Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
The course aim is to provide the learner with essential conceptual and practical inputs on how change is managed in an organization including understanding the basics of change management, overcoming resistance to change, and getting people on board for change success. The learner will be able to relate to change management with a practical case study. After the successful completion of this course, the learner will be able to. Understand Organisational Change Understand Organisational Change Management (OCM) Change Management Models 1. Lewin's Change Management Model 2. McKinsey 7-S Model 3. Kotter's 8 Step Change Model Who is Change Agent? What is Change Leadership? Acquiring Change Agent and Change Leadership Skills Steps of Strategic Change Case Study - Domino's Pizza VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Strategic Change Management Self-paced pre-recorded learning content on this topic. Quiz: Understanding Organisational Strategic Change Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction & What You Will Learn In The Course 00:03:00 Who This Course Is For 00:01:00 The Mental Struggle 00:01:00 How To Set Weight Loss Goals Answering The 'Why' 00:02:00 The Many Benefits Of Weight Loss 00:03:00 The Right Expectation Management 00:02:00 The Two Mindsets 00:02:00 Nothing Is Fixed 00:01:00 How To Set SMART Weight Loss Goals 00:04:00 The Importance Of Large & Small Goals 00:02:00 How To Create Effective Weight Loss Habits What Are Habits? 00:01:00 Why Habits Matter 00:01:00 How To Build The Right (Weight Loss) Habit 00:04:00 How To Use Habit Stacking For More Progress 00:03:00 How To Choose The Right Trigger 00:02:00 Write Down Your Sequence 00:01:00 How To Create Accountability 00:02:00 Create Small Doable Goals Every Day 00:01:00 How To Create The Right Environment For Weight Loss The Right Environment Introduction 00:01:00 What Is Your Environment, Anyways? 00:01:00 How To Organize Your Home For Weight Loss 00:02:00 How To Organize Your Time For Weight Loss 00:02:00 How To Limit Your Information Intake 00:02:00 How To Surround Yourself With The Right People 00:01:00 How To Build Self-Discipline How To Visualize Your Ideal Body 00:02:00 The Role Of Stress In Motivation3 00:01:00 The Motivation Problem3 00:02:00 How To Master Willpower3 00:02:00 8 Steps To Building Self-Discipline 00:07:00 How To Overcome Common Weight Loss Problems How To Track Your Progress Correctly 00:03:00 Avoid The 'What The Hell Effect' 00:01:00 Cheat Meals And Cheat Days 00:04:00 How To Take Smart Diet Breaks 00:05:00 Psychological Hacks To Avoid Cravings 00:03:00 Meal Planning Tips To Avoid Cravings 00:02:00 Assessment Assessment - Weight Loss Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
ð Master the Art of Crafting Concise Business Presentations: Enroll Now! ð Are you tired of lengthy, dull presentations that fail to engage your audience? Do you want to captivate attention, convey your message effectively, and leave a lasting impact in every business meeting or pitch? Introducing 'Crafting Concise Business Presentations: A Quick Guide' - the ultimate online course designed to transform your presentation skills from ordinary to extraordinary in no time! ð What You'll Learn: â The secrets to condensing complex ideas into clear, compelling messages â Techniques to structure your content for maximum impact in minimal time â How to captivate your audience with engaging visuals and storytelling â Tips for delivering confident, persuasive presentations that resonate â Strategies to tailor your message for different stakeholders and scenarios â Practical exercises and real-life examples to reinforce your learning ð©âð¼ Who Is This Course For? Business professionals seeking to enhance their presentation skills Entrepreneurs and startup founders aiming to pitch their ideas effectively Sales and marketing professionals wanting to create impactful presentations Anyone looking to communicate with clarity and conviction in a business setting ð Why Choose This Course? ï¸ Comprehensive lessons designed for busy professionals ï¸ Learn at your own pace, anytime, and anywhere ï¸ Expert guidance from seasoned presenters and communication specialists ï¸ Practical techniques you can implement immediately in your work ï¸ Access to a supportive community for networking and feedback ð¡ Elevate your presentations and make a lasting impression in the boardroom, during client meetings, or at conferences. Join 'Crafting Concise Business Presentations: A Quick Guide' and unlock the power of impactful communication today! Enroll now and take the first step toward becoming a confident, concise communicator who commands attention and drives results in every business scenario. Don't miss this opportunity to transform the way you present your ideas. Enroll now and revolutionize your business communication skills! ð⨠Course Curriculum INTRODUCTION Introduction 00:00 5 MINUTE SHOWCASE Step #1 - Create an Attention Grabber 00:00 Step #2 - Share Your Elevator Speech 00:00 Step #3 and #4 - State Your Full Name and Company Name 00:00 Step #5 - Add a Short Story About Yourself 00:00 Step #6 - Deliver Valuable Content 00:00 Step #7 - Call to Action 00:00 Step #8 - End with a Memorable Statement 00:00 Review 00:00
Foundation • Advanced • Masterclass 8 CPD POINTS 1 DAY INTENSIVE COURSE ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! Additional information ATTENDANCE ONLINE (theory), IN-CLINIC (Practice) COURSE LEVEL BEGINNER | Foundation Course, INTERMEDIATE | Advanced Course, EXPERT | Masterclass Course, ALL LEVELS 10% OFF
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48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course. Due to DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course. This DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course: Introduction Setup Maven Environment on Windows Maven Goals, Repositories Maven on Linux Maven in DevOps workflow Additional Resources SonarQube Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 No prior background or expertise is required. Career path The DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in DevOps Fundementals: Maven and SonarQube for Engineers at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Our Practitioner Diploma in Clinical Hypnotherapy is a blend of eLearning at your own pace, weekly video conferencing, Masterclasses, and Peer Supervision sessions with interactive and synchronised learning.
Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00
24-Hour Flash Sale! Prices Reduced Like Never Before!! Having a dream of being in charge of a restaurant, orchestrating unforgettable events, designing exquisite cakes, and ensuring the highest standards of food safety and hygiene can seem unachievable. But, with the UK's buzzing food scene, the demand for polished professionals who can deliver on both taste and safety is skyrocketing. The UK's catering sector alone generates an astonishing £1 billion annually. So, join in this Catering Management course to refine your culinary skills, and learn the secrets behind efficient restaurant and hotel management! From the nitty-gritty of Supervising Food Safety inCatering to the basics of Restaurant Management, this course covers it all! Get to know the essentials of Hygiene to the nuances of Managing a top-notch Hotel. And it doesn't stop there! We also explore the intriguing link between HACCP Training, and how Food Allergen Awareness can play a role in ensuring the best service for the customers. By the end of this journey, you'll not only be equipped with practical skills but also with a holistic understanding of the role nutrition plays in our lives. This Catering Management Bundle Package includes: Course 01: Diploma in Catering Management at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 01: Supervising Food Safety in Catering Course 02: Food Hygiene And Safety Level 3 Course 03: Level 5 Certificate In Cleaning Course 04: HACCP Training Course 05: Food Allergen Awareness Course 06: Personal Hygiene Course Course 07: Professional Waiter Diploma Course 08: Restaurant Management Course Course 09: Hotel & Hospitality Management Course 10: Customer Relationship Management So, why wait? Whether you're aspiring to climb the career ladder in the hospitality sector, dreaming of running your own catering business, or simply passionate about creating exceptional culinary experiences, this course bundle is for you. Embrace the opportunity to blend creativity with efficiency, passion with professionalism, and food with mood. Enrol now and start paving your path to success in one of the UK's most vibrant and rewarding industries! Learning Outcomes of the Catering Management Bundle: Master the art of effective catering management. Ensure food safety and hygiene in catering environments. Acquire skills in creative cake decorating techniques. Understand the operational dynamics of restaurant management. Learn the importance of personal hygiene in the food sector. Explore the impact of diet on mental health and well-being. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Diploma in Catering Management at QLS Level 4 Module 01: An Overview of Catering Business Module 02: Laws and Legislations Regarding Food Safety and Hygiene Module 03: Food Safety and Hygiene Module 04: Food Safety Module 05: Management of Food and Beverage Operations Module 06: Marketing and Human Resource Course 02: Supervising Food Safety in Catering Module 01: Introduction to Supervising Food Safety Module 02: Food Safety Legislation Module 03: Food Contamination Module 04: Controlling Contamination Module 05: Microorganisms Module 06: Food Poisoning and Foodborne Diseases Module 07: Non-bacterial Food Poisoning Module 08: Temperature Control Module 09: Checking, Verifying and Recording Temperatures Module 10: Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Training Staff Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools Course 03: Cake Decorating Online Course Module 01: Basic Concepts Of Baking Module 02: Basic Ingredients Of Baking Module 03: Glossary And Equipment Used In Baking Module 04: Types Of Cakes Module 05: Baking The Cake Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting And Icing Module 10: Working With Different Pastes Module 11: Working With Glazes Module 12: How To Stack A Cake Module 13: Piping And Writing Module 14: Health, Safety And Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business =========>>>>> And 8 More Courses <<<<<========= Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all the Diploma in Catering Management at QLS Level 4 exams. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring caterers Future restaurant managers Budding hoteliers Food safety enthusiasts Creative cake decorators Nutrition advocates Requirements You will not need any prior background or expertise to enrol in this Catering Management Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Catering Manager - £30,000 Food Safety Officer - £25,000 Cake Decorator - £20,000 Restaurant Manager - £28,000 Hotel General Manager - £40,000 Wellness and Nutrition Advisor - £22,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . Diploma in Catering Management at QLS Level 4 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery)