848 Meetings courses in Cardiff delivered On Demand

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

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Test d’Evaluation de Français (TEF) or Test de Connaissance du Français (TCF) Preparation Course (8 Hours – One-to-One Coaching)

SCRUM is an Agile framework for managing work or for finishing complex projects with an emphasis on software development. The knowledge of SCRUM will be a great plus point for your career as it is one of the practical approaches for managing any project efficiently. With the understanding of the Scrum Complete Video Training course, you will able to master the complete framework of SCRUM. SCRUM framework is very lightweight, simple to understand but difficult to master. For better understanding, the bundled course is divided into two parts - one is SCRUM immersion, and another one is SCRUM Developer video training. SCRUM immersion will provide the basic knowledge of the framework and its three roles, four artefacts, five meeting procedures, and the proper ways of implementing SCRUM. ON the other hand, SCRUM Developer deals with the preparation, planning and estimation of a project. It will help you to initiate a project and create a vision. In short, the Scrum Complete Video Training course is a complete guide for SCRUM approach and helps you to start, plan, initiate and evaluate a project. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Scrum Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01: SCRUM Immersion Overview Overview FREE 00:01:00 A History Lesson 00:37:00 Methodologies 00:22:00 Beginning of Agile 00:20:00 Scrum Basics Scrum Basics 00:27:00 Scrum = 3 Roles + 4 Artifacts + 5 Meetings 00:25:00 Sprint Planning 00:17:00 Key Scrum Artifacts Key Scrum Artifacts 00:09:00 WBS 00:18:00 Making Scrum Practical 00:28:00 User Stories User Stories 00:07:00 Use Cases vs. User Stories 00:13:00 Implementing Scrum Implementing Scrum 00:24:00 Scrum and Burn Charts 00:11:00 Should You Use Scrum 00:10:00 Module 02: Scrum Developer Introduction Introduction FREE 00:12:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Course Summary 00:02:00 Initiating a Project Initiating a Project 00:03:00 Creating the Project Vision 00:09:00 Identifying the Scrum Master 00:03:00 Forming the Scrum Team 00:06:00 Developing Epics 00:06:00 Creating the Prioritized Product Backlog 00:12:00 Release Planning 00:06:00 Course Summary 00:02:00 Planning & Estimating a Project Planning & Estimating a Project 00:03:00 Creating User Stories 00:05:00 Approve, Estimate & Commit User Stories 00:07:00 Create Tasks 00:06:00 Estimating Tasks 00:04:00 Creating the Sprint Backlog 00:07:00 Course Summary 00:02:00 Implementing a Project Implementing a Project 00:01:00 Creating Deliverables 00:06:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog 00:04:00 Course Summary 00:02:00 Sprint Review and Retrospect Sprint Review and Retrospect 00:02:00 Convene a Scrum of Scrums 00:05:00 Demonstrating & Validating Sprint 00:06:00 Retrospect Sprint 00:09:00 Course Summary 00:02:00 Release Release 00:02:00 Ship Deliverables 00:07:00 Retrospect Project 00:03:00 Course Summary 00:04:00 Module 03: Scrum Master Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Scrum Aspects Scrum Aspects 00:02:00 Roles and Organization in Scrum 00:15:00 Business Justification 00:18:00 Quality 00:06:00 Change 00:08:00 Risk 00:13:00 Scrum Aspects Summary 00:02:00 Meetings in Scrum Meetings in Scrum Summary 00:03:00 Project Vision Meeting 00:09:00 User Group Meetings 00:10:00 Sprint Planning Meeting 00:23:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog Meeting 00:03:00 Sprint Review Meeting 00:05:00 Retrospect Sprint Meeting 00:13:00 Release Planning Meeting 00:08:00 Meetings in Scrum Summary 00:03:00 Facilitating Projects in Scrum Summary 00:04:00 Facilitating Projects in Scrum Scrum Artifacts 00:16:00 Creating Deliverables 00:07:00 Convening a Scrum of Scrums 00:09:00 Facilitating Projects in Scrum Summary 00:04:00 Module 04: Scrum Product Owner Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00 Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ask yourself, how many times do you carry work over to the next day, or take work home? By doing things in a different order, planning effectively and become more efficient in dealing with daily tasks you can reduce stress and free up time for personal development and 'breathing space'. If you want Master Daily Planning and give yourself space to breathe and develop, join this Daily Planning: Strategies For Ultimate Success to get a flying through your day. Through the course, you will understand the importance and benefits of daily planning, how to tackle your time pirates. You will be able to undertake a gap analysis between current and desired planning state, You will learn strategies for dealing with meetings, how to deal with telephones, interruptions, and paper, understand the role of the to-do list, and more. Become more effective and efficient, do more in less time, reduce stress, free up time for development and be a super planner. What you'll learn understand the importance and benefits of daily planning download and use a 2-week challenge template undertake a gap analysis between current and desired planning state identify your time pirates understand how to tackle your time pirates appreciate why you put things off and the result learn strategies for dealing with meetings know how to deal with telephones, interruptions and paper learn the skills to achieve a 'zero inbox' understand the role of the to-do list choose how to tackle tasks when your time is the most 'valuable' know how to say 'no' and 'yes' undertake a critical reflective learning exercise Requirements you will need some way of writing down your observations/answers e.g. notebook or electronic device Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? FREE 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 Step by Step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in....or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Course Certification

Microsoft Teams Microsoft Teams is a cooperation instrument intended to unite individuals, correspondence and substance in a solitary interface. This course is focused on any individual who needs to make and work with the Microsoft Teams application. You might be a Microsoft Team proprietor needed to make and deal with a Teams territory for partners, or somebody who will utilize Teams to work with associates What you Will Learn: Explore around the Microsoft Teams App Make a Microsoft Team Add and Manage Owners and Members Make Channels Set Team and Channel Options Utilize the Conversation Tools Organize Teams Meetings Add Content utilizing Apps

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Course Overview The Business Communication Skills course focuses on facilitation in business, and why it is important in meetings. You will learn how to use a wide range of facilitation tools, which can be applied in business meetings and stakeholder analysis, strengthening your leadership and relationship-building skills.  Through this course, you will learn how to build rapport and plan a meeting agenda to ensure productive business meetings where desired outcomes are met. You will also enhance your problem-solving and management skills, to deal with stakeholders, clients and colleagues effectively. By the end of this training, you will have learnt the tools and techniques to enhance your own facilitation style, equipped with the skills and knowledge needed to facilitate productive discussion, support meeting participants, and form successful working relationships. This best selling Business Communication Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Business Communication Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Business Communication Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Business Communication Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Business Communication Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Business Communication Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Business Communication Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Since 2020, Zoom has become the leading platform for web conferences, with an average of 300 million meeting participants each day.  In this course, you will learn how to master this meeting platform to host and participate in meetings, webinars and conferences. This course will take you through every step, from how to set up your account, to security best practices. You will also learn how to live stream and schedule your Zoom meetings. This step-by-step training course is open to anyone who wants to learn how to use Zoom and its tools effectively for increased meeting productivity. By the end of this course, you will have full proficiency and will be able to make the most of Zoom's in-meeting features. This best selling Using Zoom has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Using Zoom is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Using Zoom is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Using Zoom is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Using Zoom, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Using Zoom will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Using Zoom to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Getting Started The CMI Level 3 Certificate in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. The CMI Level 3 Certificate is a shorter course than the Diploma, providing you with complete professionalism to become an efficient junior manager or supervisor. This CMI Level 3 Certificate in Principles of Management and Leadership course will provide you with the key skills and competencies required to be a manager in an organisation. You'll develop various management and supervisory techniques, enabling you to manage workplace problems with maximum competence. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard. For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate etc.) Progression to other qualifications at the next level (e.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Certificate in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Upon completing the Certificate course in Principles of Management and Leadership, you will be awarded Foundation Chartered Manager Status. Once you complete this course, you can progress to further learning within the suite of Level 3 Qualifications in Principles of Management and Leadership - i.e. achieving a Certificate and topping up to a Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Certificate in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination of units to a minimum of 130 TUT hours, 13 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT2- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT3- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT4- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT5- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT6- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT7- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT8- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT9- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. UNIT10- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT11- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.