10319 MOT courses

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

Do you want to live your passion for health and fitness, or enjoy helping others to have a better life? The Complete Fitness Trainer Certification: Beginner To Advanced course is designed to guide you through a rewarding career in which you can lead others in achieving their health and fitness goals in the most effective manner. This online fitness training certification program aims to provide you with the practical and scientific knowledge to lead, instruct, and motivate individuals or groups in exercise activities, including resistance training, cardiovascular exercise, strength training, and stretching. During the course, you will also learn to assist clients in exercises to minimise injury and promote fitness, as well as demonstrate how to carry out various exercises and routines according to the needs of your clients. By the end of the course, you will earn an internationally recognised certification proving that you have the skills and competencies to work in a variety of facilities, including health clubs, gyms, corporate, community or public fitness centres, with positions ranging from freelance to part-time, full-time and beyond.  Requirements Our Complete Fitness Trainer Certification: Beginner To Advanced course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Why You Should Choose Complete Fitness Trainer Certification: Beginner To Advanced Course Lifetime access to the course CPD Accredited certification on successful completion Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day. Improve your chance of gaining professional skills and better earning potential. Introduction course promo FREE 00:02:00 alternative promo FREE 00:02:00 Introduction & What You Will Learn 00:03:00 Get To Know Your Instructor 00:02:00 how to get your certificate 00:01:00 The Roles & Responsibilities Of A Fitness Coach 00:02:00 Anatomy Anatomy Introduction 00:01:00 Nervous System 00:02:00 Bones & Joints 00:01:00 Muscular System 00:02:00 The 2 Types Of Muscle Fibers 00:03:00 Muscle Contractions Explained 00:02:00 Muscle Agonist & Anatagonist 00:02:00 Cardiovascular System 00:02:00 Client Assessment Client Assessment Intro 00:01:00 The Client Interview 00:02:00 Fitness Assessment 00:03:00 Harvard Step Test 00:02:00 Strength Test: How To Estimate Your 1 Rep Max 00:04:00 Resistance Training Resistance Training Overview 00:01:00 Bodyweight Training vs Weight Training 00:02:00 Bodyweight Fundamentals 00:02:00 Muscle Building Formula 00:09:00 Fat Loss Formula 00:06:00 Hypertrophy Explained: The 3 Types Of Muscle Growth 00:04:00 Weight Training Fundamentals 00:03:00 Progressive Overload 00:03:00 How To Create The Perfect Resistance Training 00:09:00 The 4 Fundamental Exercises For Muscle Growth 00:03:00 How To Warm Up Before Lifting Weights 00:03:00 Exercise Instruction Videos Bench Press 00:01:00 Squats 00:01:00 Deadlift 00:01:00 Overhead Press / Military Press 00:01:00 Barbell Row 00:01:00 Pull-Up 2 00:01:00 Push-Ups 00:01:00 Bodyweight Squat 00:01:00 Lunges 00:01:00 Pull-Up 2 00:01:00 Cardio & Endurance Training Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 Creating The Right Cardio Workout 00:04:00 How To Measure Heart Rate During A Workout 00:02:00 Weight Loss Exercising Myths 00:08:00 Cardio vs Weight Training - Which Is Better For Weight Loss 00:07:00 Cardio For Weight Loss 00:04:00 HIIT Explained 00:07:00 Hiit workout 00:05:00 How To Warm Up Correctly 00:02:00 Flexibility Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs Dynamic Stretching 00:05:00 Sample Stretching Routine 00:03:00 Resources Resources-Complete Fitness Trainer Certification: Beginner To Advanced 00:03:00

This course is for BEGINNERS who have no idea of how to put an online multi-business together or those who have tried and stumbled. The Online Multi-Business Master Plan demonstrates how to effectively combine diverse business opportunities into a cohesive, successful 'Multi-Business'. The course provides everything someone needs to discover and engage customers, manage combined income streams, and institute processes and applications that will enable him or her to run a multi-business without dropping balls and being overwhelmed by stress. Here's some of the latest student reviews: 'Brilliant course. Excellent ideas presented thoughtfully and thoroughly from someone who obviously knows their stuff. Highly recommended.' 'Motivating and informative! I loved the method, it opened new doors for me as a content creator, thanks a lot!' 'This course provides a practical overview of the essentials of running an online business. It also points out several things to consider, that you wouldn't necessarily think of as a beginner. The lectures have a nice flow to them and the instructor is easy to understand and listen to.' It is possible to be your own boss and operate multiple business opportunities at once. In this course you will learn everything you need to start generating multiple streams of income, such as: Simple ways to find and test out profitable niches. How to set simple and effective goals - and how to stick to them! How focus to one income stream at a time, and start earning as quickly as possible. Then learn how to produce multiple products, selling on multiple platforms - with the least work in the quickest time. How to monitor changes and results to get the best performance from your products - and make more money. What to do when it all goes wrong - and how to benefit from your 'failures'. How to use simple systems to help build and keep track of your products - saving you valuable time. When you should automate and outsource - to speed up the production process. How to re-purpose your products quickly and effectively - and so increase your revenue whilst minimizing your work. How to tie all your new income steams together into one manageable multi-business. How to build and promote your multi-business using free and low costs tools - saving you a fortune and allowing you to earn quickly and efficiently. This course delivers information that is vital for the preparation and execution of a successful multi-business plan. After completing this course you will be able to: Build your own Online Multi-Business. Understand the structure needed to earn from multiple income streams at the same time. Use the Online Multi-Business Master Plan over and over to expand your income streams. This course is the sum of my personal experience as a successful teacher, author and creative entrepreneur rolled into one simple and practical guide. I developed this course to impart what knowledge I have in regards to managing several successful businesses out of my home. My approach has worked for myself and others. I believe it can work for you. You will have immediate lifetime access to the all the course materials, plus any bonus material and future updates. What you'll learn Start immediately building your own Online Multi-Business. Understand the structure needed to earn from multiple income streams at the same time Requirements Basic IT skills (eg. can pick up email, search Google etc.) A computer All students must be willing to put the strategies within the course into practice Who is the target audience? This course is for anyone who wants to build an online income It is especially useful for anyone who wants to build multiple income streams Introduction Introduction to The Online Multi-Business Master Plan Course FREE 00:03:00 Aims of this course FREE 00:06:00 Course Structure 00:02:00 Online Business Models Online Business Models Overview 00:01:00 Business Models- Udemy 00:04:00 Business Models- Fiverr 00:06:00 Business Models- Amazon KDP 00:04:00 Business Models- Createspace 00:04:00 Business Models- Other Platforms 00:05:00 Your Multi-Business Website Your Multi-Business Website 00:04:00 Getting Started Create, Re-purpose, Repeat 00:04:00 Pick a Niche 00:12:00 Google Keyword Planner Overview 00:02:00 Pick a Platform 00:09:00 Plan, Plan & Test 00:05:00 Earn Your First Dollar 00:06:00 What if you fail- 00:02:00 Build your Systems 00:07:00 Automate and Outsource 00:03:00 Re-purpose and Repeat 00:08:00 Putting it all together 00:04:00 Promoting Your Multi-Business Promoting Your Multi-Business 00:06:00 The Complete Online Multi-Business Master Plan The Complete Online Multi-Business Master Plan 00:11:00 Essential Tools Paypal Overview 00:01:00 Fiverr Overview 00:03:00 MailChimp Overview 00:03:00 Conclusion Finally 00:02:00

Realize your potential with this Self Development Course Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realize and maximise their potential. With this course you can realize your potential and achieve your life goals. Personal development is a form of coaching that focuses entirely on the self. This style of coaching aims to evaluate and assess your current strengths and weaknesses in order to improve a certain aspect of life. Just as an athlete would have a coach to push and support them, a personal development coach is there to make you feel at ease and confident in your life. You deserve to be happy and proud of where you are; a coach will help you achieve that happiness and develop any skills you wish to improve. With this course you can learn how to improve on your personal development so that you can tackle day to day situations with more confidence. Course Highlights Extended Diploma in Personal Development is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Personal Development into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Personal Development Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Personal Development is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Personal Development is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Personal Development Basics Affirmations FREE 01:00:00 Goals FREE 01:00:00 Improve Social Skills 00:30:00 Be A Leader 00:30:00 Brain Power 00:15:00 People Skills 01:00:00 Communication 01:30:00 Shape Your Destiny 00:15:00 Let Go 01:00:00 Personal Magnetism 00:30:00 Module 2: Development of Self Tony Robbins-Learn How to Achieve Bigger Things 00:30:00 Steve Pavlina-Quit Griping 00:30:00 Brian Tracy-Eat A Toad 00:30:00 Why Network Marketing Is Good 01:00:00 Deepak Chopra- Synchrodestiny 00:30:00 Jim Rohn-Work More Efficiently 01:00:00 Stephen Covey-Communicating 00:15:00 Dani Johnson-Facing Fear 01:00:00 Bob Proctor-No Limits 00:30:00 Abraham Maslow-Theory of Personality 01:00:00 Wrapping Up 00:15:00 Module 3: Goal Setting Understanding Goal Setting Theory FREE 00:30:00 Motivation and Goal Setting FREE 00:30:00 Importance of Goal Setting 00:30:00 Setting Goals and Objectives 00:30:00 Goal Setting Techniques 01:00:00 Goal Setting Strategy 01:00:00 Tips on Goal Setting 01:00:00 Mock Exam Mock Exam- Extended Diploma in Personal Development 00:30:00 Final Exam Final Exam- Extended Diploma in Personal Development 00:30:00

While there are numerous of ways to quit smoking, not all of them are relatively successful. Here in this course, we will break down What Is the Most Powerful Way to Best Ways to Quit Smoking that has been used with the most success by those who quit. Keep in mind that success rates might not be the same for everyone. At last, quitting comes down to a personal judgment, the amount of willpower you have and sort of factors affecting your daily life. But if you want the best chance to succeed, then this is the course you should be trying. Course Highlights Best Ways to Quit Smoking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Best Ways to Quit Smoking into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Best Ways to Quit Smoking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Best Ways to Quit Smoking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Best Ways to Quit Smoking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 A Need of Willpower to Best Ways to Quit Smoking 00:30:00 Advantages of Quitting Smoking and Disadvantages of Smoking 00:30:00 All About Smoking 00:30:00 Developing A Habit Can Be Dangerous 00:15:00 Module 02 Do you still want to switch onto smoking after knowing these side effects? 00:15:00 Do You Want To Free Yourself Of Heart Diseases? 00:30:00 Does Smoking Rob You Of Your Facial Charm? 00:30:00 Educate Your Child On Smoking 00:30:00 ENJOY LIFE AFTER QUITTING SMOKING 00:15:00 EXERCISE- A FRIEND FOR WHOLE LIFE 00:15:00 Expecting mothers-Quit smoking 00:15:00 Module 03 Getting Familiar With The Working Of Smoking 00:30:00 Good Bye Smoking 00:15:00 Handling the Pain 00:15:00 Hookah: Another name of Smoking Equipment 00:30:00 How Non Smoker Get Breast Cancer? 00:15:00 Best Ways to Quit Smoking with the Help of Water Therapy 00:30:00 Hypnosis- The Best Way To Best Ways to Quit Smoking 02:00:00 Module 04 KILL YOUR ENEMY 00:15:00 Lame Excuses Never Work 00:15:00 Now it's Time to Think 00:30:00 Quit smoking- Mission Impossible and Making it possible 00:15:00 Quitting Smoking- A Personal Analysis 00:15:00 READY, STEADY AND GO 00:15:00 Smokers and Ex-smokers 00:30:00 Module 05 Smoking - Making A Fool Of Yourself 00:15:00 Smoking: A nurturer or a destroyer 00:30:00 Smoking And Pregnancy 00:15:00 Smoking- More a Habit, Less a Pleasure 00:15:00 Smoking-The Game of Nicotine 00:15:00 The Deadly Secondhand Smoke 00:15:00 THINK ABOUT IT 00:15:00 Tobacco - Not A Consumer Product 00:30:00 Why We Cannot Best Ways to Quit Smoking? 00:15:00 Mock Exam Final Exam

Administrative Assistant is someone who provides assistant or support to managers or any higher position people. They usually assist in daily office work such as managing the business general administrative activities. In this course, you will be able to use all the tools of the administration effectively. Since you need to have almost, if not the same set of skills and knowledge of the person you are assisting. If you are planning to become one, you need to know the basics of office and business administration. Luckily, this course will provide both with a bonus lesson on how to become a successful administrative assistant. Course Highlights Certified Administrative Assistant Training is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Administrative Assistant Training into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Administrative Assistant Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Certified Administrative Assistant Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Administrative Assistant Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Administration Basics Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Becoming a successful Administrative Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Mock Exam Mock Exam- Certified Administrative Assistant Training 00:30:00 Final Exam Final Exam- Certified Administrative Assistant Training 00:30:00

Having the capacity to communicate adequately is a necessary fundamental ability that impacts our level of professional success, the stability of our family life, the nature of our social connections and our very own bliss. The best communicators inspire and motivate people, help them make an active decision, and enhance their understanding. Communication skills are a core interpersonal skill, and by discovering how to improve ourselves in this area, we can expect the widest range of long and short-term benefits. In this course, you will be introduced to many communication styles and learn how to improve your skills to get the best results in all of your future interactions. You will likewise explore a full range of core communication principles; so that you can start communicating with higher confidence in every aspect of your life. If you want to begin communicating with far more clarity, confidence, and persuasiveness then this course is your one stop. Course Highlights Extended Diploma in Communication Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Communication Skills into 30 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 34 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Communication Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Communication Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Communication Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Communication Skills - Updated Version Introduction To Communication - Goals & Benefits FREE 00:07:00 Key Principles Of Communication 00:14:00 We Are ALWAYS Communicating 00:17:00 Fundamentals Of Communication - Part 1 00:06:00 Fundamentals Of Communication - Part 2 00:08:00 Great Communication Tips - Part 1 00:14:00 Great Communication Tips - Part 2 00:19:00 Self-Talk & Powerful Language 00:10:00 Miscommunication 00:06:00 Still MORE Great Tips! Part 1 00:13:00 Still MORE Great Tips! Part 2 00:08:00 Still MORE Great Tips! Part 3 00:05:00 Final Thoughts and Suggestions 00:06:00 PROMO Communication (BEST) FREE 00:06:00 Extended Diploma in Communication Skills - Old Version Basic Communication Skills Communication Basics FREE 00:15:00 Types Of Communication FREE 00:30:00 Types Of Personalities 01:00:00 Body Language Basics 00:30:00 Improving Skills 00:30:00 Final Hints 00:30:00 Effective Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Mock Exam Mock Exam- Extended Diploma in Communication Skills 00:30:00 Final Exam Final Exam- Extended Diploma in Communication Skills 00:30:00

What Will I Learn? Learn from the Best!...with Learn Sign Language - ASL we have enlisted a well-known Deaf presenter Judy Vardon. She has been Deaf since the age of two. She became famous in the Deaf community when she and her family appeared on America's Extreme Home Makeover show in 2004. She graduated from Lahser High School and is the mother of two sons. She lives with her family in Oak Park, Michigan. Throughout the course, you will be taught via online videos that have both voices over and subtitles to just pure ASL on its own. This is to increase your receptive and productive skills when conversing with a Deaf person or someone who uses ASL. There are also PDF documents to download so you can track the scripts and keep tabs on your progress. The topics that will be covered are the following: - Alphabet, Spelling & Names, Introductions, Family & Rooms in the House, Animals, Numbers, Money & Time, Time & Weather, Transport & Directions, Interests & Hobbies, Food & Drink. Requirements No prior knowledge needed Description American Sign Language (ASL) is a richly expressive system of manual communication used by Deaf Americans and Canadians. This Level 1 Certificate in American Sign Language will be helpful to them who wish to communicate in sign in their personal lives, as well as those who wish to explore vocational opportunities in services to people who are Deaf. Formal signs, finger-spelling, pantomime gestures, facial expressions, body movements and speech will be used to convey meaning in ordinary conversation. This Level 1 Certificate in American Sign Language will introduce you via video to the sign alphabet, names, animals, numbers, places and much more. From ordering in a restaurant to getting around, this course is the go-to guide to help you get communicating in sign language. So, enhance your communication skills by getting this course. Who is the target audience? Anyone who is interested in learning American Sign Language. This could be because you have Deaf members of the family, have Deaf or Hearing Impaired colleagues and you want to have a signed conversation with them. You could also be looking to enhance your skills and use this new language as a tool to help you in your career or help you in your existing job. Introduction Introduction FREE 00:01:00 Alphabet, Spelling and Names... Alphabet with text FREE 00:02:00 alphabet without text FREE 00:01:00 Letter test without text FREE 00:02:00 Letter test with text 00:02:00 Finger spelling names without text FREE 00:02:00 Finger spelling names with text FREE 00:02:00 More Names without text 00:02:00 More names with text 00:01:00 Introductions, Family & Rooms in the house Introductions FREE 00:04:00 Phrase test 00:01:00 Family Vocabulary 00:02:00 Question forms 00:01:00 Short story - receptive skill practice without text 00:02:00 Short story recap with text 00:02:00 Rooms in the house vocabulary 00:14:00 Animals Animals 00:01:00 Animal phrase test without text 00:01:00 Animal phrase test reply with text 00:01:00 Animal phrase test 2 No text 00:01:00 Animal phase test 2 replay with text 00:01:00 Numbers. Money & Time Numbers 1 to 20 00:03:00 Number test and extra numbers 00:03:00 Number test 2 00:02:00 Money signs 00:02:00 Time and months 00:04:00 Mixed Number test 00:03:00 Mixed number test 2 00:02:00 Mixed number test 3 00:03:00 Using numbers for duplication 00:01:00 Practice Time & Weather Story receptive practice - no text 00:02:00 Story receptive replay with text 00:02:00 Weather vocabulary 00:01:00 Weather phrase test without text 00:01:00 Weather phrase replay with text 00:01:00 Story receptive practice - no text 00:01:00 Story receptive replay with text 00:01:00 Transport and Directions Transport Vocabulary 00:01:00 Transport phrases 00:01:00 Direction vocabulary 00:01:00 Direction phrases 1 00:01:00 Direction phrases 2 00:02:00 Direction phrases 3 00:02:00 Getting around phrases - no text 00:02:00 Getting around phrases replay with text 00:02:00 Interests and Hobbies Interest & Hobbies Vocabulary 00:03:00 Phrase test without text 00:01:00 Phrase test replay with text 00:01:00 Food and Drink Food and drink vocabulary 00:03:00 Food and drink vocabulary test 00:01:00 Food & drink phrase test - no text 00:01:00 Food and drink replay with text 00:01:00 American Sign Language Level-Handouts American Sign Language Level-Handouts 00:00:00

Are you someone who wants to start in building a business? The learning needed to start your enterprise can be taken in even without going to a formal school. You can try self-study method, research, and experience or you can enrol in diploma courses like this that will surely give you an edge in business enterprise. And, to help you begin, we compressed the simple most accommodating business tips out there. This course is aimed at providing you with everything you need to get started. You will master all the core concepts of entrepreneurship, come up with great business plans and end up becoming a successful entrepreneur. Course Highlights Complete Entrepreneurship Perfect Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Complete Entrepreneurship Perfect Course into 40 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Complete Entrepreneurship Perfect Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Complete Entrepreneurship Perfect Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Complete Entrepreneurship Perfect Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Entrepreneurship Introduction FREE 00:30:00 Getting Into The Right Mindset FREE 00:30:00 Finding Your Field of Success 00:30:00 Finding The Right Opportunities 00:15:00 Identifying Business Prospects That Will Sell 00:30:00 Identifying The Risks And Countering Them 00:15:00 Identifying Your Target Customers/Market 00:30:00 Finding Your Resources 00:15:00 Formulating A Business Plan 01:00:00 Coming Up With an Advertising/Marketing Plan 00:15:00 Learning Profit Maximization Techniques 00:30:00 Hiring A Dedicated Team 01:00:00 Motivating Your Team 00:30:00 Have The Right Attitude Towards Your Investment 00:15:00 Winning Over The Competition 00:30:00 Taking Advantage of the Internet 01:00:00 Handling Debts Expertly 00:45:00 Know-­How to Gain in Business 00:15:00 Protecting Your Company's Image 00:15:00 Abiding To The Legal Requirements 00:15:00 Conclusion 00:15:00 Entrepreneurship Mindset Developing Your Mindset 00:30:00 How Far Can You Go 00:30:00 How Can You Magnetize 00:30:00 Balancing Your Life With Work And Happiness 00:30:00 Keep Trying 00:15:00 Wrapping Up 00:15:00 Business Entrepreneurship Module One - Getting Started FREE 01:00:00 Module Two - Decide on the Type of Business FREE 01:00:00 Module Three - What Is the Market Competition Like 01:00:00 Module Four - Basics of Starting a Business 01:00:00 Module Five - Create a Business Plan 01:00:00 Module Six - Get Financing 01:00:00 Module Seven - Hire Employees 01:00:00 Module Eight - Training Employees 01:00:00 Module Nine - Market the Business 01:00:00 Module Ten - Run the Business 01:00:00 Module Eleven - Grow the Business 01:00:00 Module Twelve - Wrapping Up 01:00:00 Professional Diploma in Entrepreneurship & Business Management- Activities 00:00:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam