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3381 Media courses delivered Online

Search Engine Optimisation - Training Course

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Search Engine Optimisation - Training Course
Delivered Online On Demand
£12

Communication Skills Certificate

4.3(43)

By John Academy

Lacking with communication skills? Having difficulties in communication? Learn how to communicate effectively in this Communications Skills Certificate Course. Description: Each of us has a different personality, and these personalities also have different strengths and weaknesses. To be able to communicate well is an important skill since it will help you to know how to deal with different personalities easier.If you can't communicate well, whatever you want to do or your intentions, it will be very difficult to achieve because not everyone automatically knows and understand the real message. It takes a lot of time and practice to become an effective communicator and this course is going to help you to become an efficient communicator.  There are specific strategies and techniques that may help you enhance your communication skills and these will tell you where you are lacking. In this course, you will surely get people to 'snap to' with the correct communication and ways to do it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about effective communication skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Skils Certificate is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Sales Manager Business Development Manager Communication Department Head Group Account Director Marketing Manager Public Relations Officer Social Media Specialist Strategist. Chapter 1 Communication Basics 00:15:00 Chapter 2 Types Of Communication 00:30:00 Chapter 3 Types Of Personalities 01:00:00 Chapter 4 Body Language Basics 00:30:00 Chapter 5 Improving Skills 00:30:00 Chapter 6 Final Hints 00:30:00 Mock Exam Mock Exam- Communication Skills Certificate 00:20:00 Final Exam Final Exam- Communication Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Skills Certificate
Delivered Online On Demand3 hours 55 minutes
£18

Introduction to Game Design

4.3(43)

By John Academy

Description Perfect for beginners who want to pursue a career in the video games industry, this Introduction to Game Design Course covers the primary skills and opportunities in gaming development. You will explore game design and game design concepts: familiarising with essential tools, paper and digital game prototyping, design iteration, and user testing.  Learn how to make computer games with no coding skills. Understand how to analyse the mechanics of paper and digital games, how they affect gameplay and player experiences. You'll also be able to design, develop, and test paper and digital prototype games using an iterative design process and incorporating user feedback. By the end of this game design course, you will have a solid knowledge of the game design process and will have created a 2D computer game that can be played on a desktop computer and mobile device.  Are you interested in a career in creative media? Enrol in this game production course today and take steps to become a fully qualified game developer. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Introduction to Game Design is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Introduction to Game Design is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Game Structure Introduction FREE 00:01:00 What Is A Game 00:06:00 Game Types 00:06:00 Game Loops 00:06:00 Game Arcs 00:04:00 Game Industry Game Roles - Part 1 00:07:00 Game Roles - Part 2 00:07:00 Game Industry 00:06:00 Game Purposes 00:05:00 Game Layers Game Layers - How to separate elements 00:06:00 Tutorials - How to teach the player 00:06:00 Licensing - How to get free assets 00:06:00 Development Game Design Document and Game Design Canvas 00:06:00 Crowdfunding 00:05:00 Publishing 00:04:00 Top 10 Game Designer Mistakes 00:06:00 Thank You And Congratulations 00:01:00 Resources Resources - Introduction to Game Design 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Introduction to Game Design
Delivered Online On Demand1 hour 28 minutes
£18

Video Creation Secrets

4.3(43)

By John Academy

Description: Do you ever notice things like audio levels, camera angle and focus, attention to detail, or production value while watching a video or a movie? If yes, then you will definitely want to became a part of out video production and editing program. This course is designed specifically for individuals with no previous experience as it begin by equipping students with basic skills in video production and editing. Students gain the skills required for camera operation, lighting a film and recording sound. They will also be given the opportunity to shoot a short video and finally edit and complete their collaborative project. Who is the course for? Existing journalism Media students Practitioners who seek to gain a better understanding of the digital and production elements related to their role Amateurs who wish to improve and polish their skills in the fields of digital video production and post-production Anyone interested in set-up Non-Linear Video Editing Studio at home with own Computer Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Video Creation Secrets course is a useful qualification to possess, and would be beneficial for the following careers: Video Editor with any TV Channel and Production House Freelance Video Editor Sound Recordist Can set-up Non-Linear Video Editing Studio at home with own Computer. Video Creation Secrets Introduction 00:30:00 The Tools That You Must Need 01:00:00 How to Choose the Right Web Cam? 00:30:00 Creating and Editing Software for a Video Product 00:30:00 Plan! Before You Commence Shooting Your Video Product 01:00:00 How to Edit Your Video Product 01:00:00 How to Create a Video Tutorial for Your Customers 01:00:00 How to Include the Finished Video Product on Your Website 01:00:00 A Video Product Can Help Boosting Traffic and Sales to Your Website 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Video Creation Secrets 00:20:00 Final Exam Final Exam- Video Creation Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Video Creation Secrets
Delivered Online On Demand7 hours 55 minutes
£18

Sell Online Courses with Thinkific

By iStudy UK

Master the techniques of creating and selling course with Thinkific by enrolling the Sell Online Courses with Thinkific course. Thinkific is the all-in-one platform that empowers experts, trainers, and companies to quickly create and deliver a stunning course. The online course works as your complete guide to convert your courses into a full-time business. Selling online course has reached its popularity as modern people are very busy and hardly find time for going to the schools for learning their desired skill. Therefore, the rise of the online course is blooming. The course teaches you how to create and sell your courses using Thinikfic. The course starts from the beginning covering how to create a self-hosted Website with WordPress, how to choose and use the right theme for your site. Then the course shows you the procedures for creating host video courses with Thinkific. By the end of the course, you will gain a strong command over the creating and selling of the online course using Thinkific. What Will I Learn? build your own online course site with Teachable or Thinkific write email sequences that make sales create a sales funnel that gets more people onto your email list drive more traffic to your website, funnel, and email sequences Requirements Students should sign up for either Thinkific or Teachable to be able to follow along with the course content (the free plan is fine). Students should have a website with an email marketing tool like ConvertKit, AWeber, or Mailchimp to create email sequences. Students should create a website, YouTube channel, and social media channels for your brand. Who is the target audience? Udemy instructors Anyone with an online course that wants to increase their revenue from that course Anyone who wants to create online courses and host them on your own site Section 01 - Let's Build a Business Teaching Introduction to Self-Hosting Courses FREE 00:04:00 Basics of Self-Hosting Courses 00:03:00 How to Start a WordPress.org Blog 00:03:00 How to Purchase a WordPress.org Theme 00:05:00 Skillhance Blog with OptimizePress 00:04:00 How to Create a WordPress Blog using OptimizePress 00:05:00 How to Download, Install, and Activate WordPress Plugins 00:02:00 How to Configure WordPress Settings 00:05:00 Section 02 - Building a Wordpress Website Designing a Homepage with OptimizePress 00:04:00 Resources Page with OptimizePress 00:04:00 About Page Setup 00:02:00 Review Page Setup 00:01:00 Coaching Page with OptimizePress 00:07:00 Publishing Blog Posts with WordPress 00:06:00 Publishing Pages with OptimizePress 00:08:00 OptimizePress Page Builder 00:03:00 Sumome Plugin - Smart Bar and Sharing 00:05:00 Backup WordPress 00:02:00 Section 03 - Host Video Courses with Thinkific Hosting Courses with Thinkific 00:02:00 Building a Course Bundle 00:03:00 Setup a Course Membership 00:03:00 Building a Premium Monthly Membership 00:01:00 Hosting a Podcast 00:01:00 Hosting a Lead Magnet 00:01:00 Setup a Course using Thinkific 00:09:00 Thinkific Site Settings 00:05:00 Setup Course Categories with Thinkific 00:02:00 Thinkific Sales Widgets 00:03:00 Thinkific Help Center 00:02:00 Thinkific Plans 00:02:00 Course Certification

Sell Online Courses with Thinkific
Delivered Online On Demand1 hour 47 minutes
£25

Digital Marketing Complete Training Online - Mega Bundle

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Digital Marketing Complete Training Online - Mega Bundle Are you interested to begin your xero accounting, finance and payroll management career or want to gain more advanced skills in xero accounting, finance and payroll management? Then this xero accounting, finance and payroll management course will help you get one step closer to your professional aspirations and develop your skills and knowledge in xero accounting, finance and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective xero accounting, finance and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the xero accounting, finance and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in xero accounting, finance and payroll management. Managerial Skills For Managers Small Business Fundamentals Crash Course Mini MBA - Foundations of Business Strategy Consulting Entrepreneur Mindset Masterclass Situational Leadership Training Project Management Training Team Building Masterclass Complete Online Marketing & Advertising Course Outstanding Customer Service - The Ultimate Guide! 2 Personal / Business Networking Skills For Maximum Success! 2 Six Sigma - Business and Manufacturing Process Improvement Risk Management in Projects, Programs and Portfolios Supply Chain Management Data Analysis For Professionals Gain xero accounting, finance and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in xero accounting, finance and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident xero accountant, financial analyst and payroll manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for xero accounting, finance and payroll management professionals who are aspiring to specialise in xero accounting, finance and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive digital marketing complete training online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This digital marketing complete training online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This digital marketing complete training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This digital marketing complete training online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Digital Marketing Google Ads Masterclass Search Engine Optimization Training Advanced SEO Training Master In SEO Keyword Research Instagram Marketing Course Affiliate Marketing Social Media Influencer Digital Advertising and Marketing 101: The Complete Guide Digital Advertising and Marketing 201: Top Topic & Trends Digital Advertising and Marketing 301: Professional Course Digital Marketing Email Marketing Masterclass Master In Landing Page Design Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Digital Marketing Complete Training Online - Mega Bundle
Delivered Online On Demand
£98

Content Creation & Content Marketing

4.8(9)

By Skill Up

Unlock your creativity with our Content Creation & Content Marketing course. Master storytelling, SEO writing, social media strategies, and audience engagement.

Content Creation & Content Marketing
Delivered Online On Demand3 hours 59 minutes
£25

Starting a Business: Principles and Practice in the UK

By Compete High

Course Overview: Starting a Business: Principles and Practice in the UK In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom.   Module 1: The Basics of Starting a Business in the UK Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency. Module 2: Running a Business in the UK Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape. Module 3: Market Analysis Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry. Module 4: Networking and Creating a Client Base Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience. Module 5: Sales and Marketing Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market.   Conclusion 'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business. Course Curriculum Module 1 The Basics of Starting a Business in the UK The Basics of Starting a Business in the UK 00:00 Module 2 Running a Business in the UK Running a Business in the UK 00:00 Module 3 Market Analysis Market Analysis 00:00 Module 4 Networking and Creating a Client Base Networking and Creating a Client Base 00:00 Module 5 Sales and Marketing Sales and Marketing 00:00

Starting a Business: Principles and Practice in the UK
Delivered Online On Demand5 hours
£25

Customer Service Level 2

By Compete High

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Customer Service Level 2
Delivered Online On Demand5 hours
£25

Become Clear, Concise and Confident

4.5(3)

By Studyhub UK

Delve into the essence of effective communication with the course 'Become Clear, Concise, and Confident.' In today's bustling world, the ability to express oneself succinctly is paramount. Through this programme, participants will unravel the quandary of verbosity and learn to craft messages that are both sharp and impactful. Additionally, nonverbal cues are vital in any communication process; hence, mastering confident nonverbal gestures can be a game-changer in professional environments. Learning Outcomes Understand the pitfalls of prolonged explanations and the advantages of brevity. Construct concise messages and sentences that retain their intended meaning. Articulate points with clarity to enhance understanding. Employ pauses judiciously to add weight to spoken words. Recognise and eliminate verbal fillers to maintain fluid communication. Why buy this Become Clear, Concise, and Confident course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Become Clear, Concise and Confident there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Become Clear, Concise, and Confident course for? Individuals aiming to improve their spoken communication skills. Professionals seeking to make a strong impact in meetings and presentations. Public speakers aspiring to refine their delivery techniques. Leaders wanting to convey their vision with precision. Anyone keen on mastering nonverbal cues to enhance their message. Prerequisites This Become Clear, Concise and Confident does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Become Clear, Concise and Confident was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Communication Specialist: £25,000 - £40,000 Public Relations Officer: £24,000 - £50,000 Corporate Trainer: £30,000 - £55,000 Public Speaker: £35,000 - £70,000 Media Presenter: £28,000 - £60,000 Executive Coach: £40,000 - £75,000 Course Curriculum Section 01: Introduction Introduction 00:01:00 Section 02: Skill Building The Problem: Long-windedness 00:08:00 Concise Messages 00:09:00 Concise Sentences 00:09:00 Clear Points 00:08:00 Confident Pauses 00:05:00 Avoiding Fillers 00:06:00 Confident Nonverbal Communication 00:05:00 Section 03: Next Steps Next Steps 00:01:00 Assignment Assignment - Become Clear, Concise, and Confident 00:00:00

Become Clear, Concise and Confident
Delivered Online On Demand52 minutes
£10.99