1252 Mindset courses delivered On Demand

Description Sales scripts or call scripts refers to a prescribed set of talking points that generally adopted by telemarketers and sales representatives during conversing to prospects. Scripts help salespeople organise their thoughts and ensure relevant information doesn't slip through the cracks. In these days, many leading sales experts are in favour of sales scripts as a pattern. If you want to create a perfect sales script, we highly recommend you to join this Sales Scripts Course. In this course, you will learn about the elements of preparing sales scripts and understand every aspect from the introduction to the conclusion. Additionally, learn how to create and use highly productive sales scripts tools that will advance your sales call results. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Scripts Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Scripts Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 The Success Formula 00:02:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What It Is Not 00:05:00 What It Actually Is 00:03:00 Why Websites Are Dead 00:04:00 Terminology 00:05:00 100 Clicks a Day 00:09:00 Make Your Own Products or Affiliate 00:02:00 The Value Ladder Value Ladder Overview 00:07:00 Bait Overview 00:19:00 WWWH Script 00:04:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Backend Funnel Overview 00:04:00 2 Step Close Script 00:07:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This comprehensive course is a unique introduction to how a good Personality works as a great tool in making you a successful, happier and dynamic person. With this course, you will learn to adopt the right mindset needed to achieve success at both professional as well as personal areas of life. You will also develop interpersonal communication skills and promote your personal appearance. Discover the underpinning factors that contribute to your success, including the things that barriers to it. In addition to all of that, get a deeper understanding of the top-rated leadership skills that separate great leaders from the average ones. In just 120 Minutes, you will: Improve your performance level and become an effective communicator Be able to build and develop relationships and enhance your confidence level Create a good impression about yourself on others Recognize your hidden capabilities and tap your strengths Identify and overcome the barriers to your succeed Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Personality Training Course Overview 00:05:00 Managing Your First Impression 00:30:00 Interpersonal Communication Skills 00:15:00 Speaking with Impact 00:10:00 Maintaining Your Impression 00:05:00 Three Leadership Skills to Start Mastering Right Now 00:15:00 Mock Exam Mock Exam - Personality Training 00:20:00 Final Exam Final Exam - Personality Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course is a perfect supplement for ML enthusiasts. If you are only just beginning your adventures in machine learning and want to know the basics of statistics and regression used for machine learning, then go for it. Discover how you can level up and gain confidence to implement statistical methods and regression in machine learning with Python.

Always be in control of your emotion with this helpful course Anger is a normal, healthy emotion. However, it can be a problem if you find it difficult to keep it under control. You can control your anger, and you have a responsibility to do so. This Diploma in Anger and Pain Management will teach you how to keep your anger and pain in check. Your heart beats faster and you breathe more quickly, preparing you for action. You might also notice other signs, such as tension in your shoulders or clenching your fists. If you notice these signs, get out of the situation if you've got a history of losing control. Once you can recognise that you're getting angry, and can calm yourself down, you can start looking at ways to control your anger more generally. Discussing your feelings with a friend can be useful and can help you get a different perspective on the situation. Learn the many ways you can calm yourself down and manage your pain and anger. Remember controlling your emotions will lead to better decision making and a healthier mindset. Course Highlights Diploma in Anger and Pain Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Anger and Pain Management into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Anger and Pain Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Anger and Pain Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Anger and Pain Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Anger Management Dread and Lack Of Confidence FREE 01:00:00 Drug Addiction And Anger FREE 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Pain Management Introduction FREE 00:30:00 What is pain? FREE 00:30:00 It starts at the very beginning... 01:00:00 What kind of pain do you have? 01:00:00 Acupuncture - the great pain reliever... 01:00:00 Hypnosis for dealing with pain 01:00:00 Herbs for pain relief 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Master the surefire ways of creating any types of sales funnel with the Clickfunnels Funnel Building Training course. Clickfunnels is the simple way to create sales funnel. When you try to create a sales funnel, you need to spend a lot before earning a penny. You need to pay to the designer, coders and more. Clickfunnles is a software that allows you to design and create sales pages, landing pages, business pages, etc and guides you to manage the whole sales funnel. At first, you need to choose the type of funnels you need to create and within seconds an entire funnel will build for them. Then you can customize the design such as logo, headlines, sign up, add videos, subscribe, and more. The course teaches you how to use Clickfunnels for creating sales funnels. The course shows you the ways of building a complete sales funnel and start sending traffic to get your first sales. Moreover, you will also know to build a highly interactive email list of repeat hyper-buyers. Finally, the course helps you to discover how to double or triple your business overnight. What you'll learn Build a complete sales funnel and start sending traffic to get your first sales. Build a highly interactive email list of repeat hyper-buyers in this ClickFunnels Course. Learn how to sell dozens of $12,000 & $25,000 high ticket offers through this ClickFunnels Course. Discover how to double or even triple your business overnight through ClickFunnels. Requirements You should know how to use a computer at a beginner level. Who this course is for: Beginner to Intermediate Whether you own your own product or affiliate for someone else's - it's ok! Introduction Introduction 00:02:00 Why Sales Funnels 00:04:00 Who Are Sales Funnels For 00:05:00 The Online Method 00:05:00 The Iceberg of Wealth 00:04:00 The Success Formula 00:02:00 Who 00:09:00 Where 00:05:00 Bait 00:04:00 Result 00:04:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What It Is Not 00:05:00 What It Actually Is 00:03:00 Why Websites Are Dead 00:04:00 Terminology 00:05:00 100 Clicks a Day 00:09:00 Make Your Own Products or Affiliate 00:02:00 Value Ladder Overview 00:07:00 Bait Overview 00:19:00 WWWH Script 00:04:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Backend Funnel Overview 00:04:00 2 Step Close Script 00:07:00 ClickFunnels Walkthrough ClickFunnels Registration 00:05:00 ClickFunnels Templates 00:01:00 ClickFunnels Autoresponder Integration 00:01:00 Uploading to YouTube 00:01:00 Getting Graphic Design for Almost No Money 00:04:00 Digital Asset 00:01:00 Integrate Payment Processor 00:01:00 ClickFunnels - How to Set Up a Custom Subdomain Using CloudFlare 00:06:00 Editing Your ClickFunnels Sales Funnel 00:09:00 A-B Split Test 00:02:00 On-Page SEO Hacks 00:03:00 Add Products to CF 00:01:00 Upsells 00:03:00 Tracking in ClickFunnels 00:01:00

Active Listening is the process of improving your listening skills so that you can understand people's thought easily and makes them feel that you care for them. The Active Listening Diploma course helps you to increase your active listening skill. Upon completion, you will be able to listen patiently to your customers, students or employees for solving problems or bringing a positive impact. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Active Listening Diploma is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Active Listening Diploma Course Overview 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Diploma 00:20:00 Final Exam Final Exam- Active Listening Diploma 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

🚀 Elevate Your Business with 'Strategic Marketing Initiatives for Customer Growth' Online Course! 🚀   Are you ready to skyrocket your business to new heights? Unleash the power of strategic marketing with our exclusive online course - 'Strategic Marketing Initiatives for Customer Growth.' Whether you're a seasoned entrepreneur or just starting, this course is your roadmap to success!   🌟 Module 1: Introduction Dive into the foundations of strategic marketing as we kickstart your journey towards business excellence. Discover the key principles, concepts, and frameworks that form the backbone of successful marketing initiatives. Gain insights into market dynamics, consumer behavior, and the latest trends that will shape your marketing strategy. 🔥 Module 2: Marketing Programs Unlock the secrets to creating impactful marketing programs that resonate with your target audience. From traditional methods to cutting-edge digital strategies, this module covers it all. Learn how to design and implement campaigns that not only attract but also retain customers. Explore case studies of successful marketing programs and adapt them to suit your unique business needs.   ✨ What You'll Gain: Strategic Thinking: Develop a strategic mindset to identify and leverage opportunities in the market. Effective Planning: Learn how to plan and execute marketing initiatives that align with your business goals. Customer-Centric Approach: Understand your customers better and tailor your marketing efforts to meet their needs. Measurable Results: Discover how to track and measure the success of your marketing programs for continuous improvement. Industry Insights: Stay ahead of the competition with the latest trends and insights in the ever-evolving marketing landscape.   👩‍💻 Who Should Enroll: Entrepreneurs and Small Business Owners Marketing Professionals Aspiring Marketers and Students Anyone Looking to Boost Customer Growth   🌐 Why Choose Our Course: Expert Instructors: Learn from industry experts with a proven track record in strategic marketing. Flexible Learning: Study at your own pace and from the comfort of your home or office. Practical Applications: Gain real-world skills through practical exercises and case studies. Lifetime Access: Enjoy lifetime access to course materials and updates.   🎯 Don't miss this opportunity to transform your marketing approach and drive unprecedented growth for your business! Enroll now and embark on a journey towards success! Course Curriculum Module 1- Introduction Marketing Programs Explained 00:00 Module 2- Marketing Programs What types of marketing programs are best for your business 00:00 Your Website 00:00 SEO 00:00 Advertising Online 00:00 Print Advertising 00:00 Press Relations 00:00 Social Media 00:00 Email 00:00 Content Marketing 00:00 Trade Shows 00:00 Retention Marketing 00:00 Additional Marketing Programs 00:00

Level 5 QLS Endorsed Course | FREE 2 CPD Courses + PDF Certificates | CPD Certified | Lifetime Access | Tutor Support

Description: Personal Management is the practice that involves planning of your life goals, both short and long term. These goals could be achieved through proper ways of living and management of your life. These management ways could vary from personal, career, education, financial, and time. If you want to learn how to do proper personal management, then you also need to manage your attention and ego. This course will be able to provide you with all of these lessons and attain the personal management and success you desire. Who is the course for? Professionals who are helping people cope up with their drug addiction People who have the interest to learn the ways to cope with drug addiction Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Personal Management course is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Life Coach Mentors Psychologist Therapist. Managing Attention Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Attention Management- Activities 00:00:00 Managing Ego Why You Need To Develop Your Ego 00:30:00 Work On Honesty 00:30:00 Work On Courage And Exploration 01:00:00 How To Build A Stronger Ego 01:00:00 Staying Engaged With Life 00:15:00 The Dangers Of A Damaged Ego 00:15:00 Personal Development Healthy Abundance Mindset 01:00:00 Meditation 01:00:00 Goal Setting 01:00:00 Center Yourself 01:00:00 Get Over Your Fear 01:00:00 Be Grateful 01:00:00 Visualize 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Personal Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Personal Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you have ideas or thinking of plans to have a business but don't know how where to start? Do you know that some people learn that the true success is not in employment but in doing business? Do you want to know what your next step is now that you have decided to venture into business? This diploma will answer your questions! Description: The learning needed to start your own enterprise can be taken in even without going to a formal school. You can try self-study method, research, and experience or you can enrol in diploma courses like this which will surely give you an edge in business enterprise. What's more, to help you begin, we compressed the absolute most accommodating business tips out there. And to help you get started, we designed this course with the most helpful entrepreneurship tips out there. Furthermore, the objective of this diploma course is gone for the developing business sector of business visionaries looking for attitudes improvement identified with the start-up, administration and showcasing, financing and extreme development of their separate business ideas. This program aimed to create capabilities toward the possible production of the Business Plan and to provide bank-ready documents that may likewise be utilised as a client manual for the understudy's genuine new business wander. Who is the course for? Businessmen and people who want to learn more entrepreneurship. People who have an interest in entrepreneurship and where to start. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Diploma in Entrepreneurship is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist And much more! Diploma in Entrepreneurship Introduction 00:30:00 Getting Into The Right Mindset 00:30:00 Finding Your Field of Success 00:30:00 Finding The Right Opportunities 00:15:00 Identifying Business Prospects That Will Sell 00:30:00 Identifying The Risks And Countering Them 00:15:00 Identifying Your Target Customers/Market 00:30:00 Finding Your Resources 00:15:00 Formulating A Business Plan 01:00:00 Coming Up With an Advertising/Marketing Plan 00:15:00 Learning Profit Maximization Techniques 00:30:00 Have The Right Attitude Towards Your Investment 00:15:00 Winning Over The Competition 00:30:00 Taking Advantage of the Internet 01:00:00 Know-­How to Gain in Business 00:15:00 Protecting Your Company's Image 00:15:00 Abiding To The Legal Requirements 00:15:00 Conclusion 00:15:00 Reference Books Innovation and Entrepreneurship 00:00:00 ENTREPRENEURSHIP 00:00:00 Mock Exam Mock Exam- Diploma in Entrepreneurship 00:20:00 Final Exam Final Exam- Diploma in Entrepreneurship 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00