skill set. Equip yourself with the tools needed to thrive in bid writing and beyond. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Bid Writers Project Managers Communication Professionals Procurement Specialists Administrative Support Personnel Individuals seeking comprehensive business and project management skills Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Bid Writing, Tender Writing & Presentation Skills course, all you need is - A smart device A secure internet connection And a keen interest in Bid Writing, Tender Writing & Presentation Skills Career path Bid Writer (•35,000 - •45,000) Project Manager (•40,000 - •60,000) Communication Specialist (•30,000 - •40,000) Procurement Officer (•35,000 - •45,000) Administrative Support Manager (•25,000 - •35,000) Business Analyst (•35,000 - •50,000) Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

In the ever-evolving landscape of the UK healthcare system, accurate clinical coding has emerged as a critical component for efficient and effective patient care. Recently, the demand for skilled professionals in clinical coding has surged, revealing a pressing need for comprehensive training. Our Clinical Coding, Medical Coding & Billing Diploma offers a robust curriculum designed to equip you with the essential skills to navigate this intricate field. This Clinical Coding, Medical Coding & Billing Diploma Bundle Consists of the following Premium courses: Course 01: Learn Medical Coding Using 3M Software Course 02: Medical coding Training: ICD-10-CM Course 03: Clinical Coding Course 04: Medical & Clinical Administrator Course 05: Medical Coding Training: Develop Inpatient DRG Course 06: Medical Coding Inpatient Training: DRG-PCS Course 07: Clinical Observations Skills Course 08: Human Anatomy, Physiology and Medical Terminology Diploma Course 09: Medical Secretary Course 10: Comprehensive Sepsis Management Course Course 11: Medical Transcription Course 12: Medical Sales Representative Course 13: Medical Terminology Training Course 14: Anaesthetist Training Course 15: Pharmacology Diploma Course 16: Control and Administration of Medicines Online Training Course 17: Consent Training in Healthcare Course 18: Healthcare GDPR Course 19: Infection Control Course Course 20: Medical Law 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Clinical Coding, Medical Coding & Billing Diploma bundle, you should be able to: Decode medical information adeptly using 3M Software for precise coding. Master the complexities of ICD-10-CM, enhancing coding accuracy. Develop in-depth knowledge of clinical coding, including DRG and PCS. Acquire practical clinical observation skills for real-world application. Demonstrate expertise in medical terminology and transcription proficiency. Navigate healthcare administration, pharmacology, and consent training with confidence. Dive into the intricacies of medical coding using cutting-edge 3M Software, master ICD-10-CM coding, and develop expertise in inpatient DRG coding. Immerse yourself in clinical observations, bolstered by a solid foundation in human anatomy, physiology, and medical terminology. From medical administration to anaesthetist training, this diploma covers a spectrum of vital healthcare facets, ensuring you emerge as a well-rounded and sought-after professional. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become proficient medical coders. Professionals seeking to expand their skills in clinical administration. Those interested in medical transcription and healthcare GDPR compliance. Individuals pursuing careers in pharmaceutical sales. Aspiring anaesthetists looking to enhance their medical expertise. Anyone eager to contribute to healthcare through infection control and medical law. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Clinical Coding, Medical Coding & Billing course, all you need is - A smart device A secure internet connection And a keen interest in Clinical Coding, Medical Coding & Billing Career path Clinical Coder: •28,000 - •40,000 per annum Medical Administrator: •22,000 - •35,000 per annum Medical Transcriptionist: •20,000 - •30,000 per annum Anaesthetist Assistant: •25,000 - •45,000 per annum Pharmaceutical Sales Representative: •25,000 - •45,000 per annum Infection Control Officer: •30,000 - •50,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

In the fast-paced world of business, effective commercial management is crucial for driving success and ensuring sustainable growth. Our Commercial Management Training course is meticulously designed to equip you with the essential skills and knowledge to excel in this dynamic field. This course is ideal for professionals seeking to enhance their commercial expertise and advance their careers. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Commercial Management Training curriculum, learners will gain essential skills and knowledge to excel in managing commercial operations effectively. They will learn about the fundamental concepts of commercial management and the importance of building strong relationships with partners and customers. Through exploring topics like partnership agreements, budgeting, and cash flow management, learners will develop the expertise needed to handle financial aspects confidently. Negotiation skills will be honed, along with strategies for managing commercial risks and projects efficiently. Understanding customer relationships, including their lifecycle, and the roles of shareholders will enhance their ability to drive business success. Furthermore, learners will grasp the intricacies of loans, debts management, and the relevant commercial legislations. Overall, this curriculum equips individuals with a comprehensive understanding of commercial management principles and practices to thrive in diverse business environments. Course Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Learning Outcomes: Analyze commercial relationships for optimal business outcomes and partnerships. Implement effective budget and cash flow management strategies. Demonstrate proficient negotiation skills in commercial transactions. Identify and mitigate commercial risks to safeguard business interests. Execute commercial project management techniques for project success. Apply customer relationship management strategies to enhance customer satisfaction. CPD 10 CPD hours / points Accredited by CPD Quality Standards Commercial Management Training 4:03:54 1: Module 01: Introduction to Commercial Management 14:07 2: Module 02: Commercial Relationship Part-1 10:15 3: Module 03: Commercial Relationship Part-2 12:01 4: Module 04: Partnership and Agreements 17:14 5: Module 05: Budget Management 18:55 6: Module 06: Cash Flow Management Part- 1 12:44 7: Module 07: Cash Flow Management Part- 2 15:22 8: Module 08: Negotiation 14:36 9: Module 09: Commercial Risk Management 14:36 10: Module 10: Commercial Project Management 19:00 11: Module 11: Customer Relationship Management (CRM) Part-1 18:58 12: Module 12: Customer Relationship Management (CRM) Part-2 18:47 13: Module 13: Managing Customer Lifecycle 14:37 14: Module 14: Roles of Shareholders in Commercial Management 16:27 15: Module 15: Loans and Debts Management 13:25 16: Module 16: Commercial Legislations 11:50 17: CPD Certificate - Free 01:00 Who is this course for? Business professionals seeking to enhance commercial management skills. Individuals aiming for career growth in commercial management roles. Entrepreneurs looking to improve their understanding of commercial operations. Graduates aspiring to enter the field of commercial management. Anyone interested in mastering commercial management principles. Career path Commercial Manager Business Development Manager Contract Manager Commercial Analyst Customer Relationship Manager Commercial Law Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution