ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
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Enhance your clinical expertise with our "Extended Clinical Skills Training" course. Designed for healthcare professionals, this course provides practical skills and knowledge for extended clinical procedures and interventions.
ð Unleash Your Potential with the 'Simple Transformation Equation' Online Course! ð Are you ready to embark on a journey of personal and professional growth? Introducing our groundbreaking online course: 'Simple Transformation Equation.' This transformative program is designed to empower you with the essential tools and strategies needed to achieve success and fulfillment in all aspects of your life. ð Why Choose 'Simple Transformation Equation'? ⨠Unlock Your True Potential: Discover the power within you to make positive changes and reach new heights. The Simple Transformation Equation will guide you through a step-by-step process that empowers you to tap into your full potential. ð Clarity in Chaos: Life can be chaotic, but with our proven equation, you'll gain clarity and direction. Say goodbye to confusion and hello to a focused, purpose-driven life. ð¤ Enhance Relationships: Whether it's personal or professional, relationships are key to success. Learn how to build meaningful connections, communicate effectively, and foster collaboration. ð¡ Master Personal Development: Elevate your personal development journey with a systematic approach. The Simple Transformation Equation equips you with the mindset and skills needed to overcome obstacles and turn challenges into opportunities. ð Create Your Success Blueprint: Define and achieve your goals with precision. This course provides you with a blueprint for success, helping you set realistic goals and develop a roadmap to reach them. ð What You'll Learn: The Power of Mindset: Understand how your mindset shapes your reality and learn strategies to cultivate a positive and growth-oriented mindset. Goal Setting Mastery: Set meaningful and achievable goals, and acquire the tools to stay focused and motivated throughout your journey. Effective Communication: Enhance your communication skills to build stronger, more meaningful connections in both personal and professional spheres. Time Management Tactics: Learn to maximize your productivity and efficiency by mastering the art of time management. Overcoming Obstacles: Develop resilience and the ability to turn challenges into stepping stones towards your success. ð» Don't miss out on this opportunity to transform your life! Enroll in the 'Simple Transformation Equation' online course today and take the first step towards a brighter, more fulfilling future. Course Curriculum
Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
If you have already undertaken some training in Motivational Interviewing (at least half a day)*, you are welcome to join our MI Skills Club (MISC), which is a free community group for Educational Psychologists wishing to practise their MI skills within a small and friendly group. Because MI is a conversational style, rather than a discrete skill, it is not something that can be mastered by attending a one-off training session. While MI is a learnable approach, it takes practice, reflection and supervision to improve. Learning MI on your own is hard, and receiving objective feedback and expert feedback are helpful in developing and maintaining competence in MI (Miller & Rollnick, 2023). Cathy Atkinson and Fi Coley, who are both members of the Motivational Interviewing Network of Trainers (MINT), are collaborating to build an MI Learning Community for EPs. MINT (2019) defines a learning community as a network of practitioners interested in the same topic, and the community can serve as both a resource and a forum for developing practice. In each 90-minute online session we will focus on one small aspect of MI (micro-skills practice) and use breakout rooms with small groups to practice skills and give /receive supportive feedback. This event is open to Educational Psychologists, Trainee Educational Psychologists, and Assistant Psychologists. We are unable to accommodate aspiring EPs at this event. *If you are just starting out on your MI journey, or you would like to refresh your skills, you can join our one-day Introduction and Refresher training on Friday 27th September 2024 - Motivational Interviewing for Ed Psychs: Introduction and Refresher Tickets, Fri 27 Sep 2024 at 09:00 | Eventbrite
ð Unlock Your Potential with 'Positive Thinking - The Art of Life' Course! ð Transform your life and embrace a brighter future with our exclusive online course - 'Positive Thinking - The Art of Life.' Discover the power of positive mindset and learn to navigate life's challenges with resilience and optimism. ð What You'll Gain: Master the Mindset: Uncover the secrets to cultivating a positive outlook in every aspect of your life. Boost Mental Resilience: Learn how to overcome obstacles and setbacks with confidence and grace. Create Lasting Change: Develop actionable strategies to reframe negative thoughts into empowering ones. Enhance Relationships: Harness positivity to strengthen connections and foster healthier, happier relationships. Achieve Personal Growth: Cultivate a mindset that fuels success and fulfillment in your endeavors. ð Course Highlights: Comprehensive modules designed by leading experts in positive psychology. Engaging video lessons, practical exercises, and downloadable resources. Interactive community forums for support, guidance, and shared experiences. Lifetime access to continually updated content and bonus materials. ð¯ Who Is This For? Individuals seeking a transformative shift towards a more positive and fulfilling life. Professionals aiming to enhance their leadership skills and productivity. Anyone looking to break free from negativity and embrace a more joyful existence. Join countless others who have unlocked the power of positive thinking and witnessed incredible transformations in their lives! Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00
The Poppy and Jack Hypnobirthing course is a complete birth preparation programme that helps expectant parents to release anxiety and enjoy a positive mindset for a better birth experience. Antenatal education, breathing, visualisation and guided relaxation techniques for pregnancy, birth and beyond.