ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
Overcoming the challenge of public speaking - dealing with nerves, fine tuning delivery and engaging your audience with authentic confidence.
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One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset. The way you talk to yourself, visualise and manage your emotions is directly related to your ability to stay motivated and focused. This session will introduce you to a menu of mind hacks to help you Free your Mind?
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Scrum Product Owner Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project
Assertiveness and Self Confidence Development Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Assertiveness and Self Confidence Development Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Self Confidence Introduction Welcome 00:03:00 Promise 00:01:00 Difference between Self-confidence and Self-esteem 00:02:00 Ways to Find Yourself Gratefulness 00:04:00 Lets First Find Yourself 00:02:00 Record and Watch Your Self Talk Video for better tomorrow 00:02:00 How you will consider your Mistakes Positive or Negative 00:02:00 Did you ever Recognize your Success? 00:04:00 Positive Mindset vs Negative Mindset Positive Mindset vs Negative Mind-set 00:05:00 Belief in your Decisions, followed by Positive Mindset people 00:04:00 Love the way you are 00:03:00 What is the Best Lesson I've learned as a trainer 00:07:00 Do it, Feel it and Achieve it You need to Accept your Failure, First! 00:04:00 Let's Overcome the fear of failure 00:03:00 Something which makes you Really Enjoy and comfortable 00:03:00 I Know I can Achieve 00:02:00 What is Important and What is Not Important? 00:02:00 Believe it and Achieve it Set Goal and Achieve Goal 00:06:00 Just Believe You can do Anything 00:03:00 ESTEEM SELF ANALYSIS Low Esteem per Self Analysis Cycle 00:02:00 Good Esteem per Self Analysis Cycle 00:03:00 Rate Yourself (Rank: 1 low through 5 Excellent) 00:02:00 STILL STRUGGLING TO FIND AND TO BE CONFIDENT Smile Boss Smile COC (Certificate of Confidence) 00:02:00 Do you Still Struggle to Love Yourself? 00:02:00 Do you Still Suffer from having Self Confidence or No? 00:03:00 Self Confidence 00:02:00
The 'Active Shooter: Surviving an Attack' course provides essential knowledge and skills to individuals, helping them prepare for and respond effectively to active shooter incidents. This comprehensive program covers critical topics, including threat identification, developing a survival mindset, immediate response tactics, emergency first aid, evacuation procedures, and strategies for prevention and preparedness. Real-world case studies are examined to enhance understanding and readiness. Learning Outcomes of Active Shooter: Surviving An Attack course: Upon completion of this course, participants will be able to: Threat Identification: Recognize potential signs and indicators of an active shooter threat. Survival Mindset: Develop a resilient mindset to remain calm and make informed decisions during a crisis. Immediate Response: Understand how to respond effectively to an active shooter incident, including sheltering, escaping, or taking defensive actions. Emergency First Aid: Acquire basic first aid skills to provide initial care to the injured in high-stress situations. Evacuation Procedures: Learn safe evacuation strategies and how to assist others during evacuations. Prevention and Preparedness: Discover proactive measures to prevent and prepare for active shooter situations. Case Study Analysis: Examine real-world case studies to gain insights into past incidents and responses. Effective Communication: Develop communication skills to convey information to authorities and loved ones during an incident. Why buy this Active Shooter: Surviving An Attack course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Active Shooter: Surviving An Attack there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Active Shooter: Surviving An Attack course for? This Active Shooter: Surviving An Attack does not require you to have any prior qualifications or experience. You can just enrol and start learning. Employees: Suitable for employees working in various environments, including offices, schools, and public spaces. Security Personnel: Provides essential training for security officers responsible for public safety. Educators: Equips teachers and school staff with the knowledge to protect students. Business Owners: Helps business owners create safe workplaces and protect their employees. Parents and Caregivers: Empowers parents and caregivers to keep their families safe. Prerequisites This Active Shooter: Surviving An Attack was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Security Consultant: Median earning potential of £30,000 - £50,000 per year. Emergency Response Coordinator: Potential earning of £25,000 - £40,000 per year. Safety Trainer: Potential earning of £20 - £40 per hour. School Safety Officer: Median earning of £20,000 - £35,000 per year. Crisis Management Specialist: Potential earning of £35,000 - £60,000 per year. Course Curriculum Module 01: Introduction to Active Shooter Attacks Introduction to Active Shooter Attacks 00:11:00 Module 02: Identifying Potential Threats Identifying Potential Threats 00:10:00 Module 03: Developing a Survival Mindset Developing a Survival Mindset 00:10:00 Module 04: Responding to an Active Shooter Incident Responding to an Active Shooter Incident 00:13:00 Module 05: Emergency First Aid and Evacuation Emergency First Aid and Evacuation 00:13:00 Module 06: Prevention and Preparedness Prevention and Preparedness 00:13:00 Module 07: Case Study on Active Shooting Case Study on Active Shooting 00:24:00
Managing Stress and Building Resilience Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps