Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash. Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00
Start a transformative journey with our 'Management & Leadership Diploma,' a comprehensive course designed to illuminate the nuanced difference between leadership and management. We delve into diverse leadership styles, from the charismatic approach of transformational leadership to the decisive autocratic and participative democratic leadership styles. Navigating through essential modules like talent management, succession planning, and business process management, learners acquire a profound understanding of the multifaceted realm of leadership. This course is not just about theories; it's a dynamic exploration of leadership skills, emphasizing the importance of effective communication, negotiation techniques, and the ability to manage change, conflict, and crises. Learning Outcomes of Management & Leadership Diploma: Distinguish Leadership Styles: Understand the distinctive traits of transformational leadership, autocratic leadership, and democratic leadership, enhancing your ability to adapt to various organizational needs. Team Development Mastery: Acquire the skills to foster a high-performing team, exploring talent management, succession planning, and business process management. Communication and Negotiation Proficiency: Hone your communication skills and negotiation techniques, crucial for effective leadership in today's dynamic business environment. Change and Crisis Management Competence: Develop a strategic mindset for managing change, conflicts, and crises, ensuring organizational resilience and adaptability. Strategic Risk Management: Explore the intricacies of risk management, safeguarding your organization against potential threats and uncertainties. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this Management & Leadership Diploma course for? Aspiring Leaders and Managers Professionals Seeking Management Skills Enhancement Team Leaders and Supervisors Entrepreneurs and Small Business Owners Individuals Transitioning to Leadership Roles Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Development Specialist: £40,000 - £60,000 per annum Talent Manager: £45,000 - £70,000 per annum Business Process Manager: £50,000 - £80,000 per annum Communication and PR Director: £60,000 - £90,000 per annum Risk Management Consultant: £55,000 - £75,000 per annum Course Content Management & Leadership Diploma Module 01. Understanding Management and Leadership Module 02. Improving Management and Leadership Performance Module 03. Developing a High-Performing Team Module 04. Motivating Employees Module 05. Talent Management Module 06. Succession Planning Module 07. Business Process Management Module 08. Communication Skills Module 09. Negotiation Techniques Module 10. Managing Meetings and Giving Feedback
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Minute Taking Executive Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Minute Taking Executive Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Minute Taking Executive Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Minute Taking Executive Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Minute Taking Executive Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Minute Taking Executive Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Minute Taking Executive Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Minute Taking Executive Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Minute Taking Executive Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Minute Taking Executive Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Minute Taking Executive Training Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! [Updated: February 2024] Start a career in the lucrative project management industry. Enrol in this thorough Project Management for Project Managers course to acquire the essential abilities and methods used in project management around the world. Courses are included in this Project Management for Project Managers: Course No 01: Project Management for Project Managers Course No 02: Agile Project Management Course No 03: Lean Process and Six Sigma Course No 04: Strategic Business Management Course No 05: Financial Management In this Online Training, you will be introduced to the practical knowledge and techniques that you need to be a successful project manager. The training provides all the necessary information and skills for Project managers, such as how to build the team, how to lead the team, communication, etc. You will also learn the basics of Project Management, Change Management, Stakeholder Management, Managing Budgets and schedules, etc. With This Project Management for Project Managers Diploma, You Will Learn: Acquire deeper insights into the fundamentals Familiarise yourself with the PMBOK framework & PMI Expose yourself to the dimensions of global project management Understand the difference between product and project Management life cycles Develop a solid understanding of Project Management, HR, conflict & stress management Proficiency in quality, performance, change & many other sorts of management Detailed grasp of business resilience & crisis management Agility in procurement, purchasing & risk management and much more... After completing this course, you can progress towards- Project management institute (pmi) PMI Project Management Professional (PMP) PMI certified associate in project management (capm) Project Management Professional (PMP) Agile Project Management **This offer ends soon** Student Testimonials - What Our Students Say! ''The Level 7 Advanced Diploma in Project Management for Project Managers is a game-changer. It's the most comprehensive and practical course I've ever taken, and it's helped me take my project management skills to the next level. Recommended'' Reviewed by C.Well ''This course covers all aspects of project management, from the fundamentals to the advanced. It is ideal for aspiring and experienced project managers who want to learn the latest techniques and best practices. Thanks, Reed'' Reviewed by Abbie ''I loved the course, and I learnt a lot. It has equipped me with a wealth of knowledge I'll need to hit the ground running as a project manager here in the UK. Also, thank you for your prompt response to my inquiry.'' Reviewed by GRACE ANYEBE So enrol now today to Advance your career! Course Curriculum Module 01: Introduction to Project Management In this module of Project Manager Training, the following topics will be discussed: Project and Project Management Relationships among Portfolios, Programs and Projects Linking Organisational Governance and Project Governance Project Success and Benefits Management Duties and Responsibilities Knowledge, Skills and Abilities Summary Assessment Module 02: Project Life Cycle In this module of Project Manager Training, the following topics will be discussed: Project Life Project Life and Product Life Cycle Completion of Phase Project Design Creating Project Plan How Many Projects Integrating Consecutive Project Triple Constraint Summary Assessment Module 03: Project Scope Management In this module of Project Manager Training, the following topics will be discussed: Key Concepts Plan Scope Management Collect Requirements Define Scope Summary Assessment Module 04: Project Time and Cost Management In this module of Project Manager Training, the following topics will be discussed: Defining the Project Activities The Inputs to Activity Definition Creating Network Diagram Estimating Activity Duration Summary Assessment Module 05: Project Quality Management In this module of Project Manager Training, the following topics will be discussed: Implementing Quality Project Management Determining the Quality Policy Reviewing Summary Assessment Module 06: Effective Planning & Estimating In this module of Project Manager Training, the following topics will be discussed: Introduction to Project Planning Planning Process Summary Assessment Module 07: Human Resource Management In this module of Project Manager Training, the following topics will be discussed: Preparing for Organisational Planning Identifying the Project Interfaces Summary Assessment Module 08: Organising Meetings In this module of Project Manager Training, the following topics will be discussed: Anatomy of a Meeting Types of Corporate Meetings Scheduling Meetings Meeting Agendas Summary Assessment Module 09: Managing Resources (Please, avoid case study) In this module of Project Manager Training, the following topics will be discussed: Resource Management Benefits of Resource Management Summary Assessment Module 10: Change Management In this module of Project Manager Training, the following topics will be discussed: What is Change? Change Cycle The Pace of Change Summary Assessment Module 11: Crisis Management In this module of Project Manager Training, the following topics will be discussed: What is Crisis Management? Crisis Management Team Creating Team Technique Assessment Module 12: Conflict Management In this module of Project Manager Training, the following topics will be discussed: Conflict Benefits of Confrontation Preventing Problems Getting Focused The Three 'F' Assessment Module 13: Stress Management In this module of Project Manager Training, the following topics will be discussed: Understanding Stress Reasons for Stress Less Stress Strategies to Manage Stress Assessment Module 14: Communication Management In this module of Project Manager Training, the following topics will be discussed: Communications Management Processes Communication Planning Input to communication planning Communication technology Summary Assessment Module 15: Procurement Management In this module of Project Manager Training, the following topics will be discussed: Trends and Emerging Practices Plan Procurement Management Inputs Tools and techniques Outputs Outputs Summary Assessment Module 16: Risk Management In this module of Project Manager Training, the following topics will be discussed: Risk Identification Risk Quantification Assessment Module 17: International Project Management In this module of Project Manager Training, the following topics will be discussed: Global Projects Global Projects Knowledge Areas Global Project Leadership Assessment CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction of Project Management 17:34 1: Introduction Video Preview 01:02 2: Introduction to Project Management Preview 13:32 3: Quiz 03:00 Module 02: PMBOK and PMI 08:35 4: PMBOK and PMI 07:35 5: Quiz 01:00 Module 03: Global Project Management 25:13 6: Global Project Management 23:13 7: Quiz 02:00 Module 04: Project Management Life Cycle 18:33 8: Project Life Cycle 16:33 9: Quiz 02:00 Module 05: Project Management & Time Management 26:53 10: Time Management 24:53 11: Quiz 02:00 Module 06: Project Management & Quality Management 15:03 12: Quality Management 13:03 13: Quiz 02:00 Module 07: Effective Planning & Scheduling for Project Management 35:19 14: Effective Planning & Scheduling 33:19 15: Quiz 02:00 Module 08: Human Resource Management 16:25 16: Human Resource Management 14:25 17: Quiz 02:00 Module 09: Performance Management 12:55 18: Performance Management 11:55 19: Quiz 01:00 Module 10: Talent Management 11:03 20: Talent Management 10:03 21: Quiz 01:00 Module 11: Organising Meeting and Conferences 18:24 22: Organising Meeting and Conferences 17:24 23: Quiz 01:00 Module 12: Managing Resources 12:52 24: Managing Resources 10:52 25: Quiz 02:00 Module 13: Change Management 16:19 26: Change Management 15:19 27: Quiz 01:00 Module 14: Business Resilience and Crisis Management 10:45 28: Business Resilience and Crisis Management 09:45 29: Quiz 01:00 Module 15: Conflict Management 08:47 30: Conflict Management 07:47 31: Quiz 01:00 Module 16: Stress Management 10:09 32: Stress Management 09:09 33: Quiz 01:00 Module 17: Communication Skills 18:21 34: Communication Skills 16:21 35: Quiz 02:00 Module 18: Procurement & Purchasing Management 13:55 36: Procurement & Purchasing Management 12:55 37: Quiz 01:00 Module 19: Risk Management 14:08 38: Risk Management 12:08 39: Quiz 01:00 40: Final Words 01:00 Assessment (Optional) 03:00 41: Assignment On - Advanced Diploma in Project Management at QLS Level 7 03:00 Order Your Certificate 02:00 42: Order Your CPD Certificate 01:00 43: Order Your QLS Endorsed Certificate 01:00 Recommendations 01:00 44: Take your career to the next level with HF Online! 01:00 Free Course No 01: Agile Project 46:59 45: Module 01: Key Concepts (I) 05:13 46: Module 02: Key Concepts (II) 04:07 47: Module 03: Initiation (I) 04:32 48: Module 04: Initiation (II) 04:17 49: Module 05: Planning (I) 05:02 50: Module 06: Planning (II) 06:39 51: Module 07: Planning Tools 04:47 52: Module 08: Executing the Project 03:57 53: Module 09: Maintaining and Controlling the Project 03:53 54: Module 10: Closing Out 04:32 Free Course No 02: Diploma in Six Sigma & Lean Process 44:46 55: Module 01: Understanding Lean 09:59 56: Module 02: Liker's Toyota Way 07:36 57: Module 03: The TPS House 05:08 58: Module 04: The Five Principles of Lean Business 02:58 59: Module 05: The First Improvement Concept (Value) 02:41 60: Module 06: The Second Improvement Concept (Waste) 02:20 61: Module 07: The Third Improvement Concept (Variation) 02:42 62: Module 08: The Fourth Improvement Concept (Complexity) 02:43 63: Module 09: The Fifth Improvement Concept (Continuous Improvement) 03:29 64: Module 10: The Improvement Toolkit 05:10 Free Course No 03: Strategic Business Management 2:35:05 65: Module 01: Introduction to Strategic Management Business 17:34 66: Module 02: Corporate Governance 14:23 67: Module 03: Industry Analysis 13:47 68: Module 04: Strategy Formulation 19:57 69: Module 05: Strategy Implementation 17:43 70: Module 06: Evaluation and Control 15:21 71: Module 07: Building a Brand 15:05 72: Module 08: Generating Success from the Customer Relationship 14:07 73: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 74: Module 10: Getting Ready for Business Improvement 11:27 Free Course No 04: Financial Management 1:31:32 75: Module 01: Introduction to Financial Management 05:54 76: Module 02: Fundamentals of Budgeting 11:27 77: Module 03: The Balance Sheet 07:50 78: Module 04: The Income Statement 05:48 79: Module 05: The Cash Flow Statement 07:46 80: Module 06: Statement of Stockholders' Equity 05:48 81: Module 07: Analysing and Interpreting Financial Statements 22:11 82: Module 08: Inter-Relationship Between all the Financial Statements 07:59 83: Module 09: International Aspects of Financial Management 16:49 Who is this course for? This Project Manager Training course is ideally suited to any individual working in a standard. Particularly, this course is perfect for: New members of the project team Level 7 Diploma Project Management Level 6 Certificate in Project Management Project finance Project Management Insititute (PMI) NB: Please note that this Project Management course does not provide any professional qualifications. To get professional qualifications, please check: Project Management Insititute (PMI) Courses PMI Project Management Professional Courses PMI Certified Associate in Project Management Courses APM Project Management Qualification (PMQ) Level 7 Diploma - Project Management pmi project management professional Requirements Project Manager Training Our Project Management for Project Managers is open for everybody Career path Project Manager Training Project Coordinator Project Manager Senior Project Manager Project Director Program Manager Portfolio Manager Chief Project Officer (CPO) Project Assistant Project co-ordinator Project management support Project Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Assessment Process You must complete the assignment questions given at the end of the and score a minimum of 60% to pass the exam and achieve the Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that the Quality Licence Scheme has endorsed. Student ID Digital certificate - Included Get a Free Student ID card! (£10 postal charge will be applicable for international delivery) CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: Free (Shipping Fee Excluded) 29 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) Advanced Diploma at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery
The most important level of administration starts at the management level, but this needs to be ably supported by dedicated Personal Assistants, who provide the Managers with impeccable customer service and trustworthy guidance. Far from being a secretary, this course will enlighten you to all the high standards you'll need to perform as a great PA in an organisation. This includes such skills as; meeting management, travel booking, priority event arrangement, diary organisation, and so much more. This training course will ensure that you are ready for all responsibilities as a PA. Learning Outcomes: Organising high-level business meetings Booking major venues for events and conferences Arranging travel and accommodation for executives and employees Organising and placing events in the executive diary Providing personal updates and writing communications Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 01: The Basics of Executive and Personal Assistants Module 02: The Preparation for Executive and Personal Assistant Module 03: Gain the Skills
Description: Groups that need to make decisions or engage in a planning process often find that using a trained facilitator makes this process more efficient and easier for everyone involved. As a facilitator, you may need to call on a wide range of skills and tools, from problem solving and decision making, to team management and communicating. This Facilitation Skills Course has been designed to make a core facilitation skill better understood and readily available for your organization. You will learn how good facilitation can make the difference between success and failure. So, be a good facilitator by joining this course. Learning Outcomes: Learn how to differentiate facilitation from instruction and training Learn to recognise the eligibilities connected to proficient small group facilitation Know the distinction between content and process Get to know the stages of team development along with the ways to assist teams through every stage Learn about the common process tools to make meetings easier as well as pore fruitful Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Facilitation Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Facilitation Skills Course - Updated Version Understanding Facilitation 00:15:00 Introduction to Facilities Management 00:26:00 Space Management 00:22:00 Managing Workplace Services 00:31:00 Process vs. Content 00:09:00 Laying the Groundwork 00:10:00 Building Consensus 00:13:00 Dealing with Difficult People 00:07:00 Addressing Group Dysfunction 00:10:00 About Intervention 00:10:00 Intervention Techniques 00:06:00 Health and Safety at Work 00:23:00 Facilitation Skills Course - Old Version Course Overview 00:05:00 Defining Your Role 00:10:00 How Facilitators Work 00:15:00 Establishing Ground Rules 00:10:00 Types of Thinking 00:15:00 Handling Controversial Issues 00:05:00 Common Facilitation Techniques 00:15:00 Providing Effective Feedback 00:30:00 The Language of Facilitation 00:15:00 Building Agendas 00:05:00 Dealing with Difficult Dynamics 00:15:00 Stages of Team Development 00:15:00 Analysis Tools 00:15:00 Mock Exam Mock Exam- Facilitation Skills Course 00:20:00 Final Exam Final Exam- Facilitation Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview 'Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.' - Stephen Covey Leadership and management skills can be learned. You can enhance your leadership skills and gain a competitive edge over others by taking this Leadership and Management Diploma Course. This Leadership and Management Diploma Course aims to guide you through the process of becoming a successful leader. You'll start the course by gaining deep insights into the concepts of leadership. Gradually, the training will take you through the leadership theories and show you the steps to develop enlightened leadership. You will discover the various leadership styles and qualities and learn to implement them on your own. The skills and knowledge you gain will help you motivate employees to be more productive and reach your organisational goals. This course will guide you in every possible way to develop your leadership skills, so you can be on your way to creating great future leaders! Learning Outcomes Discover the theories on leadership Enrich your knowledge of network leadership Understand how to develop enlightened leadership Explore the various leadership styles and how to implement them Know the characteristics and qualities of a good leader Why You Should Choose Leadership and Management Diploma Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Leadership and Management Diploma Course is for anyone interested in gaining excellent leadership and management skills to drive business success. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Leadership and Management Diploma Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £52,500 annually. Leadership and Management: Part 1 (Fundamentals) Module 01: Understanding Management and Leadership 00:40:00 Module 02: Leadership Theories 00:25:00 Module 03: Improving Management and Leadership Performance 00:15:00 Module 04: High Performance Teams 00:32:00 Module 05: Business Process Management 00:28:00 Leadership and Management: Part 2 Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:00:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Leadership and Management: Part 3 (Management) Module 01: Succession Planning 00:24:00 Module 02: Time Management 00:37:00 Module 03: Stress Management 00:15:00 Risk Management 00:35:00 Module 05: Managing Change 00:22:00 Leadership and Management: Part 4 (Advanced) Emotional Intelligence in Leadership 00:32:00 Managing Meetings and Giving Feedback 00:21:00 Dealing with Office Politics 00:34:00 Module 04: Managing Conflict 00:14:00 Corporate Responsibility and Ethics 00:14:00 Assignment Assignment - Level 3 Diploma in Leadership and Management 00:00:00
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Administrative Management course might help you get there! Expand your expertise with high-quality training - study the Administrative Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Administrative Management online training course. This Diploma in Administrative Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Administrative Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administrative Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Administrative Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Administrative Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the Administrative Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Administrative Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Administrative Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Administrative Management course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Administrative Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.