136 Mediation courses delivered Online

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Polarization, or the “polarized mind,” is a fixation on one view, causing widespread destructiveness. It needs presence and love to address. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Polarisation - between Prof. Ernesto Spinelli and Prof. Kirk Schneider “I view polarization or that which I call the “polarized mind” as the fixation on a single point of view to the utter exclusion of competing points of view, and I see it as a core dimension of human destructiveness both individually and collectively. Arguably, polarization or the polarized mind is responsible for more devaluation and abuse than any other general psychological dimension, and it crosses cultures, parties, disciplines and so-called diagnosed and undiagnosed populations. In fact it is the undiagnosed populations—polarized cultural, political, and religious leaders and their followers–who have arguably caused the most human destructiveness by far, over those whom we conventionally termed the diagnosed The polarized mind may be partly dispositional but appears to be largely fear-driven and requires abiding presence and love to address it. We are in a race against time to avail people to these “nutrients.” Prof. Kirk Schneider. Prof. Kirk J. Schneider, Ph.D. is a leading spokesperson for contemporary existential-humanistic and existential-integrative psychology. Dr Schneider was a 2022 Candidate for President of the American Psychological Association (APA), a co-founder and current president of the Existential-Humanistic Institute (an award-winning psychotherapy training center), and a two-term Member of the Council of Representatives of the APA. He is also past president (2015-2016) of the Society for Humanistic Psychology (Division 32) of the APA, recent past editor of the Journal of Humanistic Psychology (2005-2012), a founder and frequent presenter/facilitator of the bridge-building dialogue approach the Experiential Democracy Dialogue and a trained moderator for the conflict mediation group Braver Angels. Dr Schneider is also an adjunct faculty member at Saybrook University and Teachers College, Columbia University and an Honorary Member of the Society for Existential Analysis of the UK and the East European Association for Existential Therapy. He received the Rollo May Award for “outstanding and independent contributions” to the field of humanistic psychology from the Society for Humanistic Psychology, APA and is a Fellow of seven Divisions of the APA (5, 9, 32, 42, 12, 29, and 24). His work on existential-integrative psychotherapy has been featured in a special issue of the Journal of Psychotherapy Integration (March 2016), as well as The Wiley World Handbook of Existential Therapy and the APA’s forthcoming Handbook of Psychotherapy. Dr Schneider has published over 200 articles, interviews and chapters and has authored or edited 14 books including The Paradoxical Self, Horror and the Holy, Rediscovery of Awe, Awakening to Awe, The Spirituality of Awe, The Polarized Mind, The Handbook of Humanistic Psychology, Existential-Humanistic therapy, Existential-Integrative Psychotherapy, The Wiley World Handbook of Existential Therapy, The Depolarizing of America: A Guidebook for Social Healing and his latest volume (February, 2023) Life-Enhancing Anxiety: Key to a Sane World. Dr. Schneider’s work has been featured in Scientific American, the New York Times, USA Today, The Guardian, Vanity Fair, Forbes Health, Psychology Today, BBC World News and many other health and psychology outlets. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 12 April from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

In line with OFSTED expectations make sure NQTs are up to speed on effective behaviour management and relationship building in the classroom. Course Category Behaviour and Relationships Meeting emotional needs Inclusion Description This is our lead workshop/training day on behaviour and relationship work aimed at NQTs. Recent OFSTED changes make Behaviour and Classroom management of NQTs a particular focus for inspections. Are your NQTs teaching the behaviours children need to succeed? Can they articulate these behaviours? This training provides a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For? Primary and secondary NQTs Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? – What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging Getting the best from the most challenging Circle of Courage Belonging Achievement Generosity Independence Active listeningV Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions Circles of friends:Peer supportCounselling and mediationTeam Problem Solving Solution Circles:A 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

From this extensive course, you will learn effective strategies and communication techniques to address and resolve conflicts in various settings. You will grow your skills in active listening, negotiation and mediation to maintain harmonious relationships. This Course At A Glance Accredited by CPD UK Get a profound understanding of what is conflict Learn how to resolve conflict Know how to deal with conflict in a team Develop the conflict management skills Understand the psychological aspects of conflicts Know how to read someone's body language Recognise the values and beliefs associated with the conflict Learn to compare values so as to resolve conflict Conflict Management Course Overview Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Conflict Management Course course will set you up with a solid foundation to become a confident organisational manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of Conflict Management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in conflict management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Preparing for Your Conversation Welcome Preparing Your Problem Statement Getting Into the Right State Delivering your conversation Asking Your Critical Question Listening to the Other Person Listening to the Other Person Agreeing on next steps Finishing the Conversation Bonus Section: Examples Bonus Video - Breaking Up With Your Partner Bonus Video - Separation Discussion at Work Bonus Video - Discussion With Your Flatmate Bonus Videos How To Detect a When a Conversation Turns Crucial. Providing Feedback Successfully Assessment Assessment - Conflict Management Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description Learn Yoga and start practising yoga with the video course entitled Yoga Training Diploma. Yoga helps you to improve your physical, mental, and spiritual condition. The course covers the powerful Pranashama Yoga techniques, sequences along with the concepts and techniques of Chakra balancing, meditation, nutrition, Acro or partner Yoga and Thai massage healing. The course is helpful for both Yoga trainers and individuals who want to learn Yoga. Apart from the Yoga exercise, the course also presents the recipes of Yoga Detox diet, juicing, and making smoothies. You will also know some of the short yoga practices and specific poses such as Donkey kicks, mermaid pose, vibrator technique, yoga abs and more. Finally, the course includes some training manuals and ebooks that can work as your guide for a long time. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Yoga Training Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Yoga Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Pranashama Philosophy Pranashama Philosophy FREE 00:48:00 Guided Meditations Meditation for Beginners FREE 00:06:00 Chakra Balancing Meditation 00:09:00 Guided Mediation Love and Yoga Nidra 00:12:00 Empowering Relaxation Guided Meditation 00:20:00 The Prasha Method System of Healing Yoga to Get Grounded 00:19:00 Grounding Yoga 00:55:00 Qi Yoga Flow to Balance Emotions 00:13:00 Fire Practice to Transform & Tone 01:21:00 Journey into the Heart - Upper Back & Shoulders 00:53:00 Yoga Inversions Series 00:34:00 Yoga Inversion Series 2 00:09:00 Yoga Inversion Headstands 00:17:00 Mantra Vinyasa Yoga 00:50:00 Mantra Vinyasa Florida 00:50:00 Eyes Closed Vinyasa 6th Chakra Practice 00:13:00 Mantra Vinyasa Workshop: Part 1 00:12:00 Mantra Vinyasa Workshop: Part 2 00:12:00 Mantra Vinyasa: Part 3 00:04:00 Heart Chakra Practice: Part 1 00:13:00 Heart Chakra Practice: Part 2 00:13:00 Heart Chakra Practice: Part 3 00:13:00 Heart Chakra Practice: Part 4 00:13:00 Heart Chakra Practice: Part 5 00:01:00 Heart Chakra Practice: Part 6 00:12:00 Detox Yoga 00:33:00 Yoga Detox Diet, Juicing & Smoothie Recipe Videos Energy Diet Seminar 00:39:00 Red Smoothie Recipe 00:03:00 Detox Green Juice 00:06:00 Chocolate Chai Spice Smoothie Recipe 00:10:00 Cabbage Wraps Recipe 00:18:00 Partner / Acro Yoga Workshops Thai Yoga Massage - Partner Healing & Love 00:32:00 Acro Yoga Double Wheel Pose 00:01:00 Acro Partner Yoga Triple Plank 00:01:00 Pranashama Yoga Full Classes Transform Your Life with Yoga DVD - full length 01:04:00 Pranashama Yoga Flow - All Levels 00:55:00 30 Minute Core Strengthening and Spinal Balancing Sequence 00:31:00 Adjustments, Anatomy and Alignment Workshops Anatomy & Alignment Staff Pose 00:07:00 Yoga for Back Pain Special Needs Yoga Workshop 00:10:00 Anatomy & Alignment Workshop Fish 00:06:00 Anatomy and Alignment Poses for Very Tight Hips 00:20:00 Adjustments Workshop: tight or injured shoulders 00:17:00 Adjustments Workshop: Sun Salutation Series 00:25:00 Adjustments Workshop: Knee Injury or Pain 00:11:00 Adjustments Workshop: Back Pain or Injury 00:10:00 Adjustments Workshop: Shoulder Pain or Injury 00:10:00 Adjustments Workshop: Legs 00:07:00 Adjustments Workshop: Lower Back 00:05:00 45 minute Workshop Yoga for Lower Back and Sciatica Pain Relief 00:45:00 Short Yoga Tutorials and Specifics Poses Running Man Yoga Tutorial 00:04:00 Donkey Kicks Yoga Tutorial 00:04:00 Wild Thing - How to 00:04:00 Yoga Abs 00:04:00 Mermaid Pose Yoga Tutorial 00:08:00 Vibrator Technique - How to 00:05:00 E-book E-book: Green Smoothie Cleanse 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Give a compliment to your career and take it to the next level. This Cross-Cultural Awareness Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Cross-Cultural Awareness Training will help you keep ahead of the pack. The Cross-Cultural Awareness Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Cross-Cultural Awareness Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Cross-Cultural Awareness Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Cross-Cultural Awareness Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: Course 01: Cross-Cultural Awareness Training Course 02: Working Effectively Across Cultures Course 03: Equality and Diversity Course 04: Assertiveness and Self Confidence Development Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Resilience Masterclass Course 08: Customer Relationship Management Course 09: Public Speaking and Presentation Skill Course Course 10: Workplace Confidentiality Course 11: Sexual Harassment Awareness Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Cross-Cultural Awareness Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 02: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 03: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 10: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 11: Sexual Harassment Awareness Training Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Prevent Sexual Harassment at Work Module 06: Policies and Procedures Module 07: How to Deal with Sexual Harassment in the Workplace? Module 08: Mediation and the Aftermath CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cross-Cultural Awareness Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Strategize and Manage your Workplace with ease Workplace management covers all facilities, assets, services, technologies and processes that enhance the ability of workers to collaborate, innovate, work as a team, and learn. Get to learn about workplace management from this helpful course. With enhanced workplace management, organisations aim to achieve greater efficiency, better productivity, as well as financial benefits. Workplace management exceeds the scope of traditional facility management functions as it aims to increase workforce productivity and collaboration. Not as a support function, but as a strategic instrument to support business goals and provide measurable value. Whether it's the management of a single desk or the management of complex real estate portfolios spread-out around the globe, workplace management encompasses all the processes to make your workplaces work. To attain the best state in a workplace, you need to learn how to manage civility, harassment, and violence. Learn these values through this course which will help in the overall operation of the business. Course Highlights Certified Diploma in Workplace Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Workplace Management into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Workplace Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Workplace Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Civility Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started FREE 01:00:00 Module Two - The Background FREE 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Final Exam

Anti-Social Behaviour (ASB) Awareness Course provides a thorough understanding of ASB types, family influences, and prevention strategies. Suitable for HR professionals, managers, social workers, and concerned individuals, it offers CPD certification and accessible learning materials.