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Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. After you find the course that you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student's email address. After that, enter the learner's full name. Once you are done with these, click on the Send as Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful. Q. Can I do the courses using mobile phone? Our courses are conducted online and you can access them using any internet connected smart device. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? You can use the certificate in applying for a job in the relevant sector. Q. I have received the course login details but the video does not play. It says the course access details will be sent. Yes, it should have been sent. Please check your Spam/Junk folders. For further inquiries please contact our Customer Support team. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Q. I haven't received my course yet? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. Can I make the payment over the phone? Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.  Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00

Behind every well-oiled organisation is a sharp administrative system—and someone who knows how to run it without pulling their hair out. This CPD-accredited course in Administrative Management is designed for those who prefer clarity over chaos and would rather lead the charge on structure than be buried under paperwork. It offers a solid foundation in administrative planning, coordination, office procedures, communication strategies, and time management—without sending you to a seminar room or asking you to endure a role-play. Whether you're managing a team, overseeing an office, or just trying to keep the ship afloat without spilling your coffee, this course provides you with the core knowledge to keep operations smooth and colleagues slightly less confused. With a strong focus on efficient systems and professional communication, it’s ideal for anyone looking to sharpen their admin game without the fluff. Learn at your pace, from wherever you have decent Wi-Fi and a mild disdain for inefficiency. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Administrative Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Administrative Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited training.

Working from home shouldn't feel like herding cats. This course is your guide to navigating remote life with focus, structure, and a touch of good sense. From setting up your workspace to managing time without losing your head (or your Wi-Fi connection), we cover the essentials that make the difference between surviving the day and actually getting things done. You'll gain smart strategies for online communication, keeping meetings mercifully productive, and avoiding the dreaded burnout that creeps in when the lines blur between office and sofa. Whether you're new to remote working or just want to stop checking emails in your pyjamas at midnight, this course offers practical insights tailored for the modern digital environment. It's not about buzzwords or gimmicks—just straightforward, effective methods to help you stay on top of your workload while maintaining your sanity. With the right habits and a clear approach, remote working doesn't have to be a mess. It can be your most efficient, well-balanced routine yet—and yes, it’s allowed to include a decent cup of tea at regular intervals. Key Features of Effective Remote Working Bundle CPD Accredited Effective Remote Working Course Instant PDF certificate Fully online, interactive Effective Remote Workingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Effective Remote Working Bundle course to excel! To become successful in your profession, you must have a specific set of Effective Remote Working skills to succeed in today's competitive world. In this in-depth Effective Remote Workingtraining course, you will develop the most in-demand Effective Remote Working skills to kickstart your career, as well as upgrade your existing knowledge & skills. Effective Remote Working Curriculum Course 01: Remote Team Management Course 02: Online Meeting and Virtual Conference Course 03: Working from Home Essentials Accreditation This Effective Remote Working bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Effective Remote Working course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Effective Remote Working basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Effective Remote Working Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Diploma in Event Management is a comprehensive online course designed to equip you with the essential skills and knowledge to excel in the fast-paced event industry. Whether you dream of organizing corporate conferences, weddings, music festivals, or sporting events, this course covers event planning, budgeting, marketing, logistics, and risk management. You’ll learn from industry experts through real-world case studies, interactive modules, and hands-on projects. This course blends theoretical knowledge with practical insights, ensuring you understand the latest trends, digital tools (like event management software), and sustainability practices in events. By the end, you’ll be able to plan, execute, and evaluate successful events while managing clients, vendors, and teams efficiently. Perfect for aspiring event planners, entrepreneurs, or professionals looking to switch careers, this diploma provides a globally recognized certification to boost your credibility in the industry. With flexible online learning, you can study at your own pace and gain access to exclusive resources, networking opportunities, and career support. Start your journey towards becoming a skilled event manager today! Learning Outcomes Master end-to-end event planning, from concept to execution. Develop budgeting and financial management skills for profitable events. Learn effective marketing strategies, including social media & branding. Understand venue selection, logistics, and vendor management. Gain expertise in risk assessment and crisis management. Utilise event technology & software (e.g., Eventbrite, Cvent). Enhance client communication and negotiation skills. Explore sustainable and eco-friendly event practices. Build a professional portfolio with real-world projects. Who is This Course For? This course is ideal for aspiring event planners, hospitality professionals, marketing executives, entrepreneurs, and career changers seeking entry into the event industry. It’s also beneficial for small business owners who want to organize their own events or corporate professionals handling company meetings and conferences. No prior experience is required—just a passion for creating unforgettable experiences! Career Path Event Coordinator – £22,000 - £30,000 Wedding Planner – £25,000 - £40,000 Corporate Event Manager – £30,000 - £50,000 Festival Organizer – £28,000 - £45,000 Conference Producer – £35,000 - £55,000 Exhibition Manager – £32,000 - £48,000 Why Enroll? Industry-recognised certification Flexible online learning Expert-led training & case studies Career support & job placement guidance Start your journey in event management today and turn your passion into a thriving career! 🎉

The Production Manager Course helps you learn how to lead teams and manage production smoothly. It gives you a clear understanding of how to guide a group, solve problems, and make decisions. You will learn how to deal with people, build teamwork, and handle tough situations in a smart way. This course shows how to lay the groundwork for successful team management. It covers key models like Tuckman and Jensen’s team development stages and teaches you how to reach group decisions, handle group conflict, and apply helpful techniques to keep things running well. Course Curriculum ✓ Module One: Understanding Facilitation ✓ Module Two: Process vs. Content ✓ Module Three: Laying the Groundwork ✓ Module Four: Tuckman and Jensen’s Model of Team Development ✓ Module Five: Building Consensus ✓ Module Six: Reaching a Decision Point ✓ Module Seven: Dealing with Difficult People ✓ Module Eight: Addressing Group Dysfunction ✓ Module Nine: About Intervention ✓ Homemade Pet Food – Why it is so beneficial Module Ten: Intervention Techniques Learning Outcomes Understand what facilitation means in a team setting. Learn the difference between process and content. Know how to prepare for successful team meetings. Use the Tuckman and Jensen model to understand team growth. Build agreement and encourage group support. Guide your team to make clear decisions. Handle difficult people in a fair and firm way. Spot signs of group issues and manage them. Learn when and how to step in as a manager. Use simple intervention tools to improve teamwork. Who is this course for? This course is for anyone who manages people or leads teams. It’s great for current or future production managers, team leaders, or supervisors in any industry. If you want to boost your leadership and group management skills, this course is for you. Eligibility Requirements You don’t need any formal training to take this course. Anyone with a basic interest in leadership or production can join. A little experience with team settings may help, but it’s not required. Career Path After completing this course, you can explore roles in production, manufacturing, operations, and team leadership. It supports job growth in industries like retail, construction, logistics, or engineering. This course builds the skills you need to lead, manage teams, and move into higher roles. (Learn more about this online course)

Being in charge of people is no easy task—especially when you’re dealing with different personalities, office politics, awkward meetings, and the mystery of who keeps stealing your lunch from the fridge. This HR & Leadership Management Course is designed to help you face those challenges with clarity, confidence, and a good strategy. Whether you're leading a team or stepping into a human resources role, this course walks you through how to manage people, solve problems, and keep the workplace running smoother than the office kettle. From handling difficult conversations to guiding team performance, this course offers insight into how successful leaders think, speak, and act. You'll learn how HR shapes hiring, policies, and team culture, while leadership shows up in decision-making, motivation, and setting the tone for others to follow. Whether you're managing two people or two hundred, this HR & Leadership Management Course gives you a clear path to stronger communication, better decisions, and fewer “we need to talk” emails. It’s all online, self-paced, and fits around your schedule—no awkward role-plays or forced group tasks, just solid knowledge delivered in a simple, straightforward way. This bundle includes the following courses: Course 01: HR (Human Resources) Course 02: Leadership and Management Key Features Accredited by CPD Instant e-certificate Fully online, interactive HR & Leadership Management course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this HR & Leadership Management course to excel! How You will be Benefited from HR & Leadership Management Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this HR & Leadership Management bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this HR & Leadership Management bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This HR & Leadership Management bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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