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6328 Mode courses delivered On Demand

Construction Engineering Advanced Diploma - CPD Accredited

4.9(27)

By Apex Learning

Civil Engineering & Construction Management Training Package Details: Number of Courses: 30 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 30Hardcopy: 30 (Delivery Charge Applicable) Courses Access: Lifetime Instalment Payment Available --------------***------------- Civil Engineering Course 01: Read Construction & Structural Drawing Like Expert Course 02: Diploma in Construction Management Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Bricklaying Course 07: Construction Cost Estimation Diploma Course 08: Construction Estimation using RSMeans Course 09: Construction Cost Estimation Using Xactimate Course 10: Cost Estimation for Multiplex Building Using Xactimate Course 11: Property Law and Legislation Course 12: Construction Industry Scheme (CIS) Course 13: WELL Building Standard Course 14: LEED V4: Building Design and Construction Course 15: LEED V4 - Building Design and Construction Architecture & AutoCAD Course 01: Architectural Studies Course 02: AutoCAD Programming using C# with Windows Forms Course 03: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 04: Autocad Electrical Design Course 05: Intermediate Solidworks Course Course 06: Solidworks Foundation Training Course 07: Interior Design Professional Diploma Course 08: Professional Interior Design & Construction Constraction Course 01: Construction Safety Course 02: Fire Safety | Online Course Course 03: Emergency First Aid and Incident Management at Work Course 04: RIDDOR Training Course 05: LOLER Training Course 06: COSHH Training and Safety - Level 2 Course 07: DSEAR Training Benefits you'll get from choosing Apex Learning for this Civil Engineering & Construction Management training: Pay once and get lifetime access Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative Civil Engineering & Construction Management modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited Civil Engineering & Construction Management courses - improve the chance of gaining professional skills CPD 305 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Civil Engineering & Construction Management bundle including- Students Graduates Job Seekers Job Holders Requirements No requirements to enrol this Civil Engineering & Construction Management course. Career path This Civil Engineering & Construction Management bundle will help you learn the necessary skills to explore opportunities such as- Structural Engineer £36,000 - £38,000 per annum Engineer £27,000 - £45,000 per annum Construction Engineer £3,000 - £45,000 per annum Engineer Surveyor £28,000 - £32,500 per annum Civil Engineer £29,000 - £38,000 per annum

Construction Engineering Advanced Diploma - CPD Accredited
Delivered Online On Demand
£119

Negative Thought Pattern Interrupt

By Simon Lee Maryan Lt

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course What is the Negative Thought Pattern Interrupt? About the Course Creator How to Navigate this course 2 1. Why Is this Technique So Useful Lesson 1.1: Outcomes and Their Effect Lesson 1.2: Cause and Effect Lesson 1.3: The Mind-Body Connection Lesson 1.4: Neurological Connections 3 2. How We Process Information and Communicate Lesson 2.1: A Communication Model Lesson 2.3: Behavioural Profiling Aide Memoire Lesson 2.3: How the Limbic System Affects Memory Lesson 2.4: Memory Graphics - Downloads Lesson 2.5: Influences on Your State of Mind Lesson 2.6: Emotional Response vs Decisions Lesson 2.7: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF 4 3. Negative Thought Pattern Interrupt Lesson 3.1: Negative Thought Pattern Interrupt - What Is It? Lesson 3.2: NTPI - The Process Overview Lesson 3.3: NTPI - The Process in Detail Lesson 3.4: NTPI - Live Video Demo with Client Lesson 3.5: Assignment - Download the PDF and answer the questions on the video demo 5 Next Steps... More resources for you A few Feedback Questions Before you go...

Negative Thought Pattern Interrupt
Delivered Online On Demand
£147

Advanced Professional Certificate in Strategic Human Resource Management

4.9(261)

By Metropolitan School of Business & Management UK

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Strategic Human Resource Management The Advanced Professional Certificate in Strategic Human Resource Management Aims to enable the learner to understand the theory and practice of managing human resources in any organization for the strategic alignment with organizational objectives by maintaining, developing and motivating critical talent The learner will be able to learn concepts and skills such as maintaining the work-life balance of employees, managing proper performance measurement, appraisal and reward system, Provision of flexible work style, enhancing the employee psychological contract with the organization, enhancing the recruitment and selection process, ensuring and managing diversity and inclusion, effective team management so that the learner can carry out the human resource function with a goal of productivity for the organization and satisfaction for the employees. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: Establish the importance of the psychological contract between the people and the organization Identify HR practices to improve the state of the psychological contract Consider the design of HRM Policies and Interventions Understand the strategic significance of recruitment and the links to employee selection Identify the stages of recruitment Appreciate the recruitment and selection process from multiple perspectives Analyze and evaluate the procedure for the recruitment of new entrants to an organization Outline and explain the meaning of flexibility and the theoretical model of the flexible firm Evaluate and explain the extent of, and reasons for, the growth in flexible working practices Explore the different perspectives of learning at the organizational and individual level Understand the different methods used to measure and appraise organizational performance Examine the fundamental purposes of reward management Critically review influential theories of work motivation and assess their implications for the design of reward systems Critically analyze the management objectives and strategies related to employee voice Understand stress and the causes of stress in the workplace Critically assess methods of reducing stress levels in an organization Analyze the nature and dynamics of teams, components of effective teamwork Assess the role of business ethics and corporate social responsibility in people management policies Identify the business benefits of workplace diversity Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR Manager Employee Relations Manager Wellbeing Manager Learning and Development Manager Training Manager

Advanced Professional Certificate in Strategic Human Resource Management
Delivered Online On Demand
£100

Salesforce Platform App Builder Certification Training

By Packt

Kickstart your career with this Salesforce Platform App Builder Certification program. Salesforce skills are in high demand, and you can learn the core concepts of online application development using Salesforce App Builder and Force.com Platform Fundamentals.

Salesforce Platform App Builder Certification Training
Delivered Online On Demand12 hours
£112.99

Learn Java from Scratch - A Beginner's Guide

By Packt

Learn Java programming step-by-step with 250 core features and 200+ code examples, perfect for absolute beginners. This hands-on course covers everything from basic concepts to advanced topics such as functional programming and exception handling using JShell and Eclipse as an IDE. Gain a solid foundation in Java and kickstart your programming career.

Learn Java from Scratch - A Beginner's Guide
Delivered Online On Demand33 hours 29 minutes
£134.99

Level 7 Diploma in Yoga Teaching and Aromatherapy - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered the impact yoga has on the UK population? With over 2 million practicing regularly, and 9 out of 10 experiencing positive benefits, the demand for qualified yoga teachers is booming. But what if you could elevate your practice even further, incorporating the ancient wisdom of aromatherapy to enhance your clients' well-being? This Yoga Teaching and Aromatherapy bundle provides the perfect platform to launch your career in this exciting field, combining the power of Yoga Teaching with the transformative potential of aromatherapy. With a single payment, you will gain access to Yoga Teaching and Aromatherapy course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Free. This Yoga Teaching and Aromatherapy Bundle Package Includes: Main Course: Advanced Diploma in Yoga Teaching at QLS Level 7 10 Premium Additional CPD Accredited Courses - Course 01: 30 Days Yoga Teacher Course Course 02: Acupressure Pain Management Course 03: Physiotherapy Assistant Course 04: Ayurveda Diploma Course Course 05: Aromatherapist Course 06: Diet for Health, Beauty & Weight Loss Course 07: Fitness and Muscle-Building Training Course 08: Diploma in Cupping Massage Therapy Course 09: Sports First Aid Course 10: Time Management This Yoga Teaching and Aromatherapy Bundle's meticulously crafted curriculum is not only steeped in traditional knowledge but also integrates modern techniques and trends, like the Yoga Detox Diet and Acro Yoga workshops. Whether you're aiming to deepen your personal practice or yearn to guide others on their spiritual and physical journeys, this Yoga Teaching and Aromatherapy course offers creative and impactful tools to enhance professional opportunities in the expansive yoga realm. Learning Outcomes of Yoga Teaching and Aromatherapy Bundle: Gain comprehensive understanding of the Pranashama philosophy and its real-world applications. Develop proficiency in the Prasha Method System for holistic healing and personal well-being. Learn to design and implement a Yoga Detox diet, integrating energizing juices and smoothies. Acquire the skills to confidently conduct Partner and Acro Yoga workshops and sessions. Deepen knowledge of anatomy, ensuring safe and effective posture adjustments and alignments. Master the technique and teaching methodology for specific yoga poses through detailed tutorials. Why Choose Our Yoga Teaching and Aromatherapy Bundle? Get a free QLS endorsed Certificate upon completion of Yoga Teaching and Aromatherapy Get a free student ID card with Yoga Teaching and Aromatherapy Training Get instant access to this Yoga Teaching and Aromatherapy course. Learn Yoga Teaching and Aromatherapy from anywhere in the world The Yoga Teaching and Aromatherapy is affordable and simple to understand The Yoga Teaching and Aromatherapy is an entirely online, interactive lesson with voiceover audio Lifetime access to the Yoga Teaching and Aromatherapy course materials The Yoga Teaching and Aromatherapy comes with 24/7 tutor support So enrol now in this Yoga Teaching and Aromatherapy Today to advance your career! Start your learning journey straight away with Yoga Teaching and Aromatherapy! How is the Yoga Teaching and Aromatherapy Bundle Assessment Process? You have to complete the assignment questions given at the end of the Yoga Teaching and Aromatherapy course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed the Advanced Diploma in Yoga Teaching at QLS Level 7 course exams. CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no requirement to have qualifications or experience to enrol in this Yoga Teaching and Aromatherapy Bundle. Also, our Yoga Teaching and Aromatherapy Bundle is perfect for: Yoga enthusiasts Fitness enthusiasts Existing yoga practitioners Health and wellness professionals Individuals interested in a career as a yoga instructor Those seeking personal growth through yoga practice Requirements The Yoga Teaching and Aromatherapy Bundle has no formal entry criteria, and everyone is welcome to enrol! Career path You can advance your career in a variety of areas with the skills and capabilities you will get through learning the Yoga Teaching and Aromatherapy bundle. Yoga Instructor Studio Owner/Manager Yoga Therapist Corporate Yoga Instructor Retreat Center Facilitator Yoga Teacher Trainer

Level 7 Diploma in Yoga Teaching and Aromatherapy - QLS Endorsed
Delivered Online On Demand4 weeks
£129

Building Quantity Surveying & Land Surveying - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Building Quantity Surveying Bundle To Overcome Your Challenges! In the modern construction industry of the UK, the demand for qualified professionals equipped with detailed knowledge in the areas of quantity surveying, safety measures, and design aspects is soaring. According to recent statistics in the UK, a staggering 70% of construction projects are exceeding their budgets, spotlighting the critical importance of accurate quantity surveying and cost estimation. Our Building Quantity Surveying bundle offers a comprehensive solution to this issue. From mastering cost efficiency to ensuring safety compliance and imbibing design excellence, this comprehensive bundle on Building Quantity Surveying equips participants with tools to integrate sustainable practices and elevate construction standards. Such a holistic training on Building Quantity Surveying not only enhances their employability but also positions them to spearhead innovative projects, seamlessly blending creativity with industry benchmarks and ensuring environmentally conscious output. Harness the best use of your precious time by immersing yourself in the construction domain with our specialised Building Quantity Surveying bundle. With a single payment, you will gain access to Building Quantity Surveying Diploma course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Building Quantity Surveying Bundle Package includes: Main Course: Diploma in Building Quantity Surveying at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Construction Cost Estimation Course 02: Construction Industry Scheme Course 03: Minimum Requirements of Building Design and Construction Course 04: Interior Design Diploma Course 05: Land Management Course Course 06: Environmental Health Course 07: Workplace Workplace Health and Safety Course 08: Fire Safety Course 09: Electrical Safety Course 10: Basic First Aid Learning Outcomes of this Building Quantity Surveying Bundle: Master Building Quantity Surveying principles, focusing on project cost estimation. Grasp the Construction Industry Scheme for transparent financial transactions. Learn minimum requirements for building design, ensuring structural integrity. Enhance aesthetic skills through the Interior Design Diploma course. Understand sustainable land management and Environmental Health essentials. Prioritise workplace, fire, electrical safety, and basic first aid knowledge. Why Choose Our Building Quantity Surveying Bundle: Get instant access to this Building Quantity Surveying course. Learn Building Quantity Surveying from anywhere in the world Building Quantity Surveying is affordable and simple to understand Building Quantity Surveying is entirely online, interactive lesson with voiceover audio Lifetime access to the Building Quantity Surveying course materials Building Quantity Surveying comes with 24/7 tutor support Take a step toward a brighter future! with our QLS Endorsed Building Quantity Surveying Bundle. Here is the curriculum breakdown of the main QLS Course of this Building Quantity Surveying bundle: Diploma in Building Quantity Surveying at QLS Level 5 Building Law Principles Building Procurement and Contract Administration Building Technology Cost Estimation Elements and Factors influencing Cost Estimation Cost Management Management of Material for construction Building Pathology Building Adaption Report Writing Legal Aspects Assessment Process? After completing an online module from the Building Quantity Surveying bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Building Quantity Surveying at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no requirement to have qualifications or experience to enrol in this Building Quantity Surveying training. Also, our Building Quantity Surveying Bundle is perfect for: Aspiring quantity surveyors. Construction design enthusiasts. Individuals keen on cost estimation. Prospective land managers. Safety protocol learners. Environmental health aspirants. Requirements No prior background or expertise is required for this bundle. Career path Studying the Building Quantity Surveying bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. It covers the following careers opportunity, such as: Architect Quantity Surveyor/ Assistant Quantity Surveyor Quantity Surveying Apprentice Associate Quantity Surveyor Project Quantity Surveyor Building Site Manager Certificates Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Building Quantity Surveying at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Building Quantity SurveyingBundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Building Quantity Surveying & Land Surveying - CPD Certified
Delivered Online On Demand3 weeks
£129

Cake Decorating Diploma - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Super Saver Offer! Offer Ends Soon. Hurry Up!! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Course Bundle Package Includes: Course 01: Diploma in Cake Decorating at QLS Level 5 10 Additional Premium CPD Accredited Courses - Course 01: Chocolate Making Course 02: Bread Making Course 03: Nutrition - Course Course 04: Food Allergy Awareness Course 05: Diabetes Awareness Course 06: Food Safety & Hygiene - Catering - Level 3 Course 07: Restaurant Management Course 08: Personal Hygiene Course Course 09 Basic First Aid Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials are designed by experts, and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The bundle courses have the following curriculum: Course 01: Diploma in Cake Decorating at QLS Level 5 Introduction to this Cake Decorating Course Course Objectives Module 01: Introduction to Cake Decorating Introduction History of Cake Decorating Module 02: Baking the Cake Golden Rules of Cake Baking Module 03: Ingredients of Baking The Ingredients Module 04: Required Tools and Equipment for Cake Decorating Baking and Assembling Cutting and Embossing Modelling Piping Painting and Stenciling Module 05: Cake Decorating Ideas Ideas Recipes a Pastry Bag Module 06: Decorating A Cake 20 Easy Ways to Decorate a Cake Module 07: Frosting and Icing Different Types of Icing Basic Buttercream Frosting How to Make Royal Icing How to Frost a Cake Module 08: How to Stack a Cake Stabilising the Stacks Assembling a Stacked Cake Covering Cake Board Module 09: Piping and Writing Piping Techniques Writing on a Cake Tips and Tricks Module 10: Working with Marzipan, Ganache, Fondant and Gum-paste Marzipan Ganache Fondant Gum-paste Module 11: Health, Safety and Food Hygiene Risk Assessments, Checks and Documentation Hazard Analysis And Critical Control Points (HACCP) Module 12: Cake Decorating Business Secrets Getting Started With Your Career Promoting Your Cake Decorating Business Career Opportunity What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Cake Decorating at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Cake Decorating Diploma - QLS Endorsed
Delivered Online On Demand3 weeks
£129

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Mentoring and Spiritual Life Coaching

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Mentoring and Spiritual Life Coaching
Delivered Online On Demand
£150