ð Unlock a Tranquil Tomorrow with Our Anger Management & Conflict Resolution Program! ð Are anger and conflicts causing turbulence in your life? Do you wish for a calmer, more harmonious existence? Look no further! Introducing our transformative online course: the 'Anger Management & Conflict Resolution Program.' ð Why Choose Our Program? â Expert Guidance: Developed by seasoned psychologists and conflict resolution specialists, our program offers unparalleled insights into understanding and managing anger. â Holistic Approach: We believe in addressing the root causes of anger and conflicts. Our holistic curriculum combines psychological strategies, practical exercises, and real-life scenarios to provide a comprehensive learning experience. â Self-Paced Learning: Life is busy, and we get it! Enjoy the flexibility of learning at your own pace, anytime, anywhere. Our modular structure ensures that you can seamlessly integrate the program into your daily routine. â Proven Techniques: Learn practical and proven techniques to defuse anger, enhance emotional intelligence, and resolve conflicts effectively. Our step-by-step guide empowers you with skills that last a lifetime. â Community Support: Connect with a supportive community of learners on our exclusive platform. Share experiences, gain insights, and celebrate victories together on your journey to emotional well-being. ð What You'll Learn: Understanding Anger: Explore the roots and triggers of anger, gaining deep insights into your emotional responses. Effective Communication: Master the art of clear and empathetic communication to prevent and resolve conflicts in personal and professional relationships. Coping Strategies: Acquire practical tools and techniques to manage stress, frustration, and anger, promoting a more serene state of mind. Conflict Resolution Skills: Develop the ability to navigate disagreements constructively, fostering healthier relationships and a more peaceful environment. Emotional Intelligence: Enhance your emotional intelligence, leading to improved self-awareness, better decision-making, and enhanced interpersonal connections. ð Enroll Now and Enjoy Exclusive Benefits: ð¥ Early-Bird Special: The first 100 enrollees receive a limited-time discount! Seize the opportunity to invest in your emotional well-being. ð¡ Bonus Resources: Gain access to additional resources, including worksheets, guided meditations, and expert interviews, to enrich your learning experience. ð¤ Lifetime Access: Once enrolled, enjoy lifetime access to the course material and any future updates. Your journey to emotional mastery is a lifelong commitment, and we're here to support you every step of the way. Don't let anger and conflicts dictate your life. Embrace a harmonious future with our 'Anger Management & Conflict Resolution Program.' Enroll now and embark on a transformative journey towards a more peaceful and fulfilling existence! Course Curriculum
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ITIL® 4 Specialist: Drive Stakeholder Value: Virtual In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
ð Unlock Your Inner Strength and Navigate Life's Challenges with Confidence! ð Introducing 'Mastering Emotional Resilience: Navigating Life's Crucial Moments' - the transformative online course designed to empower you in facing life's toughest situations with grace and resilience. ð Take charge of your emotional well-being and join this comprehensive journey, divided into strategic modules: ð¯ Module 01: Introduction Set the foundation for your emotional resilience journey. Discover the importance of emotional strength and prepare to harness its power. ð§ Module 02: What Is Emotional Intelligence Dive deep into the core of emotional intelligence. Understand its nuances and how it influences your responses to life's challenges. ð Module 03: The Four Domains of Emotional Intelligence Explore the comprehensive landscape of emotional intelligence, breaking it down into easily navigable segments for practical implementation. ï¸ Module 04: Moments of Danger Learn to identify and effectively manage moments of heightened emotional intensity. Develop strategies to remain centered and composed in challenging situations. ð¬ Module 05: Your Inner Monologue and Body Talk Uncover the secrets of self-talk and body language. Master the art of communicating positively with yourself for enhanced emotional resilience. â¸ï¸ Module 06: It's In The Pause Discover the transformative power of the pause. Explore techniques to create space between your emotions and reactions, enabling thoughtful responses. ð Module 07: Conclusion Wrap up your transformative journey by synthesizing your newfound knowledge and creating an actionable plan for continued emotional resilience. ð What You'll Gain: Tools to navigate life's ups and downs with grace Enhanced self-awareness and self-regulation Strategies to manage stress and emotional triggers effectively Increased confidence in facing challenging situations ð¡ Why Choose This Course? Led by seasoned experts, this course amalgamates cutting-edge research with practical strategies. You'll receive actionable insights and exercises designed to catalyze your growth towards emotional resilience. ð¤ Embrace the power within you to conquer life's pivotal moments! Join 'Mastering Emotional Resilience' today and embark on a transformative journey towards a more resilient, empowered you! Enroll now and unlock the secrets to mastering your emotional resilience! ð⨠Course Curriculum Emotional Intelligence and You The Crucial EQ Moment - It's in the Pause Introduction 00:00 What Is Emotional Intelligence 00:00 The Four Domains of Emotional Intelligence 00:00 Moments of Danger 00:00 Your Inner Monologue and Body Talk 00:00 It-s In The Pause 00:00 Conclusion 00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Step into the world of digital product management and let us guide you on a journey of discovery. With our Digital Product Management bundle, you'll gain access to a wealth of knowledge that will transform the way you approach digital projects. As you explore the courses included in this bundle, you'll find yourself delving deeper into the world of digital marketing, product development, and data analytics. Learn how to create effective marketing strategies, develop products that meet the needs of your audience, and utilise data to make informed decisions. With the first course endorsed by the Quality Licence Scheme, you'll receive a QLS hardcopy certificate for free, which will attest to the quality of your training. And with the rest of the CPD-QS accredited courses, you can be sure that you're receiving training of the highest standard. Take your digital product management skills to the next level and join the ranks of those who have discovered the power of our Digital Product Management bundle. Whether you're a seasoned professional or just starting out, there's something in this bundle for everyone. Don't wait any longer, unlock your potential today. Enrol right now! This Digital Product Management Bundle Package includes: Course 01: Diploma in Digital Product Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Digital Marketing Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Diploma in E-Commerce Management Course 04: Production Manager Course 05: Product Development Training Course 06: Product Management Course 07: Affiliate Marketing Masterclass Course 08: Data Analytics with Tableau Course 09: Business Analytics Course 10: GDPR Training Why Prefer This Digital Product Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Digital Product Management bundle courses, you will be able to learn: Master the art of digital marketing and develop effective marketing strategies Learn how to create successful products and utilise data to make informed decisions Develop skills in affiliate marketing and growth-hacking techniques Gain a comprehensive education in product management and e-commerce management Learn how to utilise Tableau for data analytics and business analytics Develop a deep understanding of GDPR and its impact on businesses Receive a QLS hardcopy certificate and CPD-QS accreditation for each course completed ***Curriculum breakdown of Digital Product Management Skills Training*** Module 01: Basics of Digital Product Management Module 02: Understanding Market and Customers Module 03: Strategy Development Module 04: Roadmap Module 05: Development Methodologies Module 06: Analytics and Metrics Module 07: Marketing Module 08: Legal Aspects How is the Digital Product Management Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to expand their skills and become a leader in the digital product management industry Marketing professionals looking to develop their skills in digital marketing Product development professionals looking to improve their skills in product management and e-commerce management Data analysts looking to improve their skills in data analytics and business analytics Career path This bundle will help you to develop your knowledge and skills to pursue different career paths, such as: Digital Marketing Manager (£25,000 - £70,000) Product Manager (£30,000 - £85,000) E-Commerce Manager (£25,000 - £75,000) Data Analyst (£20,000 - £50,000) Business Analyst (£25,000 - £70,000) GDPR Officer (£25,000 - £60,000) Certificates Diploma in Digital Product Management at QLS Level 5 Hard copy certificate - Included After successfully completing the course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.
Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner I™ training (PSPO) to master the fundamentals of Product Ownership. Learn how to take your understanding of Scrum frameworks and apply it to maximise product value. Course Description The Professional Scrum Product Owner (PSPO) course goes beyond requirement writing and Product Backlog management. It equips Product Owners with a comprehensive understanding of product management needed to drive value from their products. The PSPO course is Scrum.org certified and delivered by our professional Scrum trainers. We combine real world industry experience with a hands-on practical approach, the result of which is a 98% first-time pass rate. Say goodbye to PowerPoint and join our interactive PSPO training course to gain key practical skillsets and learn how how to implement frameworks immediately to deliver tangibel results. Embrace a product-focused mindset over project-oriented thinking. Bridge business strategy to product execution with Scrum. Recognise the Product Owner's role as an Agile Product Manager. Master Scrum Principles and Empiricism. Understand Product Owner responsibilities within the Scrum Team. Align the team with business strategy, product vision, Product Goal, and Sprint Goal. Communicate business strategy, product vision, and Product Goal effectively. Learn techniques for Product Backlog Management, Release Management, and Forecasting. Identify valuable metrics for tracking value creation and successful product delivery. Employ techniques to engage stakeholders, customers, and Scrum Team members effectively. Why Train With Us? Develop and solidify your knowledge of the Scrum Framework and the accountabilities of being a product owner with our immersive two-day online PSPO course through instruction and team-based exercises. Led by experienced industry professionals and supportive Professional Scrum Trainers & Product Owners, we go beyond powerpoint to offer engaging, hands-on learning experiences. From debunking myths to empowering your Scrum Teams with the right practices, we'll be with you every step of the way - from learning to passing the test and implementing it seamlessly into your job context. Who Should Attend This Course? Ideal for students across industries dealing with complex problem-solving, the Professional Scrum Product Owner course targets three key groups: Aspiring Product Owners seeking to start their career in the field. Experienced Product Owners aiming to enhance their understanding and address misconceptions about Scrum and the Product Owner role. Scrum Masters desiring to become effective coaches for Product Owners, gaining valuable insights from the course. Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free practice assessments for certification success Free resource bundle to master Scrum Free exam revision sheets Free access to an exam simulator Free exam coaching sessions for first-time success Free 1:1 coaching to excel at work Our Clients Our Testimonials
Feeling Stuck in Your Career? The Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals,Emotional Intelligence with Leading & Motivationbundle provides an engaging learning experience, helping you learn skills across various disciplines. With The Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. Emotional Intelligence with Leading & Motivationbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Emotional Intelligence with Leading & Motivation - (20 in 1) Course bundle on your job life and career growth! This Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle Comprises the Following CPD Accredited Courses: Course 01: Emotional Intelligence Course 02: Master Emotional Intelligence for Crucial Moments Course 03: Develop Your Emotional Confidence Course 04: Boost Your Confidence and Self-Esteem Course 05: Shape Your Social Confidence Course 06: Enhance Your Spiritual Confidence Course 07: Emotional Intelligence: Become EQ Counsellor Course 08: Foundation in Emotional Intelligence Course 09: Assertiveness and Self Confidence Development Course 10: Daily Motivation Hacks- The 50-minute Motivation Guide Course 11: Motivation - Motivating Yourself & Others Course 12: Essentials of Becoming a Manager and Managing Teams Course 13: Leading and Managing Remote Teama Course 14: Dealing With Difficult People Training Course Course 15: Mental Freedom: Freedom From Pain Course 16: Workplace Performance Management Course 17: Workplace Communication Management Course 18: Team Building Masterclass Course 19: Effective Communication Skills Course 20: Cognitive Behavioural Therapy (CBT) for Eating Disorders What will make you stand out? Upon completion of this online Emotional Intelligence with Leading & Motivation - (20 in 1) Course Bundle, you will gain the following: CPD QS Accredited Proficiency with this Emotional Intelligence with Leading & Motivation Bundle After successfully completing Emotional Intelligence with Leading & Motivation bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Emotional Intelligence with Leading & Motivation Bundle The online test with immediate results You can study and complete Emotional Intelligence with Leading & Motivation bundle at your own pace. Study for Emotional Intelligence with Leading & Motivation bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Emotional Intelligence with Leading & Motivation - (20 in 1) Course bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Emotional Intelligence with Leading & Motivation bundle, a comprehensive, complete collection of 20 courses. Each course in Emotional Intelligence with Leading & Motivation bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Emotional Intelligence with Leading & Motivation bundle offers the flexibility and convenience to learn at your own pace. Make the Emotional Intelligence with Leading & Motivation package your trusted partner in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Emotional Intelligence with Leading & Motivation - (20 in 1) Course is perfect for: Expand your knowledge and skillset for a fulfilling career with Emotional Intelligence with Leading & Motivation bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with Emotional Intelligence with Leading & Motivation bundle. Discover your passion or explore new career options with the diverse learning opportunities in Emotional Intelligence with Leading & Motivation bundle. Learn on your schedule, in the comfort of your home -Emotional Intelligence with Leading & Motivation bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with Emotional Intelligence with Leading & Motivation bundle. Certificates CPD Certificates Digital certificate - Included
Level 7 Diploma In Logistics And Supply Chain Management Pathway To MSc In Logistics And Supply Chain Management Level 7 Diploma in Logistics and Supply Chain Management (QCF) – 6 - 8 Months Credits: 120 Credits The objective of the Level 7 Diploma in Logistics and Supply Chain Management qualification is to broaden learners’ understanding of logistics and supply chain management and is designed for those who wish to prepare for a first professional role and future career in the field. It is also suitable for logistics and supply chain professionals in the early stages of their career looking to enhance their knowledge and skills and move to the next level professionally.This programme is a Pathway programme to MSc in Logistics and Supply Chain Management. Course Details Successful completion of this qualification will equip learners with the specialist knowledge and skills needed to further their career as a logistics and supply chain professional as well as the opportunity to embark on further study towards a relevant Master’s programme with advanced standing.The Level 7 Diploma in Logistics and Supply Chain Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Logistics Management Supply Chain Planning, Modelling and Analytics Procurement and Supply Management Supply Chain and Operations Strategy Sustainable Operations Management Business Research Methods Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Logistics and Supply Chain Management leading to the MSc Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.
Level 7 Diploma In Tourism And Hospitality Management Pathway To MA In Tourism And Hospitality Management Level 7 Diploma in Tourism and Hospitality Management (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Tourism and Hospitality Management enables the learner to polish their planning, organizing and management skills for the challenges of the hospitality industry by learning practical approaches to effectively navigate resources for the best service delivery. The qualification provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong-learning orientation. The qualification enables learners to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. This programme is a Pathway to MA in Tourism and Hospitality Management. Course Details Successful completion of this qualification will enable learners to progress into or within employment and/or continue their study towards a relevant Master’s programme with advanced standing.The Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Strategic Management and Marketing Destination Management International Tourism Policy and Development E-Tourism and Social Media Organisational Behaviour in International Contexts Advanced Research Methods Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Tourism and Hospitality Management leading to the MA in Tourism and Hospitality Management, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.
HTTP streaming training course description This course looks at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions primarily involve using Wireshark to analyse streams. What will you learn Use Wireshark to analyse and troubleshoot HTTP video streams. Explain HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create HTTP adaptive streams. HTTP streaming training course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 2 days HTTP streaming training course contents What is HTTP streaming? The old way. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on Walk through of client behaviours on a stream. HTTP streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on Creating segmented content. Security HTTPS, encryption, content protection. Hands on Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.