879 Negotiation Skills courses

Arranging AND THE CONCEPT OF THE THREE P'S Arranging is a key deals expertise that can have a significant effect to finalizing or losing a negotiation. Arrangement is something of a work of art, however with training and tolerance any salesman can learn it. This course will show you the standards behind fruitful arrangement and give you viable tips that will hone your abilities. You will figure out how to utilize your passionate and psychological insight to strike the most ideal arrangement with a customer, and realize when you should surrender endeavors at additional exchange. We will likewise take a gander at the "3 P's" model and how it can facilitate your comprehension of the selling interaction. You Will Learn: Why you need to comprehend the nature and reason for exchange, and seven essential principles you need to follow Five exchange systems that will upgrade your compatibility with a possibility and increment your odds of finalizing a negotiation Six traps to stay away from while haggling with a possibility How the "3 P's" model can assist you with exploring the business interaction Advantages of Taking This Course: In the event that you work in deals, this course will help you use exchange abilities to support your change rate In the event that your job involves any type of exchange or intervention between at least two gatherings, you will actually want to utilize the adaptable abilities laid out in this course By learning the "3 P's" model, you will actually want to enter exchange circumstances realizing that you have a dependable design to count on, making you a more certain communicator In the event that you are keen on buyer brain research, this course will extend your insight into the purchaser dynamic cycle in light of outside pressure

Understand the importance of supply chain and procurement and how this impacts business efficiency and performance with the Procurement Manager training course. In this course you will learn; negotiation and selling techniques, along with gaining in-depth knowledge of the supply chain process and how to audit and report on your current procurement procedures. The Procurement Manager training course covers; strategic and practical concepts for the analysis, planning and execution of procurement and supply chain processes. Your Learning Goals: Learn key negotiation skills with suppliers Improve your understanding of the supply chain process Learn how to track and evaluate data Improve your ability to plan supply chain and procurement procedures Learn how to apply lean techniques to processes Understand the future of procurement Develop your communication skills Learn how to report effectively to business stakeholders. Who is this Course for? Procurement Manager Training is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Procurement Manager Course Overview 00:05:00 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the art of influence and negotiation with our dynamic course. Develop effective communication skills, strategic thinking, and negotiation tactics to achieve your goals in personal and professional settings. Enroll now to enhance your influence and negotiation prowess.

>> Deal Price is Active Now; Offer Ends Soon, Hurry Up!! << Do you want to manage your public relations more effectively? With a diploma in media and public relations, you are making inroads into strategic communication planning. For the growth of your business, or to pursue a career in media and public relations, effective networking is crucial. For any business, growth depends on networking and public relations. When you start to master strong networking skills, you are in with a chance to increase the scope of expanding your network. Key Topics to be Covered by Media and Public Relations: Starting a fruitful conversation Making a good first impression Taking control of your nervousness How to make use of business cards Working on your memory and remembering names Writing better business letters Working on your proposals Preparing better reports and executive summaries Understanding goals and setting SMART ones Helping others out in setting goals Understanding print media Handing a crisis with a positive approach This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Media and Public Relations course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Learning Outcomes of Media and Public Relations: Understand how to network for growth and success Know how to dress up for the situation Learn how to set smarter goals Discover how to use social media more fruitfully Communicating for success Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Networking for success Writing effectively for smooth communications Utilising modern ways of reaching potential clients Ensuring effective communication with employees Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: *** Media and Public Relations Diploma *** Introduction to the Course Course Objectives Module 01: Networking for Success (I) Creating an Effective Introduction Making a Great First Impression Module 02: Networking For Success (II) Minimizing Nervousness Using Business Cards Effectively Remembering Names Module 03: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module 04: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module 05: Writing Business Letters Writing Proposals Reports Executive Summaries Module 06: Setting Goals Understanding Goals SMART Goals Helping Others with Goal Setting Module 07: Media Relations Television Print Web Presence, Blogs & the Internet Module 08: Issues and Crisis Communication Planning Gauging the Impending Crisis Level Providing Feedback and Insights How Information Will be Distributed Tracking the Overall Effect Module 09: Social Media (The PR Toolkit) Blogs Wikis Podcasts Social Bookmarks RSS Feeds Module 10: Employee Communications Verbal Communication Non-Verbal Communication Skills (Body Language) Email Etiquette Negotiation Skills Making an Impact Assessment process Once you have completed the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Media and Public Relations Diploma to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? With the rapid growth in social media and online business communication, we entered a new era in a matter of a few years. To make rapid progress in this industry, you need to understand the latest trends of media and public relations. Requirements The Media and Public Relations program does not require any prior knowledge; everyone may participate! This Media and Public Relations course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Media and Public Relations course allows you to study at your own speed and grow a quality skillset. Career path To start with, the media opens new opportunities for rapid growth and effective communication.

Description Do you want to be an expert in negotiating? Are you looking for to make a good command in agreement? To mitigate your inquisitiveness you may have a look at Negotiation and Agreement Training course. The course designs to minimize your quest regarding negotiation and agreement based problems. It teaches you how to prepare a strong agreement paper and negotiation pattern. It will teach to some effective method to be expert in the focusing rules of collective conciliation. It helps you to develop your analytical power considering its both positive and negative effects. The course will also allow you to develop your assessment ability. Every lesson of this course add a new dimension to your thinking based on agreement procedures, method, and rules of negotiation. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Negotiation and Agreement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 00:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Resources Resources - Negotiation and Agreement Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Estimates show that some 70% of your work time is spent in some aspect of communication or another. With so much practice and experience, it would appear that we are all experts, but that is not the case. This course looks at your ability to reach a shared or common understanding with another person and how you apply your verbal and written abilities as well as your capacity to listen and understand.

The Job Seekers Toolkit is an all-encompassing program designed to provide job seekers with extensive tools, strategies, and resources to excel in their job search. This course covers every aspect of the job search process, from assessing your skills to negotiating employment contracts. Whether you’re seeking to advance your career or navigate a career change, this course offers in-depth insights and personalised guidance to help you achieve your goals.

Overview Acquire the strategies for peaceful resolutions and enable yourself to become a proficient mediator with our Mediation Skills Training course. This course aims to provide you with a clear understanding of how to manage each party involved in conflict or disagreement. This course will help you understand the core concepts and principles of mediation. Here, you will be able to learn the key communication skills you need for mediation. In addition, the course will enhance your understanding of the whole process of mediation. In this course, you will also get to learn about the ethical aspects and professional standards. Finally, the course will talk about the factors to be considered. If you want to be someone with excellent skills in resolving conflicts or arguments, enrol now and master the skills! Course Preview Learning Outcomes Understand the causes and sources of conflict Learn the skills for effective communication as a mediator Get a step-by-step guide to the mediation process Explore the ethical principles of mediation Enhance your knowledge of the special factors to consider in mediation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Mediation Conflict Resolution Who Should Take This Mediation Skills Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mediation Skills Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mediation Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  Workplace Mediator Community Mediator Mediation Trainer Mediation Consultant HR Manager Module 01: Introduction to Mediation Introduction to Mediation 00:15:00 Module 02: Essential Skills for Mediators Essential Skills for Mediators 00:18:00 Module 03: The Mediation Process The Mediation Process 00:16:00 Module 04: Mediation Ethics and Professional Standards Mediation Ethics and Professional Standards 00:19:00 Module 05: Special Considerations in Mediation Special Considerations in Mediation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to pursue a career in the sports world? Sports agent professionals are the best alternative for you. The sports agent course- sports agent & athlete management course of Lead Academy will help you to explore the skills that are needed to become one of the successful sports agents. This Course at a Glance Get a brief introduction to the world of sports agents. Learn the duties and functions of a player agent. Understand how professional athletes make networks. Learn to Negotiate With Teams And Sponsors and more. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Sports Agent Course - Sports Agent & Athlete Management Course Overview This Sports Agent Course - Sports Agent & Athlete Management Course is developed to provide all the necessary training to become a sports agent. It will teach you from scratch in-depth to become a player agent. You will learn duties and functions, negotiation skills, the connection between sports and laws and more.  Overall, this course will deliver essential facts and significant insights regarding sports agents and athlete management. Additionally, this sports agent course is accredited by CPD UK, valued by employers, professional organisations, and academic institutions. Your training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website. Who should take this course? The Sports Agent Course - Sports Agent & Athlete Management Course is suitable for the following:  Any individual who wishes to pursue a career as a sports agent. The individual wants to learn more about sports agent & athlete management even after basic knowledge of it. Any sports management students can enroll. People who want to increase personal knowledge. Entry Requirements The Sports Agent course and Athlete Management Course Online require no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning new things will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure.  The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Module 1: Introduction ● What is a Sports Agent? ● What does a sports agent's job involve? ● Salary and pay scale ● Skills necessary for a sports agent Module 2: Duties and Functions ● Duties and Responsibilities of a Sports Agent ● Educational Background of Sports Agents Module 3: Networking ● Getting your name out there ● Handling rejection ● Making a good impression ● Building a relationship ● Make things easy for the client Module 4: Analysing Worth ● Assessing your client's worth ● Market analysis ● Accepting and accounting for client weaknesses ● Assessing for the right target Module 5: Public Relations ● What does Public Relations mean in sports? ● Why Public relations is important for a sports agent? ● Sports PR Best Practices Module 6 : Finance ● Financial Strategy, Planning and Budgeting in the World of Sports ● Spending in Sports ● Short-term and Long-term Budgeting ● Sport Finance Reporting and Analysis ● Other Factors that Play a Role in Sport Finance Module 7: Negotiating with Teams And Sponsors ● How to negotiate? ● Knowing the tricks ● Pressure tactics ● Manipulative tactics ● Power tactics ● Bad negotiation techniques ● Analysing your opponent Module 8: Sport and the Law ● How does the Law relate to Sport? ● The Structure of Sport ● European Model of Sport ● The North American model of Sport ● Government Involvement in Sport ● Rights of Participants ● Commercial decisions ● The Safety of Spectators Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs How will I be a sports agent in the UK? To become a sports agent in the UK, you must have a solid idea about how the sports industry works. You can only start something by knowing it well. Thus, get into this Sports Agent course, and become one of them. How much does a player agent earn in the UK? A Sports Agent earns approximately £42,518 per year in London. What will be my responsibility if I become a sports agent? A player agent has many responsibilities like negotiation, networking and more. You must play this role with utmost sincerity. You must acquire skills to do that, and you will learn those comprehensively in the course. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the Sports Agent course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol on our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realise the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

Embark on a transformative journey with the 'Level 5 Diploma in Leadership and Management for Adult Care,' designed to sculpt the next generation of influential leaders and astute managers in the adult care sector. This comprehensive course, meticulously crafted, offers an in-depth exploration of both theoretical and practical aspects of leadership and management. Through its 24 diverse modules, learners will delve into the realms of management theories, high-performance team building, and effective communication skills. The course not only covers the foundational elements like understanding management principles and leadership theories but also ventures into specialised areas such as talent management, succession planning, and the intricacies of dealing with office politics. Additionally, it addresses the critical skills of time and stress management, crucial for thriving in fast-paced professional environments. The curriculum's unique blend of modules like 'Safeguarding in Adult Care' and 'Overcoming Barriers in Adult Care Settings' tailors specifically to the adult care industry, ensuring that graduates emerge as well-rounded, industry-ready professionals. Learning Outcomes Acquire a thorough understanding of both classical and contemporary leadership theories and their application in adult care settings. Develop the ability to build and sustain high-performing teams, along with mastering motivational strategies for employees. Gain proficiency in essential organisational skills, including managing change, negotiating effectively, and mastering time management. Enhance emotional intelligence and conflict management skills, pivotal for navigating complex interpersonal dynamics in a professional setting. Learn to strategically manage risks and uphold corporate responsibility and ethics in adult care leadership Why choose this Level 5 Diploma in Leadership and Management for Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Diploma in Leadership and Management for Adult Care course for? Individuals aiming to ascend to leadership positions in the adult care sector. Managers seeking to enhance their leadership capabilities and organisational effectiveness. Professionals in adult care who wish to refine their skills in managing teams and conflict. Aspiring leaders focused on developing robust communication and negotiation skills. Career-changers looking to enter the adult care industry with a solid foundation in management and leadership. Career path Care Home Manager: £30,000 - £45,000 Adult Care Services Coordinator: £25,000 - £35,000 Healthcare Administrator: £20,000 - £30,000 Senior Care Supervisor: £22,000 - £32,000 Clinical Services Manager: £35,000 - £50,000 Policy Advisor in Adult Care: £28,000 - £40,000 Prerequisites This Level 5 Diploma in Leadership and Management for Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Leadership and Management for Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 03: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 04: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00 Module 05: Leadership Theories Leadership Theories 00:27:00 Module 06: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 07 High Performance Teams High Performance Teams 00:34:00 Module 08: Motivating Employees Motivating Employees 00:28:00 Module 09: Organisational Skills Organisational Skills 00:28:00 Module 10: Talent Management Talent Management 00:39:00 Module 11: Succession Planning Succession Planning 00:26:00 Module 12: Business Process Management Business Process Management 00:30:00 Module 13: Communication Skills Communication Skills 00:29:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15 Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 16: Managing Change Managing Change 00:24:00 Module 17: Time Management Time Management 00:39:00 Module 18: Stress Management Stress Management 00:17:00 Module 19: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 20: Managing Conflict Managing Conflict 00:24:00 Module 21: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 22: Risk Management Risk Management 00:37:00 Module 23: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 24:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Level 5 Diploma in Leadership and Management for Adult Care 00:00:00