1810 Mentoring courses delivered Online

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Overview This comprehensive course on Voice Improvement Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Voice Improvement Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Voice Improvement Training. It is available to all students, of all academic backgrounds. Requirements Our Voice Improvement Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 14 lectures • 00:38:00 total length •How to Improve Your Voice Promo: 00:01:00 •How to Improve Your Voice Overview: 00:01:00 •How to Improve Your Voice Famous Bad Voices: 00:02:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Diagnosis Your Own Voice: 00:01:00 •How to Improve Your Voice Feedback from Others: 00:02:00 •How to Improve Your Voice Defining Your Exact Problems: 00:05:00 •How to Improve Your voice Listen to Natural conversation: 00:05:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Don't Lower Your Voice: 00:07:00 •How to Improve Your Voice practice on Video: 00:04:00 •How to Improve Your Voice Other Techniques: 00:02:00 •How to Improve Your Voice Conclusions: 00:01:00 •Feedback: 00:01:00

Overview This comprehensive course on Driving Theory Test Preparation will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Driving Theory Test Preparation comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Driving Theory Test Preparation. It is available to all students, of all academic backgrounds. Requirements Our Driving Theory Test Preparation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 05:57:00 total length •Driving Test: 00:20:00 •Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters: 00:30:00 •General Rules, Techniques and Advice for All Drivers And Riders: 00:43:00 •Rules for Drivers And Motorcyclists: 00:27:00 •Driving in Adverse Weather Conditions: 00:28:00 •Signs, Signals and Road Markings: 00:36:00 •Maintenance, Breakdowns and Other Incidents: 00:30:00 •Using the Road and Parking: 00:45:00 •DSA Practical Driving Test: 00:21:00 •Preparation for the Test: 00:08:00 •Day of the Test: 00:11:00 •Your Test Result: 00:11:00 •Things to Remember: 00:17:00 •Sample Theory Test Questions: 00:30:00

Overview Learn the appliance repairing essentials and ensure effective domestic appliance maintenance by taking the interactive Diploma in Domestic Appliances Repairing course.The comprehensive Diploma in Domestic Appliances Repairing course aims to equip you with adequate knowledge of repairing domestic appliances and individual safety precautions. Upon successfully completing the diploma course, you will have an excellent ability to repair any home appliance and give fruitful advice for home appliance maintenance.Don't waste valuable time trying to repair home appliances on your own. Learn from the experts by enrolling in this professional training course today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Domestic Appliances Repairing. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Domestic Appliances Repairing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 02:25:00 total length •Introduction to Domestic Appliances: 00:10:00 •Repairing a Refrigerator: 00:10:00 •Repairing an Air Conditioner: 00:10:00 •Repairing a Washing Machine: 00:10:00 •Repairing a Coffee Maker: 00:10:00 •Repairing a Dishwasher: 00:15:00 •Repairing a Vacuum Cleaner: 00:10:00 •Repairing a Water Heater: 00:10:00 •Repairing a Television: 00:10:00 •Repairing Electrical Wiring: 00:10:00 •Repairing Cooking Appliances: 00:15:00 •Repairing a Cloth Dryer: 00:10:00 •Safety Precautions during Repairing Appliances: 00:15:00

Overview Benefit your company with an in-depth knowledge of the recruitment process and employment law, by taking the highly essential Employment Laws & Recruitment Process 2020 - Level 3 course.The comprehensive Employment Laws & Recruitment Process 2020 - Level 3 course aims to equip you with a solid understanding of UK employment law to provide you with the skills to manage the recruiting process of your company. You'll learn about the Recruitment and Equality Act, employers' legal duties, employment contracts, the national minimum and living wage, parental rights, sick pay,  pension schemes, and many more. You'll also gain expertise in reducing day-to-day workplace issues regarding discrimination.Build an ideal workplace for your company by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Laws & Recruitment Process 2020 - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Laws & Recruitment Process 2020 - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 05:11:00 total length •Basics of Employment Law: 00:24:00 •Legal Recruitment Process: 00:40:00 •Employment Contracts: 00:21:00 •Employee Handbook: 00:20:00 •Disciplinary Procedure: 00:21:00 •National Minimum Wage & National Living Wage: 00:33:00 •Parental Rights, Sick Pay, & Pension Scheme: 00:44:00 •Discrimination in the Workplace: 00:49:00 •Health & Safety at Work: 00:15:00 •Dismissal, Grievances and Employment Tribunals: 00:33:00 •Workplace Monitoring and Data Protection: 00:11:00

Overview This comprehensive course on Diploma in Water Treatment will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Water Treatment comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Water Treatment. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Water Treatment is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 15 lectures • 05:02:00 total length •Module 01: Overview of Water Treatment: 00:11:00 •Module 02: Water Quality: 00:29:00 •Module 03: Wastewater Sampling and Analysis: 00:14:00 •Module 04: Preliminary Treatment: 00:28:00 •Module 05: Coagulation, Flocculation and Clarification: 00:23:00 •Module 06: Sedimentation: 00:14:00 •Module 07: Filtration: 00:20:00 •Module 08: Flotation: 00:19:00 •Module 09: Removal of Fats, Oils and Grease: 00:30:00 •Module 10: Inorganic Constituents Removal: 00:28:00 •Module 11: Ion Exchange: 00:13:00 •Module 12: Biological Process of Water Treatment: 00:29:00 •Module 13: Aerobic Processes of Biological Treatment: 00:25:00 •Module 14: Disinfection: 00:19:00 •Assignment - Diploma in Water Treatment Course: 00:00:00

Overview This comprehensive course on Complete Makeup Training for Lips will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Makeup Training for Lips comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Makeup Training for Lips. It is available to all students, of all academic backgrounds. Requirements Our Complete Makeup Training for Lips is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 15 lectures • 14:15:00 total length •Introduction: 00:01:00 •01 Disinfection and anaesthetic: 00:02:00 •02 Cream removal and drawing: 00:16:00 •03 white pen application: 00:05:00 •04 Check with client: 00:01:00 •05 The outline: 00:12:00 •06 Lower lip shade: 00:11:00 •07 Upper lip shading: 00:14:00 •08 Shade repeat lower lip: 00:09:00 •09 Shade repeat upper lip: 00:10:00 •10 Finish, balm and concealer: 00:01:00 •Retouch lower lip: 00:27:00 •Retouch upper lip: 00:26:00 •Resource - Complete Makeup Training for Lips: 00:00:00 •Assignment - Complete Makeup Training for Lips: 2 days, 12 hours

Overview This comprehensive course on Complete Google Analytics Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Google Analytics Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Google Analytics Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 21 lectures • 00:58:00 total length •Module 01: Overview: 00:02:00 •Module 02: Navigation and Admin: 00:03:00 •Module 03: Creating a New Google Analytics Account: 00:03:00 •Module 04: Website Account Creation: 00:05:00 •Module 05: Connecting To WordPress Website: 00:03:00 •Module 06: Connecting To HTML Site: 00:03:00 •Module 07: Connect Custom Page and Site Builders: 00:03:00 •Module 08: Setting Up Annotations: 00:03:00 •Module 09: Setting Up Intelligence Events: 00:03:00 •Module 10: Set Up Custom Segments: 00:02:00 •Module 11: Export Data for Analysis: 00:03:00 •Module 12: Set Up Custom Reports: 00:03:00 •Module 13: Set Up Google Integrations: 00:03:00 •Module 14: Google Analytics Templates: 00:02:00 •Module 15: Real Time Reporting: 00:02:00 •Module 16: Setting Up Goals: 00:04:00 •Module 17: Third Party Integrations: 00:03:00 •Module 18: Audience Menu Overview: 00:04:00 •Module 19: Interests and Geography: 00:03:00 •Module 20: Conclusion: 00:01:00 •Assignment - Complete Google Analytics Course: 00:00:00

Overview This comprehensive course on Functional Skills Maths Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths Level 2. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 02:40:00 total length •Module 1: Numbers and Negative Numbers: 00:07:00 •Module 2: Multiples Factors: 00:06:00 •Module 3: Fractions and Power: 00:16:00 •Module 4: Percentages: 00:08:00 •Module 5: Expressions: 00:09:00 •Module 6: Decimals: 00:08:00 •Module 7: Ratio and Proportion: 00:10:00 •Module 8: Exponents and Radicals: 00:11:00 •Module 9: Graphs: 00:11:00 •Module 10: The Profit and Loss: 00:07:00 •Module 11: Perimeter and Area: 00:10:00 •Module 12: Averages: 00:09:00 •Module 13: Probability: 00:08:00 •Mock Exam - Functional Skills Maths Level 2: 00:20:00 •Final Exam - Functional Skills Maths Level 2: 00:20:00

Overview This comprehensive course on Telesales Executive Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Telesales Executive Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Telesales Executive Training. It is available to all students, of all academic backgrounds. Requirements Our Telesales Executive Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 06:00:00 total length •Module 1: Introduction to Tele Sales Executive Training: 00:25:00 •Module- 2: All About Telemarketing: 00:20:00 •Module 3: Elevate Sales on Telephone: 00:25:00 •Module 4: Prospective Telephone-Sales Expert: 00:25:00 •Module 5: The Right Words and Phrases to Use on a Sales Call: 00:25:00 •Module 6: Preparing The Call: 00:25:00 •Module 7: Opening The Call: 00:25:00 •Module 8: Structuring The Call: 00:25:00 •Module 9: Verbal Communication Skills: 00:30:00 •Module 10: Dealing with Objections: 00:30:00 •Module 11: Closing the Sale/ Gaining Commitment: 00:30:00 •Module 12: Dealing with Rejection: 00:25:00 •Module 13: Close a Sale Call: 00:20:00 •Module 14: Increasing your Earnings by Expanding Sales: 00:30:00