This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes
Our digital course, The Agile Speaker, is a comprehensive and complete communication and presentation programme delivered by renowned communication expert Maryanne Johnston, packed with invaluable teachings, resources and templates.
Elevate your career in the dynamic world of freight brokerage with our comprehensive course - 'Freight Broker Training: Expert Guidance for Freight Brokers.' Master the intricacies of regulatory compliance, freight operations, documentation, carrier selection, and marketing strategies. Gain practical skills in risk management and problem-solving. Whether you're a novice or seasoned professional, this course provides the expertise needed to thrive in the competitive freight industry. Unlock new opportunities and take your freight brokerage career to the next level with our expert-guided training.
The Introduction to Business Management Mini Bundle offers a clear and concise selection of courses designed for those new to managing teams, projects, and business operations. This bundle covers essential topics such as business management principles, project and operations management, alongside vital communication and negotiation skills. It delivers practical knowledge in a straightforward way, suitable for learners looking to develop foundational business expertise. This bundle suits anyone interested in understanding how organisations function, how projects are managed efficiently, and how clear communication and negotiation contribute to success. Without unnecessary jargon or filler, the courses provide accessible learning to build confidence and competence in business environments. Learning Outcomes: Understand the basic principles of business and management functions. Learn how to organise and plan projects from start to finish. Explore how operations management supports effective workflow systems. Develop communication skills for clear and effective workplace interactions. Practice negotiation techniques to achieve beneficial business outcomes. Apply management concepts to everyday organisational challenges. Who Is This Course For: New managers seeking foundational business and project skills. Team leaders aiming to improve communication and negotiation. Employees interested in understanding business operations better. Entrepreneurs learning how to manage business projects effectively. Administrators supporting business functions and team coordination. Students exploring business management as a career path. Professionals preparing for workplace leadership roles. Anyone wanting to develop solid business management knowledge. Career Path: Business Manager – £30,000 to £50,000 Project Coordinator – £26,000 to £38,000 Operations Supervisor – £28,000 to £40,000 Team Leader – £25,000 to £35,000 Business Development Officer – £27,000 to £42,000 Negotiation Specialist – £28,000 to £45,000
The Life Coaching & Mentoring Mini Bundle brings together essential courses focused on personal growth and communication finesse. With topics including life coaching, self-esteem, motivation, organisation, and negotiation skills, this bundle blends structured personal development with thoughtful mindset training. Whether you're guiding others or refining your own approach to everyday challenges, you'll find this selection refreshingly purposeful. Perfect for those who value clarity, resilience, and effective dialogue, the bundle offers a flexible study route for developing strong interpersonal and inner leadership abilities. It avoids overstatement and gets right to the point — if you're after insight rather than fluff, this is for you. Learning Outcomes: Develop structured approaches to life coaching conversations and goals. Understand core strategies behind strong self-motivation techniques. Explore the foundations of boosting personal and social confidence. Apply self-organisation methods to everyday tasks and time planning. Learn negotiation basics useful in both personal and work scenarios. Improve communication styles for mentoring or being mentored. Who Is This Course For: Individuals interested in personal and mindset development. Aspiring coaches looking to gain foundational knowledge online. Teachers and trainers improving communication with learners. Managers mentoring staff or junior team members. Job seekers wanting to enhance leadership and soft skills. Parents or carers looking to guide others with confidence. Entrepreneurs refining self-motivation and focus routines. Anyone working in support, community, or advisory roles. Career Path: Life Coach – £25,000 to £45,000 Personal Development Advisor – £23,000 to £38,000 Mentor or Support Worker – £21,000 to £32,000 Corporate Trainer – £30,000 to £50,000 Wellbeing Officer – £26,000 to £41,000 Career Advisor – £24,000 to £39,000
The Delegation Management Skill Mini Bundle is built for those who need to handle responsibility without losing sleep. From team leadership and effective problem solving to time management and negotiation skills, this bundle is about getting results without doing everyone else's job. Learn how to get things done through people without sounding like you’re bossing them about. The inclusion of Supply Chain Management ties it all together—ensuring that processes, people, and priorities move in sync. Whether you're steering a small team or managing complex schedules, this bundle trims the fluff and teaches you the fundamentals that matter when managing others effectively. Learning Outcomes: Understand how to manage and lead a small team efficiently. Solve problems with structured and logical approaches. Improve daily planning through better time prioritisation strategies. Apply negotiation techniques to workplace communications smartly. Learn task delegation and reduce unnecessary workload stress. Coordinate supply chains with clarity and organisational awareness. Who Is This Course For: Team leads looking to improve delegation strategies and systems. Supervisors managing shifting deadlines and shifting priorities. Managers who need stronger team communication and oversight. Small business owners handling people and operations solo. Professionals keen to make better use of limited time. Employees stepping into leadership roles for the first time. Coordinators dealing with task allocation and follow-ups. Anyone managing both people and processes simultaneously. Career Path: Team Leader – £30,000/year Shift Supervisor – £28,000/year Project Coordinator – £32,000/year Operations Manager – £45,000/year Supply Chain Analyst – £40,000/year Office Manager – £33,000/year
Master project coordination with leadership, communication, negotiation, and MS Project skills in this focused online mini bundle. 🔹 Overview: This Comprehensive Guide to Project Coordination Mini Bundle delivers the core skills needed to steer projects towards success. With training in leadership, negotiation, communication, and the MS Project software, learners gain a practical toolkit to manage project details effectively from any location. Ideal for project coordinators or assistants who want to advance their abilities, this bundle offers insights into managing team dynamics and deadlines with confidence. Whether negotiating timelines or scheduling tasks, you’ll build the skill set to help projects sail smoothly without ever needing to roll up your sleeves. 🔹 Learning Outcomes: Understand leadership roles in effective project coordination Develop communication strategies to enhance team collaboration Apply negotiation techniques to resolve project challenges Learn to use MS Project for scheduling and tracking tasks Manage team dynamics and improve project workflow efficiency Gain skills for coordinating complex project activities remotely 🔹 Who is this Course For: Project coordinators aiming to refine leadership and negotiation skills Team leaders wanting to enhance project communication strategies Assistants supporting project managers with scheduling and planning Professionals seeking mastery of MS Project software tools Individuals responsible for coordinating teams and workflows Employees aiming to improve negotiation outcomes in projects Remote workers involved in project management support roles Anyone preparing for project coordination positions 🔹 Career Path: Project Coordinator – £27,000–£36,000 per year Project Manager Assistant – £25,000–£33,000 per year Team Leader (Project Teams) – £30,000–£40,000 per year Negotiation Specialist (Project Sector) – £32,000–£42,000 per year MS Project Administrator – £26,000–£34,000 per year Workflow Analyst – £28,000–£37,000 per year
Learn charity-specific accounting, business analysis, negotiation, and financial strategy skills in one focused online training bundle. Charity accounting doesn’t mean fuzzy maths and vague budgets—it’s about precise decisions with people in mind. This mini bundle gets to the heart of it, with targeted courses in accounting, business analysis, financial analysis, business management, and negotiation skills. It’s tailored for those working in or supporting financial functions within charitable organisations. Whether you’re trying to make spreadsheets make sense, or you’ve ever been in a funding meeting that felt more like a quiz show, these courses give you the clarity and knowledge to navigate charity finance without the grey areas. It’s built for online study, no suit required, and helps you approach funding, strategy, and board discussions with more confidence (and fewer spreadsheets that mysteriously vanish). Learning Outcomes: Understand accounting methods used in not-for-profit organisations. Apply analytical thinking to budgeting and financial decision-making. Interpret business data to support strategic charity functions. Examine financial trends for reporting and forecast purposes. Communicate clearly in negotiation and budgeting discussions. Explore business management structures within charity contexts. Who Is This Course For: Charity finance officers needing sharper accounting skills. Fund managers working with budgeting and forecasts. Analysts supporting charity performance reporting. Trustees involved in financial decision-making processes. Admins working in charity budgeting or strategy roles. Professionals in grant-based reporting and cost tracking. Business managers in not-for-profit organisations. Finance assistants needing charity sector knowledge. Career Path (UK Average Salaries): Charity Finance Officer – £33,000 per year Business Analyst (Charity) – £38,000 per year Financial Analyst (Non-profit) – £37,000 per year Charity Accountant – £36,000 per year Budget Officer – £32,000 per year Fundraising and Finance Executive – £30,500 per year
Sales Negotiation Training Course Course Overview This Sales Negotiation Training Course is designed to provide learners with the essential skills and techniques required to excel in sales negotiations. With a focus on strategy, communication, and effective deal-making, this course equips learners to confidently navigate complex sales discussions. The course highlights key negotiation strategies, personal development techniques, and how to achieve successful outcomes. By the end of the course, learners will have developed the ability to engage with clients, manage objections, and close deals with confidence, making them highly effective in their sales roles. Course Description The Sales Negotiation Training Course covers a comprehensive range of topics crucial to successful sales negotiations. It begins with the importance of self-development for sales consultants, helping learners understand their strengths and areas for improvement. The course progresses into core negotiation strategies, including how to build rapport, handle objections, and reach mutually beneficial agreements. Learners will also gain insights into different negotiation styles, helping them adapt to various scenarios. By the end of the course, learners will be equipped with the knowledge and confidence to approach sales negotiations with professionalism and poise, making them valuable assets to any sales team. Sales Negotiation Training Course Curriculum Module 01: Prepare The Train Driver - Self Development For The Sales Consultant Module 02: Negotiation Station - How To Negotiate Successfully (See full curriculum) Who is this course for? Individuals seeking to enhance their sales negotiation skills. Professionals aiming to advance their careers in sales. Beginners with an interest in the sales industry. Any other individuals wishing to strengthen their negotiating capabilities. Career Path Sales Consultant Account Manager Business Development Manager Sales Director Customer Relationship Manager Negotiation Specialist
Course Overview The "Interpersonal Skills for Professional Development" course is designed to equip learners with essential communication and emotional intelligence tools for career advancement. It covers a range of topics, including effective communication, collaboration, networking, and conflict management. By completing this course, learners will enhance their ability to build strong professional relationships, manage conflicts, and navigate diverse work environments. The course is ideal for professionals seeking to improve their interpersonal skills, elevate their workplace presence, and foster positive working relationships that contribute to personal and professional growth. Course Description This course dives deeper into various interpersonal skills that are crucial in any professional environment. Learners will explore topics such as emotional intelligence, which helps in recognising and managing emotions in the workplace, and collaboration, which focuses on working effectively within teams. The course also covers networking strategies, cultural sensitivity, conflict resolution, and negotiation techniques, ensuring learners develop a well-rounded skill set. Through these modules, learners will gain the tools to interact successfully with colleagues, clients, and superiors, all while cultivating a professional attitude that enhances career development. Course Modules Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills (See full curriculum) Who is this course for? Individuals seeking to improve their communication and interpersonal relationships. Professionals aiming to advance in their careers by mastering essential soft skills. Beginners with an interest in enhancing their workplace interactions. Anyone looking to develop emotional intelligence and conflict management strategies. Career Path Human Resources Specialist Project Manager Sales Executive Team Leader Client Relations Manager Customer Service Professional Public Relations Officer