1235 Mindset courses in Cardiff delivered On Demand

🚀 Unlock Your Full Potential with 'Guide for Being a Winner' Online Course! 🏆 Are you ready to transform your life and become the champion you were born to be? Introducing our groundbreaking online course - 'Guide for Being a Winner' - your ultimate roadmap to success, fulfillment, and a winning mindset!   🌟 Why Choose 'Guide for Being a Winner'?   🚀 Comprehensive Strategies: Gain access to proven strategies and techniques used by successful individuals across various fields. Whether you're pursuing personal or professional goals, this course equips you with the tools to conquer challenges and emerge victorious.   🧠Master Your Mindset: Unleash the power of a winning mindset! Learn how to overcome self-doubt, cultivate resilience, and turn obstacles into opportunities. Our course empowers you to build the mental resilience necessary for triumph in any endeavor.   💼 Career Acceleration: Elevate your professional game! Discover the insider secrets that successful professionals use to climb the career ladder rapidly. From effective communication to strategic decision-making, this course equips you with the skills to stand out in your industry.   👥 Social and Personal Success: Forge meaningful connections and cultivate a winning presence in your personal life. Learn the art of effective communication, charisma, and relationship-building, enabling you to thrive in your personal and social circles.   📈 Goal Setting and Achievement: Set and achieve ambitious goals with precision! 'Guide for Being a Winner' provides a step-by-step guide to goal setting, planning, and execution. Witness your dreams transform into reality as you implement our proven success strategies.   🎓 Lifetime Access: Enjoy lifetime access to course materials, ensuring you can revisit and reinforce your learning at your own pace. Stay connected with updates and additional content that keeps you ahead of the curve.   🌐 Accessible Anywhere, Anytime: Our user-friendly online platform allows you to access the course from the comfort of your home or on the go. No more barriers to your success - learn at your convenience!   🔥 Join the Winners' Circle Today! Invest in yourself and take the first step towards a brighter, more successful future. Don't settle for mediocrity when greatness is within your reach. Enroll in 'Guide for Being a Winner' now and embark on your journey to excellence Course Curriculum

Self Confidence Booster Formula Course Overview Are you looking to begin your self confidence career or want to develop more advanced skills in self confidence? Then this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and help you to develop your expertise in self confidence. This self confidence booster formula online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a professional. The self confidence booster formula online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a professional. This comprehensive self confidence booster formula online course is the perfect way to kickstart your career in the field of self confidence. This self confidence booster formula online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a professional or want to learn more skills on self confidence but unsure of where to start, then this self confidence booster formula online course will set you up with a solid foundation to become a confident professional and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This self confidence booster formula online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive self confidence booster formula online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of self confidence. Entry Requirement There are no academic entry requirements for this self confidence booster formula online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This self confidence booster formula online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Your Journey to Unshakeable Confidence Start Here Welcome Set Your Intentions Quick Win: Boost Your Confidence in 5 Seconds Do This Before Getting Started - Make Room For New Things Eye Contact The Jar of Awesome & Celebrating Small Wins The 8 Invisible Enemies of Self-Confidence & How to Defeat Them Once And For All Is Fear Your Best Friend or Your Worse Enemy x signs Fear Is Running Your Life The Cure for Fear What if I Told You Self-Doubt is Good 3 Major Causes of Doubt Stopping You from Making Progress Powerful Ways to Outsmart Your Self-Doubt Two Destructive Overthinking Patterns to Avoid at All Cost 3 Deadly Effects of Overthinking & How To Neutralise Them 3 Hacks You Can Use to Stop Overthinking, Stressing & Worrying Once and For All Worry Less, Live More! How To Challenge Your Worries 5 Practical Tactics To Bulletproof Your Mind Against Problem Worries 5 Signs You're A Complainer And Don't Know It Why Do We Complain. The Number One Strategy to Keep Complaining Under Control How Much Of A Perfectionist Are You Perfectionism: Is It Good, Or Bad Is Done Really Better Than Perfect Red Flags You Are Subconsciously Comparing Yourself to Others Why Do You Compare Yourself With Others Enemy no.9 COMPARISON video 3 The Lie We've all Bought Into About Confidence One Powerful Brain Tip that Will Help You Get Rid of Your 'Not Enough' 3 'Remedies' You Can Use to Heal Your 'Not Enough' Wound The 4 Types of People That Bring Your Confidence Down & How to Deal With Them Intro 2 Important Things Haters Teach You How to Be Your Most Confident Self Even When You're Surrounded By Criticism How to Respond To Haters In A Way That Makes Them Like You Stay Away From These 5 Types Of Negative People Proven 3-step Process To Deal With People From A Place Of Love And Acceptance 6 Things Petty People Have in Common 5 Smart Ways Confident People Handle Petty People How to Handle Your Worrier Parents with Love And Understanding Mindset Shifts to Become x10 More Confidence Intro 1st Mindset Shift - Be True to Yourself 2nd Mindset Shift - From Victim to Victor 3rd Mindset Shift - Expect the Unexpected 4th Mindset Shift - Face Life's Difficulties Head On 5th Mindset Shift - Borrow confidence From The Past Become Unbelievably Confident What Highly Confident People Have In Common 3 Things Confident people Don't Do Instant Confidence (Tools & Resources) Pay It Forward: One Selfless Act You Can Do To Boost Your Self Confidence Pay It Forward:5 Unexpected Ways In Which To Pay It Forward Enriches Your Life How to Use Positive Affirmations to Skyrocket Your Confidence Don't Try To 'Fake' Confidence Do This Instead Assessment Assessment - Self Confidence Booster Formula Online Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Strength, resilience and drive are fundamental to personal and professional development. In the Basic Strength Resilience & Drive training course, you will explore the different ways to strengthen your resilience and develop the mindset to reach your life and career goals. It introduces expert strategies for building grit and resilience in the workplace, with real-life examples. If you lack confidence and drive in your professional or personal life, and need expert guidance to achieve a winning mindset, then this course will equip you with the skills to take your strength and resilience to the next level.  Change your life today, and become a stronger, more fulfilled person! This best selling Basic Strength Resilience & Drive has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Strength Resilience & Drive is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Strength Resilience & Drive is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Strength Resilience & Drive is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Strength Resilience & Drive, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Strength Resilience & Drive will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Strength Resilience & Drive to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

🚀 Unleash Your Potential with 'A Guide to Achieving Your Goals - Productivity Excellence' Course! 🎯   Ready to conquer your dreams and make them a reality? Say hello to your ultimate productivity booster! 🌟 🏆 Master Your Goals: Transform vague aspirations into actionable, achievable goals. Learn proven strategies to set, plan, and accomplish your objectives with precision.   🔥 Power-Up Your Productivity: Discover the secrets of elite performers! Supercharge your efficiency, manage time like a pro, and stay focused amidst distractions.   📈 Achieve Consistent Success: Say goodbye to procrastination and hello to consistency! Build habits that drive you closer to your goals every day. 🧠Sharpen Your Mindset: Unlock the mindset of achievers. Overcome self-limiting beliefs, develop resilience, and harness the power of a positive mindset for unstoppable success. 🤝 Community & Support: Join a vibrant community of like-minded individuals. Share insights, get inspired, and receive support on your journey to greatness.   🎓 What's Included: Comprehensive modules packed with actionable strategies Practical exercises and tools for immediate implementation Engaging video lessons led by industry experts Access to a supportive community for ongoing motivation Bonus resources to accelerate your progress   🌟 Who Is This For? Whether you're a professional aiming for career milestones, an entrepreneur with ambitious business goals, a student striving for academic excellence, or an individual pursuing personal aspirations - this course is your roadmap to success! 💥 Ready to Level Up? Invest in yourself and seize the opportunity to excel! Embrace a future filled with accomplishments and fulfillment. Course Curriculum Module- 1 Sample 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00 Module- 11 00:00

Register on the IT Professional 2.0 Take Your Career To The Next Level today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The IT Professional 2.0 Take Your Career To The Next Level is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The IT Professional 2.0 Take Your Career To The Next Level Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the IT Professional 2.0 Take Your Career To The Next Level, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introducing The Instructor FREE 00:02:00 Purpose of This Course 00:01:00 Introducing the 3 Keys of Success 00:02:00 Key # 1: Mindset Introduction to Mindset 00:02:00 Wheel of Life 00:01:00 Growth Mindset vs Fixed Mindset 00:04:00 Managing Yourself as a Company 00:07:00 Change is the Only Constant 00:05:00 Why People Hate IT 00:05:00 Conclusion 00:02:00 Key # 2: Soft Skills Introduction to Soft Skills 00:06:00 The DDR of Soft Skills 00:04:00 Conclusion 00:01:00 Key # 3: Hard Skills Introduction to Hard Skills 00:01:00 How to Develop Your Hard Skills 00:05:00 Conclusion 00:01:00 Conclusion and Action Plan 8 Facts about Career Development 00:06:00 Your Action Plan and Conclusion 00:02:00 Resources Resources - IT Professional 2.0 Take Your Career To The Next Level 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Become a successful therapist and life coach with our accredited, comprehensive, holistic program. Gain skills in mental health, communication, psychology, and personal development. Learn from expert instructors, access interactive materials, and join a supportive community. Flexible learning and certification enhance your career prospects. Ideal for aspiring and current professionals.

Course Overview Are you lacking direction in life? Do you want to know the secrets to success and fulfilment? The Personal Transformation Online Course is a complete step-by-step guide to becoming the person you always wanted to be. It will teach you how to use the 80/20 principle and harness the power of meditation to create success and inner peace in your life that everyone strives for. There is no magic formula needed - just the right mindset. This life changing course will train you how to develop the mindset of a winner to get where you want to be in life. It will set you on the path to a more enriched life by implementing some powerful new habits. This best selling Personal Transformation Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Personal Transformation Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Personal Transformation Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Personal Transformation Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Personal Transformation Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Personal Transformation Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Personal Transformation Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

In this unique Support Worker Training for Mental Health bundle, a pathway to meaningful change awaits. With a focus on impact, each course is a stepping stone towards greater understanding and empathy. Engage deeply with our comprehensive Support Worker Training for Mental Health bundle designed to create a genuine impact. With a commitment to making a positive difference, this collection resonates with both heart and intellect. Radiate hope as you embark on the Support Worker Training for Mental Health bundle. Let's forge positive change, creating empowerment and progress hand in hand. Join us on this enlightening expedition. Begin your exploration of "Support Worker Training for Mental Health" now, gaining access to 8 comprehensive courses. The Eight CPD Accredited courses that the bundle includes are: Course 1: Mental Health Awareness Certificate Course 2: Mental Health Support Worker Course 3: Self-Help Psychology: Mental Freedom Course 4: Dual Diagnosis: Addiction and Mental Health Course 5: Psychology of Anxiety and Stress Course 6: Break Your Bad Habits Course 7: ZEN: For Personal Development (Zen Teachings) Course 8: Principles Of Success - Growth Mindset Learning Outcomes Understand mental health nuances for adequate support. Learn to provide compassionate help in challenging times. Manage stress, anxiety, and addictive tendencies. Embrace mindful personal development. Break harmful habits and nurture positive behaviours. Cultivate a mindset for personal and professional success. Are you ready to make a genuine impact in the lives of others? This carefully curated Support Worker Training for Mental Health bundle is your gateway to a world of transformation, compassion, and empowerment. Delve into the heart of mental health understanding with a collection that promises knowledge and theoretical skills to uplift and guide those in need. Mental health awareness is crucial in today's world. Equip yourself with the tools to provide meaningful support, offering a haven for those facing challenges. Through expert-led courses inside this Support Worker Training for Mental Health bundle, you'll gain insights into mental health nuances, empathy-driven assistance, and techniques to manage stress, anxiety, and addiction. Explore a comprehensive spectrum of mental health-related topics, from understanding the interplay of addiction and mental health to cultivating resilience and embracing positive habits. All Support Worker Training for Mental Health bundle courses are accessible online, allowing you to learn at your own pace, whether at home, at work, or on the go. By the end of this Support Worker Training for Mental Health bundle, you'll have the knowledge and skills to provide compassionate support, fostering positive change in individuals' lives. You'll gain a new perspective on personal development through the lens of ZEN teachings and cultivate a growth mindset that transcends barriers. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Support Workers and Caregivers: Healthcare and Mental Health Professionals: Human Resources Personnel Families and Caregivers Personal Growth Seekers Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Mental Health Support Worker Counseling Assistant Healthcare Assistant in Mental Health Facilities Educational Support Specialist Human Resources Well-being Coordinator Community Outreach Worker Personal Development Coach Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Leading with kindness is a fundamental aspect of effective leadership in the business world. However, many individuals face challenges in understanding and implementing this approach. The problems people encounter include misconceptions about kindness being a sign of weakness, difficulty in balancing kindness with assertiveness, and uncertainty about how to cultivate a kind and inclusive work environment. This training program aims to address these issues by providing insights into the significance of leading with kindness, strategies for integrating it into leadership practices, and practical tips for creating a workplace that values empathy, compassion, and collaboration. Learning Objectives The following are some of the key outcomes in this course: Define the main components of leading with kindness Kind leadership impact: self-awareness, empathy & mindset Identify the benefits of leading with kindness for high performance Understand the connection between productivity and kind leadership Identify leaders who role-model kind leadership Target Audience Managers, Team Leaders, Young Professionals