Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience. Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.
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This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Agile Sprint Planning: In-House Training The goal of the course is to provide you and your team with the ability to develop effective and realistic Sprint plans. Without effective Sprint Plans, iterations are set up for failure. But Sprint Planning cannot be improved on its own, in isolation. The Scrum processes are highly intertwined and influence each other. The surrounding artifacts, events, and roles must be examined closely, and enhanced, in order to improve Sprint Planning. This course will remind you of the theory to reinforce the principles, but will concentrate on next-level skills, so that you and the team are able to create realistic and usable Sprint Plans. This course is not introductory. You are already aware of the Scrum framework and have been implementing Scrum on your projects. Now is the time to improve efficiency and effectiveness, to facilitate successful Agile projects. What you will Learn You'll learn how to: Identify and correlate the key symptoms and root causes of ineffective sprint plans Improve key Product Backlog elements Evaluate Agile roles in sprint planning Appraise key product practices Enhance project transparency The Product Backlog User stories Acceptance Criteria Backlog Refinement Supporting Roles Product Owner (the Backlog) Development Team Stakeholders and SMEs Supporting Product Practices Roadmaps and release plans and story maps Definition of Done Technical Debt Transparency Daily Scrums Information radiators Retrospectives Sprint Planning Capacity and Velocity Sprint Planning Meetings The Sprint Backlog Summary What did we learn, and how can we implement this in our work environments?
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated £26 billion a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you. Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator. This Award in Facilitation Skills at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with Y CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included In this Facilitation Skills Training Bundle: Course 01: Facilitation Skills Training Course 02: Operations Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Process Improvement By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities. Learning Outcomes of Facilitation Skills Training Understand the essential skills required to become an excellent facilitator Learn how to lead people through processes toward agreed-upon objectives Know how to resolve conflict and encourage participation, ownership & creativity Identify ways to help participants of a meeting reach a group consensus Sharpen your relationship-building skills to ensure a positive environment and discussions Understand the key elements of an effective meeting and group discussion Learn advanced leading and blocking techniques to enhance the process Implement Tuckman and Jensen's Group Development strategies in group meetings Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Facilitation Skills Get a free student ID card with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery) The Facilitation Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Facilitation Skills course materials The Facilitation Skills comes with 24/7 tutor support Start your learning journey straightaway! Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation. *** Course Curriculum *** Course 01: Facilitation Skills Training Module 01: Understanding Facilitation Module 02: Process vs. Content Module 03: Laying the Groundwork Module 04: Tuckman and Jensen's Model of Team Development Module 05: Building Consensus Module 06: Reaching a Decision Point Module 07: Dealing with Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for: Team Leaders Project Managers Trainers HR Professionals Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this course, you are to start your career or begin the next phase of your career. Project Manager Team Leader Consultant Trainer Coach Facilitator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Facilitation Skills at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.
Agile for Non-IT Practitioners - How Agile Project Management is Different and How It Can be Used for Non-IT Projects (On-Demand) As a Project Management Institute (PMI)®Registered Education Provider (R.E.P.), IIL has agreed to abide by PMI®-established quality assurance criteria. In today's world of fast paced technology, continually changing requirements and project scope, the need for Agile Project Management has greatly increased. Responding to this demand, the Project Management Institute (PMI®) launched the PMI Agile Certified Practitioner (PMI-ACP)®certification. A result of this certification is the creation of a new space where Project Management and Agile Practices for Software Development meet. The foundation of Agile is the Agile Manifesto for Software Development. Agile has been used for software development for a number of years, even prior to the creation of the Agile Manifesto in 2001. The success of Agile for software development projects has piqued interest in successfully employing Agile in many other fields. How can Agile practices be used for projects which are not software or IT in nature? This course will provide guidance on how Agile can be used beyond software development projects, including how it differs from traditional project management. The course also will provide an overview of the Agile Scrum framework, which is one of the most popular Agile methodologies used. This course provides practical skills, concepts, and principles you can take back to the job and use to implement Agile practices in projects, as applicable. The goal of this course is to acquaint participants with the concepts of agile development methods and the specifics of the Scrum management framework. At the end of this course, participants will understand: Agile Practices - what makes Agile projects 'agile' Scrum and how Scrum applies to the Agile Practices Specific Agile practices which you can use to improve the execution of your projects Practices which can be used in conjunction with Scrum for Non-IT projects Course goal and objectives Importance of Agile development and project management What Agile is and is not Faster, better, cheaper Delivers better fit for purpose Agile versus Waterfall and the big paradigm shift Agile characteristics, behaviors, approaches Agile concerns and pitfalls Introducing Agile Overview of Agile Agile values and principles Overview of Scrum Scrum methodology Scrum terminology Scrum Framework Scrum roles Scrum meetings Sprints Requirements and Product Definition User stories Product backlog Planning Agile Estimating in Scrum Sprint planning session Release planning Agile Practices Agile development Analysis practices Validation practices Other practices Running a Sprint Conducting a Sprint Negotiating changes Tracking progress End of Spring meetings Release planning Closing the project
Communication: Understanding an Ever-Changing World (On-Demand) This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps
Course Description Master the skills of leadership and organisational management with this Leadership and Organisational Management: Part 3 course. This bite-sized course will show you the tips and tricks of negotiation. Here, you will acquire the essential skills for managing meetings and providing feedback. You will acquire practical time management skills. In addition, you will understand the process of stress management. The course will provide you with the techniques for developing the ability to manage changes. This course is the perfect opportunity to add a valuable skill set to your resume. Join the course and boost your career. Learning outcome Learn how to manage meetings and give feedback Improve your time management abilities Understand how to control your stress Grasp valuable negotiation strategies How Much Do Team Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 3 Negotiation Techniques 00:15:00 Managing Meetings and Giving Feedback 00:21:00 Managing Change 00:22:00 Time Management 00:37:00 Stress Management 00:15:00 Assignment Assignment - Leadership and Organisational Management: Part 3 00:00:00
Corporate Leadership and People Management are about delivering results through others. True business owners know how to leverage the best talent within their teams, and know how to transform the performance of their organization through people. Setting up the right vision, engagement people onto a strategy, setting goals and providing feedback: the set of skills that are required for a People Manager is enormous. At the end of the day, the ultimate skill of a leader is to adapt, and situation leadership is a proven model at the heart of leadership, which you are going to discover in this course. By the end of this course, you will be able to: Measure your level of credibility as a manager Put in place an action plan on how to increase the level of Trust with your key stakeholders Lead a Vision, Mission and Strategy workshop with your teams Ellicite your team's Values Facilitate effective team meetings Define clear goals for your teams Define clear goals for your direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Learn how to engage your people and motivate them Discover the world class technique on how to adapt your leadership style This course is most suitable for: Recently promoted managers who want to accelerate their development path Managers with 2-3 years of experience who want to increase their performance Future managers who want to maximize their chances for being successful At the end of my course, students will be able to... Measure their level of credibility as a manager Put in place an action plan on how to increase the level of Trust with their key stakeholders Know precisely how to adjust their managerial style based on the situation and the individual Lead a Vision, Mission and Strategy workshop with their teams Elicit their team's Values Facilitate effective team meetings Define clear goals for their teams Define clear goals for their direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Discover the world-class technique on how to adapt your leadership syle Learn how to engage your people and motivate them Who should take this course? Who should not? Managers with 2-3 years of experience who want to raise their standards Recently promoted managers who want to accelerate their development path Future managers who want to maximize their chances for being successful Corporate Leadership and People Management Prepare your environment PROMO FREE 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:06:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Leadership and People Management 00:00:00
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale. This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.