4917 Model courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Built for those supporting a Citrix Virtual Apps and Desktops solution in a help desk or service desk capacity. An ideal candidate for this course interacts with end users to troubleshoot and resolve issues. Overview How to support end-users connecting to Citrix Virtual Apps and Desktops through Citrix Workspace App. How to use Citrix Director to gather information and interact with user sessions. A methodology to approach user related issues to minimize time to resolution. An understanding of the Citrix Virtual Apps and Desktops solution and the role of the components Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution. In this course, you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team. Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact. You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios. By the end of the course, you will be able to solve or escalate end-user issues appropriately Fundamental Architecture for the Help Desk Role Citrix Site Infrastructure and Deployment Models The Help Desk Role in the Fundamental Architecture Problem Resolution Methodology Citrix Director and its role in Help Desk Support Citrix Director Role and Purpose Access to Director for Help Desk Administrators Common Director Monitoring Tasks Common Help Desk AdministratorTroubleshooting Tasks Providing and Troubleshooting End User Access End User Access Overview Components between end users and published resources on VDAs User Experience Support End User Access Citrix Workspace App Workspace App Types Deploying Citrix Workspace app Pass though Authentication Supporting Citrix Workspace App User Sessions FlexCast Architecture User Sessions App and Desktop Launch Process User Profiles HDX Technologies Printing Introduction to Printing Printing Components Overview Supporting Printing

Duration 2 Days 12 CPD hours This course is intended for Professionals who want unparalleled creative freedom, productivity, and precision for producing superb 3D modeling. Overview Powerful tools and techniques for drawing, dimensioning, and printing 2D drawings, Use content that has been previously created, Extract information from your drawings, Streamline the design process and become more productive with AutoCAD. Discover the powerful tools and techniques for drawing, dimensioning, and printing 2D drawings in this course that enables you to reuse content and extract information from your drawings. Working Effectively with AutoCAD Creating a Custom Workspace Using the Keyboard Effectively Object Creation, Selection, and Visibility Working in Multiple Drawings Copying and Pasting Between Drawings Using Grips Effectively Additional Layer Tools Accurate Positioning Coordinate Entry Locating Points with Tracking Construction Lines Placing Reference Points Projects - Productivity Tools Schematic Project - Purifier Unit Mechanical Project - 2 Views Architectural/Civil Project - Formal Garden Mechanical Project - Cover Plate Architectural Project - Addition Mechanical Project - Block Mechanical Project - Plate Parametric Drawing Working with Constraints Geometric Constraints Dimensional Constraints Working with Blocks Creating Blocks Editing Blocks Removing Unused Elements Adding Blocks to Tool Palettes Modifying Tool Properties in Tool Palettes Projects - Creating and Organizing Blocks Mechanical Project - Control Panel Architectural Project - Furniture Layout Civil Project - Utility Layout Creating Templates Why Use Templates? Controlling Units Display Creating New Layers Adding Standard Layouts to Templates Saving Templates Advanced Layouts Creating and Using Named Views Advanced Viewport Options Layer Overrides in Viewports Additional Annotative Scale Features Annotation Styles Creating Text Styles Creating Dimension Styles Creating Multi-leader Styles Projects - Drawing Setup and Utilities Interiors Project Mechanical/Schematic Project Civil/Map Project Mechanical Project - Dimension Styles External References Attaching External References Modifying External References Xref Specific Information Projects - Drawing D-sized Title Block Mechanical Project - Drill Press Base Architectural Project - Office Tower P&ID Project - Oil Lubrication System Civil Project - Warehouse Site

Duration 3 Days 18 CPD hours This course is intended for This course is designed for operators and schedulers who perform duties that are related to batch workload automation. Overview In this course, you learn how to perform the following tasks:Explain the production terminology used with IBM Workload Scheduler and its production planning processMonitor production batch workload processesManage production batch workloadCreate and modify scheduling objectsSchedule new workloadsForecast future workloadsMigrate workload definitions from test to production environmentsCreate and maintain reports about production workloads This course provides professional report authors an opportunity to learn report building techniques using relational data models. Demonstrations and exercises will illustrate and reinforce key concepts during this learning opportunity. IBM Workload Scheduler Introduction About Workload Automation IBM workload automation offerings IBM Workload Scheduler terminology Workload Scheduler user interfaces Getting started with Application Lab Getting started with the Dynamic Workload Console Connecting the console to Workload Scheduler Getting started with the command-line interfaces Using the Application Lab Interface Using the processes status overview page Managing processes Using other Application Lab functions Monitoring Workload Scheduler Production Monitoring Workload Scheduler production by using queries Using the Workload Dashboard Monitoring system status and health Monitoring plan objects Using the What-if Analysis interface Monitoring the plan graphically Managing Workload Scheduler Production Managing the scheduling environment Managing scheduling objects in the plan Creating Scheduling Objects Using the Workload Designer Creating scheduling objects Creating variables and variable tables Creating prompts and resources Creating calendars Defining jobs Scheduling, Forecasting, and Migrating Workloads Creating job streams Applying jobs to job streams Setting time and date restrictions Using advanced scheduling options Creating job stream definitions by using composer Creating and using event rules Forecasting and previewing future dates Exporting and importing scheduling definitions Using Workload Application Templates Reporting with Workload Scheduler Using reporting features Using Common Reporting with Workload Scheduler Using the batch reporting utility Using the preformatted text-based report utilities

Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. This course benefits individuals responsible for implementing, monitoring, and troubleshooting multicast components in a service provider's network. Overview Identify the components of IP multicast Explain how IP multicast addressing works Identify the need for reverse path forwarding (RPF) in multicast Explain the role of IGMP and describe the available IGMP versions Configure and monitor IGMP Explain the differences between dense-mode and sparse-mode protocols Describe rendezvous point (RP) discovery options Configure and monitor PIM dense and sparse modes Configure and monitor rendezvous point discovery mechanisms Explain the purpose and operation of MSDP Describe the usage of MSDP within a single PIM domain with Anycast RP Describe the usage of MSDP across multiple PIM domains Configure and monitor MSDP Compare the any-source multicast (ASM) and source-specific multicast (SSM) service models Describe the basic requirements, benefits, and caveats of SSM List the address ranges used for SSM Illustrate the role of IGMPv3 and PIM-SM in an SSM implementation Configure and monitor SSM Describe the default PIM sparse mode information distribution Explain how routing policies alter PIM message traffic Describe how MSDP advertises messages to established peers Identify the role of a policy in controlling MSDP message advertisement Explain how you can use a policy to scope multicast groups This two-day course is designed to provide students with detailed coverage of multicast protocol. Course IntroductionIntroduction to Multicast Overview of Multicast Multicast Addresses Reverse Path Forwarding Internet Group Management Protocol Multicast Routing Protocols Overview of Multicast Routing Protocols PIM-DM PIM-SM MSDP MSDP Anycast RP Source-Specific Multicast Overview of SSM Operation SSM Addresses IGMPv3 and SSM PIM-SM and SSM SSM Case Study Multicast and Policy Multicast and Policy Overview Controlling PIM Join and Register Messages Controlling BSR Messages Controlling MSDP SA Messages Implementing Multicast Scoping

Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Program/Project Manager Solution Architect Technology Consultant Overview This course will prepare you to: Understand the SAP Cloud Solution Understand the SAP Cloud Strategy Understand Java Development Understand development in SAP Cloud Classify and use the various Cloud Platform services Understand the various CP Services Explore the Internet of things Get an overview of SAP Cloud Platform, integration Service Understand Extensions of SAP Cloud Solutions This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform. SAP Cloud Platform, Introduction Introduce SAP Cloud Platform (SAP CP) Explain Landscape Architecture-Relevant Terms Learn about typical Use cases Explore What is in it: Product Capabilities and Services Platform Concepts Understand Basic Platform Concepts Explore Datacenters Understand Security Digital Transformation - Java Development Introduce Digital Transformation, Java Development Explore 12 Factor Microservices Use the Supported Java Development Environment Explain Supported Java Programming Models by CF Operate Java Applications on SAP Cloud Platform NEO Digital Transformation ? SAP HANA Development Understand SAP HANA Development Understand the SAP HANA XSA Development on CF Digital Transformation ? HTML5/SAPUI5/Fiori Development Introduce HTML5, SAPUI5, and Fiori Development Use SAP UI5 Use SAP Fiori Agile Business ? Extend Application Introduce Agile Business Understand the Application Frontend x-tend the Application: Backend Explore SAP Cloud Platform Data and Storage Services Enterprise Optimization ? Integration Services Introduce Enterprise Optimization, Integration Services Explore Available Integration Services Enterprise Optimization ? Process Integration Introduce SAP Cloud Platform, Integration Service Implement iFlows Enterprise Optimization ? API Explain API Management Build and Publish APIs Internet of Things Services (IoT) Explore the Internet of Things (IoT) Other Interesting Services and Features Explain SAP Cloud Platform SaaS Extensions Explore SAP Cloud Platform Business Services Explain Cloud Platform Data and Storage Understand SAP Cloud Platform Security

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Solution Architect Overview This course will prepare you to: Present the MDM solution strategy of SAP Explain the data domains and processes related to MDG Perform basic configuration of standard MDG content Adjust and extend the standard MDG content Create custom content for MDG This course gives you the technical and business knowledge you need to use SAP Master Data Governance to ensure ongoing master data quality. The advanced user will also gain understanding and skills related to configuration, as well as the knowledge required to extend and modify the solution, including the ability to create a custom-solution based on the Custom master data domain. Introduction to SAP Master Data GovernanceS/4HANA Master Data OverviewMDG for Domain MaterialMDG for Domain Business Partner, Supplier, CustomerMDG for Domain Finance & Hierarchy ManagementMDG Multiple Object Processing & Mass ChangesMDG Consolidation and Mass ProcessingMDG Process AnalyticsMDG Master Data Quality ApplicationMDG Data Quality EnhancementsMDG Process ModelingMDG Exchange & MDG Data TransferMDG Custom Objects & EnhancementsMDG Customizing, Setup & Project Strategies Additional course details: Nexus Humans MDG100 SAP Master Data Governance on SAP S/4HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MDG100 SAP Master Data Governance on SAP S/4HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Develop for experienced IT Professionals familiar with Citrix Virtual Apps and Desktops 7.1x in an on-premises environment. Potential students include administrators, engineers, and architects designing or deploying Citrix Virtual Apps and Desktops workloads on Microsoft Azure. Overview Prepare the Azure environment for secure integration with Citrix Virtual Apps and Desktops Deploy and manage Virtual Delivery Agent machines in Microsoft Azure using Machine Creation Services Integrate Citrix Cloud and Citrix Virtual Apps and Desktops with Microsoft Azure Active Directory Design Machine Catalogs and virtual machines on Microsoft Azure Resource Manager Provide remote access with Citrix StoreFront and Citrix Gateway on Microsoft Azur Students learn to deploy and manage the Citrix Virtual Apps and Desktops apps and desktops in Microsoft Azure. Students gain the skills to plan the machine catalog and virtual machine design based in Microsoft?s public cloud and get hands-on practice deploying those machines using Machine Creation Services. Students will also learn about additional Azure considerations including maintenance and power management which are critical in a cloud environment. For remote access, students will learn to configure Citrix StoreFront and Citrix Gateway on the Azure platform. This course focuses on Microsoft Azure as a Citrix Cloud resource location however concepts are relevant to both Citrix Cloud and fully managed Citrix Virtual Apps and Desktops sites. Citrix Virtual Apps and Desktops on Azure Overview Defining IAAS Citrix Virtual Apps and Desktops Azure Deployment Models Azure Fundamentals Review Azure Management Azure Locations Citrix Virtual Apps and Desktops Integration with Azure Active Directory Active Directory Basics Active Directory Usage Connecting On-premises Active Directory to Azure Azure Role Based Access Control Connecting to Microsoft Azure Azure Connectivity Cloud Connectors in Azure Creating Citrix Virtual Apps and Desktops Host Connections to Azure Deploying Apps and Desktops using Machine Creation Services Master Image Preparation Machine Creation Services in Azure Considerations for Deploying onto Azure Providing Access to End Users StoreFront Locations Citrix ADC Locations Multiple Citrix Virtual Apps and Desktops Zones in Azure Regions Maintaining Infrastructure and VDAs in Microsoft Azure Maintaining Infrastructure Maintaining Resources Power Management Plan for a Successful POC Planning your next steps

Duration 5 Days 30 CPD hours This course is intended for This class is designed for experienced BizTalk Server Developers who have at least one year of hands-on experience developing BizTalk Server applications. Overview In this 5-day course, you will learn how to apply best practices and design patterns to build smarter BizTalk Server applications. Furthermore, this course provides extensive coverage of BizTalk Server's extensibility, including such topics as: custom functoids, custom pipeline components, and invoking external .NET methods. This course is designed specifically for experienced BizTalk Server developers and focuses on best practices & pattern-based design while pulling back the curtain on some of BizTalk Server's eccentricities. Review of BizTalk Server Fundamentals The BizTalk Server Architecture Inner Workings of the Messaging Engine Messaging Engine Deep Dive Two-way Messaging Without Orchestrations Designing and Testing Schemas Schema Design Enabling Unit Testing for BizTalk Projects Data Translation and Transformation Custom Data Transformation Creating Custom Pipeline Components Working with Message Interchanges Debatching Message Interchanges Advanced Concepts of WCF Adapters Connecting to External Systems Using WCF LOB Adapters in BizTalk Server Publishing and Consuming WCF and RESTful Services Overview of Service Integration Using WCF Implementing WCF Services Preprocessing Messages with IIS Modules Consuming Services Advanced Orchestration Communication Patterns Orchestration Engine Deep Dive Splitting and Aggregating Messages using Orchestrations Orchestration Communication Bridging the Synchronous/Asynchronous Gap Across Multiple Channels Correlating Messages in Orchestration Instances Building Convoy Orchestrations Handling Orchestration Faults and Exceptions Exception Handling in Orchestrations Implementing Transactions and Compensation Creating Transactional Processes Designing Custom Tracking Models for BizTalk Applications Introduction to Business Activity Monitoring Enabling Business Activity Monitoring Extending BAM Beyond BizTalk Building Declarative Logic Using the Business Rules Engine Concepts of Declarative Logic Fundamentals of BizTalk BRE Integrating Policies with BizTalk Advanced Concepts of the Business Rules Engine Advanced Business Rule Concepts Working with Advanced Facts Integrating Across Business Boundaries Using Parties, Roles, and EDI Port Binding Option Review Role-Based Integration What is EDI? Enabling EDI-Based Messaging